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Software & More => Computer Problems, Questions and Solutions! => Topic started by: heidiho on February 14, 2009, 07:17:20 PM

Title: Warning pop up window
Post by: heidiho on February 14, 2009, 07:17:20 PM
I keep getting a little pop up window {about 3"X3"} in the middle of my screen and there's nothing on it but Warning on the upper top left corner
and a little box that says OK in it down towards the middle bottom;
and a little box to check that says: Do not show this message anymore. That's it. Nothing else is showing inside the box so I have no idea what it is or where it comes from. I've checked the box "do not show anymore" but it keeps coming back. I close it out with the x on right corner but the next time I do anything it comes back up. Nothing happens when I right or left click. Any suggestions on how to get rid of this thing. It's very annoying.
I'm using Win. Xp with IE 6.
Thanks for your time and have a very nice Valentine Day.
Title: Re: Warning pop up window
Post by: Paddy on February 15, 2009, 12:44:12 AM
Can we have a, Malwarebytes' Anti-Malware scan, Post the log Please from a full system scan:

Paddy..
Title: Re: Warning pop up window
Post by: Corrine on February 15, 2009, 01:06:29 AM
In addition, can you tell us what Task Manager indicates for the pop up?  Ctrl+Shift+Esc > on the Applications tab, what do you see under Task?
Title: Re: Warning pop up window
Post by: heidiho on February 15, 2009, 12:29:23 PM
Windows Task Manager
Application

Warning pop up window-Window Internet
Administrative Tools
Forums
Forums
Event Viewer
These all have running next to them.

I ran an avast scan but not malwarebytes' Anti-Malware scan.
I will go do that right now and report back.

When the pop up box comes up I noticed a Menu button that wasn't there before right under File {left corner}; and when I opened it I saw
Create Technical Report
Restore Default Configuration
Uninstall

This Menu wasn't there before.
I clicked on Create Technical Report and this is what I got::


PLEASE COPY AND PASTE THAT CONTENT TO THE TECHNICAL SUPPORT
---------------------------------------- Begin Report ----------------------------------------
2/15/2009 6:01:37 AM

BUILD: 5.0.2.400
OS: Windows XP (Build 2600) Service Pack 3
IE: 7.0.5730.13
IP: 192.168.1.100
Proxy Server:
Proxy URL:

C:\Program Files\Internet Explorer\IEXPLORE.EXE
AVGTOOLBAR  http://registryhost/Software/AVG/AVG8/AVGToolbar/Config/avgtoolbartb0502.cfg
SERVER version
Build: 5.0.2.400

