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Messages - JazzPurr

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Whew! Mission complete!  :)

The file wasn't only moved. It was missing entirely. I downloaded Java (using the Java SE Runtime Environment 8u202 option instead of the 8u201; I hope that was right). Everything went off without a hitch.

Thanks for the help!


I used to have Java on my computer. Or I thought I did. My mom plays the Pogo games and they require Java, and she plays them without problem (usually). I would also get occasional notifications of updates -- or read about critical updates at Corrine's blog -- and download/install them without trouble.

Well, recently I noticed the critical Java update mentioned at Corrine's Security Garden site. So I went to do what I normally do in such cases: I click on the (Windows 7) start button, go to Control Panel, then Programs (as I recall -- it's been a while) and would see Java listed there somewhere. I would open that and have it check for updates and proceed from there.

But this time I couldn't find Java listed. Nor is it listed in the Programs list. Nor is it listed in my RevoUninstaller program.

Also, when I go to Start > All Programs > Java (folder) I see About Java, Check for Updates, Configure Java, Get Help, Visit I click on Check for Updates and get the ol' "the item javacpl.exe shortcut that this refers to has been changed or move and won't work properly" box. ???

I don't recall ever uninstalling Java, since, as I say, my mother uses it (as far as I know) on her Pogo games. But why can't I find it anywhere in the programs list? How to I update it to keep from having a vulnerable version? How do I uninstall it -- if so desired -- in order to reinstall the most recent Windows 7 friendly version?

Any assistance would be most appreciated.  :-)


Although your processor is not as old as mine (2008), it is a pre-2015, the Intel® Core™ i3-4150 Processor having a launch date of 2014.  Having reached "end of life", I don't know if they will end up providing an update.

Ah. So I'm likely to remain vulnerable unless I spring for a new processor.   :(  Well, I'll cross that bridge when I come to it.

Anyway, thanks again so much for helping me get my Windows Update straightened out and getting a lot of the Spectre/Meltdown stuff squared away!   :D

Hi, Corrine

Thanks for the further information.

But my apologies! Apparently when I was drafting my original post I must've accidentally deleted the part about my having Windows 7 Pro, not Windows 10. (I had initially made modifications to Windows Update early last year in order to avoid getting a forced Windows 10 update and to avoid all the notifications. There were a lot of complaints and such going around about Windows 10, so I thought I'd stick with what has been working.) As a result I couldn't find in my installed updates your reference to the Win 10 Spectre/Meltdown fixes. But I checked a bit online and found a page pointing to this site ( with the update for Windows 7 64-bit. I downloaded & installed it. So far, so good.

I also successfully installed the .NET update. (My question about whether or not to install it was based on the fact that the Windows Updater had all available important updates pre-checked except the .NET one and I wasn't sure why. But it downloaded and installed no problem.)   :)

However, my computer was custom-built by an IT guy who has worked on my computers off-and-on for about 10 years. (I only see him every few years if/when I need hardware type help.) Since that's the case, am I to understand that I need to go through and locate the manufacturer's website for each component and manually download & install the relevant patches for these threats? Or maybe just for my Intel processor (Intel Core i3-4150)? (I read through the thread you mentioned and it seems that Intel fixes aren't ready for prime time yet. ??)


Hi, Corrine

Thanks again for the help!

I think we have success.  :D

1) Although my Windows Key + X didn't do anything at all (same problem as tallin above), I did manage to find out how to open the command prompt with Admin rights.

2) In renaming the files you had a "[" next to the first one. I ignored that, assuming it was a typo. Was that right?

3) There was no confirmation that the renaming was successful as there was with the stopping and starting of the other processes. But it seemed to go through.

4) After restarting I was able to get into the Control Panel and Windows update page. Yay! It took about 10 minutes, but the scan for updates was successful.

5) One of the important updates was the "Security Monthly Quality Rollup," which was preselected, probably because, as I mentioned, I had set this up months ago. (I went ahead and let it install this time.) But I don't think I need that anymore, do I? If I now can get Windows Updates set up to check automatically (daily), is there a way to prevent Windows from bothering to get the monthly one? Or should I keep installing it when it shows up? Or just ignore it?

