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Topics - WalnutCreek

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Computer Problems, Questions and Solutions! / Broken Laptop Screen
« on: November 01, 2012, 06:28:53 PM »
My granddaughter broke the screen on her brand new laptop.  Do any of you know of a good source to get it repaired that won't be cost prohibitive.

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Because my netbook does not have a cd drive, I downloaded from my old Outlook 2007 disk a copy of Outlook 2007 to a flash drive and loaded on the netbook.  However, it will not let me activate Outlook, even though I have the activation number from the back of the case.  I need it mainly for the Word program.  The way it is now, I cannot do any editing/changing to any of the Word documents I have loaded onto the netbook.

I have newer versions of Outlook on my other computers.  I have looked on the Microsft website/forums and cannot find a solution that works.  Does anyone have any suggestions as to how I can go about activating Outlook 2007.  This is a legitimately purchased disk, by the way.

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Analysis and Malware Removal / Microsoft Windows Vista Security 2012
« on: January 11, 2012, 08:37:56 PM »
This past weekend a terrible thing happened to my old computer (thanks be to God that is was not my new computer). When I opened up the computer, in the lower right hand corner was a program running a "scan" of my computer - I knew I had not loaded such a program, but I could not stop it. I tried to open Malwarebytes, but got a message from that it was a Trojan. Tried to open a Word document, got the same message. Then tried to open IE and got the same message. By that time I knew I had a problem. So shut down the computer, unplugged it, and the CPU is now just sitting.

Does anyone know how I can rid the computer of this malware? Since I have a new computer, I normally would not be concerned; however, I have not transferred all of my data files (documents, pictures, etc.) to my new computer.

Any ideas will be appreciated.

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