xp security 2012 alert

Started by tss210, December 24, 2011, 06:28:15 PM

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tss210

December 24, 2011, 06:28:15 PM
Hi,

My son's computer just got infected with the XP Security 2012 virus. I am unable to open any programs or files. I was able to run DDS and am attaching the log. I was not able to run Security Check.

Thanks for your help.

Log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13  BrowserJavaVersion: 1.6.0_26
Run by Localadmin at 13:05:43 on 2011-12-24
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3062.2262 [GMT -5:00]
.
AV: VirusScan Enterprise + AntiSpyware Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre1.6.0_26\bin\jqs.exe
C:\Program Files\McAfee\VirusScan Enterprise\engineserver.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Localadmin\Local Settings\Application Data\kmj.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.unh.edu/
uSearch Page =
uSearch Bar =
uInternet Settings,ProxyOverride = *.local
mSearchAssistant =
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre1.6.0_26\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre1.6.0_26\lib\deploy\jqs\ie\jqs_plugin.dll
mRun: [McAfeeUpdaterUI] c:\program files\mcafee\common framework\UdaterUI.exe /StartedFromRunKey
mRun: [ShStatEXE] c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE /STANDALONE /NOSPLASH
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [InstaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\documents and settings\localadmin\desktop\PartyPoker.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1246374253734
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 68.87.71.230 68.87.73.246
TCP: Interfaces\{FBEA49E7-8655-49D5-A1A5-2D00D4940B1C} : DhcpNameServer = 68.87.71.230 68.87.73.246
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\localadmin\application data\mozilla\firefox\profiles\pl1qpumr.default\
FF - prefs.js: browser.search.selectedEngine -
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre1.6.0_26\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre1.6.0_26\bin\new_plugin\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-11-24 343664]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\mcafee\virusscan enterprise\engineserver.exe [2009-10-22 21256]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-9-22 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\mcshield.exe [2009-10-22 146448]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\vstskmgr.exe [2009-10-22 66896]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2008-11-24 70728]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-11-24 91672]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-11-24 43288]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-10-2 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-10-2 136176]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2008-11-24 65448]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-13 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== File Associations ===============
.
.exe=v1a
.
=============== Created Last 30 ================
.
2011-12-24 03:37:22   321536   ----a-w-   c:\documents and settings\localadmin\local settings\application data\kmj.exe
2011-12-24 02:58:06   --------   d-----w-   c:\program files\Paint.NET
2011-12-24 02:58:01   --------   d-----w-   c:\documents and settings\localadmin\local settings\application data\Paint.NET
2011-11-26 17:37:46   --------   d-----w-   c:\program files\CCleaner
.
==================== Find3M  ====================
.
2011-11-23 13:25:32   1859584   ----a-w-   c:\windows\system32\win32k.sys
2011-11-01 16:07:10   1288704   ----a-w-   c:\windows\system32\ole32.dll
2011-10-31 23:43:21   832512   ----a-w-   c:\windows\system32\wininet.dll
2011-10-31 23:43:21   78336   ----a-w-   c:\windows\system32\ieencode.dll
2011-10-31 23:43:21   1830912   ----a-w-   c:\windows\system32\inetcpl.cpl
2011-10-31 23:43:20   17408   ----a-w-   c:\windows\system32\corpol.dll
2011-10-28 05:31:48   33280   ----a-w-   c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08   2148864   ----a-w-   c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02   2027008   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13:22   186880   ----a-w-   c:\windows\system32\encdec.dll
2011-10-10 14:22:41   692736   ----a-w-   c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50   599040   ----a-w-   c:\windows\system32\crypt32.dll
2011-09-26 15:41:20   611328   ----a-w-   c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41:20   220160   ----a-w-   c:\windows\system32\oleacc.dll
2011-09-26 15:41:14   20480   ----a-w-   c:\windows\system32\oleaccrc.dll
.
============= FINISH: 13:06:43.57 ===============


Corrine

#1
December 25, 2011, 02:47:05 PM
Hi, tss210.

Merry Christmas, although this is certainly not the way you likely want to spend the holiday!

1)  Please download the following two files.  In the event you are blocked by the malware from downloading, it will be necessary to go to an uninfected computer and then transfer the files to the infected computer via CD/DVD, external drive, or USB flash drive.

