computer hacked

Started by mare_wbpa, June 27, 2024, 08:04:10 PM

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DR M

#135
July 08, 2024, 04:25:03 PM
Let's see what we can do about that.

Uninstall Microsoft OneNote - en-us

Press at the same time the Windows logo key on your keyboard, together with the letter i. This will get you to the Settings.

From the menu at the left click on Apps.

Click on the Installed apps.

Find Microsoft OneNote - en-us, click on the 3 horizontal dots at the right. Choose Uninstall.

Let the app to get uninstalled.

Restart the computer.

Let me know if you were able to do the above.

Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#136
July 08, 2024, 04:47:44 PM
Should I do the windows +i before I do the kprm procedure

DR M

#137
July 08, 2024, 05:16:49 PM
First, uninstall OneNote. KpRm can wait. I'll tell you when to run it.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#138
July 08, 2024, 05:43:04 PM
I did the procedure, microsoft onenote-en-us is gone. the window was still there when I restarted

DR M

#139
July 08, 2024, 05:49:46 PM
Now, I would like you to remember how we use the FRST tool, to perform a scan with it.

It's in your Downloads folder. Open it, and click on Scan button.

You know what's next: two logs (FRST and Addition) will be created in the Downloads folder. Post them both in your next reply.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#140
July 08, 2024, 06:09:51 PM
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 01.07.2024
Ran by mary ann (administrator) on LAPTOP-4EQFBMN3 (HP HP Laptop 17-cn2xxx) (08-07-2024 14:05:41)
Running from C:\Users\mary ann\Downloads\FRST64.exe
Loaded Profiles: mary ann
Platform: Microsoft Windows 11 Home Version 23H2 22631.3737 (X64) Language: English (United States)
Default browser: FF
Boot Mode: Normal

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies USA, LLC -> Gen Digital Inc.) C:\Program Files\AVG\Antivirus\AVGUI.exe <4>
(C:\Program Files (x86)\ExpressVPN\bootstrap\amd64\nssm.exe ->) (EXPRSVPN LLC -> ExpressVPN) C:\Program Files (x86)\ExpressVPN\expressvpnd\expressvpnd.exe
(C:\Program Files\AVG\Antivirus\AVGSvc.exe ->) (AVG Technologies USA, LLC -> Gen Digital Inc.) C:\Program Files\AVG\Antivirus\aswEngSrv.exe
(C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe ->) (Malwarebytes Inc. -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\Malwarebytes.exe
(C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.5.15.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSystemEventUtilityBackground.exe ->) (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.) C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.5.15.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSystemEventUtilityHost.exe
(C:\Program Files\WindowsApps\MicrosoftTeams_24151.2105.2943.2101_x64__8wekyb3d8bbwe\msteams.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files (x86)\Microsoft\EdgeWebView\Application\126.0.2592.87\msedgewebview2.exe <12>
(DriverStore\FileRepository\hpanalyticscomp.inf_amd64_7dcf4ebd9d1b4772\x64\TouchpointAnalyticsClient.exe ->) (HP Inc. -> HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpanalyticscomp.inf_amd64_7dcf4ebd9d1b4772\x64\TouchpointGpuInfo.exe
(DriverStore\FileRepository\hpanalyticscomp.inf_amd64_7dcf4ebd9d1b4772\x64\TouchpointAnalyticsClientService.exe ->) (HP Inc. -> HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpanalyticscomp.inf_amd64_7dcf4ebd9d1b4772\x64\TouchpointAnalyticsClient.exe
(DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\NetworkCap.exe ->) (HP Inc. -> HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\BridgeCommunication.exe
(DriverStore\FileRepository\ipf_cpu.inf_amd64_ac13c23bf8b4219a\ipf_uf.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\ipf_cpu.inf_amd64_ac13c23bf8b4219a\ipf_helper.exe
(ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc) C:\Program Files\WindowsApps\AD2F1837.myHP_34.52424.589.0_x64__v10z8vjag6ke6\win32\HP.ContextAware.exe
(ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.) C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.5.15.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSystemEventUtilityBackground.exe
(ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\OmenCommandCenterBackground.exe
(explorer.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe <11>
(explorer.exe ->) (Mozilla Corporation -> Mozilla Corporation) C:\Users\mary ann\AppData\Local\Mozilla Firefox\firefox.exe <30>
(explorer.exe ->) (Storage Appliance Corporation -> Storage Appliance Corp.) C:\ProgramData\OfficeGuardianV2N\Reminder\SacReminder.exe
(EXPRSVPN LLC -> ExpressVPN) C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationService.exe
(SECOMN64.exe ->) (Sound Research Corporation -> Sound Research, Corp.) C:\Windows\System32\SECOCL64.exe
(services.exe ->) (AVG Technologies USA, LLC -> AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\Antivirus\aswidsagent.exe
(services.exe ->) (AVG Technologies USA, LLC -> AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\Antivirus\wsc_proxy.exe
(services.exe ->) (AVG Technologies USA, LLC -> Gen Digital Inc.) C:\Program Files\AVG\Antivirus\afwServ.exe
(services.exe ->) (AVG Technologies USA, LLC -> Gen Digital Inc.) C:\Program Files\AVG\Antivirus\AVGSvc.exe
(services.exe ->) (AVG Technologies USA, LLC -> Gen Digital Inc.) C:\Program Files\AVG\Antivirus\avgToolsSvc.exe
(services.exe ->) (EXPRSVPN LLC -> ExpressVPN) C:\Program Files (x86)\ExpressVPN\bootstrap\amd64\nssm.exe
(services.exe ->) (HP Inc. -> HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpanalyticscomp.inf_amd64_7dcf4ebd9d1b4772\x64\TouchpointAnalyticsClientService.exe
(services.exe ->) (HP Inc. -> HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\AppHelperCap.exe
(services.exe ->) (HP Inc. -> HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\DiagsCap.exe
(services.exe ->) (HP Inc. -> HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\NetworkCap.exe
(services.exe ->) (HP Inc. -> HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\SysInfoCap.exe
(services.exe ->) (HP Inc. -> HP Inc; HP Development Company, L.P.) C:\Program Files\HP\HP One Agent\hp-one-agent-service.exe
(services.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\dal.inf_amd64_af50fdb80983f7bc\jhi_service.exe
(services.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\dtt_sw.inf_amd64_191d9fb378307f35\ipfsvc.exe
(services.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igcc_dch.inf_amd64_a687edda40db3316\OneApp.IGCC.WinService.exe
(services.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_0db786bd9a6ade98\IntelCpHDCPSvc.exe
(services.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\ipf_cpu.inf_amd64_ac13c23bf8b4219a\ipf_uf.exe
(services.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\mewmiprov.inf_amd64_ab7d4ea1d12c01d4\WMIRegistrationService.exe
(services.exe ->) (Intel Corporation -> Intel) C:\Windows\System32\DriverStore\FileRepository\intcoed.inf_amd64_29fd1afabcf5470c\AS\IAS\IntelAudioService.exe
(services.exe ->) (Malwarebytes Inc. -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(services.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(services.exe ->) (Microsoft Windows Hardware Compatibility Publisher -> Realtek Semiconductor Corp.) C:\Windows\RtkBtManServ.exe
(services.exe ->) (Realtek Semiconductor Corp. -> Realtek Semiconductor) C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_e4e95354d5d4b4dd\RtkAudUService64.exe <3>
(services.exe ->) (Sound Research Corporation -> Sound Research, Corp.) C:\Windows\System32\SECOMN64.exe
(services.exe ->) (Storage Appliance Corporation -> Storage Appliance Corp.) C:\ProgramData\OfficeGuardianV2N\UACProxy.exe
(services.exe ->) (Storage Appliance Corporation -> Storage Appliance Corporation) C:\ProgramData\OfficeGuardianV2N\Reminder\SacNetAgent.exe
(services.exe ->) (Synaptics Incorporated -> Synaptics Incorporated) C:\Windows\System32\SynTPEnhService.exe
(sihost.exe ->) (EB51A5DA-0E72-4863-82E4-EA21C1F8DFE3 -> Intel Corporation) C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.5536.0_x64__8j3eq9eme6ctt\GCP.ML.BackgroundSysTray\IGCCTray.exe
(sihost.exe ->) (ED346674-0FA1-4272-85CE-3187C9C86E26 -> ) C:\Program Files\WindowsApps\AD2F1837.myHP_34.52424.589.0_x64__v10z8vjag6ke6\win32\DesktopExtension.exe
(sihost.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Windows.DevHome_0.1501.533.0_x64__8wekyb3d8bbwe\DevHome.PI.exe
(svchost.exe ->) (EB51A5DA-0E72-4863-82E4-EA21C1F8DFE3 -> Intel Corporation) C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.5536.0_x64__8j3eq9eme6ctt\IGCC.exe
(svchost.exe ->) (ED346674-0FA1-4272-85CE-3187C9C86E26 -> ) C:\Program Files\WindowsApps\AD2F1837.myHP_34.52424.589.0_x64__v10z8vjag6ke6\HP.myHP.exe
(svchost.exe ->) (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.) C:\Program Files\WindowsApps\AD2F1837.HPQuickDrop_2.5.10921.0_x64__v10z8vjag6ke6\HPQuickDrop.exe
(svchost.exe ->) (HP Inc. -> HP Inc.) C:\Program Files\HP\OmenInstallMonitor\OmenInstallMonitor.exe
(svchost.exe ->) (HP Inc. -> HP Inc.) C:\Program Files\HP\Overlay\OverlayHelper.exe
(svchost.exe ->) (HP Inc. -> HP Inc.) C:\Program Files\HP\SystemOptimizer\SystemOptimizer.exe
(svchost.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe
(svchost.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Users\mary ann\AppData\Local\Microsoft\OneDrive\24.116.0609.0005\FileCoAuth.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.13200.30.0_x64__cw5n1h2txyewy\Dashboard\WidgetService.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\dllhost.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\LocationNotificationWindows.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\smartscreen.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\SystemApps\Microsoft.Windows.AppRep.ChxApp_cw5n1h2txyewy\CHXSmartScreen.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\UUS\Packages\Preview\amd64\MoUsoCoreWorker.exe
(SynTPEnhService.exe ->) (Synaptics Incorporated -> Synaptics Incorporated) C:\Windows\System32\SynTPEnh.exe

==================== Registry (Whitelisted) ===================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtkAudUService] => C:\windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_e4e95354d5d4b4dd\RtkAudUService64.exe [1987544 2024-05-27] (Realtek Semiconductor Corp. -> Realtek Semiconductor)
HKLM\...\Run: [AVGUI.exe] => C:\Program Files\AVG\Antivirus\AvLaunch.exe [464320 2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
HKLM\...\Run: [HPOneAgentService] => C:\Program Files\HP\HP One Agent\hp-one-agent-service.exe [1605136 2024-05-20] (HP Inc. -> HP Inc; HP Development Company, L.P.)
HKLM-x32\...\Run: [ExpressVPNNotificationService] => C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationServiceStarter.exe [380784 2022-08-16] (EXPRSVPN LLC -> ExpressVPN)
HKU\S-1-5-21-808705873-2307071823-1975692619-1001\...\Run: [MicrosoftEdgeAutoLaunch_999B8E90B693400311D9758E783E7FCC] => "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start [3883472 2024-07-01] (Microsoft Corporation -> Microsoft Corporation)
HKU\S-1-5-21-808705873-2307071823-1975692619-1001\...\Run: [SacReminderHDDV2N] => C:\ProgramData\OfficeGuardianV2N\reminder\SacReminder.exe [862032 2010-11-18] (Storage Appliance Corporation -> Storage Appliance Corp.)
HKLM\...\Windows x64\Print Processors\Canon MG2500 series Print Processor: C:\Windows\System32\spool\prtprocs\x64\CNMPDBX.DLL [30208 2023-07-07] (Microsoft Windows Hardware Compatibility Publisher -> CANON INC.)
HKLM\...\Print\Monitors\Canon BJ Language Monitor MG2500 series: C:\windows\system32\CNMLMBX.DLL [391168 2023-07-07] (Microsoft Windows Hardware Compatibility Publisher -> CANON INC.)
HKLM\Software\Microsoft\Active Setup\Installed Components: [{48F69C39-1356-4A7B-A899-70E3539D4982}] -> C:\Program Files\AVG\Browser\Application\126.0.25497.127\Installer\chrmstp.exe [2024-07-01] (AVG Technologies USA, LLC -> Gen Digital Inc.)
HKLM\Software\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] -> C:\Program Files\Google\Chrome\Application\126.0.6478.127\Installer\chrmstp.exe [2024-06-26] (Google LLC -> Google LLC)
Startup: C:\Users\mary ann\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk [2024-01-10]
ShortcutTarget: Send to OneNote.lnk -> C:\Program Files\Microsoft Office\root\Office16\ONENOTEM.EXE (Microsoft Corporation -> Microsoft Corporation)
HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION

