LandzDown Forum

Security => Analysis and Malware Removal => Topic started by: nighttripper on March 17, 2007, 12:51:25 AM

Title: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: nighttripper on March 17, 2007, 12:51:25 AM
I removed a file from windows\system32\drivers\ect\ that was pickedup by MIM  Web surfing stops after 10 min but ftp still works???  Microsoft network diag says the catalog is bad.  I have tried WinsockxpFix.exe, norton, avg7.5, eTrust Internet Security Suite, spybotsd 1.4, and microsoft onecare.  Nothing finds the problem.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 6:10:00 PM, on 3/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\WINDOWS\system32\Smtray.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\HP\KBD\KBD.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Spam\QSP-5.0.419.0\QOELoader.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfaem.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Documents and Settings\Hanna\Desktop\Hijackthis\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=searchfavweb&c=3c01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.burgus.org/wx2.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Smapp] Smtray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\CA\eTrust Internet Security Suite\eTrust Personal Firewall\ca.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Spam\QSP-5.0.419.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfaem] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfaem.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: csrss.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {A51381A6-8ECE-40A4-9B0C-DDA925ECF54F} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by106fd.bay106.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1157499739593
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1157500126255
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqnbk/downloads/msxml4.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (file missing)

--
End of file - 9498 bytes




Help  :(
Night
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: Corrine on March 17, 2007, 10:47:55 PM
Hi, nighttripper.  Welcome to LandzDown Forum.

Trend Micro's version of HijackThis is still in beta and not recommended for use. 

Please download HijackThis© from one of the following sites:  At the download prompt, choose "Save" 
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: nighttripper on March 18, 2007, 03:22:23 PM
Logfile of HijackThis v1.99.1
Scan saved at 10:16:32 AM, on 3/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\WINDOWS\system32\Smtray.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Spam\QSP-5.0.419.0\QOELoader.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfaem.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=searchfavweb&c=3c01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.burgus.org/wx2.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F3 - REG:win.ini: load=C:\WINDOWS\system32\hztismgepa\csrss.exe
F3 - REG:win.ini: run=C:\WINDOWS\system32\hztismgepa\csrss.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Smapp] Smtray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\CA\eTrust Internet Security Suite\eTrust Personal Firewall\ca.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Spam\QSP-5.0.419.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfaem] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfaem.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: csrss.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by106fd.bay106.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1157499739593
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1157500126255
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqnbk/downloads/msxml4.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: PFW - C:\WINDOWS\SYSTEM32\UmxWnp.Dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (file missing)

Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: nighttripper on March 18, 2007, 05:08:08 PM
This is the entry that is calling the pest up.  I renamed the files and folders so they could not be requested.

F3 - REG:win.ini: load=C:\WINDOWS\system32\hztismgepa\csrss.exe
F3 - REG:win.ini: run=C:\WINDOWS\system32\hztismgepa\csrss.exe


Night
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: Paddy on March 18, 2007, 05:50:17 PM
Hold on a moment nighttripper  well spotted 

you also have a few other suspicious files also showing we are working on a fix for this for you .. so fix nothing with HjT till someone gets back to you OK ..

numbnuts...
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: nighttripper on March 18, 2007, 08:08:12 PM
Why is it that I can not remove these two entries??

O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (file missing)

O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\CA\eTrust Internet Security Suite\eTrust Personal Firewall\ca.exe

Not by HJT or by regedit???

Night
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: Paddy on March 18, 2007, 08:25:10 PM
Did you use the built-in uninstaller for ZoneAlarm, the TrueVector service was not disabled and removed.  To prevent that service from causing the same problem in the future, follow the steps below.

To disable TrueVector at startup:
1.   Click Start >Control Panel (Windows XP), or Start >Settings >Control Panel (all other versions of Windows).
2.   Open the Services tool as described below:

(Classic View) Double-click Administrative Tools. Then, double-click Services.(Category View) Click Performance and Maintenance. Then, click Administrative Tools and double-click Services.
d. Double-click on the entry named TrueVector Internet Monitor.
e.Select Disable from the Startup Type drop-down menu.
f. Close the Services Control Panel.