FixNCR.reg
Bleeping Computer Downloads: RKill

2)  Insert the removable device into the infected computer and open the folder the drive letter associated with it. Double-click the FixNCR.reg file to fix the Registry on your infected computer.

3)  Copy the downloaded RKill file to the desktop of the infected computer.

  • Double-click rkill to run.
  • A command window will open then disappear upon completion, this is normal.
  • Please leave rkill on the Desktop until otherwise advised.
  • Do NOT restart your computer after running rkill as the malware program(s) will start again.
Notes:

If you you receive security warnings about rkill, please ignore and allow the download to continue.

4)  Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    Update Malwarebytes' Anti-Malware and
    Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, be sure Quick scan is selected, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, EXCEPT items in System Restore as shown in this sample:
  • Click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See the Note below)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Please post contents of that file in your next reply.

** Note **

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

In addition to the MBAM log, please also include the attach.txt log from DDS.

Thank you.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

tss210

#2
December 25, 2011, 09:14:56 PM

Thank you so much for your help. Merry Christmas to you too.

When I tried to run the FixNCR program I got the following message: Cannot import FixNCR.reg . Not all data was successfully written to the registry. Some keys are open by the system or other processes.

Here is the MBAM log:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 911122503

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

12/25/2011 4:05:49 PM
mbam-log-2011-12-25 (16-05-49).txt

Scan type: Quick scan
Objects scanned: 159616
Time elapsed: 6 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\localadmin\local settings\application data\kmj.exe (Trojan.FakeAV) -> Quarantined and deleted successfully.


Here is the attach.txt log from DDS:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 11/24/2008 4:43:11 AM
System Uptime: 12/24/2011 5:23:10 AM (35 hours ago)
.
Motherboard: Dell Inc. |  | 0KU184
Processor: Intel(R) Core(TM)2 Duo CPU     T7250  @ 2.00GHz | Microprocessor | 1994/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 128.835 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Broadcom NetXtreme 57xx Gigabit Controller
Device ID: PCI\VEN_14E4&DEV_1673&SUBSYS_01F91028&REV_02\4&1E93A591&0&00E5
Manufacturer: Broadcom
Name: Broadcom NetXtreme 57xx Gigabit Controller
PNP Device ID: PCI\VEN_14E4&DEV_1673&SUBSYS_01F91028&REV_02\4&1E93A591&0&00E5
Service: b57w2k
.
==== System Restore Points ===================
.
RP1: 11/24/2008 4:43:14 AM - System Checkpoint
RP2: 11/24/2008 4:45:14 AM - Installed SSH Secure Shell
RP3: 7/19/2011 5:30:50 PM - Removed Adobe Reader 9.4.2.
RP4: 7/19/2011 5:49:52 PM - Software Distribution Service 3.0
RP5: 7/20/2011 8:33:30 AM - Software Distribution Service 3.0
RP6: 7/20/2011 8:39:54 AM - Installed Adobe Reader X (10.1.0).
RP7: 7/20/2011 8:59:26 AM - Software Distribution Service 3.0
RP8: 7/20/2011 9:07:04 AM - Software Distribution Service 3.0
RP9: 7/20/2011 11:51:12 AM - Installed Windows XP Wdf01005.
RP10: 7/20/2011 11:53:34 AM - Installed QuickSet
RP11: 8/10/2011 7:45:33 PM - Software Distribution Service 3.0
RP12: 8/25/2011 12:28:49 AM - Software Distribution Service 3.0
RP13: 8/27/2011 11:19:25 AM - Installed Microsoft Office Enterprise 2007
RP14: 8/27/2011 11:29:11 AM - Printer Driver Send To Microsoft OneNote Driver Installed
RP15: 8/27/2011 11:29:26 AM - Printer Driver Microsoft Office Document Image Writer Installed
RP16: 8/27/2011 11:49:38 AM - Installed iTunes
RP17: 8/28/2011 1:33:22 AM - Software Distribution Service 3.0
RP18: 8/30/2011 1:01:52 PM - Software Distribution Service 3.0
RP19: 9/1/2011 7:20:05 PM - Software Distribution Service 3.0
RP20: 9/9/2011 12:40:19 PM - Software Distribution Service 3.0
RP21: 9/12/2011 7:50:32 PM - Removed IMinent Toolbar
RP22: 9/16/2011 3:24:59 PM - Software Distribution Service 3.0
RP23: 9/25/2011 5:05:40 PM - Software Distribution Service 3.0
RP24: 9/26/2011 12:09:51 PM - Software Distribution Service 3.0
RP25: 9/28/2011 12:00:17 PM - Software Distribution Service 3.0
RP26: 10/14/2011 9:38:37 PM - Software Distribution Service 3.0
RP27: 11/5/2011 1:04:37 PM - Software Distribution Service 3.0
RP28: 11/9/2011 3:47:01 PM - Software Distribution Service 3.0
RP29: 11/13/2011 1:50:21 PM - Software Distribution Service 3.0
RP30: 12/14/2011 12:17:41 PM - Software Distribution Service 3.0
RP31: 12/23/2011 9:58:05 PM - Paint.NET v3.5.10
RP32: 12/23/2011 11:10:25 PM - Removed Paint.NET v3.5.10
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.1.0)
Amazon Kindle
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AudibleManager
Belkin Setup and Router Monitor
Bonjour
CCleaner
Conexant HDA D330 MDC V.92 Modem
Dell Touchpad
Dell Wireless WLAN Card
Google Chrome
Google Earth
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB954550-v5)
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java(TM) 6 Update 26
Malwarebytes' Anti-Malware version 1.51.2.1300
McAfee Agent
McAfee AntiSpyware Enterprise Module
McAfee Security Scan Plus
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders  (English) 12
Mozilla Firefox 7.0.1 (x86 en-US)
NVIDIA Drivers
PartyPoker
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE 10.3
Roxio Creator Tools
Roxio Express Labeler 3
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2559049)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB2618444)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
SSH Secure Shell
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Windows (KB971513)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB955759)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Management Framework Core
.
==== Event Viewer Messages From Past Week ========
.
12/20/2011 2:24:12 AM, error: Dhcp [1002]  - The IP address lease 192.168.2.2 for the Network Card with network address 001FE1C97C54 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
12/20/2011 2:18:43 PM, error: Service Control Manager [7034]  - The McAfee McShield service terminated unexpectedly.  It has done this 1 time(s).
12/20/2011 1:49:43 PM, error: Dhcp [1002]  - The IP address lease 192.168.1.100 for the Network Card with network address 001FE1C97C54 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
.
==== End Of File ===========================