==================== Scheduled Tasks (Whitelisted) =================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {15062BAD-EE8F-4E6D-B8EA-9FC2C8BC1BE6} - \SystemOptimizer -> No File <==== ATTENTION
Task: {77A02876-AADA-4DB9-B51B-D37DDB8D2115} - \SystemOptimizerCustomEvent -> No File <==== ATTENTION
Task: {0DF0C6B6-575F-4680-B6AC-B1A7705BD1B8} - System32\Tasks\AVG Secure Browser Heartbeat Task (Hourly) => C:\Program Files\AVG\Browser\Application\AVGBrowser.exe [3154536 2024-06-25] (AVG Technologies USA, LLC -> Gen Digital Inc.)
Task: {97169D64-028B-4D24-A1E1-32CFE50BCEFA} - System32\Tasks\AVG Secure Browser Heartbeat Task (Logon) => C:\Program Files\AVG\Browser\Application\AVGBrowser.exe [3154536 2024-06-25] (AVG Technologies USA, LLC -> Gen Digital Inc.)
Task: {F3CF72D0-BA0B-4D08-9A68-C3B197B53B39} - System32\Tasks\AVG\Antivirus Emergency Update => C:\Program Files\AVG\Antivirus\AvEmUpdate.exe [5131704 2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
Task: {97A9314E-F50B-4E91-BEE4-CE020216906C} - System32\Tasks\AVG\AVG Antivirus Patcher => C:\Program Files\Common Files\AVG\Icarus\avg-av\icarus.exe [8027576 2024-06-20] (AVG Technologies USA, LLC -> Gen Digital Inc.)
Task: {9F2FF50B-9FD5-4F95-B1A2-B7CC463BF101} - System32\Tasks\AVG\Overseer => C:\Program Files\Common Files\AVG\Overseer\overseer.exe [2181560 2024-01-12] (AVG Technologies USA, LLC -> AVG Technologies)
Task: {FEB83023-3CE9-4DD1-9ED1-2B388C7BF3C1} - System32\Tasks\AVGBrowserProtectS-1-5-21-808705873-2307071823-1975692619-1001 => C:\Program Files\AVG\Browser\Application\AVGBrowserProtect.exe [1690040 2024-04-23] (AVG Technologies USA, LLC -> Gen Digital Inc.)
Task: {9AAD71D1-07E2-45D3-883B-237BF6E09ADE} - System32\Tasks\AVGUpdateTaskMachineCore => C:\Program Files (x86)\AVG\Browser\Update\AVGBrowserUpdate.exe [209224 2024-03-02] (AVG Technologies USA, LLC -> AVG Technologies)
Task: {0194822B-53DE-4043-A680-1B0E4CD02BB0} - System32\Tasks\AVGUpdateTaskMachineUA => C:\Program Files (x86)\AVG\Browser\Update\AVGBrowserUpdate.exe [209224 2024-03-02] (AVG Technologies USA, LLC -> AVG Technologies)
Task: {F3F2D9EB-1B0C-4EA5-8DA6-89267E4CF512} - System32\Tasks\GoogleSystem\GoogleUpdater\GoogleUpdaterTaskSystem128.0.6537.0{8D9A1D6A-B4AD-436B-A14F-D5A9B784B54F} => C:\Program Files (x86)\Google\GoogleUpdater\128.0.6537.0\updater.exe [4623976 2024-06-13] (Google LLC -> Google LLC)
Task: {3F7DEAE6-2942-47F5-9639-EBAA31964D8D} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Update Notice => C:\Program Files (x86)\HP\HP Support Framework\Resources\BingPopup\BingPopup.exe [703536 2024-05-13] (HP Inc. -> HP Inc.) -> C:\Program Files (x86)\HP\HP Support Framework\\/show
Task: {577E5A4B-3BE3-475E-9CF9-E9EDAFD48E35} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Report => C:\Program Files (x86)\HP\HP Support Framework\Resources\HPSFReport.exe [138328 2024-05-13] (HP Inc. -> HP Inc.)
Task: {6ABFFDA9-1E94-45A8-91C1-951A89882612} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\HP\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [1161744 2024-05-13] (HP Inc. -> HP Inc.)
Task: {4C8C4A6C-ADEB-4F6B-933D-DB060D0B5D2F} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\HP\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [1161744 2024-05-13] (HP Inc. -> HP Inc.)
Task: {CC570B68-43FB-4442-89FF-BA3D6B507FE2} - System32\Tasks\HP\Consent Manager Launcher => C:\windows\system32\sc.exe [98304 2022-05-07] (Microsoft Windows -> Microsoft Corporation) -> start hptouchpointanalyticsservice
Task: {D39C6D05-2383-47BB-A52D-A759C725F23B} - System32\Tasks\HPOneAgentRepairTask => C:\ProgramData\Package Cache\{E3864E7A-058C-4AC3-8331-E2E4F64C69A4}\HPOneAgent.exe [1169488 2024-06-28] (HP Inc. -> HP Inc.)
Task: {89CC1783-2895-4C34-88B0-6C79AF0C2967} - System32\Tasks\Microsoft\Office\Office Automatic Updates 2.0 => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [28512448 2024-06-26] (Microsoft Corporation -> Microsoft Corporation)
Task: {084A4A14-EE8B-4D5E-A191-63BD24FA163D} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [28512448 2024-06-26] (Microsoft Corporation -> Microsoft Corporation)
Task: {31491C22-EC9D-47D3-890A-E6A52E15602A} - System32\Tasks\Microsoft\Office\Office Feature Updates => C:\Program Files\Microsoft Office\root\Office16\sdxhelper.exe [309696 2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Task: {B96913AD-DBDB-4892-82C2-615534003774} - System32\Tasks\Microsoft\Office\Office Feature Updates Logon => C:\Program Files\Microsoft Office\root\Office16\sdxhelper.exe [309696 2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Task: {49F4BD44-72F3-4B59-A1A1-D17902FF0742} - System32\Tasks\Microsoft\Office\Office Performance Monitor => C:\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\operfmon.exe [169408 2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Task: {D876E5B7-2851-4C88-AF4B-1C662D57E990} - System32\Tasks\Microsoft\Windows\Application Experience\PcaWallpaperAppDetect => C:\windows\system32\rundll32.exe [73728 2024-05-14] (Microsoft Windows -> Microsoft Corporation) -> %windir%\system32\PcaSvc.dll,PcaWallpaperAppDetect
Task: {F4907934-B6EB-4C2A-81EE-1492B2971241} - System32\Tasks\Mozilla\Firefox Background Update 80E4E1F205DA295 => C:\Users\mary ann\AppData\Local\Mozilla Firefox\firefox.exe [676936 2024-06-26] (Mozilla Corporation -> Mozilla Corporation) -> C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\80E4E1F205DA295\--MOZ_LOG sync,prependheader,timestamp,append,maxsize:1,Dump:5 --MOZ_LOG_FILE C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\80E4E1F205DA295\backgroundupdate.moz_log --backgroundtask backgroundup (the data entry has 4 more characters).
Task: {1AC12C42-DC1C-4FF7-85AB-74E9CBEE60BC} - System32\Tasks\Mozilla\Firefox Background Update S-1-5-21-808705873-2307071823-1975692619-1001 80E4E1F205DA295 => C:\Users\mary ann\AppData\Local\Mozilla Firefox\firefox.exe [676936 2024-06-26] (Mozilla Corporation -> Mozilla Corporation) -> C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\80E4E1F205DA295\--MOZ_LOG sync,prependheader,timestamp,append,maxsize:1,Dump:5 --MOZ_LOG_FILE C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\80E4E1F205DA295\backgroundupdate.moz_log --backgroundtask backgroundup (the data entry has 4 more characters).
Task: {95878FD7-7EAF-4EFD-BF0F-F68E2E844724} - System32\Tasks\Mozilla\Firefox Default Browser Agent 80E4E1F205DA295 => C:\Users\mary ann\AppData\Local\Mozilla Firefox\default-browser-agent.exe [34888 2024-06-26] (Mozilla Corporation -> Mozilla Foundation)
Task: {FFCF0EBF-C677-4E6E-B62F-7951885D23E8} - System32\Tasks\OmenInstallMonitor => C:\Program Files\HP\OmenInstallMonitor\OmenInstallMonitor.exe [69584 2024-07-03] (HP Inc. -> HP Inc.)
Task: {7403A393-C0F7-4A83-8F02-5ED3A225E003} - System32\Tasks\OmenInstallMonitorCustomEvent => C:\Program Files\HP\OmenInstallMonitor\OmenInstallMonitor.exe [69584 2024-07-03] (HP Inc. -> HP Inc.)
Task: {0187A62A-4B6B-4A90-9C9C-D807A8375574} - System32\Tasks\OmenOverlay => C:\Program Files\HP\Overlay\OverlayHelper.exe [66512 2024-07-03] (HP Inc. -> HP Inc.)
Task: {508913E3-BD66-4B1D-9E15-745945DCCFA3} - System32\Tasks\OmenOverlayCustomEvent => C:\Program Files\HP\Overlay\OverlayHelper.exe [66512 2024-07-03] (HP Inc. -> HP Inc.)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)


==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{76589a44-f848-4698-a640-9c4b72e3128b}: [DhcpNameServer] 192.168.1.1

Edge:
=======
Edge Profile: C:\Users\mary ann\AppData\Local\Microsoft\Edge\User Data\Default [2024-07-08]
Edge Extension: (Google Docs Offline) - C:\Users\mary ann\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2024-07-07]
Edge Extension: (Edge relevant text changes) - C:\Users\mary ann\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\jmjflgjpcpepeafmmgdpfkogkghcpiha [2024-01-24]
Edge HKLM\...\Edge\Extension: [bojobppfploabceghnmlahpoonbcbacn]
Edge HKLM-x32\...\Edge\Extension: [bojobppfploabceghnmlahpoonbcbacn]

FireFox:
========
FF DefaultProfile: 5h3lizib.default
FF ProfilePath: C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\5h3lizib.default [2024-06-30]
FF ProfilePath: C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\lopv9txo.default-release [2024-07-08]
FF Notifications: Mozilla\Firefox\Profiles\lopv9txo.default-release -> hxxps://www.truthfinder.com; hxxps://10beststreamingservices.com
FF Extension: (Login Safely) - C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\lopv9txo.default-release\Extensions\loginsafley@loginonline.co.xpi [2024-07-02]
FF Extension: (Capital One Shopping: Save Now) - C:\Users\mary ann\AppData\Roaming\Mozilla\Firefox\Profiles\lopv9txo.default-release\Extensions\{aff8af88-06a9-4eee-b383-3af08c47b8c8}.xpi [2024-04-05]
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office\root\Office16\NPSPWRAP.DLL [2024-04-05] (Microsoft Corporation -> Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\NPSPWRAP.DLL [2024-04-05] (Microsoft Corporation -> Microsoft Corporation)
FF Plugin-x32: @update.avgbrowser.com/AVG Browser;version=3 -> C:\Program Files (x86)\AVG\Browser\Update\1.8.1650.5\npAvgBrowserUpdate3.dll [2024-03-02] (AVG Technologies USA, LLC -> AVG Technologies)
FF Plugin-x32: @update.avgbrowser.com/AVG Browser;version=9 -> C:\Program Files (x86)\AVG\Browser\Update\1.8.1650.5\npAvgBrowserUpdate3.dll [2024-03-02] (AVG Technologies USA, LLC -> AVG Technologies)

