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Messages - mary3444

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46
Security Software Programs / Re: Windows Update
« on: July 30, 2016, 10:02:42 PM »
plodr, thank you.

I did what you said & hope this works. I am so glad you let me know how to do this.

I have a question as I don't know the answer: I now turned off driver updates, I don't need them to keep this computer working right. Like I said I know nothing about the computer.

Once again, thank you
Mary



47
Security Software Programs / Re: Windows Update
« on: July 30, 2016, 08:16:26 PM »
Hi, I want to thank you for your help. techie-thank you for showing me how to hide the update but this has not worked. I did what you said yesterday & today when I went to shut down the computer it said I had 1 important update to down load.

Again it fails, it says it is a important update not a optional update if this matters.

I don't know what I am doing wrong but it is a pain every time you want to shut down it shows up.

Help

Thanks
Mary

48
Security Software Programs / Windows Update
« on: July 29, 2016, 01:13:53 PM »
Windows said i had a update Intel Corporation driver update for Intel (R) HD Graphice 4400.

When I try to update it says failed with a Error Code 80070103. I have tried a number of times.

Don't know if I need this update or what is going on.

I am the one who knows nothing about the computer so I need help

Thanks
Mary

49
Computer Problems, Questions and Solutions! / Re: Problem with mouse
« on: June 28, 2016, 09:38:06 PM »
Corrine,
   Thanks for the picture it helped a lot. I did what you said & so far this seems to work. I will not shut it down with the power button any more. You have been very very patient with me. It is hard when you don't know a thing about the names of things that are on the computer. Once again thank you so much.

Digerati,
   When you don't understand the computer or anything that belongs on it that makes it very hard to ask for help. I am sorry I said  you lost me on your first sentence, what I should have said was your post was beyond anything I could comprehend. There are some people like myself who just don't get anything about the computer or how it works or does not work.

50
Computer Problems, Questions and Solutions! / Re: Problem with mouse
« on: June 27, 2016, 07:43:24 PM »
First I want to thank everyone for the help but I have no idea what any of you are asking me. All I know is how to turn the computer on & off.

plodr,  I have no clue what is USB 3 and 3 ports. So I can't answer you.

Digerati, Sorry but you lost me on your first sentence. I can't answer any of your questions.

Corrine, I do not understand what you are asking me to do. I did write down the instructions for shutting it down without a mouse. Is the power button the one on the tower that turns it on, if it is the first time I tried to shut it down but that did not work.

My Dell is a Windows 7 Inspiron 3647 & the mouse is a Logitech M570

I am sorry for not understanding your answers but your answers have lost me.

Mary 

51
Computer Problems, Questions and Solutions! / Problem with mouse
« on: June 26, 2016, 09:48:14 PM »
I have a Dell windows 7 desk top that is a few years old. I use a logitech wireless mouse. This is the 2nd day in a row that when I turn on the computer the cursor will not move at all. This mouse is new about 2 months old. I tried a new battery that is not the problem. I had another mouse that I tried & the same thing happened.

I am not good on the computer so the first thing I did was to shut it off & I had to do that by unplugging it which I know is not good. When I plugged it back up still nothing. Checked all the wires & all were good.

I then unplugged it again & when it did come on the cursor worked. I did this yesterday too.

Any idea what is the problem. Please remember I am not good on this computer so if you can help please be patient with me.

Thanks in advance for your help

Mary

52
I was not looking for bookmarks from 1 month ago, this just happened on Fri. I am going to leave it be because I don't know what I am doing. Thank you for the help
Mary

53
plodr,
When I hit bookmarks I go to a list of dates of backup bookmarks but none of the dates showing are before my problem started. I have tried setting up new bookmarks & don't want to loose those if I mess up. Like I said I don't know a thing about computers.
I thank you for your help
Mary

54
To answer Digerati- yes I have scanned for malware. I use Malwarebytes & it was clean.  Windows 7 is fully updated.

When I am looking at my e-mails I will go to hit one to delete & it will delete 2 or 3 at one time.

I don't use the computer for anything else but the internet.

To answer plodr, yes I guess that is what it is Bookmarks. I am not good on the computer at all. I tried to restore from the site you gave me but I am too confused trying to do that.

