o my wife, lynnalexandra, has turned to this forum a few times and speaks very highly of the forum. She suggested I come here, as this problem I may have created was above her head to troubleshoot. she has suggested that i may have to use my laptop to troubleshoot the issue, which was initiated on my desktop. I have turned the desktop off, which also deactivated the wireless router transceiver.
Following is the scenario:
o While surfing, a very large warning box appeared on my screen telling me that my computer was infected. in the message was a phone number to call for help. I called it.
o the technician told me that he was a windows representative. he asked if he could enter my computer to assess the problem. i entered my email address. he took control and walked me through a a series of operations showing me that i had numerous infected files and that firefox was infected.
o he showed me all of the theoretically redundant anti virus and spyware programs resident on my computer that I don't need. there was a wait period during which i saw activity on my screen, but i have no idea what he was doing. he then stated that he could fix the issues and it would take about an hour.
o at that point i shut the conversation down, expressing my concern over what i had done.
o he then gave me a phone number to call in case i want to proceed later. the number is 855 383 1806. his name was AJ.
o i am now concerned that a hacker has access to my computer and our household network.
Please help if you can.
Hi mpotts,
Please go here: http://www.landzdown.com/analysis-and-malware-removal/log-posting-instructions/ (http://www.landzdown.com/analysis-and-malware-removal/log-posting-instructions/) and follow the directions.
Someone will help you after you post the required scans.
Thank you;-)
mpotts,
You are very right to be concerned as the incident and behavior that you described is beyond the bounds of internet etiquette and propriety. Follow the suggestion by Ghost as soon as possible, and be further attentive and report any other unusual activity on any computer in your household network.
v_v
o my wife is a regular poster to this forum, lynn alexandra; she has instructed me to connect with Lanzdown to figure out a problem that i have likely created on my computer and possibly our home network.
o While surfing, a very large warning box appeared on my screen telling me that my computer was infected. in the message was a phone number to call for help. I called it.
o the technician told me that he was a windows representative. he asked if he could enter my computer to assess the problem. i entered my email address. he took control and walked me through a a series of operations showing me that i had numerous infected files and that firefox was infected.
o he showed me all of the theoretically redundant anti virus and spyware programs resident on my computer that I don't need. there was a wait period during which i saw activity on my screen, but i have no idea what he was doing. he then stated that he could fix the issues and it would take about an hour.
o at that point i shut the conversation down, expressing my concern over what i had done.
o he then gave me a phone number to call in case i want to proceed later. the number is 855 383 1806. his name was AJ.
o i am now concerned that a hacker has access to my computer and our household network.
Results from scans:
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:06-09-2015 01
Ran by Michael (administrator) on KYRA-HP (06-09-2015 18:33:01)
Running from C:\Users\Michael\Downloads
Loaded Profiles: Michael (Available Profiles: Kyra & Lynn & Michael)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(AMD) C:\Windows\System32\atiesrxx.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\afwServ.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
(Andrea Electronics Corporation) C:\Program Files\IDT\WDM\AESTSr64.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Avid Technology, Inc.) C:\Program Files (x86)\Digidesign\Drivers\MMERefresh.exe
() C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
(Avid) C:\Program Files (x86)\Avid\Mbox\AudioDevMon.exe
(Avid) C:\Program Files (x86)\Avid\Mbox Mini\AudioDevMon.exe
(Avid) C:\Program Files (x86)\Avid\Mbox Pro\AudioDevMon.exe
(Secunia) C:\Program Files (x86)\Secunia\PSI\psia.exe
(WDC) C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
(Memeo) C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Secunia) C:\Program Files (x86)\Secunia\PSI\sua.exe
(Hewlett-Packard ) C:\Program Files\IDT\WDM\beats64.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(TiVo Inc.) C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe
(TiVo Inc.) C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
(TiVo Inc.) C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Secunia) C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
(CANON INC.) C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
(WDC) C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
(D-Link Corp.) C:\Program Files (x86)\D-Link\DWA-125 revA\AirGCFG.exe
(Wireless Service) C:\Program Files (x86)\D-Link\DWA-125 revA\WZCSLDR2.exe
(Western Digital) C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [BeatsOSDApp] => C:\Program Files\IDT\WDM\beats64.exe [37888 2011-09-14] (Hewlett-Packard )
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-09-14] (IDT, Inc.)
HKLM\...\Run: [hpsysdrv] => c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [169768 2015-02-13] (Apple Inc.)
HKLM-x32\...\Run: [StartCCC] => c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [343168 2011-09-08] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [IJNetworkScanUtility] => C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE [124256 2010-01-18] (CANON INC.)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2015-02-13] (Apple Inc.)
HKLM-x32\...\Run: [D-Link D-Link DWA-125] => C:\Program Files (x86)\D-Link\DWA-125 revA\AirGCFG.exe [1024000 2010-05-21] (D-Link Corp.)
HKLM-x32\...\Run: [WZCSLDR2] => C:\Program Files (x86)\D-Link\DWA-125 revA\WZCSLDR2.exe [122880 2010-04-21] (Wireless Service)
HKLM-x32\...\Run: [DigidesignMMERefresh] => C:\Program Files (x86)\Digidesign\Drivers\MMERefresh.exe [77824 2010-06-16] (Avid Technology, Inc.)
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [5515496 2015-05-31] (Avast Software s.r.o.)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-10-02] (Apple Inc.)
HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\Run: [TivoServer] => C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe [2264336 2010-08-24] (TiVo Inc.)
HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\Run: [TivoTransfer] => C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe [608528 2010-08-24] (TiVo Inc.)
HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\Run: [TivoNotify] => C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe [437520 2010-08-24] (TiVo Inc.)
HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\Run: [TranscodingService] => C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe [856336 2010-08-24] (TiVo Inc.)
HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [7451928 2015-03-13] (Piriform Ltd)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2015-05-31] (Avast Software s.r.o.)
ShellIconOverlayIdentifiers: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt4] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers-x32: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers-x32: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers-x32: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => No File
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Secunia PSI Tray.lnk [2013-01-15]
ShortcutTarget: Secunia PSI Tray.lnk -> C:\Program Files (x86)\Secunia\PSI\psi_tray.exe (Secunia)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WDDMStatus.lnk [2013-05-25]
ShortcutTarget: WDDMStatus.lnk -> C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe (WDC)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WDSmartWare.lnk [2013-05-25]
ShortcutTarget: WDSmartWare.lnk -> C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe (Western Digital)
Startup: C:\Users\Kyra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk [2013-01-27]
ShortcutTarget: Dropbox.lnk -> C:\Users\Michael\AppData\Roaming\Dropbox\bin\Dropbox.exe (No File)
Startup: C:\Users\Michael\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk [2014-04-20]
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Tcpip\Parameters: [DhcpNameServer] 208.59.247.45 208.59.247.46 192.168.1.1
Tcpip\..\Interfaces\{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}: [DhcpNameServer] 208.59.247.45 208.59.247.46 192.168.1.1
Internet Explorer:
==================
HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://g.msn.com/HPDSK/1
HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPDSK/1
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKLM -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = hxxp://search.ask.com/web?q={searchterms}&l=dis&o=HPDTDF
SearchScopes: HKLM -> {4743C9DD-3BD1-437F-ABEF-DD4BF3BDBD3B} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKLM -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=hxxp://www.ebay.com/sch/i.html?_nkw={searchTerms}
SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKLM-x32 -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = hxxp://search.ask.com/web?q={searchterms}&l=dis&o=HPDTDF
SearchScopes: HKLM-x32 -> {4743C9DD-3BD1-437F-ABEF-DD4BF3BDBD3B} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM-x32 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKLM-x32 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=hxxp://www.ebay.com/sch/i.html?_nkw={searchTerms}
SearchScopes: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002 -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = hxxp://search.ask.com/web?q={searchterms}&l=dis&o=HPDTDF
SearchScopes: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002 -> {4743C9DD-3BD1-437F-ABEF-DD4BF3BDBD3B} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=hxxp://www.ebay.com/sch/i.html?_nkw={searchTerms}
BHO: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> c:\Program Files\AMD\SteadyVideo\SteadyVideo.dll [2011-06-07] (Advanced Micro Devices)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2015-03-29] (Avast Software s.r.o.)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-29] (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> c:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll [2011-06-07] (Advanced Micro Devices)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2015-03-29] (Avast Software s.r.o.)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
Toolbar: HKLM - avast! WebRep - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File
Handler-x32: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll [2013-03-29] (Belarc, Inc.)
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll [2011-06-07] (Advanced Micro Devices)
Filter-x32: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll [2011-06-07] (Advanced Micro Devices)
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll [2011-06-07] (Advanced Micro Devices)
Filter-x32: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll [2011-06-07] (Advanced Micro Devices)
FireFox:
========
FF ProfilePath: C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\pnskq4kg.default
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_18_0_0_232.dll [2015-08-19] ()
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_232.dll [2015-08-19] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-30] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-30] (Google Inc.)