Chrome:
=======
CHR Profile: C:\Users\mary ann\AppData\Local\Google\Chrome\User Data\Default [2024-07-04]
CHR HomePage: Default -> bing.com
CHR StartupUrls: Default -> "hxxps://www.google.com/"
CHR DefaultSearchURL: Default -> hxxps://www.bing.com/search?EID=MBHSE&FORM=__PARAM__DF&PC=__PARAM__&q={searchTerms}
CHR DefaultSuggestURL: Default -> hxxps://www.bing.com/osjson.aspx?FORM=__PARAM__DF&PC=__PARAM__&query={searchTerms}
CHR Extension: (Microsoft Bing Homepage & Search Engine) - C:\Users\mary ann\AppData\Local\Google\Chrome\User Data\Default\Extensions\cflanjgoamglnnocilcllegbbbfogfjc [2024-06-26]
CHR Extension: (Google Docs Offline) - C:\Users\mary ann\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2024-07-01]
CHR Extension: (Chrome Web Store Payments) - C:\Users\mary ann\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2024-02-24]
CHR HKLM\...\Chrome\Extension: [ihcjicgdanjaechkgeegckofjjedodee]
CHR HKU\S-1-5-21-808705873-2307071823-1975692619-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [cflanjgoamglnnocilcllegbbbfogfjc]
CHR HKLM-x32\...\Chrome\Extension: [ihcjicgdanjaechkgeegckofjjedodee]

==================== Services (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S2 avg; C:\Program Files (x86)\AVG\Browser\Update\AVGBrowserUpdate.exe [209224 2024-03-02] (AVG Technologies USA, LLC -> AVG Technologies)
R2 AVG Antivirus; C:\Program Files\AVG\Antivirus\AVGSvc.exe [802744 2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
R2 AVG Firewall; C:\Program Files\AVG\Antivirus\afwServ.exe [2360248 2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
R2 AVG Tools; C:\Program Files\AVG\Antivirus\avgToolsSvc.exe [1239992 2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
R3 avgbIDSAgent; C:\Program Files\AVG\Antivirus\aswidsagent.exe [9077176 2024-06-26] (AVG Technologies USA, LLC -> AVG Technologies CZ, s.r.o.)
S3 avgm; C:\Program Files (x86)\AVG\Browser\Update\AVGBrowserUpdate.exe [209224 2024-03-02] (AVG Technologies USA, LLC -> AVG Technologies)
S3 AVGSecureBrowserElevationService; C:\Program Files\AVG\Browser\Application\126.0.25497.127\elevation_service.exe [1773384 2024-06-25] (AVG Technologies USA, LLC -> Gen Digital Inc.)
R2 AVGWscReporter; C:\Program Files\AVG\Antivirus\wsc_proxy.exe [109480 2024-01-12] (AVG Technologies USA, LLC -> AVG Technologies CZ, s.r.o.)
R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [14023752 2024-06-21] (Microsoft Corporation -> Microsoft Corporation)
R2 dptftcs; C:\windows\System32\DriverStore\FileRepository\dtt_sw.inf_amd64_191d9fb378307f35\ipfsvc.exe [557096 2023-06-23] (Intel Corporation -> Intel Corporation)
R2 ExpressVPNService; C:\Program Files (x86)\ExpressVPN\bootstrap\amd64\nssm.exe [439664 2022-08-16] (EXPRSVPN LLC -> ExpressVPN)
R2 hp-one-agent-service; C:\Program Files\HP\HP One Agent\hp-one-agent-service.exe [1605136 2024-05-20] (HP Inc. -> HP Inc; HP Development Company, L.P.)
R2 HPAppHelperCap; C:\windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\AppHelperCap.exe [928808 2024-06-02] (HP Inc. -> HP Inc.)
R2 HPDiagsCap; C:\windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\DiagsCap.exe [927792 2024-06-02] (HP Inc. -> HP Inc.)
R2 HPNetworkCap; C:\windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\NetworkCap.exe [923584 2024-06-02] (HP Inc. -> HP Inc.)
R2 HPSysInfoCap; C:\windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_e37f0d22409571ae\x64\SysInfoCap.exe [928704 2024-06-02] (HP Inc. -> HP Inc.)
R2 HpTouchpointAnalyticsService; C:\windows\System32\DriverStore\FileRepository\hpanalyticscomp.inf_amd64_7dcf4ebd9d1b4772\x64\TouchpointAnalyticsClientService.exe [569008 2024-05-07] (HP Inc. -> HP Inc.)
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [73728 2004-10-22] (Macrovision Corporation) [File not signed]
S2 Intel(R) Platform License Manager Service; C:\windows\System32\DriverStore\FileRepository\iclsclient.inf_amd64_4e9e8c349f3a1aca\lib\PlatformLicenseManagerService.exe [741584 2023-10-25] (Intel Corporation -> Intel(R) Corporation)
R2 IntelAudioService; C:\windows\System32\DriverStore\FileRepository\intcoed.inf_amd64_29fd1afabcf5470c\AS\IAS\IntelAudioService.exe [530520 2023-10-18] (Intel Corporation -> Intel)
R2 ipfsvc; C:\windows\System32\DriverStore\FileRepository\ipf_cpu.inf_amd64_ac13c23bf8b4219a\ipf_uf.exe [2999912 2023-06-27] (Intel Corporation -> Intel Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe [8901528 2024-07-06] (Malwarebytes Inc. -> Malwarebytes)
S3 MBVpnTunnelService; C:\Program Files\Malwarebytes\Anti-Malware\MBVpnTunnelService.exe [3073888 2024-07-06] (Malwarebytes Inc. -> Malwarebytes)
R2 SacNetAgentService_C57C4F854F53; C:\ProgramData\OfficeGuardianV2N\Reminder\SacNetAgent.exe [163664 2010-11-18] (Storage Appliance Corporation -> Storage Appliance Corporation)
S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24020.7-0\NisSrv.exe [3191272 2024-03-12] (Microsoft Windows Publisher -> Microsoft Corporation)
S3 WinDefend; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24020.7-0\MsMpEng.exe [133688 2024-03-12] (Microsoft Windows Publisher -> Microsoft Corporation)
R2 CFUACProxy_officeguardianv2n; "C:\ProgramData\OfficeGuardianV2N\UACProxy.exe" -s "-pC:\ProgramData\OfficeGuardianV2N"
S3 GamesAppService; C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [X]
S2 HP Comm Recover; "C:\Program Files\HPCommRecovery\HPCommRecovery.exe" [X]

===================== Drivers (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R0 avgArDisk; C:\windows\System32\drivers\avgArDisk.sys [20544 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R1 avgArPot; C:\windows\System32\drivers\avgArPot.sys [229952 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R1 avgbidsdriver; C:\windows\System32\drivers\avgbidsdriver.sys [380992 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R0 avgbidsh; C:\windows\System32\drivers\avgbidsh.sys [292936 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R0 avgbuniv; C:\windows\System32\drivers\avgbuniv.sys [84544 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R0 avgElam; C:\windows\System32\drivers\avgElam.sys [27760 2024-02-24] (Microsoft Windows Early Launch Anti-malware Publisher -> Gen Digital Inc.)
R1 avgKbd; C:\windows\System32\drivers\avgKbd.sys [28736 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R1 avgMonFlt; C:\windows\System32\drivers\avgMonFlt.sys [271944 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R1 avgNetHub; C:\windows\System32\drivers\avgNetHub.sys [548928 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R1 avgRdr; C:\windows\System32\drivers\avgRdr2.sys [97856 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R0 avgRvrt; C:\windows\System32\drivers\avgRvrt.sys [69184 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R1 avgSnx; C:\windows\System32\drivers\avgSnx.sys [942536 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R1 avgSP; C:\windows\System32\drivers\avgSP.sys [1195992 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R3 avgStm; C:\windows\System32\drivers\avgStm.sys [203736 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
R0 avgVmm; C:\windows\System32\drivers\avgVmm.sys [306648 2024-06-26] (Microsoft Windows Hardware Compatibility Publisher -> Gen Digital Inc.)
S3 BthHFEnum; C:\windows\System32\drivers\bthhfenum.sys [184320 2023-04-21] (Microsoft Corporation) [File not signed]
S3 BTHMODEM; C:\windows\System32\drivers\bthmodem.sys [106496 2023-04-21] (Microsoft Corporation) [File not signed]
S3 CtaChildDriver; C:\windows\System32\drivers\CtaChildDriver.sys [55776 2023-02-14] (Intel Corporation -> )
R1 ESProtectionDriver; C:\windows\system32\drivers\mbae64.sys [158640 2024-07-06] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
R3 expressvpntun; C:\windows\System32\drivers\expressvpn-tun.sys [56552 2022-08-16] (Express VPN International Ltd. -> ExpressVPN)
R0 fse; C:\windows\System32\drivers\fse.sys [218608 2024-06-12] (Microsoft Windows -> Microsoft Corporation)
S3 GSCAuxDriver; C:\windows\System32\DriverStore\FileRepository\gscauxdriver.inf_amd64_3b711bdc1649d583\GSCAuxDriverx64.sys [109040 2023-02-14] (Intel Corporation -> Intel Corporation)
S3 GSCx64; C:\windows\System32\DriverStore\FileRepository\gscheci.inf_amd64_3658d9d706e4cea6\TeeDriverGSCW8x64.sys [278584 2023-02-14] (Intel Corporation -> Intel Corporation)
R3 HPCustomCapDriver; C:\windows\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_a955fa431e522f5e\x64\hpcustomcapdriver.sys [26648 2022-06-23] (HP Inc. -> HP Inc.)
R2 HpReadHWData; C:\windows\system32\drivers\HpReadHWData.sys [53368 2024-01-14] (HP Inc. -> Windows (R) Win 7 DDK provider)
R3 iaLPSS2_GPIO2_ADL; C:\windows\System32\DriverStore\FileRepository\ialpss2_gpio2_adl.inf_amd64_bda8110c074a36f5\iaLPSS2_GPIO2_ADL.sys [141312 2023-07-24] (Intel Corporation -> Intel Corporation)
R3 iaLPSS2_I2C_ADL; C:\windows\System32\DriverStore\FileRepository\ialpss2_i2c_adl.inf_amd64_c4c17f8529a3943d\iaLPSS2_I2C_ADL.sys [211456 2023-07-24] (Intel Corporation -> Intel Corporation)
S3 iaLPSS2_SPI_ADL; C:\windows\System32\DriverStore\FileRepository\ialpss2_spi_adl.inf_amd64_334c460fea9b11a4\iaLPSS2_SPI_ADL.sys [171608 2022-12-15] (Intel Corporation -> Intel Corporation)
S3 iaLPSS2_UART2_ADL; C:\windows\System32\DriverStore\FileRepository\ialpss2_uart2_adl.inf_amd64_43d5df63d19fde70\iaLPSS2_UART2_ADL.sys [329320 2022-12-15] (Intel Corporation -> Intel Corporation)
R3 IntelGNA; C:\windows\System32\DriverStore\FileRepository\gna.inf_amd64_04d4eecc5838a558\gna.sys [88776 2022-08-29] (Intel Corporation -> Intel Corporation)
S3 Intel_NF_I2C; C:\windows\System32\DriverStore\FileRepository\intel_nf_i2c_child.inf_amd64_a329fd450939b60d\Intel_NF_I2C.sys [222688 2023-02-14] (Intel Corporation -> Intel Corporation)
R3 ipf_acpi; C:\windows\System32\DriverStore\FileRepository\ipf_acpi.inf_amd64_4c3f63d0ffe9d9b8\ipf_acpi.sys [88632 2023-06-27] (Intel Corporation -> Intel Corporation)
R3 ipf_cpu; C:\windows\System32\DriverStore\FileRepository\ipf_cpu.inf_amd64_ac13c23bf8b4219a\ipf_cpu.sys [85560 2023-06-27] (Intel Corporation -> Intel Corporation)
R3 ipf_lf; C:\windows\System32\DriverStore\FileRepository\ipf_cpu.inf_amd64_ac13c23bf8b4219a\ipf_lf.sys [481896 2023-06-27] (Intel Corporation -> Intel Corporation)
S3 LT6911Au; C:\windows\System32\DriverStore\FileRepository\lt6911au.inf_amd64_62449180becc5735\LT6911Au.sys [66728 2023-03-23] (Intel Corporation -> Intel(R) Corporation)
R2 mbamchameleon; C:\windows\System32\Drivers\MbamChameleon.sys [221264 2024-07-06] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
S0 MbamElam; C:\windows\System32\DRIVERS\MbamElam.sys [21480 2024-07-06] (Microsoft Windows Early Launch Anti-malware Publisher -> Malwarebytes)
R3 MBAMFarflt; C:\windows\system32\DRIVERS\farflt11.sys [234856 2024-07-08] (Malwarebytes Inc. -> Malwarebytes)
R3 MBAMProtection; C:\windows\system32\DRIVERS\mbam.sys [78400 2024-07-08] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
R3 MBAMSwissArmy; C:\windows\System32\Drivers\mbamswissarmy.sys [239576 2024-07-06] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
R3 MBAMWebProtection; C:\windows\system32\DRIVERS\mwac.sys [188784 2024-07-08] (Malwarebytes Inc. -> Malwarebytes)
S3 rtux64w10; C:\windows\System32\DriverStore\FileRepository\rtux64w10.inf_amd64_03831aeaaa2c730e\rtux64w10.sys [683520 2022-05-07] (Microsoft Windows -> Realtek Corporation)
S3 scsiscan; C:\windows\system32\DRIVERS\scsiscan.sys [57344 2024-01-12] (Microsoft Windows -> Microsoft Corporation)
S3 WdBoot; C:\windows\system32\drivers\wd\WdBoot.sys [20928 2024-03-12] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation)
S3 WdFilter; C:\windows\system32\drivers\wd\WdFilter.sys [603416 2024-03-12] (Microsoft Windows -> Microsoft Corporation)
S3 WdNisDrv; C:\windows\System32\drivers\wd\WdNisDrv.sys [105752 2024-03-12] (Microsoft Windows -> Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One month (created) (Whitelisted) =========

(If an entry is included in the fixlist, the file/folder will be moved.)

