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Software & More => Computer Problems, Questions and Solutions! => Topic started by: johnson55 on December 07, 2023, 01:46:05 AM

Title: microsoft edge problems
Post by: johnson55 on December 07, 2023, 01:46:05 AM
Problem,Microsoft Edge not responding.
Can't type in search.
Message-Group resource is not in correct state to perform the
requested operation.
I get a small display above the task bar. can't open in max
I've had this happen before and fixed it but don't remember
what I done. I've restored to an earlier date a couple times
No help there.
Title: Re: microsoft edge problems
Post by: Corrine on December 07, 2023, 03:10:16 AM
Hi, johnson55. There are several things that you can try to fix the issue.

First, run System File Checker (SFC):
sfc /scannow
If that doesn't solve the issue with Microsoft Edge, run Deployment Image Servicing and Management (DISM):
DISM /Online /Cleanup-Image /RestoreHealth
Shutdown/restart the computer to see if that solved the problem.  If not, you will need to update the Network Adapter Driver
Title: Re: microsoft edge problems
Post by: johnson55 on December 07, 2023, 05:45:18 PM
scannow worked ok but no help there.
The Dism did not work
Got message in prompt
rhe online/cleanup-image/restorehealth option is for more information/refer to help by rund the dish log file can befounf
at c:windows/logc:windows/system32
Also i was wondering how to do the-network adapter driver
Title: Re: microsoft edge problems
Post by: Corrine on December 07, 2023, 07:06:06 PM
If your computer is Windows 10 and you are up to date, apparently driver updates for Windows 10, including network adapters, are automatically downloaded and installed through Windows Update. To update your network adapter driver for Windows 11, first create a System Restore point and then follow these steps:

Title: Re: microsoft edge problems
Post by: johnson55 on December 07, 2023, 10:09:53 PM
I have W-10 so what do you suggest I do now that M-Edge
still isn't working.
Title: Re: microsoft edge problems
Post by: Corrine on December 07, 2023, 11:24:27 PM
The message you posted about DISM was somehow messed up.  After a shutdown/restart, please try running DISM again.  Alternatively, you could back up your favorites and passwords and reinstall Microsoft Edge.  See the instructions here (https://www.lifewire.com/back-up-favorites-microsoft-edge-5101666#:~:text=1%20Here%E2%80%99s%20how%20to%20back%20up%20Microsoft%20Edge,up%20your%20favorites%2C%20name%20the%20file%2C%20and%20) on how to back up favorites. 

Much like backing up favorites, you can follow the steps below to back up your passwords.  However, if you have an alternate browser, you can also import your favorites and passwords to that browser.

After completing those steps, uninstall Microsoft Edge and download a new version from here:  https://www.microsoft.com/en-us/edge/download?form=MA13FJ


Title: Re: microsoft edge problems
Post by: johnson55 on December 08, 2023, 10:42:38 PM
I don't seem to be able to download stuff it says try again.
I tried to send a dism file from wordpad but not able to.
M- edge won't open.All I can get when I click on the browser
is small displays above task bar.
Title: Re: microsoft edge problems
Post by: Corrine on December 08, 2023, 10:45:42 PM
Do you have an alternate browser?
Title: Re: microsoft edge problems
Post by: johnson55 on December 09, 2023, 12:46:27 AM
yes I have chrome
Title: Re: microsoft edge problems
Post by: Corrine on December 09, 2023, 03:10:07 AM
I located a couple of things that may help solve the issue. 

First, repair Microsoft Edge as instructed below:
1. Open Start and select "Settings > Apps > Apps & features";
2. Look for Microsoft Edge and select it;
3. Select the "Modify" button;
4. At the confirmation screen, select "Repair".

If that doesn't work, try the suggestions here:  Fix: Microsoft Edge Not Opening in Full Screen (https://www.technipages.com/fix-microsoft-edge-not-opening-in-full-screen/)

Let us know the results.
Title: Re: microsoft edge problems
Post by: johnson55 on December 13, 2023, 01:32:13 AM
I had more trouble with my computer. It quit completly.I got it going
and I used recovery to its original w-10. It's working good now.
Thanks for helping me try to fix the none opening microsoft -edge.
Title: Re: microsoft edge problems
Post by: Corrine on December 13, 2023, 03:11:11 AM
I'm glad that worked.  However, that means you have a lot of security updates to install.  Also, keep in mind that Windows 10 version 21H2 reached end of service June 13, 2023.  Windows 10 version 22H2 will be supported until October 14,2025. 

To see if you computer can be upgraded to Windows 11, you can run the PC Health Check app.  Information is available here (https://support.microsoft.com/en-us/windows/how-to-check-if-your-device-meets-windows-11-system-requirements-after-changing-device-hardware-f3bc0aeb-6884-41a1-ab57-88258df6812b).