I have not restarted the computer yet..Just want to make sure that I should.

Thanks again for you help.


Corrine

#3
December 25, 2011, 10:37:20 PM
Please follow these instructions carefully.

Download ComboFix from one of the following locations:

Link 1
Link 2

!!! IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your antivirus and anti-malware security applications. If not disabled, these programs will likely interfere with cleanup process. This can usually be accomplished by a right-click on the icon in the System Tray. 

Note:  If you are unsure how to disable your security software, see the instructions in this topic at Tech Support Forum:  How to disable your security applications.

Now, please run ComboFix:

  • Note:  If infections are found, ComboFix will automatically reboot the machine to complete the removal process.  Please ensure all opened windows are closed before proceeding.
  • Double-click ComboFix.exe on your desktop and follow the prompts.
  • As part of the process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it is strongly recommended to have this pre-installed on your machine before doing any malware removal. The Recovery Console will allow you to start up the computer in a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    Please note: If the Microsoft Windows Recovery Console is already installed on the computer, ComboFix will continue the malware removal procedures.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console.
  • When prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


  • After the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


  • Click "Yes" to continue scanning for malware.

  • When finished, a log will be produced. Please include the C:\ComboFix.txt in your next reply.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

tss210

#4
December 26, 2011, 01:10:43 AM
I am trying to run Combofix but keep getting a message saying Windows cannot find 'NIRKMD'. I keep pressing 'OK' and when combofix finished and rebooted I got a message that MS Windows system has recovered from a serious error. A log was not created.

Also got this message:
Error signature:
BCCode : ca     BCP1 : 00000004     BCP2 : 87FA9C18     BCP3 : 00000000     
BCP4 : 00000000     OSVer : 5_1_2600     SP : 3_0     Product : 256_1



C:\DOCUME~1\LOCALA~1\LOCALS~1\Temp\WER2d55.dir00\Mini122511-01.dmp
C:\DOCUME~1\LOCALA~1\LOCALS~1\Temp\WER2d55.dir00\sysdata.xml

Thanks for your help.