Btw, the only other updates in the list, besides the monthly one, were for Office 2007

6) Another rollup in the Update check results was the "Security & Quality Rollup for .NET 3.5.1, 4.5.2, 4.6, 4.6.1, 4.7, 4.7.1" This one, however, was NOT preselected for some reason, so I didn't install it. Is it okay to install that one or should I wait. (Not sure why it wasn't preselected.)

7) And, of course, my main question is, now you have my Windows Updater working again, is there anything I need to do address that Spectre threat? None of the updates that I got this time around specifically mentioned it.


Hi, Corrine

Thank you for the quick response! 

Unfortunately, it didn't work.   :(

A window popped up which said:

An error occurred while troubleshooting:
A problem is preventing the troubleshooter from starting.


Package ID: WindowsUpdateDiagnostic
Error Code: 0x80070002
Source: Engine
Context: Restricted

Computer Problems, Questions and Solutions! / Windows Update Won't Open
« on: January 13, 2018, 02:08:11 PM »

Months ago I was having problems with Windows Update not working. I couldn't manually check for or receive updates. (I set it to manual because I was trying to avoid the auto-Windows 10 update.) I asked about that at a computer help site (not sure when or which one) and it was suggested that I set Windows Update to automatically get a monthly update package and that worked. It was probably after the Windows 10 update deadline had passed.

Anyway, for all I know the automatic monthly update setting may still be working. But with the Spectre/Meltdown issue I thought I'd try once again to update manually to get the out-of-band update. That's when I found out I can't even get into the Windows Update settings at this point.

I have run AV and anti-malware/spyware scans and they showed nothing. I did not do a system restore, mainly because the only restore points showing are as recent as November. I'd really hate to go through a more drastic system resetting procedure if I can avoid it.

Does anyone have any suggestions about how to try to regain access to the Windows Update settings?

Thanks.   :)


Thanks again, Plodr!

Windows update seemed to be working okay, but I checked and found the relevant update missing from my list, so I downloaded it as you suggested (without needing to download the other one first). Checking for updates is working as it should, as far as I can tell.  :)

And Merry Christmas to you!

Great! Thanks for the tip!   :D

Thank you for those links, Corrine.   :)

I recognize an update from the second link.  Before I posted my question here, I believe I tried downloading/installing the "KB3161647 Windows Update Client for Windows 7 and Windows Server 2008 R2: June 2016" update based on something I read in an article or message board somewhere. But it obviously didn't work.

Anyway, thanks to plodr, I'm back up and running. And as it happens I woke up this morning and was greeted by the windows updater telling me that I had 10 updates to install! So apparently a shut down overnight and cold restart this morning helped nudge things back to normal. Hopefully, I won't have to do the monthly package download as I thought, though I'll keep the links handy in case I do in the future.

Thanks again for your assistance and information!   :)

Hi, Plodr

Thanks again for the assist! That solved my installation issues. I successfully downloaded and installed both packages you linked to above, rebooting after each one. It went smoothly.   ;D

Then I reset my automatic updates to what I had it at before (check, but let me decide which to download).

Then I manually asked it to check for updates just to see if that issue was resolved at all. Nope. The update check is still just hanging for some reason.

If this hang-up doesn't resolve itself -- or can't be resolved by anything I try -- will I be left with the sole option of doing it the way you provided (downloading the full security package from the Update Catalog)?

If so, how would I find the right package to download each month so I don't make a mistake? My guess would be to search the catalog for the month in question (say, January 2017) and look in the search results for a large-ish download entitled "Security Monthly Quality Rollup for Windows 7 for x64-based Systems." Is that right?    :)

Thanks for the help, plodr. But I have a problem.

I clicked to download the first package as you said. It gave me the option of saving or "opening" with the Windows Update Standalone Installer. I tried it both ways.

