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Messages - socaltek

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Phishing, Spam and Hoaxes / Re: Date of Birth
« on: September 24, 2017, 03:30:30 AM »
First the bad news: I'm still blocked from logging-in to my Hotmail account, unless I provide my day, month and year of birth. I have however found a back-door access to my account by signing-in to MSN and clicking on the mail icon.

I created my account over 20 years ago when the big internet related corporation weren't mining personal data from its users. Things have since changed and personal information has become very valuable and that is why, in my opinion, MSN is asking for my birthdate.

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Phishing, Spam and Hoaxes / Re: Date of Birth
« on: September 14, 2017, 02:40:52 AM »
I normally get to my e-mail by first going to MSN.com and clicking on the "Outlook.com" link at the top left hand of the page. Strangely enough I tried to do just that right now to check the URL and was able to open my e-mail. Let's see if I get stopped tomorrow.

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Phishing, Spam and Hoaxes / Date of Birth
« on: September 13, 2017, 09:54:44 PM »
For the past couple of days, every time I attempt to login to my Microsoft Hotmail e-mail account, I'm stopped and asked for my date of birth. After reading about all the recent corporate hacking, I am worried about giving them any personal information. Has anyone else had a similar request from Microsoft?

4
I removed all the webpages I had previously added to the trusted site and I'm happy to report Hotmail is working like a charm! No more do I have to wait for an hour or two to get into my inbox and send a reply to my e-mails.

Why would adding well known and trusted webpages to the "trusted site" cause a danger? I am a bit confused on that issue.

5
Some good news at last! For the past three days I have been able access my mailbox without any delays and tortures. I'm cautiously optimistic the problem has gone away. What caused the change? Below are the steps I took that may have defeated the problem.

•   I added MSN, hotmail and outlook to my trusted websites. 
•   For the past couple of years, I have been permanently logged in to Skype. I logged off of Skype and made sure it was deleted from the startup programs.

My hunch is the second action I took did the trick. I would never had thought of a Skype/Outlook connection had it not been for Corrine, who correctly pointed me in that direction. At present when I attempt to login to my Hotmail or Outlook inbox, I face a series of "security warnings: The current webpage is trying to open a site in your trusted sites list." I accept opening most of them except for the ones that request opening Skype (shown below), which I refuse.
Current site: https//a.lw.skype.com
Trusted site: login.live.com

6
I've been trying to open Hotmail to change my settings but things have gotten worse,  I've been able to fully access my account only twice in the past four days. I do use Skype but it is not enabled through MSN. As for Hotmail add-ons, I deleted all entries in my MSN Calendar including all notification features I had enabled.

By going to Manage Integration I found out, unbeknownst to me, some of the Add-ins were turned on. I turned them all off. I still haven't noticed an improvement in getting to my e-mail.

This morning as I attempted to open my e-mail, I got a message saying that OneDrive needed upgrading. In desperation I agreed, thinking that may be the source of my problems. After waiting some twenty minutes with no action in the download from OneClient.stx.ms to OnedriveSetup.exe, I refreshed the page. That started the process but when it got stuck at 1%, I aborted the process. To the best of my knowledge, I've never used OneDrive.

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Again thank you Corrine. I knew there had to be a better way. That simplifies the process a lot!

8
I'm trying to export my Hotmail contacts to Yahoo. Is there an elegant way of achieving this other than the brute force method (copying contacts individually) I've am using right now? 

9
Thank you Corrine for your helpful comments. Below is the action I took based on your suggestions.

Cleared all the cookies from my computer.
Typed in Outlook.com, without using a bookmark.
Disabled McAfee firewall and antivirus protection
Used Edge and Mozilla browsers instead of the IE.
Didn't use the Mail App because for reasons of privacy, I'm uncomfortable being logged in all the time.

After those fixes this afternoon, I noticed some improvements in accessing my e-mails but that success was short-lived. Tonight the 'demons' are back and it is taking inordinately long to get to my inbox. 

Here's what I've decided to do. The Outlook e-mail account is relatively new so I can get rid of it with ease. The Hotmail account, however, has too much history and my plan is to phase it out gradually. If in the meantime I can find a cure for my Outlook headache, I can always go back to it.

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I've been having problems logging into my Hotmail and Outlook e-mail accounts. To make a long story short, here's a summary of my observations along with some comments. I have a 3 year old Dell PC running on Windows 10 with Internet Explorer 11 and McAfee security software offered by Cox Communications.   

Some 2 months ago I starting noticing a slowness in opening my MSN e-mail accounts (1 hotmail and 1 Outlook). It seems to me the system is slowest on weekday evenings and most of weekends. It would sometimes take over 15-minutes to get to my in-box. I would then have to wait another 15-30 minutes or longer for the icons on the top left to appear before I can read or reply to my e-mails. On bad days I'm unable to open my e-mail at all. After opening one of my e-mail accounts, opening the second one takes a lot longer.

At first I attributed the slow response to Microsoft upgrading their website but since the problem has persisted, I've discounted that possibility. Could the culprit be my security software? If so, how come everything else, including my Yahoo e-mail, appears to running smoothly. Another possibility might be a site-specific virus that targets the Outlook website. I've thought about abandoning Hotmail and migrating to different e-mail but after using Hotmail for over two decades that'll be painful. Has anyone else been in this horrible situation? I welcome anyone with an insight into the root cause of this problem to please voice their opinion.


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