Thanks for the help

55
I need help with this computer. It is Windows 7 with Firefox. The other day I lost all my folders with the favorites sites. This computer is just not running right, I hope I am saying this right it just drops pages, goes to something I was not even on. The computer is a Dell & maybe 2 years old. I am not good on this computer but now it is making me nuts. Any help you can give me would be appreciated.
Thanks
Mary

56
Computer Problems, Questions and Solutions! / Re: System restore
« on: July 31, 2015, 09:09:28 PM »
Corrine,

I am glad I sent you the right log this time.

I did what you said & am sending it to you.

Thank you, this is my second knee replacement so I know what to expect.

I again want to thank you for being so patient with me. You are my "Computer Angel"

Mary

# DelFix v1.010 - Logfile created 31/07/2015 at 17:04:15
# Updated 26/04/2015 by Xplode
# Username : mary - MARY-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\mary\Desktop\Addition.txt
Deleted : C:\Users\mary\Desktop\FRST.txt
Deleted : C:\Users\mary\Desktop\FRST64.exe
Deleted : C:\Users\mary\Downloads\AdwCleaner.exe
Deleted : C:\Users\mary\Downloads\dds.scr
Deleted : C:\Users\mary\Downloads\JRT(1).exe
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #15 [Removed Adobe Reader XI (11.0.06). | 05/05/2014 22:23:43]
Deleted : RP #16 [Windows Update | 05/06/2014 19:29:52]
Deleted : RP #17 [Removed eBay | 05/06/2014 23:16:17]
Deleted : RP #18 [Removed DriverUpdate | 05/08/2014 15:17:54]
Deleted : RP #19 [Removed eBay | 05/08/2014 20:58:30]
Deleted : RP #23 [Revo Uninstaller Pro's restore point - Mozilla Thunderbird 24.3.0 (x86 en-US) | 05/09/2014 12:53:28]
Deleted : RP #24 [Scheduled Checkpoint | 07/30/2015 22:18:58]
Deleted : RP #25 [SR | 07/30/2015 23:00:29]
Deleted : RP #26 [Windows Update | 07/31/2015 16:30:02]

New restore point created !

########## - EOF - ##########

57
Computer Problems, Questions and Solutions! / Re: System restore
« on: July 30, 2015, 09:45:31 PM »
Corrine,

I will make a system restore. I don't know what happened to the bookmark folder but I am not going to worry about it.

I am trying once again to send you the FRST.txt log, just hope I did it right this time.

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:20-07-2015
Ran by mary (administrator) on MARY-PC on 23-07-2015 16:35:27
Running from C:\Users\mary\Desktop
Loaded Profiles: mary (Available Profiles: mary)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Windows (R) Win 7 DDK provider) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AdminService.exe
( ) C:\Windows\System32\dlbtcoms.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
(Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Qualcomm®Atheros®) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Lexmark International, Inc.) C:\Program Files (x86)\Dell Photo AIO Printer 922\DLBTmon.exe
(Atheros) C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\avastui.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Avast Software) C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\ng\ngservice.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpService.exe
(Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpTray.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Microsoft Corporation) C:\Windows\System32\wisptis.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe
(Microsoft Corporation) C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell Backup and Recovery\Components\DBRUpdate\DBRUpd.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell Backup and Recovery\Toaster.exe
(Microsoft Corporation) C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBRSync.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7194840 2013-07-26] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-07-29] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_PushButton] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-07-29] (Realtek Semiconductor)
HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [286056 2013-07-30] (Intel Corporation)
HKLM\...\Run: [DLBTCATS] => rundll32 C:\Windows\system32\spool\DRIVERS\x64\3\DLBTtime.dll,RunDLLEntry
HKLM\...\Run: [dlbtmon.exe] => C:\Program Files (x86)\Dell Photo AIO Printer 922\dlbtmon.exe [431600 2007-02-28] (Lexmark International, Inc.)
HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [292848 2013-04-26] (Intel Corporation)
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [5515496 2015-05-11] (Avast Software s.r.o.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer\Run: [BtvStack] => C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe [132736 2013-07-02] (Qualcomm®Atheros®)
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig]  <===== ATTENTION
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2015-05-06] (Avast Software s.r.o.)
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIconBackuped.dll [2014-12-30] (Softthinks SAS)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIconNotBackuped.dll [2014-12-30] (Softthinks SAS)
ShellIconOverlayIdentifiers: [DBRShellOverlayBackupFile] -> {831CEBDD-6BAF-4432-BE76-9E0989C14AEF} => C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIconBackuped.dll [2014-12-30] (Softthinks SAS)
ShellIconOverlayIdentifiers: [DBRShellOverlayModifiedBackupFile] -> {275E4FD7-21EF-45CF-A836-832E5D2CC1B3} => C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIconNotBackuped.dll [2014-12-30] (Softthinks SAS)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-2746834754-3399815002-3352236638-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-2746834754-3399815002-3352236638-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-2746834754-3399815002-3352236638-1000 -> DefaultScope {DE448B0F-0203-4766-95DB-86994D5ABBF5} URL =
SearchScopes: HKU\S-1-5-21-2746834754-3399815002-3352236638-1000 -> {8EAC7AD5-B6BC-47FB-AF97-FAAD93037E5B} URL =
SearchScopes: HKU\S-1-5-21-2746834754-3399815002-3352236638-1000 -> {DE448B0F-0203-4766-95DB-86994D5ABBF5} URL =
BHO: CIESpeechBHO Class -> {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} -> C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll [2013-07-02] (Qualcomm®Atheros®)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2015-04-10] (Avast Software s.r.o.)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2015-04-10] (Avast Software s.r.o.)
Tcpip\Parameters: [DhcpNameServer] 63.135.176.1 63.135.176.2
Tcpip\..\Interfaces\{43A1639E-D4B3-4C9E-AE1B-5A07AC3A2520}: [DhcpNameServer] 63.135.176.1 63.135.176.2