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2013-01-06]
Chrome:
=======
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR Profile: C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-04-27]
CHR Extension: (Google Drive) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-04-27]
CHR Extension: (YouTube) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-04-27]
CHR Extension: (Google Search) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-04-27]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-03-22]
CHR Extension: (Google Wallet) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-04-27]
CHR Extension: (Gmail) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-04-27]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2015-03-29]
==================== Services (Whitelisted) ========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [172344 2015-03-29] (SUPERAntiSpyware.com)
R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77128 2015-01-20] (Apple Inc.)
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [343336 2015-05-31] (Avast Software s.r.o.)
R2 avast! Firewall; C:\Program Files\AVAST Software\Avast\afwServ.exe [107448 2015-05-31] (Avast Software s.r.o.)
R2 DigiRefresh; C:\Program Files (x86)\Digidesign\Drivers\MMERefresh.exe [77824 2010-06-16] (Avid Technology, Inc.) [File not signed]
S3 digiSPTIService; C:\Program Files (x86)\Digidesign\Pro Tools\digiSPTIService.exe [159744 2010-06-16] (Avid Technology, Inc.) [File not signed]
S2 D_Link_DWA-125; C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWZCSdS.exe [126976 2010-04-21] (Wireless Service) [File not signed]
R2 D_Link_DWA-125_WPS; C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe [53248 2010-03-03] () [File not signed]
S3 HPAuto; C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [682040 2011-02-17] (Hewlett-Packard)
R2 Secunia PSI Agent; C:\Program Files (x86)\Secunia\PSI\PSIA.exe [1225312 2012-11-26] (Secunia)
R2 Secunia Update Agent; C:\Program Files (x86)\Secunia\PSI\sua.exe [659040 2012-11-26] (Secunia)
S4 TivoBeacon2; C:\Program Files (x86)\TiVo\Desktop\TiVoBeacon.exe [1104656 2010-08-24] (TiVo Inc.)
R2 WDDMService; C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [116224 2009-10-14] (WDC) [File not signed]
R2 WDSmartWareBackgroundService; C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [20480 2009-06-16] (Memeo) [File not signed]
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
S2 HP Support Assistant Service; "C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe" [X]
S3 hpqwmiex; "C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe" [X]
===================== Drivers (Whitelisted) ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R1 anodlwf; C:\Windows\System32\DRIVERS\anodlwfx.sys [15872 2009-03-06] ()
R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29168 2015-05-31] ()
R1 aswKbd; C:\Windows\system32\drivers\aswKbd.sys [28144 2015-05-31] (Avast Software s.r.o.)
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [89944 2015-05-31] (Avast Software s.r.o.)
R0 aswNdisFlt; C:\Windows\System32\DRIVERS\aswNdisFlt.sys [449896 2015-05-31] (Avast Software s.r.o.)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93528 2015-05-31] (Avast Software s.r.o.)
R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65736 2015-05-31] ()
R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1047320 2015-05-31] (Avast Software s.r.o.)
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [442264 2015-06-27] (Avast Software s.r.o.)
R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [137288 2015-05-31] (Avast Software s.r.o.)
R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [272248 2015-05-31] ()
S3 CpqDfw; C:\Windows\System32\drivers\CpqDfw.sys [24376 2010-03-01] ()
S3 cqcpu; C:\Windows\System32\drivers\cqcpu.sys [24376 2010-03-01] ()
S3 ebdrv; C:\Windows\system32\drivers\evbda.sys [3286016 2009-06-10] (Broadcom Corporation)
S3 MBOXPRO; C:\Windows\System32\DRIVERS\AvidMboxPro.sys [433168 2010-06-11] (Avid)
R3 netr28ux; C:\Windows\System32\DRIVERS\Dnetr28ux.sys [1119072 2010-05-05] (Ralink Technology Corp.)
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
==================== One Month Created files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2015-09-06 18:33 - 2015-09-06 18:33 - 00023079 _____ C:\Users\Michael\Downloads\FRST.txt
2015-09-06 18:32 - 2015-09-06 18:33 - 00000000 ____D C:\FRST
2015-09-06 18:30 - 2015-09-06 18:31 - 02190336 _____ (Farbar) C:\Users\Michael\Downloads\FRST64(1).exe
2015-09-06 18:29 - 2015-09-06 18:29 - 02190336 _____ (Farbar) C:\Users\Michael\Downloads\FRST64.exe
2015-09-05 18:43 - 2015-09-06 18:16 - 00000000 ____D C:\Users\Michael\AppData\Local\LogMeIn Rescue Applet
2015-09-05 18:42 - 2015-09-05 18:42 - 01654592 _____ (LogMeIn, Inc.) C:\Users\Michael\Downloads\Support-LogMeInRescue(1).exe
2015-09-05 18:41 - 2015-09-05 18:41 - 01654592 _____ (LogMeIn, Inc.) C:\Users\Michael\Downloads\Support-LogMeInRescue.exe
2015-08-30 14:51 - 2015-08-30 14:52 - 00000000 ____D C:\Users\Michael\ebay photos
2015-08-23 18:39 - 2015-08-23 18:39 - 526389146 _____ C:\Windows\MEMORY.DMP
2015-08-23 18:39 - 2015-08-23 18:39 - 00344984 _____ C:\Windows\Minidump\082315-26941-01.dmp
2015-08-23 18:39 - 2015-08-23 18:39 - 00000000 ____D C:\Windows\Minidump
2015-08-22 03:00 - 2015-08-10 21:20 - 25191936 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-08-22 03:00 - 2015-08-10 21:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-08-22 03:00 - 2015-08-10 20:33 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2015-08-22 03:00 - 2015-08-10 20:20 - 19871232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-08-20 03:18 - 2015-07-30 09:13 - 00124624 _____ (Microsoft Corporation) C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-08-20 03:18 - 2015-07-30 09:13 - 00103120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll
2015-08-19 07:36 - 2015-07-20 20:39 - 00389840 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-08-19 07:36 - 2015-07-20 20:12 - 00342736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-08-19 07:36 - 2015-07-16 16:54 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-08-19 07:36 - 2015-07-16 16:37 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-08-19 07:36 - 2015-07-16 16:36 - 00584192 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-08-19 07:36 - 2015-07-16 16:36 - 00417792 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-08-19 07:36 - 2015-07-16 16:36 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-08-19 07:36 - 2015-07-16 16:35 - 02885632 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-08-19 07:36 - 2015-07-16 16:35 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-08-19 07:36 - 2015-07-16 16:27 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-08-19 07:36 - 2015-07-16 16:26 - 05923328 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-08-19 07:36 - 2015-07-16 16:26 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-08-19 07:36 - 2015-07-16 16:23 - 00615936 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-08-19 07:36 - 2015-07-16 16:21 - 00816640 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-08-19 07:36 - 2015-07-16 16:21 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-08-19 07:36 - 2015-07-16 16:21 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-08-19 07:36 - 2015-07-16 16:21 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-08-19 07:36 - 2015-07-16 16:12 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-08-19 07:36 - 2015-07-16 16:08 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-08-19 07:36 - 2015-07-16 16:00 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-08-19 07:36 - 2015-07-16 15:55 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-08-19 07:36 - 2015-07-16 15:54 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-08-19 07:36 - 2015-07-16 15:51 - 00504320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-08-19 07:36 - 2015-07-16 15:51 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-08-19 07:36 - 2015-07-16 15:51 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2015-08-19 07:36 - 2015-07-16 15:50 - 00341504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2015-08-19 07:36 - 2015-07-16 15:50 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2015-08-19 07:36 - 2015-07-16 15:49 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2015-08-19 07:36 - 2015-07-16 15:45 - 02279424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-08-19 07:36 - 2015-07-16 15:43 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2015-08-19 07:36 - 2015-07-16 15:43 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2015-08-19 07:36 - 2015-07-16 15:41 - 00479232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-08-19 07:36 - 2015-07-16 15:39 - 00664064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2015-08-19 07:36 - 2015-07-16 15:39 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2015-08-19 07:36 - 2015-07-16 15:38 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2015-08-19 07:36 - 2015-07-16 15:36 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-08-19 07:36 - 2015-07-16 15:35 - 00720384 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-08-19 07:36 - 2015-07-16 15:34 - 14451200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-08-19 07:36 - 2015-07-16 15:33 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-08-19 07:36 - 2015-07-16 15:32 - 02125824 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-08-19 07:36 - 2015-07-16 15:29 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2015-08-19 07:36 - 2015-07-16 15:24 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-08-19 07:36 - 2015-07-16 15:20 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2015-08-19 07:36 - 2015-07-16 15:19 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-08-19 07:36 - 2015-07-16 15:17 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-08-19 07:36 - 2015-07-16 15:12 - 04520448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-08-19 07:36 - 2015-07-16 15:12 - 02427904 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-08-19 07:36 - 2015-07-16 15:10 - 12856832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-08-19 07:36 - 2015-07-16 15:06 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-08-19 07:36 - 2015-07-16 15:06 - 00689152 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-08-19 07:36 - 2015-07-16 15:05 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2015-08-19 07:36 - 2015-07-16 15:01 - 01545728 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-08-19 07:36 - 2015-07-16 14:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-08-19 07:36 - 2015-07-16 14:42 - 01951232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-08-19 07:36 - 2015-07-16 14:38 - 01310720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-08-19 07:36 - 2015-07-16 14:37 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-08-19 07:30 - 2015-07-28 16:09 - 00017344 _____ (Microsoft Corporation) C:\Windows\system32\CompatTelRunner.exe