To properly uninstall ZoneAlarm:

To correctly uninstall ZoneAlarm, use the Add and Remove Programs control panel. Also, for Windows NT, 2000, and XP, you must first disable the True Vector Service (Steps 1 and 2, below).

1.   Click Start, then Run.
2.   Type net stop "TrueVector Internet Monitor" just as it appears in the window below, then press OK.
3.   Click Start >Control Panel (Windows XP), or Start >Settings >Control Panel (all other versions of Windows).
4.   Click Add or Remove Programs.
5.   Click on the entry for ZoneAlarm.
6.   Click Change/Remove to uninstall the program.
7.   Restart your system..

Edit done link was an 404

numbnuts...
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: nighttripper on March 18, 2007, 10:16:34 PM
Forgot it was a service in use :(

I installed an updated version and the old version was still there.  When I uninstalled the new version the old still had parts running.  I was unable to uninstall it the normal way.   I tried to reinstall the old version and uninstall it but that did not work either.

I am using etrust version of ZA.  Part of the secuity suite mediacom uses.

Night
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: Paddy on March 18, 2007, 10:46:23 PM
Hey nighttripper  that's an easy mistake to make, I know been there done that is this one sill running? are you getting the same thing cant remove ..?

or did that work for you ??

O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (file missing)

Post a fresh HjT if you were unable to stop it ..


numbnuts...
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: nighttripper on March 19, 2007, 12:02:57 AM
OK got the service stopped.  Had to go into safe mode to do it.  Now the other one still refuses to be removed.

O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\CA\eTrust Internet Security Suite\eTrust Personal Firewall\ca.exe

Night
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: Paddy on March 19, 2007, 12:20:03 AM
Question why do you want to un-install your fire wall...?

numbnuts...
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: nighttripper on March 19, 2007, 01:44:01 AM
I found the original pest.  But I can not surf the web for more than 10 min before it gets stopped some how.  DNS works as does ftp.  My experiance told me to remove the firewall.  But that did not seem to work.

I still can not remove that last entry for the ca firewall.  I even tried msconfig to stop it.

Night
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: nighttripper on March 19, 2007, 11:58:25 AM
My most pressing problem is the internet getting turned off after 10 min.

By the way, did you know that this website is being reported as a phishing websites by IE7??

Night

Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: Paddy on March 20, 2007, 10:44:40 AM
Hello, nighttripper

Re-run  HijackThis with no other programmes open and scan again with it, click in the checkbox (so it becomes 'ticked') next to each one of these entries then hit Fix Checked



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=searchf avweb&c=3c01&lc=0409

F3 - REG:win.ini: load=C:\WINDOWS\system32\hztismgepa\csrss.exe

F3 - REG:win.ini: run=C:\WINDOWS\system32\hztismgepa\csrss.exe

O4 - Startup: csrss.lnk = ?

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir
2.dll?s=consumerfav&c=3c01&lc=0409



Reboot your Computer Scan with HijackThis and post a new logfile


numbnuts..





Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: nighttripper on March 21, 2007, 02:46:51 PM
I know that these three are my problem.  I have renamed the files to stop activation of them.

F3 - REG:win.ini: load=C:\WINDOWS\system32\hztismgepa\csrss.exe

F3 - REG:win.ini: run=C:\WINDOWS\system32\hztismgepa\csrss.exe

O4 - Startup: csrss.lnk = ?


I finally bit the bullet and reformatted.  That seems to cure all thing microsoft.

Thanks for trying

Night
Title: Re: Web surfing stops after 10 min then needs reboot FTP Works????
Post by: Corrine on March 28, 2007, 11:27:38 AM
Hi, nighttripper.

Formatting the computer is not necessarilly a "cure all".  There are tools that we have available that will route out the installers.  However, I am glad to know your system is fine now.