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Messages - Digerati

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1
Learned something new too! I knew there was a "Disable hardware graphics acceleration" option in PPT. I even knew if you changed that setting in PPT, it automatically changed that same setting in Excel and Word too (at least that's how it works in Office 2016).

But what I didn't know was there is a separate disable hardware graphics acceleration setting specifically for "Slide Show"!

My guess (and to address DR M's question) as to why this is a separate setting is PPT presentations are often fed through a variety of video hardware via docking stations, large screen displays or directly to "projectors". Disabling this might help with possible compatibility issues.

Still not sure why this particular computer, and only that computer was affected. It might be interesting to know how it is used.

Anyway, always good to give "those little grey cells" something new to do. :)

2
Certainly worth trying but I would think if a video driver issue, it would affect other applications besides just PowerPoint.


3
I understand what is happening. Sorry, so a screen shot will not do me any good towards helping you. As I noted before, I don't use Office 365 so the only thing I could offer is the repair option I mentioned earlier - and we don't know if it was tried. And if others had any suggestions, I am sure they would have chimed in by now. Sorry.

4
Quote
Maybe in your state but not in all school districts in our state.
Well, of course it depends on the school district and tax base in that district/county. Most school districts are cash strapped.

My point is, that is still a school asset. Unless this friend is authorized to dink with this computer, I would advise caution before potentially being held responsible for damaging it further.

Also, I was not suggesting there will be a dedicated, and properly trained IT support person in each school. There may not even be an IT support person who is an actual employee of the school district. But there likely is a someone private contractor (local PC shop) who does provide support. 

You cannot compare what was years ago - even a couple years ago - to today. And for sure, a sign on the gym could hardly be considered a priority, or an essential asset for educational purposes. If like the sign we put up outside my old high school (we were the first graduating class), it was initially purchased in the first place with money raised through fund raisers, bake sales, and donations - not with tax payer money or with any obligation for tax payers to maintain it.

5
Another good reason to have an IT person physically (and officially) go look at that machine.

6
Quote
and of course I don't mean antivirus products.
Well, I do for those too - but they are nearly impossible to avoid. Fortunately - I have "lifetime" licenses for the one I use.
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... So, you can understand what is happening...
I have done such support in the past - but of course, it depends on the size of the school district and the budgets of the IT departments. And yes, I am aware of the agreements between Microsoft and schools. But this is not just Microsoft being nice. This is like drug dealers giving out free samples - they want you to get hooked on their product so you will buy it in the future. MS used to provide some limited tech support there too.

Check out https://support.office.com/en-us/education and note at the bottom there is a Get support option.

7
Microsoft threw in the towel on IE when it released Edge. I agree with that MS exec. "In the modern, standards-based sense", IE should not be considered a browser any more than Word Viewer should be considered a word processor.

When my employer threatened to fire me unless I gave up Netscape and moved to the company standard IE6, I grew to really like IE. I refused to believe all the BS from the FF fans and MS/IE bashers, including most of my colleagues that IE was unsafe. So I never switched to FF. And since none - not one - of the several 100 systems I was responsible for got compromised, I found myself vindicated.

It was also helpful (and illuminating) when I asked my colleagues, "Did you stop getting infected just by switching to FF?" Of course, their responses were always, they didn't get infected before. Why? Because they kept their OSes current, used a decent anti-malware solution, didn't partake in illegal file sharing, and were not click happy - the same steps needed regardless their browser of choice.

Anyway, fast forward to W10 - and MS once again demonstrates an unfathomable level of incompetence by their C-level management and marketing departments by "forcing" the half-baked Edge on us - the replacement browser that clearly, was not only half-baked, it was missing quite a few ingredients to begin with. :( 

But that was not all. It was almost immediate that crashes, browsing and site rendering problems started cropping up with IE. And as the months passed, the frequency and severity of those problems increased. I saw this happening on all my systems, and I had several friends and clients say the same thing.

I am 99% convinced, MS slowly poisoned IE to force users to abandon it. It was not that maintenance on IE waned. I really suspect bugs were purposely introduced into IE to make it less desirable. And it worked. Of course, I am not a programmer so I have no proof of that - it may all be in my head. But IE's performance and reliability did decline - no doubts there. So I switched to PM after ~6 months. I am not totally happy with PM, but it'll do. I am happy Edge is finally coming of age, but it still has a ways to go before I consider moving to it.