2015-08-19 07:30 - 2015-07-28 16:05 - 01116672 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-08-19 07:30 - 2015-07-28 16:05 - 00774656 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-08-19 07:30 - 2015-07-28 16:05 - 00743424 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-08-19 07:30 - 2015-07-28 16:05 - 00437760 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-08-19 07:30 - 2015-07-28 16:05 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-08-19 07:30 - 2015-07-28 16:05 - 00069120 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2015-08-19 07:30 - 2015-07-28 15:55 - 01148416 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-08-19 07:28 - 2015-07-15 14:15 - 05568960 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-08-19 07:28 - 2015-07-15 14:15 - 00155584 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-08-19 07:28 - 2015-07-15 14:15 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-08-19 07:28 - 2015-07-15 14:15 - 00094656 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mountmgr.sys
2015-08-19 07:28 - 2015-07-15 14:12 - 01730496 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2015-08-19 07:28 - 2015-07-15 14:11 - 00362496 _____ (Microsoft Corporation) C:\Windows\system32\wow64win.dll
2015-08-19 07:28 - 2015-07-15 14:11 - 00243712 _____ (Microsoft Corporation) C:\Windows\system32\wow64.dll
2015-08-19 07:28 - 2015-07-15 14:11 - 00215040 _____ (Microsoft Corporation) C:\Windows\system32\winsrv.dll
2015-08-19 07:28 - 2015-07-15 14:11 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-08-19 07:28 - 2015-07-15 14:11 - 00013312 _____ (Microsoft Corporation) C:\Windows\system32\wow64cpu.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 01743360 _____ (Microsoft Corporation) C:\Windows\system32\sysmain.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 01461760 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 01216512 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 01163264 _____ (Microsoft Corporation) C:\Windows\system32\kernel32.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00729088 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00424960 _____ (Microsoft Corporation) C:\Windows\system32\KernelBase.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00315392 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2015-08-19 07:28 - 2015-07-15 14:10 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00112640 _____ (Microsoft Corporation) C:\Windows\system32\smss.exe
2015-08-19 07:28 - 2015-07-15 14:10 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00044032 _____ (Microsoft Corporation) C:\Windows\system32\cryptbase.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00043520 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-08-19 07:28 - 2015-07-15 14:10 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00016384 _____ (Microsoft Corporation) C:\Windows\system32\ntvdm64.dll
2015-08-19 07:28 - 2015-07-15 14:10 - 00011264 _____ (Microsoft Corporation) C:\Windows\system32\msmmsp.dll
2015-08-19 07:28 - 2015-07-15 14:09 - 00338432 _____ (Microsoft Corporation) C:\Windows\system32\conhost.exe
2015-08-19 07:28 - 2015-07-15 14:09 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-08-19 07:28 - 2015-07-15 14:05 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-08-19 07:28 - 2015-07-15 14:05 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\apisetschema.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00006144 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-security-base-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00005120 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-file-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00004608 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00004608 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-synch-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-localization-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-misc-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-memory-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-heap-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-util-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-string-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-profile-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-io-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-handle-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-debug-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 14:00 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-console-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:59 - 03989952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2015-08-19 07:28 - 2015-07-15 13:59 - 03934656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2015-08-19 07:28 - 2015-07-15 13:56 - 01311768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2015-08-19 07:28 - 2015-07-15 13:55 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-08-19 07:28 - 2015-07-15 13:55 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2015-08-19 07:28 - 2015-07-15 13:55 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2015-08-19 07:28 - 2015-07-15 13:55 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll
2015-08-19 07:28 - 2015-07-15 13:55 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2015-08-19 07:28 - 2015-07-15 13:54 - 00552960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2015-08-19 07:28 - 2015-07-15 13:54 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2015-08-19 07:28 - 2015-07-15 13:54 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2015-08-19 07:28 - 2015-07-15 13:54 - 00036864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptbase.dll
2015-08-19 07:28 - 2015-07-15 13:54 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe
2015-08-19 07:28 - 2015-07-15 13:54 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2015-08-19 07:28 - 2015-07-15 13:54 - 00014336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll
2015-08-19 07:28 - 2015-07-15 13:53 - 01114112 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kernel32.dll
2015-08-19 07:28 - 2015-07-15 13:53 - 00665088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll
2015-08-19 07:28 - 2015-07-15 13:53 - 00274944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KernelBase.dll
2015-08-19 07:28 - 2015-07-15 13:53 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2015-08-19 07:28 - 2015-07-15 13:53 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\auditpol.exe
2015-08-19 07:28 - 2015-07-15 13:53 - 00005120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll
2015-08-19 07:28 - 2015-07-15 13:49 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msobjs.dll
2015-08-19 07:28 - 2015-07-15 13:48 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00686080 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\apisetschema.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00005120 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-file-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00004608 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processthreads-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-synch-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-misc-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localregistry-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localization-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processenvironment-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-namedpipe-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-memory-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-libraryloader-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-interlocked-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-heap-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-string-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-rtlsupport-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-profile-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-io-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-handle-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-fibers-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-errorhandling-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-delayload-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-debug-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-datetime-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 13:44 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-console-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 12:46 - 00290816 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb10.sys
2015-08-19 07:28 - 2015-07-15 12:46 - 00159232 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb.sys
2015-08-19 07:28 - 2015-07-15 12:46 - 00129024 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb20.sys
2015-08-19 07:28 - 2015-07-15 12:37 - 00007680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe
2015-08-19 07:28 - 2015-07-15 12:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user.exe
2015-08-19 07:28 - 2015-07-15 12:34 - 00006144 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-security-base-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 12:34 - 00004608 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-threadpool-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 12:34 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-xstate-l1-1-0.dll
2015-08-19 07:28 - 2015-07-15 12:34 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-util-l1-1-0.dll
2015-08-19 07:27 - 2015-07-14 23:19 - 00052736 _____ (Microsoft Corporation) C:\Windows\system32\basesrv.dll
2015-08-19 07:27 - 2015-07-10 13:51 - 03722752 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2015-08-19 07:27 - 2015-07-10 13:51 - 00158720 _____ (Microsoft Corporation) C:\Windows\system32\aaclient.dll
2015-08-19 07:27 - 2015-07-10 13:51 - 00044032 _____ (Microsoft Corporation) C:\Windows\system32\tsgqec.dll
2015-08-19 07:27 - 2015-07-10 13:34 - 03221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2015-08-19 07:27 - 2015-07-10 13:34 - 00036864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tsgqec.dll
2015-08-19 07:27 - 2015-07-10 13:33 - 00131584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll
2015-08-19 07:26 - 2015-07-30 14:06 - 02565120 _____ (Microsoft Corporation) C:\Windows\system32\d3d10warp.dll
2015-08-19 07:26 - 2015-07-30 14:06 - 01648128 _____ (Microsoft Corporation) C:\Windows\system32\DWrite.dll