2024-07-08 14:02 - 2024-07-08 14:02 - 002093056 _____ (Farbar) C:\Users\mary ann\Downloads\FRST.exe
2024-07-08 13:44 - 2024-07-08 13:44 - 000234856 _____ (Malwarebytes) C:\windows\system32\Drivers\farflt11.sys
2024-07-08 13:22 - 2024-07-08 13:44 - 000188784 _____ (Malwarebytes) C:\windows\system32\Drivers\mwac.sys
2024-07-07 12:51 - 2024-07-07 12:53 - 000001238 _____ C:\Users\mary ann\Desktop\Malwarebytes Scan Report 2024-07-07 123522.txt
2024-07-07 10:57 - 2024-07-07 11:01 - 000002177 _____ C:\Users\mary ann\Desktop\Malwarebytes Scan Report 2024-07-06 233019.txt
2024-07-07 10:48 - 2024-07-07 10:48 - 000002177 _____ C:\Users\mary ann\Desktop\Malwarebytes Scan Report 2024-07-06 193019.txt
2024-07-06 19:40 - 2024-07-08 14:06 - 000036505 _____ C:\Users\mary ann\Downloads\FRST.txt
2024-07-06 19:40 - 2024-07-06 19:40 - 000000000 _____ C:\Users\mary ann\Downloads\New Text Document (3).txt
2024-07-06 19:39 - 2024-07-06 19:39 - 000005689 _____ C:\Users\mary ann\Downloads\fixlist(49).txt
2024-07-06 19:39 - 2024-07-06 19:39 - 000005689 _____ C:\Users\mary ann\Downloads\fixlist(48).txt
2024-07-06 19:39 - 2024-07-06 19:39 - 000005689 _____ C:\Users\mary ann\Downloads\fixlist(46).txt
2024-07-06 19:39 - 2024-07-06 19:39 - 000005689 _____ C:\Users\mary ann\Downloads\fixlist(45).txt
2024-07-06 19:39 - 2024-07-06 19:39 - 000005689 _____ C:\Users\mary ann\Downloads\fixlist(44).txt
2024-07-06 19:38 - 2024-07-06 19:38 - 002424079 _____ C:\Users\mary ann\Downloads\fixlist(43).txt
2024-07-06 19:38 - 2024-07-06 19:38 - 000005689 _____ C:\Users\mary ann\Downloads\fixlist.txt
2024-07-06 19:24 - 2024-07-06 19:24 - 000002100 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes.lnk
2024-07-06 19:24 - 2024-07-06 19:24 - 000002088 _____ C:\Users\Public\Desktop\Malwarebytes.lnk
2024-07-06 19:24 - 2024-07-06 19:24 - 000000000 ____D C:\ProgramData\Malwarebytes
2024-07-06 19:24 - 2024-07-06 19:24 - 000000000 ____D C:\Program Files\Malwarebytes
2024-07-06 19:23 - 2024-07-06 19:23 - 002591728 _____ (Malwarebytes) C:\Users\mary ann\Downloads\MBSetup(1).exe
2024-07-05 13:46 - 2024-07-08 14:04 - 000000000 ____D C:\Users\mary ann\AppData\Local\Malwarebytes
2024-07-05 13:39 - 2024-07-05 13:39 - 002591728 _____ (Malwarebytes) C:\Users\mary ann\Downloads\MBSetup.exe
2024-07-05 11:49 - 2024-07-05 11:49 - 000000000 ____D C:\Users\mary ann\AppData\Local\INetHistory
2024-07-04 16:33 - 2024-07-08 13:44 - 000000000 ____D C:\Users\mary ann\AppData\LocalLow\IGDump
2024-07-04 16:20 - 2024-07-05 11:22 - 002591728 _____ (Malwarebytes) C:\Users\mary ann\Desktop\MBSetup(1).exe
2024-07-04 16:14 - 2024-07-04 16:14 - 002591728 _____ (Malwarebytes) C:\Users\mary ann\Desktop\MBSetup.exe
2024-07-04 13:16 - 2024-07-04 13:20 - 000000000 ____D C:\AdwCleaner
2024-07-04 13:12 - 2024-07-04 13:12 - 008790880 _____ (Malwarebytes) C:\Users\mary ann\Downloads\adwcleaner(1).exe
2024-07-04 13:12 - 2024-07-04 13:12 - 008790880 _____ (Malwarebytes) C:\Users\mary ann\Desktop\adwcleaner.exe
2024-07-04 12:07 - 2024-07-04 12:08 - 000017299 _____ C:\Users\mary ann\Downloads\Fixlog.txt
2024-07-04 12:07 - 2024-07-04 12:07 - 000000000 ____D C:\Users\mary ann\Downloads\FRST-OlderVersion
2024-07-03 16:03 - 2024-07-03 16:03 - 000000752 _____ C:\Users\mary ann\Desktop\Downloads - Shortcut (2).lnk
2024-07-03 15:47 - 2024-07-04 12:05 - 000000000 ____D C:\Users\mary ann\Documents\FRST-OlderVersion
2024-07-03 15:44 - 2024-07-03 15:44 - 000000982 _____ C:\Users\mary ann\Desktop\FRST - Shortcut.lnk
2024-07-03 15:33 - 2024-07-03 15:33 - 000001045 _____ C:\Users\mary ann\Desktop\fixlist(43) - Shortcut.lnk
2024-07-03 13:08 - 2024-07-03 13:08 - 000000000 ___HD C:\$AV_AVG
2024-07-02 21:32 - 2024-07-02 21:32 - 000000000 ____D C:\Users\mary ann\AppData\Roaming\WildTangent
2024-06-30 18:32 - 2024-06-30 18:32 - 000001684 _____ C:\Users\mary ann\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FRST64 - Shortcut (2).lnk
2024-06-30 16:04 - 2024-06-30 16:04 - 000000000 ____D C:\Users\mary ann\Downloads\New folder (2)
2024-06-30 16:02 - 2024-06-30 16:02 - 000000000 ____D C:\Users\mary ann\Downloads\New folder
2024-06-30 15:56 - 2024-07-04 12:07 - 002395648 _____ (Farbar) C:\Users\mary ann\Downloads\FRST64.exe
2024-06-28 15:57 - 2024-07-08 14:05 - 000000000 ____D C:\FRST
2024-06-26 18:11 - 2024-06-26 18:10 - 000314816 _____ (Gen Digital Inc.) C:\windows\system32\avgBoot.exe
2024-06-26 18:11 - 2024-06-26 17:54 - 000000568 _____ C:\windows\SysWOW64\user.config
2024-06-26 18:09 - 2024-06-26 18:09 - 000234888 _____ (AVG Technologies CZ, s.r.o.) C:\Users\mary ann\Downloads\avg_antivirus_free_setup (1).exe
2024-06-26 18:09 - 2024-06-26 18:09 - 000234888 _____ (AVG Technologies CZ, s.r.o.) C:\Users\mary ann\Desktop\avg_antivirus_free_setup (1).exe
2024-06-26 15:20 - 2024-07-04 12:07 - 000000000 ____D C:\Users\mary ann\AppData\Local\Apps\2.0
2024-06-26 15:20 - 2024-06-30 11:32 - 000000000 ____D C:\Users\mary ann\AppData\Local\Deployment
2024-06-26 15:20 - 2024-06-26 15:20 - 000000568 _____ C:\windows\system32\user.config
2024-06-26 12:02 - 2024-07-08 14:00 - 000000000 ____D C:\Users\mary ann\AppData\Local\Mozilla Firefox
2024-06-12 19:40 - 2024-06-12 19:40 - 000024821 _____ C:\windows\SysWOW64\IntegratedServicesRegionPolicySet.json
2024-06-12 19:37 - 2024-06-12 19:37 - 000024821 _____ C:\windows\system32\IntegratedServicesRegionPolicySet.json
2024-06-12 19:22 - 2024-06-12 19:30 - 000000000 ___HD C:\$WinREAgent

==================== One month (modified) ==================

(If an entry is included in the fixlist, the file/folder will be moved.)

