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Topics - Ozzie

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I have no idea what happened.  All of a sudden, I can no longer launch Malwarebytes Premium.

I had purchased Malwarebytes Premium and now for some reason, I can no longer load it, nor can I sign in to the Website because I can't find my login information. Also, when I asked the website for my password, got a message that there was no record of my e-mail address. I desperately need Malwarebytes Premium. Can you advise me how to get it back, please. I have tried everything I know. I do not want another ransomeware attack and lose everything again. Thanks so much for any help you can give me. Don't understand why I cannot even find my login information on my secured password program. Very strange.

Please help

Corinne, I am hoping you can help me.  Recently, we had an electrical storm that caused at least four outages/restorations of electricity within less than an hour.  It messed up my computer big time.  Had to take it in for repair.  The repairman said it would be better to do a clean install of the Windows Insider Preview Pro that I had on my computer, but I would probably have to reinstall some items.  I had purchased the subject app and would like to reinstall it.  But I can't figure out how to do so without paying again, and I truly can't do that after all the expenses of the repair work.  Will you advise me, please.  Thanks.

Analysis and Malware Removal / File Type Question
« on: January 24, 2017, 03:12:47 PM »
Yesterday, this problem started on my Windows 10 system.  I would go to open a Word document (which for some odd reason did not show the normal Word logo) and would get a box popup asking what program to use to open the file.  When I looked close at the name of the
"document" it ended with "OSIRIS.File."  What kind of file is this.  Several of the Word documents I use on a daily basis have been changed to this.  I don't understand what is going on.  I did do a search on this forum and nothing came up.  Help, please.

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