2015-08-19 07:26 - 2015-07-30 14:06 - 01180160 _____ (Microsoft Corporation) C:\Windows\system32\FntCache.dll
2015-08-19 07:26 - 2015-07-30 14:06 - 00100864 _____ (Microsoft Corporation) C:\Windows\system32\fontsub.dll
2015-08-19 07:26 - 2015-07-30 14:06 - 00046080 _____ (Adobe Systems) C:\Windows\system32\atmlib.dll
2015-08-19 07:26 - 2015-07-30 14:06 - 00041984 _____ (Microsoft Corporation) C:\Windows\system32\lpk.dll
2015-08-19 07:26 - 2015-07-30 14:06 - 00014336 _____ (Microsoft Corporation) C:\Windows\system32\dciman32.dll
2015-08-19 07:26 - 2015-07-30 13:57 - 01987584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d3d10warp.dll
2015-08-19 07:26 - 2015-07-30 13:57 - 01251328 _____ (Microsoft Corporation) C:\Windows\SysWOW64\DWrite.dll
2015-08-19 07:26 - 2015-07-30 13:57 - 00070656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\fontsub.dll
2015-08-19 07:26 - 2015-07-30 13:57 - 00034304 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2015-08-19 07:26 - 2015-07-30 13:57 - 00010240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dciman32.dll
2015-08-19 07:26 - 2015-07-30 13:55 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\lpk.dll
2015-08-19 07:26 - 2015-07-30 12:56 - 03208192 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-08-19 07:26 - 2015-07-30 12:52 - 00372736 _____ (Adobe Systems Incorporated) C:\Windows\system32\atmfd.dll
2015-08-19 07:26 - 2015-07-30 12:49 - 00299520 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2015-08-19 07:26 - 2015-07-20 14:12 - 03154944 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2015-08-19 07:26 - 2015-07-20 14:12 - 02606080 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2015-08-19 07:26 - 2015-07-20 14:12 - 00696320 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2015-08-19 07:26 - 2015-07-20 14:12 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2015-08-19 07:26 - 2015-07-20 14:12 - 00139776 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2015-08-19 07:26 - 2015-07-20 14:12 - 00098304 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2015-08-19 07:26 - 2015-07-20 14:12 - 00091136 _____ (Microsoft Corporation) C:\Windows\system32\WinSetupUI.dll
2015-08-19 07:26 - 2015-07-20 14:12 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll
2015-08-19 07:26 - 2015-07-20 14:12 - 00037376 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2015-08-19 07:26 - 2015-07-20 14:12 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll
2015-08-19 07:26 - 2015-07-20 14:12 - 00012288 _____ (Microsoft Corporation) C:\Windows\system32\wu.upgrade.ps.dll
2015-08-19 07:26 - 2015-07-20 13:56 - 00566784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2015-08-19 07:26 - 2015-07-20 13:56 - 00173056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2015-08-19 07:26 - 2015-07-20 13:56 - 00093184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2015-08-19 07:26 - 2015-07-20 13:56 - 00034816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2015-08-19 07:26 - 2015-07-20 13:56 - 00030208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll
2015-08-19 07:26 - 2015-07-14 23:19 - 02004992 _____ (Microsoft Corporation) C:\Windows\system32\msxml6.dll
2015-08-19 07:26 - 2015-07-14 23:19 - 01887232 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2015-08-19 07:26 - 2015-07-14 23:14 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml6r.dll
2015-08-19 07:26 - 2015-07-14 23:13 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll
2015-08-19 07:26 - 2015-07-14 22:55 - 01390592 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml6.dll
2015-08-19 07:26 - 2015-07-14 22:55 - 01241088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
2015-08-19 07:26 - 2015-07-14 22:51 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml6r.dll
2015-08-19 07:26 - 2015-07-14 22:51 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3r.dll
2015-08-19 07:26 - 2015-07-10 13:51 - 14177280 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll
2015-08-19 07:26 - 2015-07-10 13:34 - 12875776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
2015-08-19 07:26 - 2015-07-09 13:57 - 00193536 _____ (Microsoft Corporation) C:\Windows\system32\notepad.exe
2015-08-19 07:26 - 2015-07-09 13:57 - 00193536 _____ (Microsoft Corporation) C:\Windows\notepad.exe
2015-08-19 07:26 - 2015-07-09 13:42 - 00179712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\notepad.exe
2015-08-19 07:26 - 2015-07-01 16:49 - 00260096 _____ (Microsoft Corporation) C:\Windows\system32\WebClnt.dll
2015-08-19 07:26 - 2015-07-01 16:48 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\davclnt.dll
2015-08-19 07:26 - 2015-07-01 16:30 - 00206848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WebClnt.dll
2015-08-19 07:26 - 2015-07-01 16:30 - 00082432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\davclnt.dll
2015-08-09 18:31 - 2015-09-05 18:35 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
==================== One Month Modified files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2015-09-06 18:31 - 2013-01-06 18:45 - 01176883 _____ C:\Windows\WindowsUpdate.log
2015-09-06 18:29 - 2009-07-14 00:45 - 00024608 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-09-06 18:29 - 2009-07-14 00:45 - 00024608 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-09-06 18:23 - 2014-04-27 15:26 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-09-06 18:23 - 2014-04-27 15:26 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-09-06 18:22 - 2009-07-14 01:13 - 00782470 _____ C:\Windows\system32\PerfStringBackup.INI
2015-09-06 18:17 - 2013-05-25 12:25 - 00003284 _____ C:\Windows\SysWOW64\ANIWZCS{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}
2015-09-06 18:17 - 2013-05-25 12:25 - 00003284 _____ C:\Users\Michael\AppData\Roaming\ANIWZCS{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}
2015-09-06 18:16 - 2013-05-25 14:46 - 00000007 _____ C:\Windows\SysWOW64\ANIWZCSUSERNAME
2015-09-06 18:16 - 2013-01-06 21:11 - 00004182 _____ C:\Windows\System32\Tasks\avast! Emergency Update
2015-09-06 18:15 - 2013-05-25 12:24 - 00000007 _____ C:\Windows\SysWOW64\ANIWZCSUSERNAME{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}
2015-09-06 18:15 - 2009-07-14 01:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-09-06 18:15 - 2009-07-14 00:51 - 00054186 _____ C:\Windows\setupact.log
2015-09-05 18:52 - 2013-01-07 10:59 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-09-05 18:47 - 2013-05-25 12:22 - 00003930 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{693A3611-064A-4F4B-A3C8-0677ED69ACD1}
2015-09-05 18:45 - 2014-04-27 15:28 - 00002185 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2015-08-30 14:51 - 2013-05-25 12:21 - 00000000 ____D C:\Users\Michael
2015-08-30 10:18 - 2014-04-27 15:26 - 00003894 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2015-08-30 10:18 - 2014-04-27 15:26 - 00003642 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2015-08-23 18:39 - 2009-07-14 01:09 - 00000000 ____D C:\Windows\System32\Tasks\WPD
2015-08-21 18:21 - 2009-07-13 23:20 - 00000000 ____D C:\Windows\rescache
2015-08-20 03:36 - 2013-03-12 18:57 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2015-08-20 03:36 - 2013-03-12 18:57 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2015-08-20 03:36 - 2013-01-15 19:27 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2015-08-20 03:36 - 2010-11-20 23:47 - 01175306 _____ C:\Windows\PFRO.log
2015-08-20 03:36 - 2009-07-14 00:45 - 00355536 _____ C:\Windows\system32\FNTCACHE.DAT
2015-08-20 03:34 - 2015-04-22 03:31 - 00000000 ____D C:\Windows\system32\appraiser
2015-08-20 03:34 - 2014-05-07 03:00 - 00000000 ___SD C:\Windows\system32\CompatTel
2015-08-20 03:18 - 2013-03-12 18:58 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-08-20 03:14 - 2013-01-08 09:40 - 00000000 ____D C:\ProgramData\Microsoft Help
2015-08-20 03:07 - 2013-07-18 03:01 - 00000000 ____D C:\Windows\system32\MRT
2015-08-20 03:01 - 2013-01-07 10:38 - 132483416 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-08-19 07:02 - 2013-01-07 10:59 - 00778440 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-08-19 07:02 - 2013-01-07 10:59 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-08-19 07:02 - 2012-03-23 20:54 - 00142536 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-08-09 18:20 - 2011-02-11 13:00 - 00000000 ____D C:\Windows\Panther
2015-08-09 18:16 - 2015-07-10 09:39 - 00000000 ___HD C:\$Windows.~BT
2015-08-09 18:07 - 2013-07-15 22:20 - 00000000 ____D C:\Users\Michael\AppData\Local\CrashDumps
==================== Files in the root of some directories =======
2015-02-22 16:56 - 2015-02-22 16:56 - 0000258 _____ () C:\Users\Michael\AppData\Roaming\ANICONFIG_{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}.ini
2013-05-25 12:25 - 2015-09-06 18:17 - 0003284 _____ () C:\Users\Michael\AppData\Roaming\ANIWZCS{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}
Some files in TEMP:
====================
C:\Users\Kyra\AppData\Local\Temp\fp_pl_pfs_installer.exe
C:\Users\Kyra\AppData\Local\Temp\MSETUP4.EXE
C:\Users\Kyra\AppData\Local\Temp\uninstall.exe
C:\Users\Michael\AppData\Local\Temp\ANPDApi.dll
C:\Users\Michael\AppData\Local\Temp\jkvhqduz.dll
C:\Users\Michael\AppData\Local\Temp\SAS6_Update.exe
==================== Bamital & volsnap =================
(There is no automatic fix for files that do not pass verification.)
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2015-08-22 03:00
==================== End of FRST.txt ============================
Additional scan result of Farbar Recovery Scan Tool (x64) Version:06-09-2015 01
Ran by Michael (2015-09-06 18:33:45)
Running from C:\Users\Michael\Downloads
Windows 7 Home Premium Service Pack 1 (X64) (2013-01-06 22:50:26)
Boot Mode: Normal
==========================================================
==================== Accounts: =============================
Administrator (S-1-5-21-1301234757-1896201689-3725275929-500 - Administrator - Disabled)
F67F6A6807674F9C8A4F (S-1-5-21-1301234757-1896201689-3725275929-1003 - Limited - Enabled)
Guest (S-1-5-21-1301234757-1896201689-3725275929-501 - Limited - Disabled)
Kyra (S-1-5-21-1301234757-1896201689-3725275929-1000 - Administrator - Enabled) => C:\Users\Kyra
Lynn (S-1-5-21-1301234757-1896201689-3725275929-1001 - Administrator - Enabled) => C:\Users\Lynn
Michael (S-1-5-21-1301234757-1896201689-3725275929-1002 - Administrator - Enabled) => C:\Users\Michael
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus (Enabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
Adobe AIR (HK
Please see attachments:
Also note that I accidentally started another thread on the same topic .... newbie. Sorry.
Hi, mpotts. Welcome to LandzDown. No worries about the second thread. I've merged the two.