2024-07-08 14:06 - 2022-05-07 01:24 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2024-07-08 14:03 - 2022-05-07 01:24 - 000000000 ____D C:\windows\SystemTemp
2024-07-08 14:01 - 2024-01-10 15:05 - 000000000 ____D C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38
2024-07-08 13:50 - 2022-11-03 00:39 - 000855938 _____ C:\windows\system32\PerfStringBackup.INI
2024-07-08 13:50 - 2022-05-07 01:22 - 000000000 ____D C:\windows\INF
2024-07-08 13:46 - 2024-01-14 19:12 - 000000000 ____D C:\Users\mary ann\AppData\Local\OGH
2024-07-08 13:44 - 2024-01-12 18:07 - 000000000 ____D C:\Users\mary ann\AppData\Local\AVG
2024-07-08 13:44 - 2024-01-12 17:23 - 000000000 ____D C:\ProgramData\AVG
2024-07-08 13:43 - 2022-11-03 00:32 - 000012288 ___SH C:\DumpStack.log.tmp
2024-07-08 13:43 - 2022-11-03 00:32 - 000000006 ____H C:\windows\Tasks\SA.DAT
2024-07-08 13:43 - 2022-05-07 01:24 - 000000000 ____D C:\windows\ServiceState
2024-07-08 13:43 - 2022-05-07 01:17 - 001048576 _____ C:\windows\system32\config\BBI
2024-07-08 13:38 - 2022-11-03 00:32 - 000000000 ____D C:\windows\system32\SleepStudy
2024-07-08 13:35 - 2023-04-21 14:33 - 000000000 ____D C:\Program Files\Microsoft Office
2024-07-08 10:37 - 2024-04-23 13:30 - 000004172 _____ C:\windows\system32\Tasks\User_Feed_Synchronization-{B7E812A0-8F9B-484B-BB1A-FEA794A52B0F}
2024-07-07 19:30 - 2022-05-07 01:24 - 000000000 ____D C:\windows\AppReadiness
2024-07-06 19:25 - 2024-01-10 12:04 - 000000000 ____D C:\Users\mary ann\AppData\Local\D3DSCache
2024-07-06 19:24 - 2022-05-07 01:24 - 000000000 ___HD C:\windows\ELAMBKUP
2024-07-05 13:20 - 2023-04-21 14:27 - 000001623 _____ C:\windows\system32\config\VSMIDK
2024-07-05 13:02 - 2024-01-10 15:03 - 000000000 ____D C:\Users\mary ann\AppData\Local\ExpressVPN
2024-07-05 12:57 - 2022-05-07 01:24 - 000000000 ___HD C:\Program Files\WindowsApps
2024-07-05 11:21 - 2024-01-10 12:06 - 000000000 ___RD C:\Users\mary ann\OneDrive
2024-07-04 13:37 - 2023-09-01 10:56 - 000000000 ____D C:\ProgramData\Hewlett-Packard
2024-07-04 13:20 - 2023-04-21 14:32 - 000000000 ____D C:\ProgramData\HP
2024-07-04 13:20 - 2023-04-21 06:48 - 000000000 ___HD C:\hp
2024-07-04 11:43 - 2023-09-01 10:25 - 000000000 ____D C:\ProgramData\Package Cache
2024-07-03 22:09 - 2022-11-03 00:32 - 000002445 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Edge.lnk
2024-07-03 22:09 - 2022-11-03 00:32 - 000002283 _____ C:\Users\Public\Desktop\Microsoft Edge.lnk
2024-07-03 19:47 - 2022-05-07 01:24 - 000000000 ___RD C:\windows\ImmersiveControlPanel
2024-07-03 19:13 - 2024-01-30 23:02 - 000004296 _____ C:\windows\system32\Tasks\OmenInstallMonitorCustomEvent
2024-07-03 19:13 - 2024-01-30 23:02 - 000004236 _____ C:\windows\system32\Tasks\OmenOverlayCustomEvent
2024-07-03 19:13 - 2024-01-14 19:14 - 000003894 _____ C:\windows\system32\Tasks\OmenInstallMonitor
2024-07-03 19:13 - 2024-01-14 19:14 - 000003834 _____ C:\windows\system32\Tasks\OmenOverlay
2024-07-03 19:11 - 2023-04-21 14:32 - 000000000 ____D C:\Program Files\HP
2024-07-01 14:51 - 2024-03-02 09:45 - 000002328 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG Secure Browser.lnk
2024-07-01 14:51 - 2024-03-02 09:45 - 000002293 _____ C:\Users\Public\Desktop\AVG Secure Browser.lnk
2024-06-30 18:44 - 2024-01-20 02:40 - 000000752 _____ C:\Users\mary ann\Documents\Downloads - Shortcut.lnk
2024-06-30 18:25 - 2024-02-28 23:14 - 000000000 ____D C:\Users\mary ann\AppData\Roaming\Microsoft\MMC
2024-06-30 18:04 - 2024-01-10 12:02 - 000000000 ____D C:\Users\mary ann\AppData\Local\Packages
2024-06-30 09:14 - 2022-11-03 00:35 - 000000000 ____D C:\ProgramData\Packages
2024-06-29 20:54 - 2024-01-30 12:38 - 000002754 _____ C:\windows\system32\Tasks\HPOneAgentRepairTask
2024-06-29 20:54 - 2024-01-10 12:06 - 000003062 _____ C:\windows\system32\Tasks\OneDrive Reporting Task-S-1-5-21-808705873-2307071823-1975692619-1001
2024-06-29 20:54 - 2024-01-10 12:06 - 000002858 _____ C:\windows\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-808705873-2307071823-1975692619-1001
2024-06-29 20:54 - 2023-09-01 10:53 - 000002854 _____ C:\windows\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-808705873-2307071823-1975692619-500
2024-06-29 20:54 - 2022-11-03 00:32 - 000003464 _____ C:\windows\system32\Tasks\MicrosoftEdgeUpdateTaskMachineUA
2024-06-29 20:54 - 2022-11-03 00:32 - 000003240 _____ C:\windows\system32\Tasks\MicrosoftEdgeUpdateTaskMachineCore
2024-06-29 17:51 - 2024-01-10 12:02 - 000000000 ____D C:\Users\mary ann
2024-06-29 17:20 - 2024-01-13 15:58 - 000000000 ____D C:\Users\mary ann\AppData\Local\CrashDumps
2024-06-28 11:28 - 2024-01-10 12:06 - 000002395 _____ C:\Users\mary ann\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
2024-06-26 18:12 - 2024-01-12 17:25 - 000002006 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG AntiVirus Free.lnk
2024-06-26 18:12 - 2024-01-12 17:25 - 000001994 _____ C:\Users\Public\Desktop\AVG AntiVirus Free.lnk
2024-06-26 18:11 - 2024-02-24 13:05 - 000942536 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgSnx.sys
2024-06-26 18:11 - 2024-01-12 17:25 - 000000000 ____D C:\windows\system32\Tasks\AVG
2024-06-26 18:10 - 2024-02-24 13:05 - 000380992 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgbidsdriver.sys
2024-06-26 18:10 - 2024-02-24 13:05 - 000306648 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgVmm.sys
2024-06-26 18:10 - 2024-02-24 13:05 - 000292936 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgbidsh.sys
2024-06-26 18:10 - 2024-02-24 13:05 - 000229952 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgArPot.sys
2024-06-26 18:10 - 2024-02-24 13:05 - 000084544 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgbuniv.sys
2024-06-26 18:10 - 2024-02-24 13:05 - 000028736 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgKbd.sys
2024-06-26 18:10 - 2024-01-12 17:24 - 001195992 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgSP.sys
2024-06-26 18:10 - 2024-01-12 17:24 - 000548928 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgNetHub.sys
2024-06-26 18:10 - 2024-01-12 17:24 - 000271944 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgMonFlt.sys
2024-06-26 18:10 - 2024-01-12 17:24 - 000097856 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgRdr2.sys
2024-06-26 18:10 - 2024-01-12 17:24 - 000069184 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgRvrt.sys
2024-06-26 18:10 - 2024-01-12 17:24 - 000020544 _____ (Gen Digital Inc.) C:\windows\system32\Drivers\avgArDisk.sys
2024-06-26 16:45 - 2024-02-24 14:36 - 000002254 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2024-06-26 16:45 - 2024-02-24 14:36 - 000002213 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2024-06-26 12:16 - 2024-01-10 15:05 - 000000000 ____D C:\windows\system32\Tasks\Mozilla
2024-06-25 18:35 - 2022-05-07 01:24 - 000000000 ____D C:\windows\LiveKernelReports
2024-06-13 14:46 - 2024-01-12 17:26 - 000000000 ____D C:\windows\system32\MRT
2024-06-13 14:44 - 2024-01-12 17:26 - 199048176 ____C (Microsoft Corporation) C:\windows\system32\MRT.exe
2024-06-12 19:57 - 2022-11-03 00:32 - 000535312 _____ C:\windows\system32\FNTCACHE.DAT
2024-06-12 19:56 - 2024-01-12 17:29 - 000000000 ____D C:\windows\system32\Microsoft-Edge-WebView
2024-06-12 19:56 - 2024-01-12 17:29 - 000000000 ____D C:\windows\InboxApps
2024-06-12 19:56 - 2023-09-01 11:10 - 000000000 ____D C:\windows\TextInput
2024-06-12 19:56 - 2023-09-01 11:10 - 000000000 ____D C:\windows\HoloShell
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ___SD C:\windows\system32\UNP
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ___RD C:\windows\PrintDialog
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\UUS
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\SysWOW64\WinMetadata
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\SysWOW64\setup
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\SysWOW64\Dism
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\SystemResources
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\WinMetadata
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\WinBioPlugIns
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\ShellExperiences
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\Sgrm
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\setup
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\PerceptionSimulation
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\oobe
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\migwiz
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\Dism
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\appraiser
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\ShellExperiences
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\ShellComponents
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\BrowserCore
2024-06-12 19:56 - 2022-05-07 01:24 - 000000000 ____D C:\windows\bcastdvr
2024-06-12 19:56 - 2022-05-07 01:17 - 000000000 ____D C:\windows\servicing
2024-06-12 19:49 - 2022-05-07 01:17 - 000000000 ____D C:\windows\CbsTemp
2024-06-12 19:48 - 2022-05-07 02:10 - 000036864 _____ (Microsoft Corporation) C:\windows\system32\OEMDefaultAssociations.dll
2024-06-12 19:48 - 2022-05-07 02:10 - 000024383 _____ C:\windows\system32\OEMDefaultAssociations.xml
2024-06-12 19:48 - 2022-05-07 01:25 - 000077312 _____ (Khronos Group) C:\windows\SysWOW64\opencl.dll
2024-06-12 19:48 - 2022-05-07 01:24 - 000118784 _____ (Khronos Group) C:\windows\system32\opencl.dll
2024-06-12 19:46 - 2022-05-07 01:24 - 000000000 ____D C:\ProgramData\USOPrivate
2024-06-12 19:40 - 2022-11-03 00:34 - 003216384 _____ (Microsoft Corporation) C:\windows\SysWOW64\PrintConfig.dll

==================== SigCheck ============================

(There is no automatic fix for files that do not pass verification.)

==================== End of FRST.txt ========================

mare_wbpa

#141
July 08, 2024, 06:12:29 PM
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 01.07.2024
Ran by mary ann (08-07-2024 14:07:15)
Running from C:\Users\mary ann\Downloads
Microsoft Windows 11 Home Version 23H2 22631.3737 (X64) (2024-01-10 05:27:46)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================


(If an entry is included in the fixlist, it will be removed.)

Administrator (S-1-5-21-808705873-2307071823-1975692619-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-808705873-2307071823-1975692619-503 - Limited - Disabled)
Guest (S-1-5-21-808705873-2307071823-1975692619-501 - Limited - Disabled)
mary ann (S-1-5-21-808705873-2307071823-1975692619-1001 - Administrator - Enabled) => C:\Users\mary ann
SACNETDRIVEUSER01 (S-1-5-21-808705873-2307071823-1975692619-1003 - Limited - Enabled)
WDAGUtilityAccount (S-1-5-21-808705873-2307071823-1975692619-504 - Limited - Disabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: AVG Antivirus (Enabled - Up to date) {18A975F9-A60C-37D8-E30B-4BEF31AD3411}
FW: AVG Antivirus (Enabled) {2092F4DC-EC63-3680-C854-E2DACF7E736A}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

AVG AntiVirus Free (HKLM\...\AVG Antivirus) (Version: 24.6.9241.1898 - Gen Digital Inc.)
AVG Secure Browser (HKLM-x32\...\AVG Secure Browser) (Version: 126.0.25497.127 - Gen Digital Inc.)
AVG Update Helper (HKLM-x32\...\{EDB7AEE7-E932-4836-AE50-D3B0B7766CB5}) (Version: 1.8.1650.5 - AVG Technologies) Hidden
ExpressVPN (HKLM-x32\...\{0ebb04c1-1fe8-4092-98b8-60acd20c184b}) (Version: 10.29.0.16 - ExpressVPN)
ExpressVPN (HKLM-x32\...\{E5B9C3E5-889C-4F22-A959-F4B8779D7841}) (Version: 10.29.0.16 - ExpressVPN) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 126.0.6478.127 - Google LLC)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.34.13 - Google LLC) Hidden
HP Documentation (HKLM\...\HP_Documentation) (Version: 1.0.0.1 - HP Inc.)
HP One Agent (HKLM\...\{22C961A0-D978-43C0-9E2E-0ED40AD1763E}) (Version: 1.1.0.54209 - HP Inc.) Hidden
HP One Agent (HKLM\...\{E3864E7A-058C-4AC3-8331-E2E4F64C69A4}) (Version: 1.1.0.54209 - HP Inc.)
Malwarebytes version 5.1.6.117 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 5.1.6.117 - Malwarebytes)
Microsoft 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.17726.20126 - Microsoft Corporation)
Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 126.0.2592.87 - Microsoft Corporation)
Microsoft Edge WebView2 Runtime (HKLM-x32\...\Microsoft EdgeWebView) (Version: 126.0.2592.87 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-808705873-2307071823-1975692619-1001\...\OneDriveSetup.exe) (Version: 24.116.0609.0005 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{C6FD611E-7EFE-488C-A0E0-974C09EF6473}) (Version: 5.72.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (HKLM-x32\...\{B175520C-86A2-35A7-8619-86DC379688B9}) (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (HKLM-x32\...\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}) (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29325 (HKLM-x32\...\{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}) (Version: 14.28.29325.2 - Microsoft Corporation)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.32.31332 (HKLM-x32\...\{3746f21b-c990-4045-bb33-1cf98cff7a68}) (Version: 14.32.31332.0 - Microsoft Corporation)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29325 (HKLM-x32\...\{B40FC85D-2B12-46E0-B950-E5B27E348793}) (Version: 14.28.29325 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29325 (HKLM-x32\...\{EE2E15BB-54C8-4DB0-B1F3-026E3C166991}) (Version: 14.28.29325 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.32.31332 (HKLM\...\{F4499EE3-A166-496C-81BB-51D1BCDC70A9}) (Version: 14.32.31332 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.32.31332 (HKLM\...\{3407B900-37F5-4CC2-B612-5CD5D580A163}) (Version: 14.32.31332 - Microsoft Corporation) Hidden
Mozilla Firefox (x64 en-US) (HKU\S-1-5-21-808705873-2307071823-1975692619-1001\...\Mozilla Firefox 127.0.2 (x64 en-US)) (Version: 127.0.2 - Mozilla)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.17628.20110 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.17726.20108 - Microsoft Corporation) Hidden
SCRABBLE (HKLM-x32\...\SCRABBLE) (Version:  - )
Serif PhotoPlus X3 (HKLM-x32\...\{E8972F40-874D-4FA6-A6F4-52A8C99D8DDA}) (Version: 13.0.2.012 - Serif (Europe) Ltd)
Vacation Adventures: Park Ranger 11 Collector's Edition (HKLM-x32\...\WTA-34c9b635-51a8-4655-a136-e546f6b1b577) (Version: 7.0.0.650 - WildTangent) Hidden