6:00:21 AM/820049:
6:00:21 AM/820049:
6:00:21 AM/820049:
6:00:21 AM/820049: *************************************************************
6:00:21 AM/820049: Activated bar: C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL 11/14/2008 9:09:38 PM 502 AVGTOOLBAR
6:00:21 AM/820139: TBand.LoadImages IN:
6:00:21 AM/820139: TBand.LoadImages OUT:
6:00:21 AM/820139: Check BLOCK_POPUP
6:00:21 AM/820139: Check ANTIBLOCK_POPUP
6:00:21 AM/820139: Disable LAST_SEARCH
6:00:21 AM/820139: Check HIGHLIGHT
6:00:21 AM/820139: ReformWidgets
6:00:21 AM/820139: Render bar: 0 0
6:00:21 AM/820139: TBand.FindPeerPriority1: 986625858
6:00:21 AM/820139: TBand.FindPeerPriority2: 0
6:00:21 AM/820139: TBand.FindPeerPriority3: 986625858
6:00:21 AM/820139: TBand.FindPeerPriority4: {A057A204-BACC-4D26-9990-79A187E2698E}
6:00:21 AM/820139: TBand.FindPeerPriority5: 986625858
6:00:21 AM/820159: TBand.FindPeerPriority6: I am HIGH peer
6:00:21 AM/820159: NeedConfig 1
6:00:21 AM/820159: ReformWidgets
6:00:21 AM/820159: Render bar: 0 0
6:00:21 AM/820199: WMSize: 767 / 767 - 0
6:00:21 AM/820199: BarResize: 9,23,767,22
6:00:21 AM/820199: Render bar: 767 22
6:00:21 AM/820209: ReformWidgets
6:00:21 AM/820209: Render bar: 767 22
6:00:23 AM/821581: NavComFlag
6:00:23 AM/821581: Disable AUTO_FILL
6:00:23 AM/821581: DocComFlag
6:00:23 AM/821591: Begin download chain
6:00:23 AM/821701: 821701 - BarBeforeNavigate http://my.yahoo.com/
6:00:23 AM/821701: TBand.BefNavDnsError1: http://my.yahoo.com/
6:00:23 AM/821701: NeedDNSRedirection 0
6:00:23 AM/821701: Download Begin:
6:00:23 AM/822232: wdFinishLocalConfFileHaul : FAILED
6:00:23 AM/822232: ReformWidgets
6:00:23 AM/822232: Render bar: 767 22
6:00:23 AM/822402: BarTimerHandler - NEW SECOND
6:00:23 AM/822422: DrawButtons
6:00:23 AM/822422: DrawGizmos
6:00:23 AM/822432: RepaintFlag: TAVG.abCheckStates
6:00:23 AM/822432: DrawButtons
6:00:23 AM/822432: DrawGizmos
6:00:24 AM/823003: BarTimerHandler - NEW SECOND
6:00:24 AM/823023: RepaintFlag: TAVG.abCheckStates
6:00:24 AM/823023: DrawButtons
6:00:24 AM/823023: DrawGizmos
6:00:26 AM/824946: Download Complete:
6:00:26 AM/824956: Download Begin:
6:00:26 AM/824996: BarTimerHandler - NEW SECOND
6:00:26 AM/825006: RepaintFlag: TAVG.abCheckStates
6:00:26 AM/825006: DrawButtons
6:00:26 AM/825006: DrawGizmos
6:00:26 AM/825006: BarTimerHandler - NEW SECOND
6:00:26 AM/825026: RepaintFlag: TAVG.abCheckStates
6:00:26 AM/825026: DrawButtons
6:00:26 AM/825026: DrawGizmos
6:00:27 AM/826007: BarTimerHandler - NEW SECOND
6:00:27 AM/826027: RepaintFlag: TAVG.abCheckStates
6:00:27 AM/826027: DrawButtons
6:00:27 AM/826027: DrawGizmos
6:00:27 AM/826348: RepaintFlag: TBand.OntopChanged
6:00:27 AM/826348: DrawButtons
6:00:27 AM/826348: DrawGizmos
6:00:28 AM/827009: BarTimerHandler - NEW SECOND
6:00:28 AM/827029: RepaintFlag: TAVG.abCheckStates
6:00:28 AM/827029: DrawButtons
6:00:28 AM/827029: DrawGizmos
6:00:29 AM/828010: BarTimerHandler - NEW SECOND
6:00:29 AM/828050: RepaintFlag: TAVG.abCheckStates
6:00:29 AM/828050: DrawButtons
6:00:29 AM/828050: DrawGizmos
6:00:30 AM/829012: BarTimerHandler - NEW SECOND
6:00:30 AM/829032: RepaintFlag: TAVG.abCheckStates
6:00:30 AM/829032: DrawButtons
6:00:30 AM/829032: DrawGizmos
6:00:31 AM/830013: BarTimerHandler - NEW SECOND
6:00:31 AM/830033: RepaintFlag: TAVG.abCheckStates
6:00:31 AM/830033: DrawButtons
6:00:31 AM/830033: DrawGizmos
6:00:32 AM/831014: BarTimerHandler - NEW SECOND
6:00:32 AM/831034: RepaintFlag: TAVG.abCheckStates
6:00:32 AM/831034: DrawButtons
6:00:32 AM/831034: DrawGizmos
6:00:33 AM/832016: BarTimerHandler - NEW SECOND
6:00:33 AM/832036: RepaintFlag: TAVG.abCheckStates
6:00:33 AM/832036: DrawButtons
6:00:33 AM/832036: DrawGizmos
6:00:34 AM/833017: BarTimerHandler - NEW SECOND
6:00:34 AM/833037: RepaintFlag: TAVG.abCheckStates
6:00:34 AM/833037: DrawButtons
6:00:34 AM/833037: DrawGizmos
6:00:35 AM/834019: BarTimerHandler - NEW SECOND
6:00:35 AM/834039: RepaintFlag: TAVG.abCheckStates
6:00:35 AM/834039: DrawButtons
6:00:35 AM/834039: DrawGizmos
6:00:36 AM/835000: BarTimerHandler - NEW SECOND
6:00:36 AM/835020: RepaintFlag: TAVG.abCheckStates
6:00:36 AM/835020: DrawButtons
6:00:36 AM/835020: DrawGizmos
6:00:37 AM/836002: BarTimerHandler - NEW SECOND
6:00:37 AM/836022: RepaintFlag: TAVG.abCheckStates
6:00:37 AM/836022: DrawButtons
6:00:37 AM/836022: DrawGizmos
6:00:38 AM/837003: BarTimerHandler - NEW SECOND
6:00:38 AM/837023: RepaintFlag: TAVG.abCheckStates
6:00:38 AM/837023: DrawButtons
6:00:38 AM/837023: DrawGizmos
6:00:39 AM/838004: BarTimerHandler - NEW SECOND
6:00:39 AM/838025: RepaintFlag: TAVG.abCheckStates
6:00:39 AM/838025: DrawButtons
6:00:39 AM/838025: DrawGizmos
6:00:40 AM/839006: BarTimerHandler - NEW SECOND
6:00:40 AM/839026: RepaintFlag: TAVG.abCheckStates
6:00:40 AM/839026: DrawButtons
6:00:40 AM/839026: DrawGizmos
6:00:41 AM/840007: BarTimerHandler - NEW SECOND
6:00:41 AM/840027: RepaintFlag: TAVG.abCheckStates
6:00:41 AM/840027: DrawButtons
6:00:41 AM/840027: DrawGizmos
6:00:42 AM/841009: BarTimerHandler - NEW SECOND
6:00:42 AM/841029: RepaintFlag: TAVG.abCheckStates
6:00:42 AM/841029: DrawButtons
6:00:42 AM/841029: DrawGizmos
6:00:43 AM/842010: BarTimerHandler - NEW SECOND
6:00:43 AM/842030: RepaintFlag: TAVG.abCheckStates
6:00:43 AM/842030: DrawButtons
6:00:43 AM/842030: DrawGizmos
6:00:44 AM/843012: BarTimerHandler - NEW SECOND
6:00:44 AM/843032: RepaintFlag: TAVG.abCheckStates
6:00:44 AM/843032: DrawButtons
6:00:44 AM/843032: DrawGizmos
6:00:45 AM/844013: BarTimerHandler - NEW SECOND
6:00:45 AM/844033: RepaintFlag: TAVG.abCheckStates
6:00:45 AM/844033: DrawButtons
6:00:45 AM/844033: DrawGizmos
6:00:46 AM/845015: BarTimerHandler - NEW SECOND
6:00:46 AM/845035: RepaintFlag: TAVG.abCheckStates
6:00:46 AM/845035: DrawButtons
6:00:46 AM/845035: DrawGizmos
6:00:47 AM/846016: BarTimerHandler - NEW SECOND
6:00:47 AM/846036: RepaintFlag: TAVG.abCheckStates
6:00:47 AM/846036: DrawButtons
6:00:47 AM/846036: DrawGizmos
6:00:48 AM/847017: BarTimerHandler - NEW SECOND
6:00:48 AM/847037: RepaintFlag: TAVG.abCheckStates
6:00:48 AM/847037: DrawButtons
6:00:48 AM/847037: DrawGizmos
6:00:49 AM/848019: BarTimerHandler - NEW SECOND
6:00:49 AM/848039: RepaintFlag: TAVG.abCheckStates
6:00:49 AM/848039: DrawButtons
6:00:49 AM/848039: DrawGizmos
6:00:50 AM/849000: BarTimerHandler - NEW SECOND
6:00:50 AM/849020: RepaintFlag: TAVG.abCheckStates
6:00:50 AM/849020: DrawButtons
6:00:50 AM/849020: DrawGizmos
6:00:51 AM/850002: BarTimerHandler - NEW SECOND
6:00:51 AM/850022: RepaintFlag: TAVG.abCheckStates
6:00:51 AM/850022: DrawButtons
6:00:51 AM/850022: DrawGizmos
6:00:52 AM/851003: BarTimerHandler - NEW SECOND
6:00:52 AM/851023: RepaintFlag: TAVG.abCheckStates
6:00:52 AM/851023: DrawButtons
6:00:52 AM/851023: DrawGizmos
6:00:53 AM/852005: BarTimerHandler - NEW SECOND
6:00:53 AM/852025: RepaintFlag: TAVG.abCheckStates
6:00:53 AM/852025: DrawButtons
6:00:53 AM/852025: DrawGizmos
6:00:54 AM/853006: BarTimerHandler - NEW SECOND
6:00:54 AM/853026: RepaintFlag: TAVG.abCheckStates
6:00:54 AM/853026: DrawButtons
6:00:54 AM/853026: DrawGizmos
6:00:55 AM/854007: BarTimerHandler - NEW SECOND
6:00:55 AM/854028: RepaintFlag: TAVG.abCheckStates
6:00:55 AM/854028: DrawButtons
6:00:55 AM/854028: DrawGizmos
6:00:56 AM/855009: BarTimerHandler - NEW SECOND
6:00:56 AM/855029: RepaintFlag: TAVG.abCheckStates
6:00:56 AM/855029: DrawButtons
6:00:56 AM/855029: DrawGizmos
6:00:57 AM/856010: BarTimerHandler - NEW SECOND
6:00:57 AM/856030: RepaintFlag: TAVG.abCheckStates
6:00:57 AM/856030: DrawButtons
6:00:57 AM/856030: DrawGizmos
6:00:58 AM/857012: BarTimerHandler - NEW SECOND
6:00:58 AM/857032: RepaintFlag: TAVG.abCheckStates
6:00:58 AM/857032: DrawButtons
6:00:58 AM/857032: DrawGizmos
6:00:59 AM/858013: BarTimerHandler - NEW SECOND
6:00:59 AM/858033: RepaintFlag: TAVG.abCheckStates
6:00:59 AM/858033: DrawButtons
6:00:59 AM/858033: DrawGizmos
6:01:00 AM/859015: BarTimerHandler - NEW SECOND
6:01:00 AM/859035: RepaintFlag: TAVG.abCheckStates
6:01:00 AM/859035: DrawButtons
6:01:00 AM/859035: DrawGizmos
6:01:01 AM/860016: BarTimerHandler - NEW SECOND
6:01:01 AM/860036: RepaintFlag: TAVG.abCheckStates
6:01:01 AM/860036: DrawButtons
6:01:01 AM/860036: DrawGizmos
6:01:02 AM/861018: BarTimerHandler - NEW SECOND
6:01:02 AM/861038: RepaintFlag: TAVG.abCheckStates
6:01:02 AM/861038: DrawButtons
6:01:02 AM/861038: DrawGizmos
6:01:03 AM/862019: BarTimerHandler - NEW SECOND
6:01:03 AM/862039: RepaintFlag: TAVG.abCheckStates
6:01:03 AM/862039: DrawButtons
6:01:03 AM/862039: DrawGizmos
6:01:04 AM/863000: BarTimerHandler - NEW SECOND
6:01:04 AM/863020: RepaintFlag: TAVG.abCheckStates
6:01:04 AM/863020: DrawButtons
6:01:04 AM/863020: DrawGizmos
6:01:05 AM/864002: BarTimerHandler - NEW SECOND
6:01:05 AM/864022: RepaintFlag: TAVG.abCheckStates
6:01:05 AM/864022: DrawButtons
6:01:05 AM/864022: DrawGizmos
6:01:06 AM/865003: BarTimerHandler - NEW SECOND
6:01:06 AM/865023: RepaintFlag: TAVG.abCheckStates
6:01:06 AM/865023: DrawButtons
6:01:06 AM/865023: DrawGizmos
6:01:07 AM/866005: BarTimerHandler - NEW SECOND
6:01:07 AM/866025: RepaintFlag: TAVG.abCheckStates
6:01:07 AM/866025: DrawButtons
6:01:07 AM/866025: DrawGizmos
6:01:08 AM/867016: BarTimerHandler - NEW SECOND
6:01:08 AM/867036: RepaintFlag: TAVG.abCheckStates
6:01:08 AM/867036: DrawButtons
6:01:08 AM/867036: DrawGizmos
6:01:09 AM/868018: BarTimerHandler - NEW SECOND
6:01:09 AM/868038: RepaintFlag: TAVG.abCheckStates
6:01:09 AM/868038: DrawButtons
6:01:09 AM/868038: DrawGizmos
6:01:10 AM/869019: BarTimerHandler - NEW SECOND
6:01:10 AM/869039: RepaintFlag: TAVG.abCheckStates
6:01:10 AM/869039: DrawButtons
6:01:10 AM/869039: DrawGizmos
6:01:11 AM/870000: BarTimerHandler - NEW SECOND
6:01:11 AM/870021: RepaintFlag: TAVG.abCheckStates
6:01:11 AM/870021: DrawButtons
6:01:11 AM/870021: DrawGizmos
6:01:12 AM/871002: BarTimerHandler - NEW SECOND
6:01:12 AM/871022: RepaintFlag: TAVG.abCheckStates
6:01:12 AM/871022: DrawButtons
6:01:12 AM/871022: DrawGizmos
6:01:13 AM/872003: BarTimerHandler - NEW SECOND
6:01:13 AM/872023: RepaintFlag: TAVG.abCheckStates
6:01:13 AM/872023: DrawButtons
6:01:13 AM/872023: DrawGizmos
6:01:14 AM/873005: BarTimerHandler - NEW SECOND
6:01:14 AM/873025: RepaintFlag: TAVG.abCheckStates
6:01:14 AM/873025: DrawButtons
6:01:14 AM/873025: DrawGizmos
6:01:15 AM/873626: DrawButtons
6:01:15 AM/873626: DrawGizmos
6:01:15 AM/874006: BarTimerHandler - NEW SECOND
6:01:15 AM/874026: RepaintFlag: TAVG.abCheckStates
6:01:15 AM/874026: DrawButtons
6:01:15 AM/874026: DrawGizmos
6:01:15 AM/874467: TBand.ShowWidgetHint: AVGTOOLBAR
6:01:15 AM/874467: TAVG.ShowWidgetHint: AVGTOOLBAR
6:01:16 AM/875008: BarTimerHandler - NEW SECOND
6:01:16 AM/875028: RepaintFlag: TAVG.abCheckStates
6:01:16 AM/875028: DrawButtons
6:01:16 AM/875028: DrawGizmos
6:01:16 AM/875168: DrawButtons
6:01:16 AM/875168: DrawGizmos
6:01:16 AM/875188: TBand.ShowWidgetHint: AVGTOOLBAR
6:01:16 AM/875398: X: 17,0
6:01:16 AM/875398: ShowMenu: 17,107


Does this have anything to do with my new pop-up?
Thanks so much for your response.
Title: Re: Warning pop up window
Post by: heidiho on February 15, 2009, 02:06:09 PM
Here's the mbam-log:


Malwarebytes' Anti-Malware 1.34
Database version: 1763
Windows 5.1.2600 Service Pack 3

2/15/2009 8:03:30 AM
mbam-log-2009-02-15 (08-03-30).txt

Scan type: Full Scan (C:\|)
Objects scanned: 114854
Time elapsed: 1 hour(s), 24 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Title: Re: Warning pop up window
Post by: Corrine on February 15, 2009, 11:44:32 PM
It appears to be related to the AVG toolbar.  I thought you were going with Avast?  If so, you don't want two antivirus software programs on your computer.  Uninstall AVG via Add/Remove programs.
Title: Re: Warning pop up window
Post by: heidiho on February 16, 2009, 01:11:45 AM
I'm working on that now. Didn't realize I still had any remnants of AVG left but according to search in files and folders there's still 55 items referring to AVG after doing an uninstall; so I'm going to reinstall and uninstall again. We'll see what happens.
I haven't seen the pop up in a while so maybe it's gone but I still want to be rid of all traces of AVG. It hasn't been in my programs so I didn't think it was there anymore. Goes to show what I get for thinking.
Thanks again to all of you.
Title: Re: Warning pop up window
Post by: heidiho on February 16, 2009, 01:59:27 AM
Pop up is gone!!! Every trace of AVG is gone and so is the popup. I've tried different things so not sure what worked but just wanted to thank you all again for the help. I would not have known where to start without the advice.
Thanks so very much.
Have a very nice week.
Title: Re: Warning pop up window
Post by: Corrine on February 16, 2009, 02:26:19 AM
You're welcome.  I'm glad we were able to help.