There should be a second log as well. Since you ran FRST from C:\Users\Michael\Downloads, you can find Additions.txt there. Please launch that file and copy/paste the results as a reply. Thank you.
addtl log ...thank you Corrine
Edit by Corrine to copy/paste log:
Additional scan result of Farbar Recovery Scan Tool (x64) Version:06-09-2015 01
Ran by Michael (2015-09-06 18:33:45)
Running from C:\Users\Michael\Downloads
Windows 7 Home Premium Service Pack 1 (X64) (2013-01-06 22:50:26)
Boot Mode: Normal
==========================================================
==================== Accounts: =============================
Administrator (S-1-5-21-1301234757-1896201689-3725275929-500 - Administrator - Disabled)
F67F6A6807674F9C8A4F (S-1-5-21-1301234757-1896201689-3725275929-1003 - Limited - Enabled)
Guest (S-1-5-21-1301234757-1896201689-3725275929-501 - Limited - Disabled)
Kyra (S-1-5-21-1301234757-1896201689-3725275929-1000 - Administrator - Enabled) => C:\Users\Kyra
Lynn (S-1-5-21-1301234757-1896201689-3725275929-1001 - Administrator - Enabled) => C:\Users\Lynn
Michael (S-1-5-21-1301234757-1896201689-3725275929-1002 - Administrator - Enabled) => C:\Users\Michael
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus (Enabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 17.0.0.124 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{601B10F8-06B0-2EB1-CCAD-C3F7D7E32FD1}) (Version: 3.0.842.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Avast Premier (HKLM-x32\...\avast) (Version: 10.2.2218 - AVAST Software)
Avid Audio Drivers (x64) (HKLM\...\{2F227ACA-204C-4529-BA33-D095C42C72DB}) (Version: 8.0.4 - Avid Technology)
Avid Mbox Driver 1.0.18 (x64) (HKLM\...\{84FC6AF4-54DF-4701-BEFE-E5EC4A64D12D}) (Version: 1.0.18 - Avid)
Avid Mbox Mini Driver 1.0.4 (x64) (HKLM\...\{70806D7E-103D-41F9-8143-482D066E450C}) (Version: 1.0.4 - Avid)
Avid Mbox Pro Driver 1.0.10 (x64) (HKLM\...\{7F708BB1-43E5-41F7-8D48-A490C80A4DF0}) (Version: 1.0.10 - Avid)
Avid Pro Tools Creative Collection 8.0.4 (HKLM-x32\...\{3BB2CF34-1FC8-46E2-9D64-4A8D1D577549}) (Version: 8.0.4 - Avid Technology, Inc.)
Avid Pro Tools LE 8.0.4 (HKLM-x32\...\{409A13BD-5F3E-442B-BA7B-A1E32B2D8927}) (Version: 8.0.4 - Avid Technology, Inc.)
Belarc Advisor 8.3 (HKLM-x32\...\Belarc Advisor) (Version: 8.3.2.0 - Belarc Inc.)
Blio (HKLM-x32\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version: - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: - )
Canon MX850 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX850_series) (Version: - )
CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Digidesign ElevenRack Driver 1.0.8 (x64) (HKLM\...\{DFE96CF0-A611-40C4-AE24-2E4C21E3FF3E}) (Version: 1.0.8 - Digidesign)
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
D-Link DWA-125 (HKLM-x32\...\{E45CACFE-0576-4375-A84F-C34B99A7B652}) (Version: - D-Link)
Facebook (HKLM-x32\...\{8AE50893-3A87-4439-9A57-942ED43F7189}) (Version: 1.1.0004 - Hewlett-Packard)
Free DigiRack Plug-Ins 8.0.3 (HKLM-x32\...\{A24C2C43-4312-493E-96B3-5D1DCE24DEBF}) (Version: 8.0.3 - Digidesign, A Division of Avid Technology, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.85 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.28.13 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.1.2.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP TouchSmart Background - Beats (HKLM-x32\...\{6A6F8D36-04BA-41E9-9004-1789BD545874}) (Version: 1.0.1.0 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6349.0 - IDT)
Interlok driver setup x64 (HKLM\...\{25613C10-27D2-410B-942B-D922D5C3A7BE}) (Version: 5.8.13 - PACE Anti-Piracy)
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.4507 - CyberLink Corp.) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Metric Converter (HKLM-x32\...\{D0661463-50F7-4A1E-83CB-37CC590589AE}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 39.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 39.0.3 (x86 en-US)) (Version: 39.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5705 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.5705 - CyberLink Corp.) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-132318649765}) (Version: 5.11.0721.0 - NewspaperDirect Inc.)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Recovery Manager (x32 Version: 5.5.0.4424 - CyberLink Corp.) Hidden
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
Revo Uninstaller Pro 2.5.9 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 2.5.9 - VS Revo Group, Ltd.)
Secunia PSI (3.0.0.6001) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.6001 - Secunia)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
Skypeâ,,¢ 7.2 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.2.103 - Skype Technologies S.A.)
SpywareBlaster 5.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.6.1014 - SUPERAntiSpyware.com)
TiVo Desktop 2.8.3 (HKLM-x32\...\{4E839090-3B68-436A-B3CF-A2A08C38DD26}) (Version: 2.8.412.370 - TiVo Inc.)
TSHostedAppLauncher (x32 Version: 5.1.15.0 - Hewlett-Packard) Hidden
WD SmartWare (HKLM\...\{B36AB323-9849-4486-AB8F-93E64A06E716}) (Version: 1.1.1.6 - Western Digital)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden
==================== Custom CLSID (Whitelisted): ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
==================== Restore Points =========================
09-08-2015 17:59:17 Windows Update
19-08-2015 07:25:16 Windows Update
20-08-2015 03:01:02 Windows Update
22-08-2015 03:00:23 Windows Update
26-08-2015 08:26:36 Windows Update
29-08-2015 15:42:46 Windows Update
05-09-2015 18:42:38 Windows Update
==================== Hosts content: ===============================
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
2009-07-13 22:34 - 2015-09-06 18:23 - 00000828 ____A C:\Windows\system32\Drivers\etc\hosts
==================== Scheduled Tasks (Whitelisted) =============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
Task: {0909801E-832A-46D3-9D13-7324284A0FB6} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {29E68A5D-1216-4E32-88CE-8FBE394D7962} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-08-19] (Adobe Systems Incorporated)
Task: {3837BCDE-BD79-471A-A04F-78F6A21A8062} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFMsgr.exe
Task: {41C0B9CB-9135-4FD3-9E8B-11901BB239C5} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2015-06-23] (Avast Software s.r.o.)
Task: {68C98E13-2CB2-4469-9B34-7633BC9B7403} - System32\Tasks\Microsoft\Windows\Application Experience\ProgramDataUpdater => Rundll32.exe invagent.dll,RunUpdate -noappraiser
Task: {6A3E59EF-7246-495E-B756-C4A18DBA1A66} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2015-03-13] (Piriform Ltd)
Task: {8D7EC061-1033-4465-8DB4-3418A33DFCA9} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Tuneup => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
Task: {9A2B9956-1F21-45F8-ADFE-650E8D1C3C42} - System32\Tasks\SetupManager => C:\Program Files (x86)\Hewlett-Packard\Setup Manager\toaster.exe
Task: {B33F65D0-3203-405F-A9B1-68FC9A68065E} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {C6C8664B-4F6B-4347-8D1B-02576CDBCD14} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
Task: {FD90B2AF-7105-42C1-9EDA-9426432CBB3C} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater\HPSFUpdater.exe [2011-06-14] (Hewlett-Packard)
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
==================== Loaded Modules (Whitelisted) ==============
2015-01-20 23:35 - 2015-01-20 23:35 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-01-20 23:35 - 2015-01-20 23:35 - 01346344 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2013-05-25 12:24 - 2010-03-03 09:45 - 00053248 _____ () C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe
2009-08-19 16:49 - 2009-08-19 16:49 - 00049152 _____ () C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\Memeo.API.dll
2009-02-25 15:18 - 2009-02-25 15:18 - 01196032 _____ () C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\sqlite3.DLL
2011-09-08 16:53 - 2011-09-08 16:53 - 00369152 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
2011-08-02 15:41 - 2011-08-02 15:41 - 00098304 _____ () c:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll
2015-05-31 11:14 - 2015-05-31 11:14 - 00104400 _____ () C:\Program Files\AVAST Software\Avast\log.dll
2015-05-31 11:14 - 2015-05-31 11:14 - 00081728 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll
2015-09-05 18:31 - 2015-09-05 18:31 - 02964480 _____ () C:\Program Files\AVAST Software\Avast\defs\15090502\algo.dll
2015-09-06 18:17 - 2015-09-06 18:17 - 02964480 _____ () C:\Program Files\AVAST Software\Avast\defs\15090601\algo.dll
2010-05-17 22:54 - 2010-05-17 22:54 - 00716800 _____ () C:\Program Files (x86)\TiVo\Desktop\LOUDMOUTH.DLL
2003-01-30 07:04 - 2003-01-30 07:04 - 00618496 _____ () C:\Program Files (x86)\TiVo\Desktop\STLPMT45.DLL
2010-08-24 17:34 - 2010-08-24 17:34 - 00259584 _____ () C:\Program Files (x86)\TiVo\Desktop\ID3LIB.DLL
2010-05-17 22:56 - 2010-05-17 22:56 - 00684032 _____ () C:\Program Files (x86)\TiVo\Desktop\libeay32.dll
2010-05-17 22:56 - 2010-05-17 22:56 - 00155648 _____ () C:\Program Files (x86)\TiVo\Desktop\ssleay32.dll
2013-05-25 12:24 - 2013-05-25 12:24 - 00315392 _____ () C:\Program Files (x86)\D-Link\DWA-125 revA\ANPDApi.dll
2013-05-25 12:24 - 2010-03-19 19:14 - 00294912 _____ () C:\Program Files (x86)\D-Link\DWA-125 revA\WlanApp.dll
2015-03-29 18:58 - 2015-03-29 18:58 - 40540672 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll
==================== Alternate Data Streams (Whitelisted) =========
(If an entry is included in the fixlist, only the ADS will be removed.)