I really wish the C-level management and marketing weenies would keep their grubby little mitts to themselves and let the developers do the developing. I truly believe they are some of the best in the world and, if left to do their jobs unhindered, could and would put out products that were as near perfect and bug free (and truly ready for public release) as humanly possible. At the very least, if the developers were not held to a date on the calendar, I am certain the paranoia about Windows Updates breaking W10 would pretty much be non-existant.

8
I've been an avid user of MS Office long MS bundled those products into one packages and called it MS Office. That said, one of my goals in life - what's left of it anyway - is to avoid paying a recurring annual fee for it. So I don't and hopefully never will use Office 365.

With Office 2016 products, you can easily do a "Repair" through Control Panel > Programs and Features, then highlight the entry for Office, and click on "Change". From there, you get prompted to run a "Repair". With Office 2016, I have the option to run a local repair, or on-line. Either way, the process with check all the Office products and if any problems detected, attempt to repair them - without destroying any user files.

Hopefully with Office 365, there is a similar option.

That said, school districts typically have IT support people on staff. Since that computer is a school asset, IMO, they are the ones who should be fixing this, ESPECIALLY now since your friend can demonstrate "at will" there is a problem with Office 365 on that computer.

9
Security Software Programs / Re: MBAM 3.7.1 notes
« on: February 07, 2019, 07:26:22 PM »
Great! Do note this is not something normally done unless you want to run both the real-time components of Malwarebytes and Windows Defender at the same time. Most, including me would not normally recommend running two real-time anti-malware solutions at once. But because Malwarebytes and WD do indeed play well together without hogging resources, this is the one exception I agree with. FTR, I run both at once on most of my systems but it is NOT because I think Windows Defender is not capable. In fact, it is very capable these days - at least the W10 version is. On all my other systems, I run only WD in real-time, and Malwarebytes free (which does not have a real-time component) on demand. In the years since W7 and MSE came out, Malwarebytes has never found anything but a few "wanted" PUPs.

That said, years ago, running two real-time anti-malware programs at once was discouraged because conflicts might occur between the two programs. I used to say it was like two dogs guarding the same bone, each wondering - and not trusting - what the other was up too. I think "conflicts" are a thing of the past. The more likely problems these days is resource hogging and bogging down systems.

10
Security Software Programs / Re: MBAM 3.7.1 notes
« on: February 07, 2019, 04:31:43 PM »
I have many too. But I still keep all the keys in the password manager on this, my main computer. I just annotate which computer each is currently installed on.

11
Security Software Programs / Re: MBAM 3.7.1 notes
« on: February 07, 2019, 03:09:48 PM »
Quote
I keep all my keys in a separate location... just in case. 
Same here. I keep mine in my password safe (and I keep multiple backups of that). That way, if a fire or tornado take out my house and I have to start from scratch with a totally new computer, I can easily recover my installed programs too.

I just upgraded Malwarebytes - no problems encountered. And for the record, Windows Defender Security Center didn't warn me of any issues. So just to be sure, I checked to make sure in Malwarebytes that it was still set to "Never register Malwarebytes in the Windows Action Center", and it was. :)

12
Computer Problems, Questions and Solutions! / Re: Need monitor help
« on: January 30, 2019, 08:07:12 PM »
It sounds like your computer is going to sleep, but not the monitor.

In your Windows 10 search box, start typing: power options and select that when it appears. On the left, you should see "Choose when to turn off the display". Make sure that is not set to never.

13
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I'm not getting the notices 
That seems odd. When I call up the Snipping Tool, the pop-up window I get is the exact same one as seen in DR M's screen shot. However, if I hit the little up arrow ( ^ ), the lower half of the window closes a bit and you see, "Snipping Tool is moving...".

You don't see either of those?

14
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I've been using the old Snipping Tool all day without problems loading
Don't think there are any issues loading. It loads, but we get a notice saying it is moving. It still works just fine - for now.

15
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Having used the Snipping Tool for so long, I'm still trying to get used to the new Snip & Sketch.
Same here. I really liked the Snipping Tool and don't really see a need to replace it.

I wish I knew what MS means by it is "moving"?

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