FireFox:
========
FF ProfilePath: C:\Users\mary\AppData\Roaming\Mozilla\Firefox\Profiles\i7v8c085.default
FF DefaultSearchEngine.US: Google
FF Homepage: https://news.google.com/
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_18_0_0_209.dll [2015-07-14] ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-16] ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_209.dll [2015-07-14] ()
FF Plugin-x32: @canon.com/MycameraPlugin -> C:\Program Files (x86)\Canon\ZoomBrowser EX\Program\NPCIG.dll [2008-10-15] (CANON INC.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-12-09] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-12-09] (Intel Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-15] ( Microsoft Corporation)
FF Plugin HKU\S-1-5-21-2746834754-3399815002-3352236638-1000: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\mary\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2014-10-08] (Unity Technologies ApS)
FF Extension: Adblock Plus - C:\Users\mary\AppData\Roaming\Mozilla\Firefox\Profiles\i7v8c085.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2014-05-02]
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-05-03]
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK

Chrome:
=======
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR Profile: C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-04-10]
CHR Extension: (Docs) - C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-04-10]
CHR Extension: (Google Drive) - C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-04-10]
CHR Extension: (YouTube) - C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-04-10]
CHR Extension: (Google Search) - C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-04-10]
CHR Extension: (Avast Online Security) - C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2015-04-10]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-04-10]
CHR Extension: (Google Wallet) - C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-04-10]
CHR Extension: (Gmail) - C:\Users\mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-04-10]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2015-03-21]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 AtherosSvc; C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe [312448 2013-07-02] (Windows (R) Win 7 DDK provider) [File not signed]
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [343336 2015-05-06] (Avast Software s.r.o.)
R3 AvastVBoxSvc; C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe [4034896 2015-05-06] (Avast Software)
R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2573520 2015-05-22] (Dell Inc.)
R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201936 2015-05-22] (Dell Inc.)
R2 DellUpdate; C:\Program Files (x86)\Dell Update\DellUpService.exe [237272 2015-06-09] (Dell Inc.)
R2 dlbt_device; C:\Windows\system32\dlbtcoms.exe [567280 2007-02-28] ( )
R2 dlbt_device; C:\Windows\SysWOW64\dlbtcoms.exe [538096 2007-02-28] ( )
R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [14696 2013-07-30] (Intel Corporation)
R2 Intel(R) Capability Licensing Service Interface; c:\Program Files\Intel\iCLS Client\HeciServer.exe [747520 2013-08-27] (Intel(R) Corporation) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [828376 2013-08-27] (Intel(R) Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [169432 2013-12-09] (Intel Corporation)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2015-06-18] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1133880 2015-06-18] (Malwarebytes Corporation)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [246488 2013-06-18] (Realtek Semiconductor)
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe [2005392 2015-02-12] (SoftThinks SAS)
R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [20648 2015-06-11] (Dell Inc.)
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2014-04-24] (Microsoft Corporation)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [81536 2013-06-21] (Atheros) [File not signed]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29168 2015-05-06] ()
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [89944 2015-05-06] (Avast Software s.r.o.)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93528 2015-05-06] (Avast Software s.r.o.)
R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65736 2015-05-06] ()
R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1047320 2015-05-06] (Avast Software s.r.o.)
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [442264 2015-06-26] (Avast Software s.r.o.)