Corrine

#5
December 26, 2011, 02:00:12 AM
Check to see if ComboFix created the log anyway.  It would be located at C:\Qoobox\ComboFix.txt.  If so, copy/paste that log here as a reply.

If not available, right-click ComboFix on your desktop and delete it.  Then download a fresh copy from one of the following locations:

Link 1
Link 2

Save it to your desktop and follow the instructions as posted above. 


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

tss210

#6
December 26, 2011, 04:30:44 AM
It worked this time...Here's the log:


ComboFix 11-12-25.03 - Localadmin 12/25/2011  22:30:33.3.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3062.2456 [GMT -5:00]
Running from: c:\documents and settings\Localadmin\Desktop\ComboFix.exe
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\docume~1\LOCALA~1\LOCALS~1\Temp\1.tmp\F_IN_BOX.dll
c:\documents and settings\Localadmin\Application Data\Toolbar4
c:\documents and settings\Localadmin\Local Settings\Temp\1.tmp\F_IN_BOX.dll
c:\windows\system\oeminfo.ini
c:\windows\system32\drivers\etc\lmhosts
.
.
(((((((((((((((((((((((((   Files Created from 2011-11-26 to 2011-12-26  )))))))))))))))))))))))))))))))
.
.
2011-12-25 20:47 . 2011-12-25 20:47   --------   d-----w-   c:\documents and settings\Localadmin\Application Data\Malwarebytes
2011-12-25 20:47 . 2011-12-25 20:47   --------   d-----w-   c:\documents and settings\All Users\Application Data\Malwarebytes
2011-12-25 20:47 . 2011-08-31 22:00   22216   ----a-w-   c:\windows\system32\drivers\mbam.sys
2011-12-25 20:47 . 2011-12-25 20:47   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2011-12-24 02:58 . 2011-12-24 04:10   --------   d-----w-   c:\program files\Paint.NET
2011-12-24 02:58 . 2011-12-24 02:59   --------   d-----w-   c:\documents and settings\Localadmin\Local Settings\Application Data\Paint.NET
2011-11-26 17:37 . 2011-11-26 17:37   --------   d-----w-   c:\program files\CCleaner
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-23 13:25 . 2008-04-13 23:00   1859584   ----a-w-   c:\windows\system32\win32k.sys
2011-11-01 16:07 . 2008-04-13 23:00   1288704   ----a-w-   c:\windows\system32\ole32.dll
2011-10-31 23:43 . 2008-04-13 23:00   832512   ----a-w-   c:\windows\system32\wininet.dll
2011-10-31 23:43 . 2008-04-13 23:00   78336   ----a-w-   c:\windows\system32\ieencode.dll
2011-10-31 23:43 . 2008-04-13 23:00   1830912   ----a-w-   c:\windows\system32\inetcpl.cpl
2011-10-31 23:43 . 2008-04-13 23:00   17408   ----a-w-   c:\windows\system32\corpol.dll
2011-10-28 05:31 . 2008-04-13 23:00   33280   ----a-w-   c:\windows\system32\csrsrv.dll
2011-10-25 13:37 . 2008-04-13 23:00   2148864   ----a-w-   c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52 . 2008-04-14 00:01   2027008   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13 . 2008-04-13 23:00   186880   ----a-w-   c:\windows\system32\encdec.dll
2011-10-10 14:22 . 2009-06-30 14:20   692736   ----a-w-   c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2008-04-13 23:00   599040   ----a-w-   c:\windows\system32\crypt32.dll
2011-10-22 08:39 . 2011-07-20 12:44   134104   ----a-w-   c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"McAfeeUpdaterUI"="c:\program files\McAfee\Common Framework\UdaterUI.exe" [2009-09-22 136512]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2006-11-02 1392640]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2007-07-02 159744]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2008-02-22 1245184]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-07-05 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-08-19 421736]
"InstaLAN"="c:\program files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" [2011-02-25 1770400]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\McAfee\\Common Framework\\FrameworkService.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
.
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [3/18/2010 12:16 PM 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [10/2/2011 6:13 PM 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [10/2/2011 6:13 PM 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [4/13/2008 6:00 PM 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [3/18/2010 12:16 PM 753504]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM   REG_MULTI_SZ      WINRM
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore1cc937073f5296e.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-10-02 23:13]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.unh.edu/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 68.87.71.230 68.87.73.246
FF - ProfilePath - c:\documents and settings\Localadmin\Application Data\Mozilla\Firefox\Profiles\pl1qpumr.default\
FF - prefs.js: browser.search.selectedEngine -
FF - prefs.js: network.proxy.type - 0
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-25 23:02
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3196)
c:\windows\system32\WININET.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\bcmwltry.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Belkin\Router Setup and Monitor\BelkinService.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre1.6.0_26\bin\jqs.exe
c:\program files\McAfee\Common Framework\FrameworkService.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
c:\program files\Dell\QuickSet\NICCONFIGSVC.exe
c:\program files\McAfee\Common Framework\naPrdMgr.exe
c:\program files\McAfee\Common Framework\McTray.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\program files\Belkin\Router Setup and Monitor\BelkinSetup.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-12-25  23:06:15 - machine was rebooted
ComboFix-quarantined-files.txt  2011-12-26 04:06
.
Pre-Run: 138,892,062,720 bytes free
Post-Run: 139,013,251,072 bytes free
.
- - End Of File - - 7F287E5DF545DFCCDD7D428DFEFE48AB