AlternateDataStreams: C:\ProgramData\Microsoft:840MGEKUAsUZwkp8IPfy
AlternateDataStreams: C:\ProgramData\Microsoft:L3kpabFlry7er3yeCSyNg
AlternateDataStreams: C:\ProgramData\Temp:5C321E34
AlternateDataStreams: C:\Users\Michael\Cookies:l8npf3aOSseATNnrzumF
AlternateDataStreams: C:\Users\Michael\Cookies:oq5fBjRRXwOts8TvBOUNNhVRaV
==================== Safe Mode (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
==================== EXE Association (Whitelisted) ===============
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
==================== Internet Explorer trusted/restricted ===============
(If an entry is included in the fixlist, it will be removed from the registry.)
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\008i.com -> 008i.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\008k.com -> 008k.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\00hq.com -> 00hq.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\0190-dialers.com -> 0190-dialers.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\01i.info -> 01i.info
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\02pmnzy5eo29bfk4.com -> 02pmnzy5eo29bfk4.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\0411dd.com -> 0411dd.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\0511zfhl.com -> 0511zfhl.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\05p.com -> 05p.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\0632qyw.com -> 0632qyw.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\07ic5do2myz3vzpk.com -> 07ic5do2myz3vzpk.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\08nigbmwk43i01y6.com -> 08nigbmwk43i01y6.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\093qpeuqpmz6ebfa.com -> 093qpeuqpmz6ebfa.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\0calories.net -> 0calories.net
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\0cj.net -> 0cj.net
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\0scan.com -> 0scan.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\1-britney-spears-nude.com -> 1-britney-spears-nude.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\1-domains-registrations.com -> 1-domains-registrations.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\1-se.com -> 1-se.com
IE restricted site: HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\...\1001movie.com -> 1001movie.com
There are 6091 more restricted sites.
==================== Other Areas ============================
(Currently there is no automatic fix for this section.)
HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\Control Panel\Desktop\\Wallpaper -> C:\Users\Michael\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 208.59.247.45 - 208.59.247.46
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.
==================== MSCONFIG/TASK MANAGER disabled items ==
(Currently there is no automatic fix for this section.)
==================== FirewallRules (Whitelisted) ===============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
FirewallRules: [{9D0F23FC-54FF-447A-8492-BCAE5CC0DB95}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\RoxioNow\RNow.exe
FirewallRules: [{DDDB2FB0-0E26-451F-B405-747E969ECC7D}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\RoxioNow\RNow.exe
FirewallRules: [{58526632-A451-4902-8B5A-CE8B64CB2D4B}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\RoxioNow\IndivDRM.exe
FirewallRules: [{744B0521-C635-41EB-B553-17A6A9088017}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\RoxioNow\IndivDRM.exe
FirewallRules: [{A7F77721-2F03-488B-988D-9B0C02B6C8E7}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{6E05F5A6-0383-4BEA-9597-8D5D2B82671A}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Remote Graphics Receiver\rgreceiver.exe
FirewallRules: [{EDF48B13-F86E-427C-828E-C6216A3696A8}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Remote Graphics Receiver\rgreceiver.exe
FirewallRules: [{5B3439A3-7F18-4F16-9C04-ED88FA1CB064}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP LinkUp\HP LinkUp Viewer.exe
FirewallRules: [{F16BF63B-732C-4DA7-BB13-0C4BCDBAACA2}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP LinkUp\HP LinkUp Viewer.exe
FirewallRules: [{9123611B-EC5E-4449-A04B-8DAD3D6CA477}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{A50D12E0-1C01-494E-860A-78BFFE568E2E}] => (Allow) LPort=2869
FirewallRules: [{5D8BA85E-6EDB-4FDC-AEF9-F80D3AEDF854}] => (Allow) LPort=1900
FirewallRules: [{9D5B64B1-2C5C-4763-94FC-5DD1AC52CFE6}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
FirewallRules: [{009F28CA-F818-45C5-B2E1-EAD555A5FBE2}] => (Allow) C:\Program Files (x86)\Windows Live\Mesh\MOE.exe
FirewallRules: [{C693FDAF-168E-4C2C-ACF8-AE4CBEF95C9F}] => (Allow) C:\Users\Kyra\AppData\Roaming\Dropbox\bin\Dropbox.exe
FirewallRules: [{70B8D23C-DCA9-418F-8E69-D2E9C5098316}] => (Allow) C:\Users\Kyra\AppData\Roaming\Dropbox\bin\Dropbox.exe
FirewallRules: [TCP Query User{B8D4A461-6B53-4757-BF1E-218A3DCD43A0}C:\users\kyra\appdata\roaming\dropbox\bin\dropbox.exe] => (Allow) C:\users\kyra\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [UDP Query User{B7090E26-8E79-4A3D-B0C0-7891A86BC817}C:\users\kyra\appdata\roaming\dropbox\bin\dropbox.exe] => (Allow) C:\users\kyra\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [{226C8F43-EE49-4A6A-9A97-3A3ABCFEBD8A}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{12110D05-38F5-4E8A-A697-D6FBEBB24AE0}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{518835E3-D401-4D2E-ACA4-F608A92C74F1}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{35B425AF-1F1B-413D-AA77-D46C224238AB}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{EF874E45-3FAF-4D1D-9C09-857787B2C0AF}] => (Allow) LPort=5353
FirewallRules: [{FEBAF8B5-7379-44CF-8561-8A5EFDC8E188}] => (Allow) LPort=7288
FirewallRules: [{5C8FCD8F-2363-4367-A5CA-854D4CAA787B}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
FirewallRules: [{360D4628-F31C-48D9-8A7D-A9B1712750CA}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
FirewallRules: [{85D71711-6C43-460B-BD96-01223F9E55EB}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe
FirewallRules: [{925DAFC9-1CCC-470D-9D15-593BAFB2E602}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe
FirewallRules: [{EAF9BA86-FDD6-4157-A0D7-77A4F3631F17}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoDesktop.exe
FirewallRules: [{6E4AC515-5A3F-4A59-8E8B-C60A40997C50}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoDesktop.exe
FirewallRules: [{6DB9794A-7945-46ED-AAAC-5007A162EF1E}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\curl.exe
FirewallRules: [{4850F318-9A8F-480B-A69E-D4094D1B3DF2}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\curl.exe
FirewallRules: [{A8EEA6D0-53C0-4903-947C-AE2B7EF9B75A}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoBeacon.exe
FirewallRules: [{CFE7939B-257C-47CD-8BFA-80BCC7122EAF}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoBeacon.exe
FirewallRules: [{9B6AB56F-0C77-42DD-9768-150B5DD4609F}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoDiag.exe
FirewallRules: [{EC7995FA-5F28-4C76-913E-C175BC47F7CB}] => (Allow) C:\Program Files (x86)\TiVo\Desktop\TiVoDiag.exe
FirewallRules: [TCP Query User{7148A8E4-7CA1-40D6-81D4-77CEA6D07636}C:\program files (x86)\tivo\desktop\tivoserver.exe] => (Allow) C:\program files (x86)\tivo\desktop\tivoserver.exe
FirewallRules: [UDP Query User{CC226714-4CB3-4412-923E-BD532275B00D}C:\program files (x86)\tivo\desktop\tivoserver.exe] => (Allow) C:\program files (x86)\tivo\desktop\tivoserver.exe
FirewallRules: [{71951DC3-95CD-4BE0-AEA4-947F82F08FEC}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{F96FD07D-1560-4C62-A855-81C403984FF0}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{2F8F1A89-F6AA-40F3-96A5-60A16943621A}] => (Allow) C:\Program Files\iTunes\iTunes.exe
FirewallRules: [TCP Query User{EF99C0DC-8393-4C26-8144-225ECC7DC791}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe
FirewallRules: [UDP Query User{DB3E7C9E-95E7-4C19-8C7A-B7BF8C1686A4}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe
FirewallRules: [{02383908-EA06-41A6-828D-8195C4E4C31B}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
==================== Faulty Device Manager Devices =============
==================== Event log errors: =========================
Application errors:
==================
Error: (09/05/2015 07:04:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:15 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:14 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:13 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:12 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:11 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/01/2015 05:59:13 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9017
Error: (09/01/2015 05:59:13 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9017
Error: (09/01/2015 05:59:13 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
System errors:
=============
Error: (09/06/2015 06:31:36 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240020: Upgrade to Windows 10 Home.