Packages:
=========

Any DVD -> C:\Program Files\WindowsApps\15191PeakPlayer.50533F9B98293_3.3.9.0_x64__y5c4dfz5b21fm [2024-06-04] (Any DVD &amp; Office App)
AppUp.IntelGraphicsExperience -> C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.5536.0_x64__8j3eq9eme6ctt [2024-06-16] (INTEL CORP) [Startup Task]
Dev Home (Preview) -> C:\Program Files\WindowsApps\Microsoft.Windows.DevHome_0.1501.533.0_x64__8wekyb3d8bbwe [2024-06-19] (Microsoft Corporation) [Startup Task]
Dropbox promotion -> C:\Program Files\WindowsApps\C27EB4BA.DropboxOEM_23.4.24.0_x64__xbfy0k16fey96 [2024-05-29] (Dropbox Inc.)
Energy Star -> C:\Program Files\WindowsApps\AD2F1837.HPInc.EnergyStar_1.2.0.0_x64__v10z8vjag6ke6 [2024-06-13] (HP Inc.)
HP Audio Center -> C:\Program Files\WindowsApps\AD2F1837.HPAudioCenter_1.51.329.0_x64__v10z8vjag6ke6 [2024-06-28] (HP Inc.)
HP PC Hardware Diagnostics Windows -> C:\Program Files\WindowsApps\AD2F1837.HPPCHardwareDiagnosticsWindows_2.6.1.0_x64__v10z8vjag6ke6 [2024-06-23] (HP Inc.)
HP Privacy Settings -> C:\Program Files\WindowsApps\AD2F1837.HPPrivacySettings_1.3.7.0_x64__v10z8vjag6ke6 [2024-04-14] (HP Inc.)
HP QuickDrop -> C:\Program Files\WindowsApps\AD2F1837.HPQuickDrop_2.5.10921.0_x64__v10z8vjag6ke6 [2024-05-23] (HP Inc.)
HP Smart -> C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_154.2.1075.0_x64__v10z8vjag6ke6 [2024-06-28] (HP Inc.)
HP Support Assistant -> C:\Program Files\WindowsApps\AD2F1837.HPSupportAssistant_9.35.35.0_x64__v10z8vjag6ke6 [2024-05-17] (HP Inc.)
HP System Event Utility -> C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.5.15.0_x64__v10z8vjag6ke6 [2024-06-22] (HP Inc.)
Microsoft Defender -> C:\Program Files\WindowsApps\Microsoft.6365217CE6EB4_102.2406.5002.0_x64__8wekyb3d8bbwe [2024-06-19] (Microsoft Corporation) [Startup Task]
Microsoft Family -> C:\Program Files\WindowsApps\MicrosoftCorporationII.MicrosoftFamily_0.2.40.0_x64__8wekyb3d8bbwe [2024-01-14] (Microsoft Corp.)
Microsoft Whiteboard -> C:\Program Files\WindowsApps\Microsoft.Whiteboard_53.21110.548.0_x64__8wekyb3d8bbwe [2024-04-14] (Microsoft Corporation)
Microsoft.AV1VideoExtension -> C:\Program Files\WindowsApps\Microsoft.AV1VideoExtension_1.2.1293.0_x64__8wekyb3d8bbwe [2024-06-07] (Microsoft Corporation)
MicrosoftWindows.CrossDevice -> C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_1.24052.57.0_x64__cw5n1h2txyewy [2024-06-18] (Microsoft Windows) [Startup Task]
Movie Maker - Video Editor -> C:\Program Files\WindowsApps\21336V3TApps.MovieMaker-FREE_3.7.5.0_x64__bzg06mxvgh4fa [2024-06-10] (V3TApps)
myHP -> C:\Program Files\WindowsApps\AD2F1837.myHP_34.52424.589.0_x64__v10z8vjag6ke6 [2024-06-23] (HP Inc.) [Startup Task]
OMEN Gaming Hub -> C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6 [2024-07-03] (HP Inc.) [Startup Task]
Photos -> C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2024.11060.20006.0_x64__8wekyb3d8bbwe [2024-06-25] (Microsoft Corporation) [Startup Task]
Picsart - Photo Studio -> C:\Program Files\WindowsApps\2FE3CB00.PICSART-PHOTOSTUDIO_10.31.8.0_x64__crhqpqs3x1ygc [2024-07-05] (PicsArt Inc.)
Solitaire -> C:\Program Files\WindowsApps\26720RandomSaladGamesLLC.3899848563C1F_1.0.137.0_x64__kx24dqmazqk8j [2024-05-14] (Random Salad Games LLC)
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0 [2024-07-05] (Spotify AB) [Startup Task]
WinAppRuntime.Main.1.4 -> C:\Program Files\WindowsApps\MicrosoftCorporationII.WinAppRuntime.Main.1.4_4000.1227.1637.0_x64__8wekyb3d8bbwe [2024-05-16] (Microsoft Corp.)
WinAppRuntime.Main.1.5 -> C:\Program Files\WindowsApps\MicrosoftCorporationII.WinAppRuntime.Main.1.5_5001.159.55.0_x64__8wekyb3d8bbwe [2024-06-30] (Microsoft Corp.)
WinAppRuntime.Singleton -> C:\Program Files\WindowsApps\MicrosoftCorporationII.WinAppRuntime.Singleton_5001.159.55.0_x64__8wekyb3d8bbwe [2024-06-30] (Microsoft Corp.)
Windows App Runtime DDLM 4000.1082.2259.0-x6 -> C:\Program Files\WindowsApps\Microsoft.WinAppRuntime.DDLM.4000.1082.2259.0-x6_4000.1082.2259.0_x64__8wekyb3d8bbwe [2024-05-04] (Microsoft Corporation)
Windows App Runtime DDLM 4000.1082.2259.0-x8 -> C:\Program Files\WindowsApps\Microsoft.WinAppRuntime.DDLM.4000.1082.2259.0-x8_4000.1082.2259.0_x86__8wekyb3d8bbwe [2024-05-04] (Microsoft Corporation)
Windows App Runtime DDLM 4000.964.11.0-x6 -> C:\Program Files\WindowsApps\Microsoft.WinAppRuntime.DDLM.4000.964.11.0-x6_4000.964.11.0_x64__8wekyb3d8bbwe [2024-01-14] (Microsoft Corporation)
Windows App Runtime DDLM 4000.964.11.0-x8 -> C:\Program Files\WindowsApps\Microsoft.WinAppRuntime.DDLM.4000.964.11.0-x8_4000.964.11.0_x86__8wekyb3d8bbwe [2024-01-14] (Microsoft Corporation)
Windows CoPilot MSIX Pack -> C:\Program Files\WindowsApps\MicrosoftWindows.Client.CoPilot_724.1301.930.5_x64__cw5n1h2txyewy [2024-04-23] (Microsoft Windows)
Windows Feature Experience Pack -> C:\windows\SystemApps\MicrosoftWindows.Client.LKG_cw5n1h2txyewy [2024-06-12] (Microsoft Windows)

==================== Custom CLSID (Whitelisted): ==============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

ShellIconOverlayIdentifiers: [00avg] -> {472083B1-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVG\Antivirus\ashShell.dll [2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
ShellIconOverlayIdentifiers-x32: [00avg] -> {472083B1-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVG\Antivirus\ashShell.dll [2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
ContextMenuHandlers1: [AVG] -> {472083B1-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVG\Antivirus\ashShell.dll [2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
ContextMenuHandlers3: [00avg] -> {472083B1-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVG\Antivirus\ashShell.dll [2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2024-07-06] (Malwarebytes Inc. -> Malwarebytes)
ContextMenuHandlers6: [AVG] -> {472083B1-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVG\Antivirus\ashShell.dll [2024-06-26] (AVG Technologies USA, LLC -> Gen Digital Inc.)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2024-07-06] (Malwarebytes Inc. -> Malwarebytes)

==================== Codecs (Whitelisted) ====================

==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)

ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Amazon.com.lnk -> C:\Program Files (x86)\Online Services\Amazon\WizLink.exe () -> hxxp://www.amazon.com/gp/ubp/oneButton/config/redirectHome?tagbase=hpga1-ubpl&ref=aagateway-taskbar-hp

==================== Loaded Modules (Whitelisted) =============

2024-01-10 13:18 - 2008-08-26 07:30 - 000512000 ____R (DMSoft Technologies) [File not signed] C:\ProgramData\OfficeGuardianV2N\Reminder\SkinCrafterDll.dll
2024-05-19 18:03 - 2024-05-19 18:03 - 000432640 _____ (HP Inc.) [File not signed] C:\windows\assembly\NativeImages_v4.0.30319_64\LauncherSDK\8cbe5e918dda168b51e846c407cdf9ee\LauncherSDK.ni.dll
2024-05-19 18:03 - 2024-05-19 18:03 - 000037888 _____ (HP Inc.) [File not signed] C:\windows\assembly\NativeImages_v4.0.30319_64\Logging\a57e819a0e855073c225a8a8648c564b\Logging.ni.dll
2024-05-19 18:03 - 2024-05-19 18:03 - 000153088 _____ (HP Inc.) [File not signed] C:\windows\assembly\NativeImages_v4.0.30319_64\RpcClient\ce3507418d8404104e703920744369f2\RpcClient.ni.dll
2024-05-19 18:03 - 2024-05-19 18:03 - 000118272 _____ (HP Inc.) [File not signed] C:\windows\assembly\NativeImages_v4.0.30319_64\WMISDK\882ad647075f59ad2bfd65cae6b3b027\WMISDK.ni.dll
2024-01-10 13:18 - 2010-09-07 14:38 - 000315392 ____R (Initio) [File not signed] C:\ProgramData\OfficeGuardianV2N\Reminder\iCommon.dll
2024-05-19 16:28 - 2024-05-19 16:28 - 003884544 _____ (Newtonsoft) [File not signed] C:\windows\assembly\NativeImages_v4.0.30319_64\Newtonsoft.Json\33b839d1b7d68746d6cf900a829f229e\Newtonsoft.Json.ni.dll
2024-01-10 13:18 - 2010-11-18 04:19 - 000458752 ____R (Storage Appliance Corp.) [File not signed] C:\ProgramData\OfficeGuardianV2N\Reminder\devutil.dll

==================== Alternate Data Streams (Whitelisted) ========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\Users\mary ann\Desktop\MBSetup(1).exe:MBAM.Zone.Identifier [190]

==================== Safe Mode (Whitelisted) ==================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\avgSP.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\avgSP.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"

==================== Association (Whitelisted) =================

==================== Internet Explorer (Whitelisted) ==========

SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO-x32: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\OCHelper.dll [2024-04-05] (Microsoft Corporation -> Microsoft Corporation)
Handler: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Handler: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Handler: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Handler: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2024-06-29] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2024-06-29] (Microsoft Corporation -> Microsoft Corporation)

==================== Hosts content: =========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2022-05-07 01:24 - 2022-05-07 01:22 - 000000824 _____ C:\windows\system32\drivers\etc\hosts

==================== Other Areas ===========================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-808705873-2307071823-1975692619-1001\Control Panel\Desktop\\Wallpaper -> c:\c\users\mary ann\pictures\lighthouses\portland lighthouse 1.jpg
DNS Servers: 192.168.1.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

