malware scan issues

Started by mare_wbpa, February 17, 2026, 10:09:59 PM

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mare_wbpa

February 17, 2026, 10:09:59 PM
I have the free version of Malwarebytes. I did a scan and it came up that I have 7 critical issues. Do I have to enroll in the pay version to remedy these issues, or is there another way to solve the problem?

DR M

#1
February 18, 2026, 05:42:37 PM
Hi, Mare. Welcome back!

After the scan, there is an option to quarantine these files. You don't need to have the paid version of Malwarebytes to do that.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#2
February 19, 2026, 08:15:53 PM
I made an error. It was AVG free version that I used to scan and came up with issues. Since I read your reply, I did an MLB scan, which didn't detect any issues. Should  I be concerned with the AVG scan?

DR M

#3
February 19, 2026, 08:17:50 PM
What the AVG scan showed? Can you take a picture of the result?
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#4
February 24, 2026, 06:06:48 PM
I'm having a problem with getting the screenshot from the clipboard to this window. For some reason I just can't get the hang of clipboard. I have windows 11 and am supposed to press the Windows logo + V. When I do that a window pops up with the screenshot, then I can't get the image to this window. Help!!!























=

DR M

#5
February 24, 2026, 08:21:55 PM
Mare, to attach a picture in the forum you need to follow a different procedure than the copy/paste one.

Click on the "Click or drag files here to attach them" as shown in my screenshot. Find your saved picture and then click Open.

After that, click on the blue arrow and choose Insert.


You cannot view this attachment.

Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#6
February 25, 2026, 05:43:43 PM
Nothing I do brings the screenshot anywhere. I just can't move it. I can't circle it. I just can't move anything from clipboard once I  get it there.

DR M

#7
February 25, 2026, 05:54:53 PM
Did you save the screenshot/picture in your Desktop? If not, let me know to start from there.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#8
February 25, 2026, 06:24:38 PM
I've saved it to the screenshot folder in my photos, then can't get it from there to here. i always have trouble moving files.

DR M

#9
February 25, 2026, 06:29:00 PM
Since you have already saved the picture, you just need to follow my instructions above. :)

Click on the Reply button (IMPORTANT) under my reply.

Then... as I wrote above:

Click on the "Click or drag files here to attach them" as shown in my screenshot. Find your saved picture and then click Open.

After that, click on the blue arrow and choose Insert.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

DR M

#11
March 02, 2026, 04:33:15 PM
Mare,

Since no malware was found, I wouldn't worry.

Every antivirus finds a way to make the users move to their premium version.

My recommendation is to uninstall free version and stay with the built-in antivirus, Microsoft Defender. You don't need anything else.

Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#12
March 02, 2026, 09:25:53 PM
Thank you for your patience and advice. I got that screenshot posted almost by accident. I was just about to  give up. If I had to do it again, I don't know if I could. For some reason, I always have a problem when the clipboard is involved.

DR M

#13
March 03, 2026, 07:49:12 PM
Quote from: mare_wbpa on March 02, 2026, 09:25:53 PMThank you for your patience and advice. I got that screenshot posted almost by accident. I was just about to  give up. If I had to do it again, I don't know if I could. For some reason, I always have a problem when the clipboard is involved.

No problem, Mare! We are here to help!
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#14
March 04, 2026, 05:58:10 PM
You always do!!!






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