R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [137288 2015-05-06] (Avast Software s.r.o.)
R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [272248 2015-05-06] ()
R3 BTATH_LWFLT; C:\Windows\System32\DRIVERS\btath_lwflt.sys [77464 2013-07-02] (Qualcomm Atheros)
R3 DDDriver; C:\Windows\System32\drivers\DDDriver64Dcsa.sys [23760 2015-02-26] (Dell Computer Corporation)
R3 DellProf; C:\Windows\System32\drivers\DellProf.sys [24240 2015-05-22] (Dell Computer Corporation)
R0 iaStorF; C:\Windows\System32\drivers\iaStorF.sys [28008 2013-07-24] (Intel Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2015-06-18] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [113880 2015-07-23] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2015-06-18] (Malwarebytes Corporation)
R3 MEIx64; C:\Windows\System32\DRIVERS\TeeDriverx64.sys [100312 2013-12-09] (Intel Corporation)
R2 VBoxAswDrv; C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [273824 2015-05-06] (Avast Software)
S0 RapportKE64; System32\Drivers\RapportKE64.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-23 16:35 - 2015-07-23 16:35 - 00016953 _____ C:\Users\mary\Desktop\FRST.txt
2015-07-23 16:23 - 2015-07-23 16:35 - 00000000 ____D C:\FRST
2015-07-23 16:22 - 2015-07-23 16:22 - 02135552 _____ (Farbar) C:\Users\mary\Desktop\FRST64.exe
2015-07-23 15:59 - 2015-07-23 15:59 - 00000000 ___RD C:\Users\mary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2015-07-21 13:35 - 2015-07-14 22:19 - 00100864 _____ (Microsoft Corporation) C:\Windows\system32\fontsub.dll
2015-07-21 13:35 - 2015-07-14 22:19 - 00046080 _____ (Adobe Systems) C:\Windows\system32\atmlib.dll
2015-07-21 13:35 - 2015-07-14 22:19 - 00041984 _____ (Microsoft Corporation) C:\Windows\system32\lpk.dll
2015-07-21 13:35 - 2015-07-14 22:19 - 00014336 _____ (Microsoft Corporation) C:\Windows\system32\dciman32.dll
2015-07-21 13:35 - 2015-07-14 21:55 - 00070656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\fontsub.dll
2015-07-21 13:35 - 2015-07-14 21:55 - 00034304 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2015-07-21 13:35 - 2015-07-14 21:55 - 00010240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dciman32.dll
2015-07-21 13:35 - 2015-07-14 21:54 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\lpk.dll
2015-07-21 13:35 - 2015-07-14 20:59 - 00372224 _____ (Adobe Systems Incorporated) C:\Windows\system32\atmfd.dll
2015-07-21 13:35 - 2015-07-14 20:52 - 00299008 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2015-07-15 11:47 - 2015-07-15 11:47 - 00113880 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\182B6936.sys
2015-07-14 14:27 - 2015-06-25 13:09 - 00389832 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-07-14 14:27 - 2015-06-25 12:43 - 00342736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-07-14 14:27 - 2015-06-20 15:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-07-14 14:27 - 2015-06-20 14:50 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-07-14 14:27 - 2015-06-20 14:49 - 00584192 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-07-14 14:27 - 2015-06-20 14:49 - 00417792 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-07-14 14:27 - 2015-06-20 14:49 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-07-14 14:27 - 2015-06-20 14:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-07-14 14:27 - 2015-06-20 14:40 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-07-14 14:27 - 2015-06-20 14:39 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-07-14 14:27 - 2015-06-20 14:34 - 00816640 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-07-14 14:27 - 2015-06-20 14:34 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-07-14 14:27 - 2015-06-20 14:34 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-07-14 14:27 - 2015-06-20 14:25 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-07-14 14:27 - 2015-06-20 14:21 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-07-14 14:27 - 2015-06-20 14:13 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-07-14 14:27 - 2015-06-20 14:08 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-07-14 14:27 - 2015-06-20 14:07 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-07-14 14:27 - 2015-06-20 14:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-07-14 14:27 - 2015-06-20 13:48 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-07-14 14:27 - 2015-06-20 13:48 - 00720384 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-07-14 14:27 - 2015-06-20 13:46 - 02125824 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-07-14 14:27 - 2015-06-20 13:46 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-07-14 