Got the problem with "online security guide" and "security troubleshooting" icons in my desktop. Found in many places that you can help me. Following instructions for similar problems I found in the forum, I installed and run Spybot Search&Destroy, AdAware SE and HijackThis (only to get the log file). At this point the icons are still in my desktop but I no longer get the balloon saying that I have a trojan. Can you help me? Thanks a lot.
Logfile of HijackThis v1.99.1
Scan saved at 3:45:18, on 28/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Archivos de programa\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktop.exe
C:\Archivos de programa\QuickTime\qttask.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Archivos de programa\Hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.es/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {202a961f-23ae-42b1-9505-ffe3c818d717} - C:\Archivos de programa\IntCodec\isaddon.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar1.dll
O3 - Toolbar: Barra Yahoo! con bloqueador de ventanas emergentes - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Archivos de programa\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar1.dll
O3 - Toolbar: Protection Bar - {860c2f6b-ca82-4282-9187-beccbb66f0af} - C:\Archivos de programa\IntCodec\iesplugin.dll
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Archivos de programa\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O20 - AppInit_DLLs: C:\ARCHIV~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: bestreak - {874443fe-aa33-4ebf-a6ac-73208787e62d} - C:\WINDOWS\system32\viruxz.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
Hi there, welcome to the LandzDown Forum. Could you please follow instructions please?
PRINT or SAVE these instructions to text where you can access them in safe mode as you will not be connected to the internet durng this time.
Please follow the instructions in the order given.INSTRUCTIONS:A. Download and/or update the following programs. Install them but do
NOT run them yet.
- Please download HijackThis (© Merijn) from: http://www.thespykiller.co.uk/files/HJTsetup.exe .
Note: This is a complete installer that installs HijackThis to your computer at C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut. If HijackThis is used from a temp folder, it is in danger of being accidentally deleted by clean up tools.
At the download prompt, choose "Save". After the download is complete, navigate to the C:\Program Files\HijackThis folder and double-click it to complete the installation.
- Download SmitfraudFix (© S!Ri) to your Desktop from http://siri.urz.free.fr/Fix/SmitfraudFix.zip . Extract all the files to your Desktop and a folder named SmitfraudFix will be created on your Desktop.
(https://www.landzdown.com/proxy.php?request=http%3A%2F%2Fsiri.urz.free.fr%2FFix%2FBitmaps%2FFolder.png&hash=17b5ae1fffedcc9de5634bbb6c6964768b7ac2f9)
B. Restart your computer in Safe Mode.
- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu will appear. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe Mode.
- Login on your usual account.
If you need further assistance with Safe Mode, see Symantec (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
C. Open the SmitfraudFix folder
- Double-click smitfraudfix.cmd file to start the tool.
- Select option #2 - Clean by typing 2 and press Enter.
Warning : running option #2 on a uninfected computer will remove your Desktop background.
- Wait for the tool to complete and disk cleanup to finish.
- You will be prompted : "Registry cleaning - Do you want to clean the registry?"
- Answer Yes by typing Y
- Hit Enter.
(https://www.landzdown.com/proxy.php?request=http%3A%2F%2Fsiri.urz.free.fr%2FFix%2FBitmaps%2FFix02b.jpg&hash=1ab5a6f4691a5ee5e17959d6a36a299876c5c485)
- The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll.
- Answer Yes to the question "Replace infected file?" by typing Y
- Hit Enter.
- A reboot may be needed to finish the cleaning process. If your computer does not restart automatically please do it yourself manually.
- Restart in Safe Mode as instructed above.
- The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
F.Restart in Normal Mode and double-click the HijackThis icon on your desktop. Choose "Do a system scan and save logfile". Include the logfile with your post.
G. In your reply , please post the following logs:
- C:\rapport.txt
- HijackThis log
Please let us know if any problems persist.
Thanks for your help. Here you have the requested logs:
RAPPORT.TXT
SmitFraudFix v2.87
Scan done at 22:06:11,17, 14/09/2006
Run from C:\Documents and Settings\1_Albert\Escritorio\SmitfraudFix
OS: Microsoft Windows XP [Versi¢n 5.1.2600] - Windows_NT
Fix ran in safe mode
»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"bestreak"="{874443fe-aa33-4ebf-a6ac-73208787e62d}"
»»»»»»»»»»»»»»»»»»»»»»»» Killing process
»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix
GenericRenosFix by S!Ri
»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files
C:\Archivos de programa\IntCodec\ Deleted
»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files
»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning
Registry Cleaning done.
»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
»»»»»»»»»»»»»»»»»»»»»»»» End
HJT LOG
Logfile of HijackThis v1.99.1
Scan saved at 22:14:51, on 14/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktop.exe
C:\Archivos de programa\QuickTime\qttask.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\ARCHIV~1\PDFCRE~1\PDFLoader.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar1.dll
O3 - Toolbar: Barra Yahoo! con bloqueador de ventanas emergentes - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Archivos de programa\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Archivos de programa\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [PDFCreator] C:\ARCHIV~1\PDFCRE~1\PDFLoader.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Archivos de programa\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O20 - AppInit_DLLs: C:\ARCHIV~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
Well because you don't get the little icon in your taskbar anymore is good - it means the actual infection is gone. Since running that tool have the last few icons gone?
I had to manually remove the icons from the desktop. Apart from that I see no indication of infection.
OK, great, glad all is well. :)
You may want to look at this topic, for adivce on how to prevent this from happening again and how to secure your computer:
http://www.landzdown.com/index.php?topic=2783.0
As you already have a great Grisoft product (for free!!!), I recommend you also install Ewido Anti-Spyware... I really believe Ewido is a very good application and will be the leading anti-spyware application this time next year.. as long as MS dont screw around with the kernel too much :(