Logitech M310 wireless mouse has lost middle click function

pastywhitegurl · March 25, 2021, 08:34:27 PM

Here is a screenshot of the download page the link took me to:

winchester73 · March 25, 2021, 08:34:49 PM

QuoteWhen you open the "show all" link, there are two versions

Why do you need to "show all downloads"?

QuoteAnd I would need the sequence spelled out for me.

Once you launch the downloaded driver setup file, follow the instructions on the screen prompts to complete the installation. A reboot may be required.

You could also use Device Manager to update/repair the driver ... "Search automatically for updated driver software". Personally I'd go the Logitech support site route.

pastywhitegurl · March 26, 2021, 02:13:09 AM

Thanks, I think I'll go with the Logitech download. Who knows what windows would find out there.

Just to be sure....I don't need to uninstall the existing driver first?

Why did I need to show all downloads? um, because it was there? ^_^

winchester73 · March 26, 2021, 10:26:46 PM

Quote from: winchester73 on March 22, 2021, 03:00:12 PM

Looking at the Logitech website, the last driver update was:

Software Version: 1.2.169
Last Update: 2019-08-20

What driver do you have installed?

I may have missed your answer ... you'll find it on one of the tabs when you look at Properties.

No, you don't have to uninstall the existing driver.

pastywhitegurl · March 27, 2021, 01:00:56 AM

Yes, it was posted in my earlier reply:

Info from device manager on what mouse driver is installed:
HID-compliant mouse
C:\WINDOWS\system\DRIVERS\mouclass.sys

winchester73 · March 27, 2021, 01:05:14 AM

That's not the driver version ;)

1.2.169 is.

Did you right click on the device and select Properties? There will be a tab with driver info.

pastywhitegurl · March 27, 2021, 03:42:51 AM

Yes, that is the information that is in the tab with the driver info in Properties

Thats what I get both when right clicking on the device from the settings > Devices and also when clicking on the mouse info in device manager

winchester73 · March 27, 2021, 12:57:53 PM

Dunno. I was expecting you would see something like the attached.

Mouclass.sys is a Windows Operating System file. I was looking for a driver version.

I was just curious, it's not that important to the issue at hand. Have you downloaded and installed the driver yet?

plodr · March 27, 2021, 02:29:35 PM

The synaptics, indicates that winchester73 is on a laptop with a touchpad. I don't remember if we are talking desktop or laptop here.
On my desktop, I get this (keep in mind this is Windows 7 and an ancient wireless logitech mouse)

plodr · March 27, 2021, 02:40:33 PM

My netbook which has a MSmobile mouse attached has 2 entries: one for the ELAN touchpad and a 2nd entry for the mouse.
Here's what the mouse entry looks like.

pastywhitegurl · March 27, 2021, 03:39:12 PM

Ah. OK. I was showing the info in the Driver Details screen. Thanks for the screenshots...very helpful.

Here is what is on the Driver tab:

HID-compliant mouse

Driver Provider: Microsoft
Driver Date: 6/21/2006
Driver Version: 10.0.19041.1
Digital Signer: Microsoft Windows

I have not downloaded or installed anything yet.

plodr · March 27, 2021, 05:04:59 PM

All I can say is that my MS mobile mouse, 2nd screenshot, the middle click button does open a new tab.

I'm using driver v 6.1 and you are using v 10.0 and yet the date is the same sometime in 2006.

So far I only see 3rd party sites to download HID-compliant mouse drivers. I don't trust most 3rd party sites.

Do you have access to a computer that is not running Windows 10? If so, try the mouse on there and see if it works.
Also check the version of HID-compliant mouse driver it is using.

pastywhitegurl · March 27, 2021, 05:23:36 PM

I don't have a non-Windows10 computer available to test anything on, sorry. Winchester did give me a link for the official download.

pastywhitegurl · March 27, 2021, 10:06:54 PM

Oh, also tried Paddy's suggestion of a reset via the link posted. No change. Did not find any reset button on the USB receiver, so not sure any reset was completed.

winchester73 · March 27, 2021, 10:14:22 PM

Quote from: pastywhitegurl on March 27, 2021, 03:39:12 PM

I have not downloaded or installed anything yet.

Are you planning on doing so?

There is a chance it is a corrupted driver, if so this may solve the problem. Sometimes Windows 10 can self-heal balky things, but enough time has passed ... might try rebooting again if you've only done that once.

If this update doesn't work, since a hard wired mouse works, I think the next step will be to trash the wireless mouse. You can get another M310 pretty cheap on eBay, or get a more current model instead. Or get used to the wired one that works.