LandzDown Forum

I didn't rename mine to hijackthis2 and I saved it on my Desktop.  If I messed up, please let me know.  I did all of the rest of the stuff correctly.

Just a quick prelude... I can use my computer in Safe Mode just fine... but when I go to the regular mode... IE freezes up (Not Responding) Outlook does the same.  Everything is very slow.  Safe Mode is lightning fast.  Like when I bought the system.

Thanks

Logfile of HijackThis v1.99.1
Scan saved at 1:41:52 PM, on 4/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
D:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
d:\program files\common files\mcafee\mna\mcnasvc.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
D:\PROGRA~1\McAfee\MSC\mcpromgr.exe
d:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
d:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
D:\Program Files\McAfee\MPF\MPFSrv.exe
D:\PROGRA~1\McAfee\MPS\mps.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\wltrysvc.exe
D:\WINDOWS\System32\bcmwltry.exe
d:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
d:\PROGRA~1\mcafee.com\agent\mcagent.exe
D:\Program Files\McAfee\MPS\mpsevh.exe
D:\Program Files\Canon\CAL\CALMAIN.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - d:\program files\mcafee\virusscan\scriptcl.dll
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - D:\Program Files\Bodog Poker\BPGame.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Shared/ComCtl32/6,0,80,22/ComCtl32.cab
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/1.1.1067.8/WinSSWebAgent.CAB
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162765325245
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - D:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - D:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - D:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - D:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - D:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - D:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - d:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - D:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - D:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - d:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - d:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - D:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - D:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - D:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - D:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: WLTRYSVC - Unknown owner - D:\WINDOWS\System32\wltrysvc.exe

Hi, tmcquade.  Welcome to LandzDown Forum.

It looks like a nasty trojan that we need to get rid of. 

There is a vulnerable version of SunJava on that computer.  Let's get that taken care of too.  It is particularly imiportant to uninstall all old versions of SunJava.  Instructions are in my blog post at http://securitygarden.blogspot.com/2006/09/sunflowers-and-sunjava-update.html

Next, let's take care of the service.

• Go to Start > Run and type in Services.msc then click OK
  
• Click the Extended tab.
  
• Scroll down until you find the service WLTRYSVC
  
• Click once on the service to highlight it.
  
• Click Stop
  
• Right-Click on the service.
  
• Click on 'Properties'
  
• Select the 'General' tab
  
• Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box
  
• From the drop-down menu, click on 'Disabled'
  
• Click the 'Apply' tab, then click 'OK'
  

Now for some cleanup.

A. Please download and install the following files:

• Please download ATF Cleaner by Atribune from http://www.atribune.org/public-beta/ATF-Cleaner.exe (http://www.atribune.org/public-beta/ATF-Cleaner.exe) .  Save it to your Desktop.
  
• Download and install AVG Anti-Spyware 7.5 (http://free.grisoft.com/doc/20/lng/us/tpl/v5) and set it up as follows:
  
  
  • After download, double-click on the file to launch the install process.
    
  • Choose a language, click "OK" and then click "Next".
    
  • Read the "License Agreement" and click "I Agree".
    
  • Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
    
  • After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking the icon on your desktop or in the system tray. 
    
  • The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
    
  • Right-click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
    
  • Go to Start > Run and type: services.msc
    
    
    • Press "OK".
      
    • Click the "Extended tab" and scroll down the list to find AVG Anti-Spyware guard.
      
    • When you find the guard service, double-click on it.
      
    • In the Properties Window > General Tab that opens, click the "Stop" button.
      
    • From the drop-down menu next to "Startup Type", click on "Manual".
      
    • Now click "Apply", then "OK" and close the Services window.
  • Select the "Update" button and click "Start update". Wait until you see the "Update successfull message. If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from here (http://www.ewido.net/en/download/updates/).  Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.

B. Run ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
  
• Click Select All found at the bottom of the list.
  
• Click the Empty Selected button.
  
• Click Exit on the Main menu to close the program.

C.  Restart your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
  
• Wait 30 seconds, and then turn the computer on.
  
• Start tapping the F8 key. The Windows Advanced Options Menu will appear. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  
• Ensure that the Safe Mode option is selected.
  
• Press Enter. The computer then begins to start in Safe Mode.
  
• Login on your usual account.
  
• Search for and remove C:\WINDOWS\System32\alg.exe

If you need further assistance with Safe Mode, see Symantec (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)

D.  Scanning and system cleaning with AVG Anti-Spyware. 

• Click on the "Scanner" button and choose the "Settings" tab.
  
  
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
    
  • Under "How to Scan?", "Possibly unwanted software", and What to Scan?" leave all the default settings.
    
  • Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".
• Click the "Scan" tab to return to scanning options.
  
• Click "Complete System Scan" to start.
  
• When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
  
  IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button?
  
  
• Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
  
• Exit AVG Anti-Spyware when done, reboot normally and submit the log report in your next response.

Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

E. Start HijackThis, close all open windows leaving only HijackThis running. Place a check against the following, if found, and press "Fix Checked":

O23 - Service: WLTRYSVC - Unknown owner - D:\WINDOWS\System32\wltrysvc.exe

F.  Restart in Normal Mode and double-click the HijackThis icon on your desktop.  Choose "Do a system scan and save logfile". 

G.  Post a reply with the following logs and let us know how your PC is doing:

• AVG Anti-Spyware log
  
• HijackThis log
  

Thank you.

Thank you for all of your help.  I have just run into one problem.  When I go to download the ATF Cleaner, I can't connect to their page.  I think it is a problem on their end... so I will try again later tonight... but I wondered if there was an alternative program or another way to get this one.  Thanks again.

Tim

Hi, tmcquade.  The link is a direct download link for the .exe file.  ATF Cleaner merely aids in cleaning temp files and makes it easier for Avg Anti-Spyware to run.   Try from this page:  http://www.atribune.org/content/view/25/2/ .  If still unsuccessful, go on with the rest of the fix.