Corrine, I am on my desktop, the laptop I am trying to fix is my grandaughters. I posted the problem in Malwarebyte
Hi, lotodig.
Are you referring to this topic here (total shutdown/crash laptop toshiba xp 32 (http://www.landzdown.com/analysis-and-malware-removal/total-shutdowncrash-laptop-toshiba-xp-32/)) or do you mean that I should disregard that topic because you posted at the Malwarebytes forum?