Error: (09/06/2015 06:18:20 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error:
%%2
Error: (09/05/2015 06:51:53 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240020: Upgrade to Windows 10 Home.
Error: (09/05/2015 06:35:46 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error:
%%2
Error: (09/05/2015 06:34:54 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Mozilla Maintenance Service service failed to start due to the following error:
%%1053
Error: (09/05/2015 06:34:54 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Mozilla Maintenance Service service to connect.
Error: (09/05/2015 06:33:44 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the WD SmartWare Background Service service to connect.
Error: (08/31/2015 07:37:29 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240020: Upgrade to Windows 10 Home.
Error: (08/30/2015 10:28:23 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240020: Upgrade to Windows 10 Home.
Error: (08/29/2015 03:43:44 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240020: Upgrade to Windows 10 Home.
Microsoft Office:
=========================
Error: (09/05/2015 07:04:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:15 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:14 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:13 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:12 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:11 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/05/2015 07:04:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: SendResponses didn't send all its responses; will try again in one second
Error: (09/01/2015 05:59:13 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9017
Error: (09/01/2015 05:59:13 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9017
Error: (09/01/2015 05:59:13 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
==================== Memory info ===========================
Processor: AMD A6-3620 APU with Radeon(tm) HD Graphics
Percentage of memory in use: 33%
Total physical RAM: 7664.64 MB
Available physical RAM: 5067.34 MB
Total Virtual: 15327.48 MB
Available Virtual: 12277.7 MB
==================== Drives ================================
Drive c: (OS) (Fixed) (Total:920.54 GB) (Free:683.38 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive d: (HP_RECOVERY) (Fixed) (Total:10.87 GB) (Free:1.33 GB) NTFS ==>[system with boot components (obtained from reading drive)]
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: D7F704C8)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=920.5 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=10.9 GB) - (Type=07 NTFS)
==================== End of Addition.txt ============================
Hi, mpotts.
I edited your post to copy/paste the log.
From what I'm seeing in the logs, you downloaded logmein and gave him permission to look at your computer. We'll remove that file along with cleaning up some things. There are just the three active user accounts on your computer, yours, your wife Lynn's and I'm guessing your daughter, Kyra.
Please do the following to run FRST:
Note: If the tool warns you about the version you're using being an outdated version please download and run the updated version.
NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system
- Open Notepad (Start =>All Programs => Accessories => Notepad).
- Copy/Paste the entire contents of the code box below into Notepad.
start
CreateRestorePoint:
CloseProcesses:
ShellIconOverlayIdentifiers: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt4] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers-x32: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers-x32: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers-x32: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => No File
ShortcutTarget: Dropbox.lnk -> C:\Users\Michael\AppData\Roaming\Dropbox\bin\Dropbox.exe (No File)
Toolbar: HKLM - avast! WebRep - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File
S2 HP Support Assistant Service; "C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe" [X]
S3 hpqwmiex; "C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe" [X]
2015-09-05 18:43 - 2015-09-06 18:16 - 00000000 ____D C:\Users\Michael\AppData\Local\LogMeIn Rescue Applet
2015-09-05 18:42 - 2015-09-05 18:42 - 01654592 _____ (LogMeIn, Inc.) C:\Users\Michael\Downloads\Support-LogMeInRescue(1).exe
2015-09-05 18:41 - 2015-09-05 18:41 - 01654592 _____ (LogMeIn, Inc.) C:\Users\Michael\Downloads\Support-LogMeInRescue.exe
2015-02-22 16:56 - 2015-02-22 16:56 - 0000258 _____ () C:\Users\Michael\AppData\Roaming\ANICONFIG_{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}.ini
2013-05-25 12:25 - 2015-09-06 18:17 - 0003284 _____ () C:\Users\Michael\AppData\Roaming\ANIWZCS{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}
AlternateDataStreams: C:\ProgramData\Microsoft:840MGEKUAsUZwkp8IPfy
AlternateDataStreams: C:\ProgramData\Microsoft:L3kpabFlry7er3yeCSyNg
AlternateDataStreams: C:\ProgramData\Temp:5C321E34
AlternateDataStreams: C:\Users\Michael\Cookies:l8npf3aOSseATNnrzumF
AlternateDataStreams: C:\Users\Michael\Cookies:oq5fBjRRXwOts8TvBOUNNhVRaV
EmptyTemp:
end
- Click Format and ensure Wordwrap is unchecked.
- Important: Save the code to the same folder/directory that FRST.exe is located in, naming it as fixlist.txt
- Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....
- Press the Fix button once and wait.
- FRST will process fixlist.txt
- When finished, it will produce a log fixlog.txt in the same folder/directory as FRST64.exe
- Please post the log in your next reply.
Please download
AdwCleaner (http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner/) by Xplode and save to your Desktop.
- Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator (http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token)
- The tool will start to update the database, please wait a bit.
- Click on the Scan button.
- AdwCleaner will begin. Please be patient as the scan may take some time to complete.
- After the scan has finished, click on the Clean button.
- Press OK when asked to close all programs and follow the onscreen prompts.
- Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
- After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
- Copy and paste the contents of that logfile in your next reply.
- A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Please download Junkware Removal Tool (http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/) to your desktop.
- Disable your protection software now to avoid potential conflicts.
- Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select "Run as Administrator".
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete depending on your system's specifications.
- On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
- Post the contents of JRT.txt into your next message.
# AdwCleaner v5.006 - Logfile created 06/09/2015 at 23:25:05
# Updated 06/09/2015 by Xplode
# Database : 2015-09-04.4 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Michael - KYRA-HP
# Running from : C:\Users\Michael\Downloads\adwcleaner_5.006.exe
# Option : Cleaning
# Support : http://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] *****
***** [ Files ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
[-] Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
[-] Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
[-] Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
[-] Key Deleted : HKCU\Software\STool
[!] Key Not Deleted : [x64] HKCU\Software\STool
[!] Key Not Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
[!] Key Not Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
[!] Key Not Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
[!] Key Not Deleted : HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
***** [ Web browsers ] *****
[-] [C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
*************************
:: Winsock settings cleared
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2267 bytes] ##########
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.0 (08.31.2015:1)
OS: Windows 7 Home Premium x64
Ran by Michael on Mon 09/07/2015 at 7:29:53.80
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~ Services
~~~ Tasks
~~~ Registry Values
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{4743C9DD-3BD1-437F-ABEF-DD4BF3BDBD3B}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{4743C9DD-3BD1-437F-ABEF-DD4BF3BDBD3B}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
~~~ Files
~~~ Folders
~~~ FireFox
Emptied folder: C:\Users\Michael\AppData\Roaming\mozilla\firefox\profiles\pnskq4kg.default\minidumps [22 files]
~~~ Chrome
[C:\Users\Michael\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset
[C:\Users\Michael\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
[C:\Users\Michael\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
[C:\Users\Michael\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 09/07/2015 at 7:34:55.76
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
# AdwCleaner v5.006 - Logfile created 06/09/2015 at 23:25:05
# Updated 06/09/2015 by Xplode
# Database : 2015-09-04.4 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Michael - KYRA-HP
# Running from : C:\Users\Michael\Downloads\adwcleaner_5.006.exe
# Option : Cleaning
# Support : http://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] *****
***** [ Files ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
[-] Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
[-] Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
[-] Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
[-] Key Deleted : HKCU\Software\STool
[!] Key Not Deleted : [x64] HKCU\Software\STool
[!] Key Not Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
[!] Key Not Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
[!] Key Not Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
[!] Key Not Deleted : HKU\S-1-5-21-1301234757-1896201689-3725275929-1002\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
***** [ Web browsers ] *****
[-] [C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
*************************
:: Winsock settings cleared
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2267 bytes] ##########
I need to see the FRST log. The file name is fixlog.txt and it will be in the same folder as FRST.
FRST log attached
Edit by Corrine to paste log header:
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:06-09-2015 01
Ran by Michael (administrator) on KYRA-HP (06-09-2015 18:33:01)
Running from C:\Users\Michael\Downloads
Loaded Profiles: Michael (Available Profiles: Kyra & Lynn & Michael)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
That was the FIRST log. Did you follow the instructions in my post here (http://www.landzdown.com/analysis-and-malware-removal/allowed-a-potential-hacker-to-have-access-to-my-computer-and-possibhome-network/msg179056/#msg179056)? If so, the name of the file is fixlog.txt and it will be in the same folder as FRST.
Please navigate to your downloads folder and look for that file. Double click it to launch in Notepad and copy/paste the log.
Sorry Corrine ..