Corrine

#7
December 26, 2011, 04:15:30 PM
Hi, tss210.

Please update Java from http://java.com/en/download/manual.jsp.

MBAM Fresh
Scan with MBAM again:

  • Launch Malwarebytes' Anti-Malware then click the Update tab and "Check for Updates
  • Once the update has been installed and the program has loaded, select Quick scan
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, EXCEPT items in System Restore as shown in this sample:

    • Click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See the Note below)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Please post contents of that file in your next reply.
    ** Note **

    If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

    Please also provide a fresh DDS log.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

tss210

#8
December 26, 2011, 05:30:49 PM
MBAM LOG:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 911122503

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

12/26/2011 12:25:39 PM
mbam-log-2011-12-26 (12-25-39).txt

Scan type: Quick scan
Objects scanned: 158719
Time elapsed: 2 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


DDS LOG:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13  BrowserJavaVersion: 1.6.0_30
Run by Localadmin at 12:29:17 on 2011-12-26
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3062.2503 [GMT -5:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\NOTEPAD.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.unh.edu/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
mRun: [McAfeeUpdaterUI] c:\program files\mcafee\common framework\UdaterUI.exe /StartedFromRunKey
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [InstaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\documents and settings\localadmin\desktop\PartyPoker.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1246374253734
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: DhcpNameServer = 68.87.71.230 68.87.73.246
TCP: Interfaces\{FBEA49E7-8655-49D5-A1A5-2D00D4940B1C} : DhcpNameServer = 68.87.71.230 68.87.73.246
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\localadmin\application data\mozilla\firefox\profiles\pl1qpumr.default\
FF - prefs.js: browser.search.selectedEngine -
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre1.6.0_26\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre1.6.0_26\bin\new_plugin\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-9-22 103744]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-10-2 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-10-2 136176]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-13 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-12-26 00:33:56   --------   d-sha-r-   C:\cmdcons
2011-12-26 00:32:39   98816   ----a-w-   c:\windows\sed.exe
2011-12-26 00:32:39   518144   ----a-w-   c:\windows\SWREG.exe
2011-12-26 00:32:39   256000   ----a-w-   c:\windows\PEV.exe
2011-12-26 00:32:39   208896   ----a-w-   c:\windows\MBR.exe
2011-12-25 20:47:41   --------   d-----w-   c:\documents and settings\localadmin\application data\Malwarebytes
2011-12-25 20:47:25   --------   d-----w-   c:\documents and settings\all users\application data\Malwarebytes
2011-12-25 20:47:19   22216   ----a-w-   c:\windows\system32\drivers\mbam.sys
2011-12-25 20:47:16   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2011-12-24 02:58:06   --------   d-----w-   c:\program files\Paint.NET
2011-12-24 02:58:01   --------   d-----w-   c:\documents and settings\localadmin\local settings\application data\Paint.NET
2011-11-26 17:37:46   --------   d-----w-   c:\program files\CCleaner
.
==================== Find3M  ====================
.
2011-12-26 17:20:47   73728   ----a-w-   c:\windows\system32\javacpl.cpl
2011-12-26 17:20:46   472808   ----a-w-   c:\windows\system32\deployJava1.dll
2011-11-23 13:25:32   1859584   ----a-w-   c:\windows\system32\win32k.sys
2011-11-01 16:07:10   1288704   ----a-w-   c:\windows\system32\ole32.dll
2011-10-31 23:43:21   832512   ----a-w-   c:\windows\system32\wininet.dll
2011-10-31 23:43:21   78336   ----a-w-   c:\windows\system32\ieencode.dll
2011-10-31 23:43:21   1830912   ----a-w-   c:\windows\system32\inetcpl.cpl
2011-10-31 23:43:20   17408   ----a-w-   c:\windows\system32\corpol.dll
2011-10-28 05:31:48   33280   ----a-w-   c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08   2148864   ----a-w-   c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02   2027008   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13:22   186880   ----a-w-   c:\windows\system32\encdec.dll
2011-10-10 14:22:41   692736   ----a-w-   c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50   599040   ----a-w-   c:\windows\system32\crypt32.dll
.
============= FINISH: 12:29:37.73 ===============

