Hi. New to message boards, but after a google search on Trojan-Spy.Win32@mx I was directed to your website. I keep getting a balloon telling me to click it to download official security software, but nothing happens when I do. I also get bombarded with ads, some not at all appropriate. I have Norton and ran scans, but I do know enough to know why it did not stop it. Help please.
Charles
Hi, Charles. Welcome to LandzDown Forum.
Please download HijackThis© from: http://www.thespykiller.co.uk/files/HJTsetup.exe .
- At the download prompt, choose "Save".
- Navigate to the saved file and double-click the installer, HJTsetup.exe.
- HijackThis will be installed on your computer at C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut.
- When the installation is complete, double-click the HijackThis icon on your desktop
- Select "Scan"
- When the scan is completed, select "Save log"
- Select a name for this first log and a text file will be produced in Notepad.
- Please UNcheck Word Wrap in Notepad (Click Format > UNcheck Word Wrap).
- Copy the text file and paste it as a reply.
- Close HijackThis and Notepad.
I suspect that it would be a good idea to also follow the instructions here (http://www.landzdown.com/index.php?topic=11024.0) and include all of the logs with a fresh HijackThis log after cleaning.
:rose:
Hi, tcarver. I've split, merged and cleaned up your posts. You can find your thread here: http://www.landzdown.com/index.php?topic=13999.msg44454#msg44454
Edited just to Fix link,
GR@PH;<'S :Hammys pint:
I followed this thread and it said I cannot go here???? Thanks
try this?
http://www.landzdown.com/index.php?topic=13999.msg44454#msg44454
mitch,
:mitch: yup that works for me (https://www.landzdown.com/proxy.php?request=http%3A%2F%2Fsmilies.sofrayt.com%2Ffsc%2Fthumbs-up.gif&hash=c1e3dd78f2962d425885915fa02daf0bba965636)
GR@PH;<'S :Hammys pint: