Hi, Chouse,
As stealthzone indicated, you have two antivirus programs installed. Since BitDefender is indicated as out of date, unless you are going to renew the license and remove AVG, go to add/remove programs and uninstall BitDefender. Following that, run the removal tool for BitDefender, which you can find linked here: Antivirus Product Removal Tools ~ Security Garden (http://securitygarden.blogspot.com/2008/09/antivirus-product-removal-tools.html)
It is not advised to follow instructions that were provided to others, even though they may appear to be a solution to your problem. Each infection causes unique problems on each computer. Everyone has different software on their computer and that makes each log different. In addition, running tools like ComboFix without guidance could make your computer inoperable and could result in requiring a full reinstall of your operating system, losing all your programs and data.
With regard to Limewire installed on your computer, please realize that P2P programs form a direct conduit on to your computer. They have always been a target of malware writers and are increasingly so of late. P2P security measures are easily circumvented and if your P2P program is not configured correctly, you may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to the file sharing network by a badly configured program. Use of P2P programs can result in Identity Theft (http://www.infoworld.com/article/07/09/06/Seattle-man-arrested-for-p-to-p-ID-theft_1.html).
Please download
random's system information tool (RSIT):
- Download RSIT by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
- Double-click RSIT.exe to run RSIT.
- Click Continue at the disclaimer screen.
- Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized).
In addition, please do an online scan. Please do an on-line scan. Establish an internet connection and perform an on-line scan with Internet Explorer at
Kaspersky Online Scanner (http://www.kaspersky.com/virusscanner). Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal.
Note:
- This scan is best done from IE (Internet Explorer)
- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here: http://www.kaspersky.com/virusscanner
- Read the Requirements and limitations before you click Accept.
- Once the database has downloaded, click My Computer in the left pane
- When the scan has completed, click Save Report As...
- Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
- Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
To optimize scanning time and produce a more sensible report for review:
- Close any open programs.
- Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.
Please post the two RSIT logs and the results from the Kaspersky scan in your next reply.