Corrine

#9
December 27, 2011, 01:20:40 AM
Uninstalling older versions of Java JRE doesn't seem to uninstall the Java Console for that version, causing Firefox to accumulate multiple Java Console extensions located in the Firefox > Tools > Add-ons list.  Let's clean that up.

  • Make sure you already have the most recent version, Java SE Runtime Environment 6u30.
  • Go to C:\Program Files > Mozilla Firefox > extensions.
  • Delete the folders "{CAFEEFAC-0016-0000-xxxx-ABCDEFFEDCBA}", where xxxx is the number of the JRE-version.  Keep the highest number as this is the latest version, i.e., 0030.

How is your son's computer now?


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

tss210

#10
December 27, 2011, 05:28:05 AM
It seems to be running great!! He had a McAfee antivirus version on his computer from school, but I would like to switch to another anti virus program, after what happened. What do you recommend? Is there anything else he should install to avoid this in the future?

You have been a great help! :D

Corrine

#11
December 27, 2011, 03:30:09 PM
Hi, tss210.

First, let's take care of a bit of clean-up and then talk about security for your son's computer.

Please do the following to implement cleanup procedures and also to reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /Uninstall

Note: In the event you wish to contribute to the ongoing development of ComboFix, the developer is accepting donations via PayPal.


Antivirus/Firewall:
As a student, I can understand that finances may be limited.  Although I am not a fan of McAfee, based on personal experience from several years ago, the Enterprise version is better than the consumer version.  In addition, free antivirus software programs that I recommend have become more limited.  Also, because he has a Windows XP computer, he would also need a software firewall to replace the firewall provided by McAfee.   The following antivirus software programs are free for personal use.

avast! 6 Home Edition
Microsoft Security Essentials

For a paid/licensed program, my personal preference is ESET, which has a separate stand-alone antivirus program as well as a suite, including firewall. 

If the decision is made to switch from McAfee, there are a number of software firewall programs available in our software update forum:  Firewall Updates.

Additional Security:
I recommend updating Internet Explorer to IE 8 -- Download: Windows Internet Explorer 8 for Windows XP - Microsoft Download Center - Download Details. 

If the decision is made to stay with McAfee, you may want to make a one-time purchase of a license for Malwarebytes Anti-Malware PRO.  http://www.malwarebytes.org/products/malwarebytes_pro

Having a firewall, anti-virus and anti-malware software are not enough.  It is also necessary to stay current with security updates, not only Microsoft but also third-party, including Java and Adobe products. 

To check if the computer is missing security updates or has insecure applications, install Secunia Personal Software Inspector or, alternatively, visit http://secunia.com/software_inspector/ .  The Secunia Software Inspector runs through your browser with no installation or download required and does the following:

  • Detects insecure versions of applications installed
  • Verifies that all Microsoft patches are applied
  • Assists you in updating your system and applications
Install and update SpywareBlaster to prevent the installation of spyware and other potentially unwanted software: http://www.javacoolsoftware.com/spywareblaster.html

My favorite security software is WinPatrol which includes the features described at http://www.winpatrol.com/features.html.  We have a WinPatrol help forum here at LandzDown to assist with any questions about WinPatrol.

Please let me know if you have any questions.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.
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