==================== FirewallRules (Whitelisted) ================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{9ED79D5F-B8DD-4B65-A43B-DCE80831C0BB}] => (Allow) C:\ProgramData\OfficeGuardianV2N\Reminder\SacNetAgent.exe (Storage Appliance Corporation -> Storage Appliance Corporation)
FirewallRules: [{F321F15B-F4DE-42EE-B63B-FC7FEFE289EF}] => (Allow) C:\ProgramData\OfficeGuardianV2N\Reminder\SacNetAgent.exe (Storage Appliance Corporation -> Storage Appliance Corporation)
FirewallRules: [{3801F270-B500-4859-BC46-8FE781A27627}] => (Allow) C:\Program Files\AVG\Antivirus\AVGUI.exe (AVG Technologies USA, LLC -> Gen Digital Inc.)
FirewallRules: [{CD6882EC-9C5B-44CA-BC45-85DDBE0ACC40}] => (Allow) C:\Program Files\AVG\Antivirus\AVGUI.exe (AVG Technologies USA, LLC -> Gen Digital Inc.)
FirewallRules: [{DEEDE94B-E332-4C88-8DC5-18A704E1C88A}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_24151.2105.2943.2101_x64__8wekyb3d8bbwe\msteams.exe (Microsoft Corporation -> Microsoft Corporation)
FirewallRules: [{21099701-2A2E-45CA-9FAA-62DE986D2BEE}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_24151.2105.2943.2101_x64__8wekyb3d8bbwe\msteams.exe (Microsoft Corporation -> Microsoft Corporation)
FirewallRules: [{888597FD-1199-4E5B-882D-F20D5700F283}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe (Google LLC -> Google LLC)
FirewallRules: [{C8A85F4D-BE54-4F33-8D43-2E2A470A1F11}] => (Allow) C:\Program Files\Microsoft Office\root\Office16\outlook.exe (Microsoft Corporation -> Microsoft Corporation)
FirewallRules: [{7CA87ABB-2BA1-4347-90DC-7BB832F07B34}] => (Allow) C:\Program Files\AVG\Browser\Application\AVGBrowser.exe (AVG Technologies USA, LLC -> Gen Digital Inc.)
FirewallRules: [{2E3ACABE-C86D-44E3-8022-65C935E97EC0}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{801F891E-8610-45E6-9B64-64ECFE945B24}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{3B5BA28A-FF70-42C8-AC65-62C8AD49D1C6}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{69057A46-8E82-47F1-A312-6F087D0C50E4}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{89D5C96D-514E-4D5F-A929-3C152E27E7FE}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{6199C4B5-6015-4F94-8113-486DEC938CF5}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{E87E9A4F-12E2-492A-8C8D-0352C8EEA20B}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{F2729C86-9CAF-4089-817A-60BA499D647B}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{86620DCC-0B46-48A6-9920-372E6259614A}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{C616293F-8DFA-4867-BE5D-5DE20036A16D}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{EEC746BF-9B29-421F-9880-0C87B33ED251}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{17330040-2603-44CC-B32F-B6FD401AD481}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{559D587F-3033-4857-8878-684D7F08617E}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{A87554B5-8E45-43E0-BCB9-F613977B20B1}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\HP.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{E3CA3ABD-63EE-450F-BEC4-D91A62A0512F}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\OmenCommandCenterBackground.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{9F31D1C0-72D6-45D8-B1A1-781CA58F7351}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2406.6.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\OmenCommandCenterBackground.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 -> HP Inc.)
FirewallRules: [{CA231CD4-FEC1-48F9-AEE3-32DB136C4BA3}] => (Allow) C:\Program Files (x86)\Microsoft\EdgeWebView\Application\126.0.2592.87\msedgewebview2.exe (Microsoft Corporation -> Microsoft Corporation)
FirewallRules: [{3ADF83EC-3C8B-418D-B4D6-941C30738233}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)
FirewallRules: [{2848ADDA-2D75-4BCD-82DB-22D0A13D4F8E}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)
FirewallRules: [{91FF96F0-CF4B-453C-B593-ACC13D8328EB}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)
FirewallRules: [{6421F735-F68B-42DE-A2D8-3172344B13D1}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)
FirewallRules: [{70498862-20ED-476F-B4EE-EFDE58D87BCB}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)
FirewallRules: [{3E18D321-AAD0-440E-AB96-1B397ACA9101}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)
FirewallRules: [{5BE53C9A-3C67-4D13-B3C1-1CA6F9929AD9}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)
FirewallRules: [{B6FA8B5B-9356-4D6E-9E67-BC6759CE2986}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)
FirewallRules: [{5559A49A-F9CA-4304-B440-1ABE22088406}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)
FirewallRules: [{C049A9FF-8D47-4355-AF23-D0151DDD5405}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

==================== Restore Points =========================

21-06-2024 13:01:25 Windows Update
25-06-2024 16:33:17 Windows Update
25-06-2024 16:33:17 Windows Update
25-06-2024 16:33:22 Windows Update
29-06-2024 17:21:18 Windows Update
30-06-2024 15:02:05 Restore Point Created by FRST
30-06-2024 15:33:19 Restore Point Created by FRST
30-06-2024 18:38:40 Restore Point Created by FRST
04-07-2024 12:07:40 Restore Point Created by FRST
04-07-2024 13:19:53 AdwCleaner_BeforeCleaning_04/07/2024_13:19:53
04-07-2024 13:34:58 AdwCleaner_BeforeCleaning_04/07/2024_13:34:58

==================== Faulty Device Manager Devices ============

Name: SCSI Scanner Device
Description: SCSI Scanner Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: scsiscan
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


==================== Event log errors: ========================

Application errors:
==================
Error: (07/08/2024 01:21:38 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x8007045b, A system shutdown is in progress..

Error: (07/08/2024 01:21:38 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.]

Error: (07/07/2024 12:34:06 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: MBAMService.exe, version: 3.2.0.1306, time stamp: 0x666a202a
Faulting module name: ntdll.dll, version: 10.0.22621.3733, time stamp: 0x67ca8829
Exception code: 0xc0000005
Fault offset: 0x0000000000033faa
Faulting process id: 0x0x2808
Faulting application start time: 0x0x1dacffbb45bb4f6
Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: d65b08bb-d045-43c0-9c98-78113d09a832
Faulting package full name:
Faulting package-relative application ID:

Error: (07/07/2024 11:14:06 AM) (Source: Application Hang) (EventID: 1002) (User: NT AUTHORITY)
Description: The program StartMenuExperienceHost.exe version 10.0.22621.3672 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Error: (07/04/2024 01:25:57 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: SecurityHealthService.exe, version: 10.0.22621.3672, time stamp: 0xd8fc6b88
Faulting module name: SecurityHealthCore.dll, version: 10.0.25992.1000, time stamp: 0x498cdcc0
Exception code: 0xc0000005
Fault offset: 0x000000000004d803
Faulting process id: 0x0x3184
Faulting application start time: 0x0x1dace3733718abd
Faulting application path: C:\windows\system32\SecurityHealthService.exe
Faulting module path: \\?\C:\Windows\System32\SecurityHealth\1.0.2402.27001-0\SecurityHealthCore.dll
Report Id: e09e94ff-051f-4214-8f8a-d26edc799231
Faulting package full name:
Faulting package-relative application ID:

Error: (07/04/2024 01:25:50 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: SecurityHealthService.exe, version: 10.0.22621.3672, time stamp: 0xd8fc6b88
Faulting module name: ntdll.dll, version: 10.0.22621.3733, time stamp: 0x67ca8829
Exception code: 0xc0000005
Fault offset: 0x0000000000033faa
Faulting process id: 0x0x3184
Faulting application start time: 0x0x1dace3733718abd
Faulting application path: C:\windows\system32\SecurityHealthService.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: 9b6d014a-1583-4c4d-9e6c-1b582340b17a
Faulting package full name:
Faulting package-relative application ID:

Error: (07/04/2024 12:07:40 PM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied..This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {dd129777-f456-46d6-98ac-8477daec09ea}

Error: (07/02/2024 11:26:17 AM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.]


System errors:
=============
Error: (07/08/2024 01:44:01 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The HP Comm Recover service failed to start due to the following error:
The system cannot find the file specified.

Error: (07/08/2024 01:37:53 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The HP Comm Recover service failed to start due to the following error:
The system cannot find the file specified.

Error: (07/08/2024 01:22:12 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The HP Comm Recover service failed to start due to the following error:
The system cannot find the file specified.

Error: (07/08/2024 12:16:34 PM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: NT AUTHORITY)
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #2, {e45fc52a-3d7a-4adc-9454-9d88a33133fa}, had event 74

Error: (07/08/2024 10:30:38 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #2, {e45fc52a-3d7a-4adc-9454-9d88a33133fa}, had event 74

Error: (07/07/2024 11:05:17 PM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #2, {e45fc52a-3d7a-4adc-9454-9d88a33133fa}, had event 74

Error: (07/07/2024 07:30:23 PM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: NT AUTHORITY)
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #2, {e45fc52a-3d7a-4adc-9454-9d88a33133fa}, had event 74

Error: (07/07/2024 03:40:55 PM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: NT AUTHORITY)
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #2, {e45fc52a-3d7a-4adc-9454-9d88a33133fa}, had event 74


CodeIntegrity:
===============
Date: 2024-07-08 13:54:14
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SecurityHealthService.exe) attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Windows signing level requirements.

Date: 2024-07-08 13:54:14
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SecurityHealthService.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbamsi64.dll that did not meet the Windows signing level requirements.

Date: 2024-07-08 13:53:57
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Windows signing level requirements.

Date: 2024-07-08 13:53:57
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbamsi64.dll that did not meet the Windows signing level requirements.


==================== Memory info ===========================

BIOS: AMI F.09 01/31/2024
Motherboard: HP 899B
Processor: 12th Gen Intel(R) Core(TM) i3-1215U
Percentage of memory in use: 91%
Total physical RAM: 7865.22 MB
Available physical RAM: 705.76 MB
Total Virtual: 14265.22 MB
Available Virtual: 4111.3 MB

==================== Drives ================================

Drive c: (Windows) (Fixed) (Total:476.04 GB) (Free:316.15 GB) (Model: KBG50ZNV512G KIOXIA) NTFS

\\?\Volume{5e053ad1-83ed-4e04-a11a-419f61ef1119}\ (Windows RE tools) (Fixed) (Total:0.62 GB) (Free:0.06 GB) NTFS
\\?\Volume{14810eb6-ae0c-4a9e-a1d1-9d375e83fe53}\ (SYSTEM) (Fixed) (Total:0.25 GB) (Free:0.15 GB) FAT32

==================== MBR & Partition Table ====================

==========================================================
Disk: 0 (Size: 476.9 GB) (Disk ID: 1E1F4777)

Partition: GPT.

==================== End of Addition.txt =======================

DR M

#142
July 08, 2024, 06:33:02 PM
Now...

  • Download the fixlist.txt (click on it and save).
  • Open FRST tool, and this time click FIX.
  • After the restart, find fixlog.txt in your Downloads folder and post it.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#143
July 08, 2024, 08:17:34 PM
When I click on FRST I get a window saying This version of FRST is not compatible with your operating system. Please use FRST64

mare_wbpa

#144
July 08, 2024, 08:33:01 PM
I can't find FRST64 in my download folder, just FRST.