Fix result of Farbar Recovery Scan Tool (x64) Version:06-09-2015 01
Ran by Michael (2015-09-06 23:06:57) Run:1
Running from C:\Users\Michael\Desktop\Lanzdown Lodmein
Loaded Profiles: Michael (Available Profiles: Kyra & Lynn & Michael)
Boot Mode: Normal
==============================================
fixlist content:
*****************
start
CreateRestorePoint:
CloseProcesses:
ShellIconOverlayIdentifiers: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers: [DropboxExt4] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers-x32: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers-x32: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => No File
ShellIconOverlayIdentifiers-x32: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => No File
ShortcutTarget: Dropbox.lnk -> C:\Users\Michael\AppData\Roaming\Dropbox\bin\Dropbox.exe (No File)
Toolbar: HKLM - avast! WebRep - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File
S2 HP Support Assistant Service; "C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe" [X]
S3 hpqwmiex; "C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe" [X]
2015-09-05 18:43 - 2015-09-06 18:16 - 00000000 ____D C:\Users\Michael\AppData\Local\LogMeIn Rescue Applet
2015-09-05 18:42 - 2015-09-05 18:42 - 01654592 _____ (LogMeIn, Inc.) C:\Users\Michael\Downloads\Support-LogMeInRescue(1).exe
2015-09-05 18:41 - 2015-09-05 18:41 - 01654592 _____ (LogMeIn, Inc.) C:\Users\Michael\Downloads\Support-LogMeInRescue.exe
2015-02-22 16:56 - 2015-02-22 16:56 - 0000258 _____ () C:\Users\Michael\AppData\Roaming\ANICONFIG_{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}.ini
2013-05-25 12:25 - 2015-09-06 18:17 - 0003284 _____ () C:\Users\Michael\AppData\Roaming\ANIWZCS{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}
AlternateDataStreams: C:\ProgramData\Microsoft:840MGEKUAsUZwkp8IPfy
AlternateDataStreams: C:\ProgramData\Microsoft:L3kpabFlry7er3yeCSyNg
AlternateDataStreams: C:\ProgramData\Temp:5C321E34
AlternateDataStreams: C:\Users\Michael\Cookies:l8npf3aOSseATNnrzumF
AlternateDataStreams: C:\Users\Michael\Cookies:oq5fBjRRXwOts8TvBOUNNhVRaV
EmptyTemp:
end
*****************
Restore point was successfully created.
Processes closed successfully.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt1" => key removed successfully
HKCR\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => key not found.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt2" => key removed successfully
HKCR\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => key not found.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt3" => key removed successfully
HKCR\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => key not found.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt4" => key removed successfully
HKCR\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => key not found.
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt1" => key removed successfully
HKCR\Wow6432Node\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => key not found.
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt2" => key removed successfully
HKCR\Wow6432Node\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => key not found.
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\DropboxExt3" => key removed successfully
HKCR\Wow6432Node\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => key not found.
C:\Users\Michael\AppData\Roaming\Dropbox\bin\Dropbox.exe => not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{318A227B-5E9F-45bd-8999-7F8F10CA4CF5} => value removed successfully
"HKCR\CLSID\{318A227B-5E9F-45bd-8999-7F8F10CA4CF5}" => key removed successfully
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} => value removed successfully
HKCR\CLSID\{CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} => key not found.
HP Support Assistant Service => service removed successfully
hpqwmiex => service removed successfully
C:\Users\Michael\AppData\Local\LogMeIn Rescue Applet => moved successfully
C:\Users\Michael\Downloads\Support-LogMeInRescue(1).exe => moved successfully
C:\Users\Michael\Downloads\Support-LogMeInRescue.exe => moved successfully
C:\Users\Michael\AppData\Roaming\ANICONFIG_{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E}.ini => moved successfully
C:\Users\Michael\AppData\Roaming\ANIWZCS{FA9CB7AE-7D8D-4A8C-9CE2-03DC47E1A15E} => moved successfully
C:\ProgramData\Microsoft => ":840MGEKUAsUZwkp8IPfy" ADS removed successfully.
C:\ProgramData\Microsoft => ":L3kpabFlry7er3yeCSyNg" ADS removed successfully.
C:\ProgramData\Temp => ":5C321E34" ADS removed successfully.
"C:\Users\Michael\Cookies" => ":l8npf3aOSseATNnrzumF" ADS not found.
"C:\Users\Michael\Cookies" => ":oq5fBjRRXwOts8TvBOUNNhVRaV" ADS not found.
EmptyTemp: => 3 GB temporary data Removed.
The system needed a reboot..
==== End of Fixlog 23:07:53 ====
Excellent, thank you. Now, just as a precaution, I'd like you to do an online scan. Don't be alarmed if it reports files in the AdwCleaner quarantine or files removed by FRST.
Please follow the instructions below to run an on-line scan from ESET.
- Note: It is easiest if you use Internet explorer for this scan. (If you use an alternate browser, it will be necessary to download the ESET Smart Installer)
- Hold down Control and click on this link (http://www.eset.com/us/online-scanner-popup/) to open ESET OnlineScan in a new window so you can refer to these instructions.
- Click the green ESET Online Scanner box.
- For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on esetsmartinstaller_enu.exe (http://download.eset.com/special/eos/esetsmartinstaller_enu.exe) to download the ESET Smart Installer. Save it to your desktop.
- Double click on the Eset Smart Installer icon on your desktop.
- Check "YES, I accept the Terms of Use."
- Click the Start button.
- Accept any security warnings from your browser.
- Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
- Click Advanced settings and select the following:
- Scan potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth technology
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, click List Threats
- Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
- Click the Back button.
- Click the Finish button.
Is there a need for my wife and daughter's computers to be scanned too? They are on the same network as me, although they have not received any notice of activity of malicious activity.
They should be fine. Did you do the ESET scan?
I did the ESET scan. Just checked it and found it at 47%, not much progressed from last night, but appears to be moving.
1 threat found so far.
Quote from: mpotts on September 09, 2015, 01:31:31 AM
they have not received any notice of activity of malicious activity.
The tech support scam popup was limited to your computer, otherwise they'd be getting them as well.
Thank you very much. And following is the result of the ESET scan:
C:\Users\Michael\Downloads\ccsetup504.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application
If you didn't have ESET remove that file, you can easily go to your downloads folder and delete ccsetup504.exe.
Let's take care of removing the tools used:
Please download Delfix from here (http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/9-delfix).
Ensure the following boxes are checked:
- Remove disinfection tools
- Create registry backup
- Purge system restore
(https://www.landzdown.com/proxy.php?request=http%3A%2F%2Fwww.hdrcgb.org.uk%2Fg2g%2Fdelfix.jpg&hash=430c0d18b39654835cac5f1633ed1b23348d76f1)
- Click Run
The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply and let me know if you have any questions.
Corrine .. I am not sure what you mean? I ran the ESET scan and posted the result in last email.
Do you want me to run Delfix too?
Yes. Delfix will remove the tools and their logs that I had you download. In addition, it will flush system restore so any "bad" restore points are gone and create a fresh restore point for you. It makes "cleanup" a one-step process.
OK. Thank you Corrine.
Does this look OK Corrine?
delfix results:
# DelFix v1.011 - Logfile created 11/09/2015 at 22:03:17
# Updated 18/08/2015 by Xplode
# Username : Michael - KYRA-HP
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
~ Removing disinfection tools ...
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\Michael\Desktop\Addition.txt
Deleted : C:\Users\Michael\Desktop\JRT.txt
Deleted : C:\Users\Michael\Downloads\Addition.txt
Deleted : C:\Users\Michael\Downloads\adwcleaner_5.006.exe
Deleted : C:\Users\Michael\Downloads\FRST.txt
Deleted : C:\Users\Michael\Downloads\FRST64(1).exe
Deleted : C:\Users\Michael\Downloads\FRST64(2).exe
Deleted : C:\Users\Michael\Downloads\FRST64.exe
Deleted : C:\Users\Michael\Downloads\JRT.exe
Deleted : C:\Users\Michael\Downloads\SecurityCheck.exe
Deleted : HKLM\SOFTWARE\AdwCleaner
~ Creating registry backup ... OK
~ Cleaning system restore ...
Deleted : RP #322 [Windows Update | 08/29/2015 19:42:46]
Deleted : RP #323 [Windows Update | 09/05/2015 22:42:38]
Deleted : RP #325 [Restore Point Created by FRST | 09/07/2015 03:07:01]
Deleted : RP #326 [JRT Pre-Junkware Removal | 09/07/2015 11:29:58]
Deleted : RP #327 [Windows Update | 09/09/2015 02:17:55]
Deleted : RP #328 [Windows Update | 09/09/2015 07:00:28]
Deleted : RP #329 [Windows Update | 09/10/2015 07:00:50]
New restore point created !
########## - EOF - ##########
Perfect!
I came across this article this morning, Google takes action against ad injectors after 300K complaints from Chrome users (http://www.neowin.net/news/google-takes-action-against-ad-injectors-after-300k-complaints-from-chrome-users). It is an illustration of what you saw -- an advertisement injected in a website that was realistic enough to make you think your computer was infected. Now you know that websites and someone telephoning you saying they are from "Windows Support" or some similar name do not have access to your computer to know it is infected. A scary lesson.
Thank you very much Corrine, for everything!!
You are very welcome! Please give my regards to Lynn.