When I selected to have it automatically open, after the download completed, the installer popped up and started its "searching for updates on this computer" window. And it got hung up there. Nothing actually installed.

Then I tried re-downloading and 'saving.' But when I manually opened it, the same thing happened: installer opened and got stuck "checking." 


I'm not sure how to get the downloaded package to be applied without the installer starting and not going anywhere.

Thanks for any assistance.


I have W7 Pro and have my windows updater set to notify but not install. I just realized that I hadn't gotten info in a while (turns out since early November), so I manually set it to check for updates. It was still looking after 2 hours!

I did some online searching and found that others have been having these updater problems. It seems stuck. And everyone has a different solution, some of them very involved (beyond my knowledge and/or resources).

I did manage to download and run the updater diagnostic tool from MS. I had it check both the updater and "BITS." It found issues in both and after presumably fixing them (I got a green check-mark), I rebooted and tried the updater, but it's still s-l-o-w.

Does anyone have any suggestions? (I did do a search at this site and didn't find what I was looking for. I'll keep trying.)  :-)



Wow! Thanks to all of you for your suggestions!   ;D

Digerati is correct that my concern was word spacing only -- for readability as I type and edit, not for print (to answer winchester's question). I have tried Digerati's suggestion regarding font sizing, but for what I'm after I think it's still more about spacing at more comfortable sizes. (The font size tends to display too big before the spacing becomes comfortable. Again, to clarify, I'm referring to just some fonts that I might prefer on occasion (like Calibri). Other typefaces I realize already come with a more generous spacing, e.g. Kartika, Latha, Malgun Gothic, etc.)

Also, while Digerati's comment about word spacing being a part of the font package is true enough (as far as I can see -- I'm really quite ignorant about such technical things), it's nevertheless also the case that one can do what Pete suggested and do a find/replace function and put in two spaces where there was only one. While that's not really changing the font fundamentally (but only changes the formatting/display of it) -- and while it only works after the fact, not "as you type" -- it still shows that some work-around is possible to get the desired effect: more space between words that are otherwise 'hard-wired' to be more tightly related.

And thanks, Pete, for the 'justify' option. I hadn't thought of that. I don't know how much it will change things, but I'll play with it a bit.

Anyway, as I noted initially, this isn't something I'm obsessed about. Just trying to see if there was, in fact, a way to solve this kind of obstacle (increasing word spacing in a particular typeface).

Thanks again for your input. I'll play around a bit with your various suggestions and see if something works well for me.  :)


I actually asked this question on another forum but got no answers. I thought I'd ask it here in case anyone has any suggestions.

Sometimes I compose an informal document and want to use a font I like (it doesn't matter which one) but let's say that that font doesn't have a lot of space between the words. I'm wondering if there's a way to increase the word spacing so that it displays that way as I type, for better readability (for me).

I think my options are:

1) find a (text or html) editor that allows for this specific feature (or possibly find some hidden combination of settings in Word 2007 that I haven't found yet that will accomplish it)


2) as a fall-back option, use Word 2007 (or a text editor like WriteMonkey with an auto-correct feature) and add an auto-correct entry to insert two spaces where I type one.

FWIW, I found nothing regarding option 1.

I tried option 2 in Word 2007 and WriteMonkey (which has an auto-correct feature called 'replacements') but couldn't get the entry to 'take.' (I tried putting a space in the "find" box and hit the space bar twice for the "replace" box, thinking that then every time I would type normally putting one space between words it would auto-correct to two spaces. But as I say, it didn't recognize this, even though it does allow for custom auto-correct entries that use spaces.  ???)

This is really not a huge deal -- just a minor annoyance with some fonts that I otherwise like. It's just kind of a challenging project for me at this point. But I'd like to know if there's a way of resolving it.    :)

And just to be clear, I'm not looking for the text to be 'expanded' (I know how to change those settings in Word). I'm just looking to increase word spacing, not character spacing.

Thanks for any suggestions!

P.S. I have Windows 7 and Office 2007 installed

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