mare_wbpa

#145
July 08, 2024, 08:42:47 PM
I went back to the Log Posting Instructions and couldn't find FRST64 just FRST

mare_wbpa

#146
July 09, 2024, 12:25:07 AM
Fix result of Farbar Recovery Scan Tool (x64) Version: 01.07.2024
Ran by mary ann (08-07-2024 20:18:07) Run:5
Running from C:\Users\mary ann\Downloads
Loaded Profiles: mary ann
Boot Mode: Normal
==============================================

fixlist content:
*****************
createrestorepoint:
closeprocesses:
AV: McAfee (Disabled - Up to date) {0BE13B34-492A-21C0-AE43-C1742279CCB6}
FW: McAfee (Disabled) {33DABA11-0345-2098-851C-6841DCAA8BCD}
CustomCLSID: HKU\S-1-5-21-808705873-2307071823-1975692619-1001_Classes\CLSID\{15fbdf8d-ed5b-42c6-d352-5188c9f76bb4}\localserver32 -> "C:\Users\mary ann\AppData\Local\OneLaunch\5.27.0\onelaunch.exe" -ToastActivated => No File
CustomCLSID: HKU\S-1-5-21-808705873-2307071823-1975692619-1001_Classes\CLSID\{28ce06bf-ae80-8555-553d-a861d3a89734}\localserver32 -> "C:\Users\mary ann\AppData\Local\OneLaunch\5.29.3\onelaunch.exe" -ToastActivated => No File
2023-04-21 14:34 - 2023-04-21 14:34 - 000000000 ____L (Microsoft Corporation) [symlink -> C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppvIsvSubsystems64.dll] C:\Program Files\Microsoft Office\root\Office16\AppVIsvSubsystems64.dll
2023-04-21 14:34 - 2023-04-21 14:34 - 000000000 ____L (Microsoft Corporation) [symlink -> C:\Program Files\Common Files\Microsoft Shared\ClickToRun\C2R64.dll] C:\Program Files\Microsoft Office\root\Office16\c2r64.dll
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mc-fw-host => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mc-fw-host => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ScreenConnect Client (875745c2-2c6c-44d9-94e6-f9f7739195dd) => ""="Service"
SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
HKU\S-1-5-21-808705873-2307071823-1975692619-1001\...\StartupApproved\Run: => "OneLaunchChromium"
FirewallRules: [TCP Query User{C1714D50-F69F-4A58-A8D3-6D23481E254A}C:\users\mary ann\wavesor software\wavebrowser\wavebrowser.exe] => (Block) C:\users\mary ann\wavesor software\wavebrowser\wavebrowser.exe => No File
FirewallRules: [UDP Query User{9B8A9E98-202A-47C8-ABD7-D68DF3D2D0AF}C:\users\mary ann\wavesor software\wavebrowser\wavebrowser.exe] => (Block) C:\users\mary ann\wavesor software\wavebrowser\wavebrowser.exe => No File
HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiSpyware] Restriction <==== ATTENTION
HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiVirus] Restriction <==== ATTENTION
HKU\S-1-5-21-808705873-2307071823-1975692619-1001\...\MountPoints2: {cb5214c5-ba6e-11ee-9675-cc5ef8f272ec} - "D:\GHScrabbleInstall.exe"
HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION
Task: {040010EA-1BBC-447B-9090-3BB096E813B3} - \McAfee\WPS\McAfee Cloud Configuration Check -> No File <==== ATTENTION
Task: {1A8D192A-E602-4692-A574-CA6BD75D59A7} - \McAfee\WPS\McAfee Hotfix -> No File <==== ATTENTION
Task: {2108BDB0-9C3A-4ED1-AD6E-9B0E548EF94F} - \McAfee\WPS\McAfee Scheduled Tracker Remover -> No File <==== ATTENTION
Task: {681F2B7E-072A-4EAA-85E1-8819F061C123} - \McAfee\WPS\McAfee PC Optimizer Task -> No File <==== ATTENTION
Task: {68370CD0-6967-45A7-AE10-414612E86E20} - \McAfee\WPS\McAfee Scheduled AV Scan -> No File <==== ATTENTION
Task: {72D83402-547D-4D39-8E88-C50F51A9D6DE} - \McAfee\WPS\McAfee restart of PC -> No File <==== ATTENTION
Task: {8057C08C-800D-4493-9F4F-2B5D30E99E61} - \McAfee\WPS\McAfee Anti-tracker notification -> No File <==== ATTENTION
Task: {AFC537DA-7894-48F4-BFA1-C58EFE38A190} - \McAfee\WPS\McAfee Message Check -> No File <==== ATTENTION
Task: {BE36AFFD-9B2B-429F-88D2-9607ED6EA43E} - \McAfee\WPS\McAfee Virus Definition Update -> No File <==== ATTENTION
Task: {DE988299-04E9-47DF-A3C4-016A3ADEA8F1} - \McAfee\WPS\McAfee Windows Notification Token -> No File <==== ATTENTION
Task: {EAEA0964-16A6-458B-BD62-1B45C21DF280} - \McAfee\WPS\McAfee Health Check -> No File <==== ATTENTION
Task: {FE923434-2E65-4870-8746-8E2BB7D1881B} - \McAfee\wps\McAfee Updater -> No File <==== ATTENTION
Task: {E0F10DCF-44AD-40E8-9370-FB5DA59F93FB} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\USO_UxBroker => %systemroot%\system32\MusNotification.exe  (No File)
R2 ScreenConnect Client (875745c2-2c6c-44d9-94e6-f9f7739195dd); C:\Users\mary ann\AppData\Local\Apps\2.0\QN4P3DWA.NPN\VQCN9APE.Z4M\scre..tion_25b0fbb6ef7eb094_0018.0001_51e59eb280deee18\ScreenConnect.ClientService.exe [95520 2024-06-26] (Connectwise, LLC -> )
S3 vmbusproxy; C:\windows\system32\drivers\vmbusproxy.sys [94208 2024-01-12] (Microsoft Windows -> )
2024-06-29 20:54 - 2024-06-29 20:54 - 000003332 _____ C:\windows\system32\Tasks\SystemOptimizerCustomEvent
2024-06-29 20:54 - 2024-06-29 20:54 - 000002892 _____ C:\windows\system32\Tasks\SystemOptimizer
2024-06-29 16:52 - 2024-06-29 16:52 - 012365296 _____ (McAfee, LLC) C:\Users\mary ann\Downloads\MCPR.exe
2024-06-29 16:50 - 2024-06-29 16:50 - 000002334 _____ C:\Users\mary ann\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\McAfee LLC.lnk
2024-06-29 16:49 - 2024-06-29 16:49 - 002397032 _____ (LogMeIn, Inc.) C:\Users\mary ann\Downloads\Support-LogMeInRescue.exe
2024-06-29 15:01 - 2024-06-29 15:01 - 000223878 _____ C:\Users\mary ann\Downloads\MicrosoftProgram_Install_and_Uninstall.meta.diagcab
2024-06-07 13:58 - 2024-06-07 14:00 - 000000000 ____D C:\ProgramData\PC Cleaner
2024-06-07 13:58 - 2024-06-07 13:58 - 007867760 _____ (PC Helpsoft ) C:\Users\mary ann\Downloads\PC_Cleaner_setup.exe
2024-06-20 08:33 - 2024-06-20 08:33 - 000000000 _____ C:\Users\mary ann\Downloads\6Hp4nfE6.htm
2024-06-26 15:19 - 2024-06-26 15:19 - 000086304 _____ C:\Users\mary ann\Downloads\support.Client.exe
2024-06-29 20:54 - 2024-01-25 15:43 - 000000000 ____D C:\windows\system32\Tasks\AVAST Software
C:\Users\mary ann\AppData\Local\Apps\2.0\QN4P3DWA.NPN
C:\windows\system32\drivers\vmbusproxy.sys
DeleteKey: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\mountpoints2
RemoveProxy:
emptytemp:
*****************

Restore point was successfully created.
Processes closed successfully.
"AV: McAfee (Disabled - Up to date) {0BE13B34-492A-21C0-AE43-C1742279CCB6}" => not found
"FW: McAfee (Disabled) {33DABA11-0345-2098-851C-6841DCAA8BCD}" => not found
HKU\S-1-5-21-808705873-2307071823-1975692619-1001_Classes\CLSID\{15fbdf8d-ed5b-42c6-d352-5188c9f76bb4} => not found
HKU\S-1-5-21-808705873-2307071823-1975692619-1001_Classes\CLSID\{28ce06bf-ae80-8555-553d-a861d3a89734} => not found
C:\Program Files\Microsoft Office\root\Office16\AppVIsvSubsystems64.dll => moved successfully
C:\Program Files\Microsoft Office\root\Office16\c2r64.dll => moved successfully
HKLM\System\CurrentControlSet\Control\SafeBoot\Minimal\mc-fw-host => not found
HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mc-fw-host => not found
HKLM\System\CurrentControlSet\Control\SafeBoot\Network\ScreenConnect Client (875745c2-2c6c-44d9-94e6-f9f7739195dd) => not found
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => value restored successfully
"HKU\S-1-5-21-808705873-2307071823-1975692619-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run\\OneLaunchChromium" => not found
"HKU\S-1-5-21-808705873-2307071823-1975692619-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\OneLaunchChromium" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\TCP Query User{C1714D50-F69F-4A58-A8D3-6D23481E254A}C:\users\mary ann\wavesor software\wavebrowser\wavebrowser.exe" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\UDP Query User{9B8A9E98-202A-47C8-ABD7-D68DF3D2D0AF}C:\users\mary ann\wavesor software\wavebrowser\wavebrowser.exe" => not found
HKLM\SOFTWARE\Microsoft\Windows Defender\\"DisableAntiSpyware"="0" => value restored successfully
HKLM\SOFTWARE\Microsoft\Windows Defender\\"DisableAntiVirus"="0" => value restored successfully
HKU\S-1-5-21-808705873-2307071823-1975692619-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{cb5214c5-ba6e-11ee-9675-cc5ef8f272ec} => not found
HKLM\SOFTWARE\Policies\Mozilla => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{040010EA-1BBC-447B-9090-3BB096E813B3}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee Cloud Configuration Check" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1A8D192A-E602-4692-A574-CA6BD75D59A7}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee Hotfix" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2108BDB0-9C3A-4ED1-AD6E-9B0E548EF94F}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee Scheduled Tracker Remover" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{681F2B7E-072A-4EAA-85E1-8819F061C123}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee PC Optimizer Task" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{68370CD0-6967-45A7-AE10-414612E86E20}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee Scheduled AV Scan" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{72D83402-547D-4D39-8E88-C50F51A9D6DE}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee restart of PC" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{8057C08C-800D-4493-9F4F-2B5D30E99E61}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee Anti-tracker notification" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AFC537DA-7894-48F4-BFA1-C58EFE38A190}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee Message Check" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BE36AFFD-9B2B-429F-88D2-9607ED6EA43E}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee Virus Definition Update" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{DE988299-04E9-47DF-A3C4-016A3ADEA8F1}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee Windows Notification Token" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{EAEA0964-16A6-458B-BD62-1B45C21DF280}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\WPS\McAfee Health Check" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{FE923434-2E65-4870-8746-8E2BB7D1881B}" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\wps\McAfee Updater" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{E0F10DCF-44AD-40E8-9370-FB5DA59F93FB}" => not found
"C:\windows\System32\Tasks\Microsoft\Windows\UpdateOrchestrator\USO_UxBroker" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UpdateOrchestrator\USO_UxBroker" => not found
ScreenConnect Client (875745c2-2c6c-44d9-94e6-f9f7739195dd) => service not found.
vmbusproxy => service not found.
"C:\windows\system32\Tasks\SystemOptimizerCustomEvent" => not found
"C:\windows\system32\Tasks\SystemOptimizer" => not found
"C:\Users\mary ann\Downloads\MCPR.exe" => not found
"C:\Users\mary ann\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\McAfee LLC.lnk" => not found
"C:\Users\mary ann\Downloads\Support-LogMeInRescue.exe" => not found
"C:\Users\mary ann\Downloads\MicrosoftProgram_Install_and_Uninstall.meta.diagcab" => not found
"C:\ProgramData\PC Cleaner" => not found
"C:\Users\mary ann\Downloads\PC_Cleaner_setup.exe" => not found
"C:\Users\mary ann\Downloads\6Hp4nfE6.htm" => not found
"C:\Users\mary ann\Downloads\support.Client.exe" => not found
"C:\windows\system32\Tasks\AVAST Software" => not found
"C:\Users\mary ann\AppData\Local\Apps\2.0\QN4P3DWA.NPN" => not found
"C:\windows\system32\drivers\vmbusproxy.sys" => not found
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\mountpoints2 => removed successfully

========= RemoveProxy: =========

"HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => removed successfully
"HKU\S-1-5-21-808705873-2307071823-1975692619-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => removed successfully
"HKU\S-1-5-21-808705873-2307071823-1975692619-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings" => removed successfully


========= End of RemoveProxy: =========


=========== EmptyTemp: ==========

FlushDNS => completed
BITS transfer queue => 1310720 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 55947142 B
Java, Discord, Steam htmlcache, WinHttpAutoProxySvc/winhttp *.cache => 0 B
Windows/system/drivers => 14375957 B
Edge => 0 B
Chrome => 0 B
Firefox => 1145010890 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 73380 B
NetworkService => 73380 B
mary ann => 6242870 B

RecycleBin => 2088 B
EmptyTemp: => 1.1 GB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 20:18:36 ====

DR M

#147
July 09, 2024, 01:26:03 PM
You downloaded and ran the wrong fixlist.

Please repeat with the correct one: You cannot view this attachment.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

mare_wbpa

#148
July 09, 2024, 04:08:00 PM
do I do  the fixlist and FRST procedure again?

DR M

#149
July 09, 2024, 04:42:49 PM
Download the fixlist.txt (click on it and save).You cannot view this attachment.
Open FRST tool, and this time click FIX.
After the restart, find fixlog.txt in your Downloads folder and post it.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."
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