14:27 - 2015-06-20 13:26 - 02427392 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-07-14 14:27 - 2015-06-20 13:02 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-07-14 14:27 - 2015-06-19 13:25 - 00504320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-07-14 14:27 - 2015-06-19 13:25 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2015-07-14 14:27 - 2015-06-19 13:24 - 00341504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2015-07-14 14:27 - 2015-06-19 13:24 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2015-07-14 14:27 - 2015-06-19 13:23 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2015-07-14 14:27 - 2015-06-19 13:17 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2015-07-14 14:27 - 2015-06-19 13:16 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2015-07-14 14:27 - 2015-06-19 13:13 - 00664064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2015-07-14 14:27 - 2015-06-19 13:13 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2015-07-14 14:27 - 2015-06-19 13:03 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2015-07-14 14:27 - 2015-06-19 12:57 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-07-14 14:27 - 2015-06-19 12:53 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2015-07-14 14:27 - 2015-06-19 12:52 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-07-14 14:27 - 2015-06-19 12:51 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-07-14 14:27 - 2015-06-19 12:40 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-07-14 14:27 - 2015-06-19 12:40 - 00689152 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-07-14 14:27 - 2015-06-19 12:39 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2015-07-14 14:27 - 2015-06-19 12:15 - 01951232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-07-14 14:27 - 2015-06-19 12:11 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-07-14 14:15 - 2015-07-02 16:21 - 19877376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-07-14 14:15 - 2015-07-02 16:08 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2015-07-14 14:15 - 2015-07-02 15:50 - 02279424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-07-14 14:15 - 2015-07-02 15:49 - 25193984 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-07-14 14:15 - 2015-07-02 15:46 - 00479232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-07-14 14:15 - 2015-07-02 15:40 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-07-14 14:15 - 2015-07-02 15:23 - 02885632 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-07-14 14:15 - 2015-07-02 15:19 - 12855296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-07-14 14:15 - 2015-07-02 15:12 - 00615936 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-07-14 14:15 - 2015-07-02 14:55 - 01310720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-07-14 14:15 - 2015-07-02 14:20 - 14453248 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-07-14 14:15 - 2015-07-02 13:59 - 01545728 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-07-14 14:01 - 2015-07-09 12:58 - 03154944 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2015-07-14 14:01 - 2015-07-09 12:58 - 02603008 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2015-07-14 14:01 - 2015-07-09 12:58 - 00696320 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2015-07-14 14:01 - 2015-07-09 12:58 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2015-07-14 14:01 - 2015-07-09 12:58 - 00139776 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2015-07-14 14:01 - 2015-07-09 12:58 - 00098304 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2015-07-14 14:01 - 2015-07-09 12:58 - 00091136 _____ (Microsoft Corporation) C:\Windows\system32\WinSetupUI.dll
2015-07-14 14:01 - 2015-07-09 12:58 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll
2015-07-14 14:01 - 2015-07-09 12:58 - 00037376 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2015-07-14 14:01 - 2015-07-09 12:58 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll
2015-07-14 14:01 - 2015-07-09 12:58 - 00012288 _____ (Microsoft Corporation) C:\Windows\system32\wu.upgrade.ps.dll
2015-07-14 14:01 - 2015-07-09 12:43 - 00566784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2015-07-14 14:01 - 2015-07-09 12:43 - 00173056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2015-07-14 14:01 - 2015-07-09 12:43 - 00093184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2015-07-14 14:01 - 2015-07-09 12:43 - 00030208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll
2015-07-14 14:01 - 2015-07-09 12:42 - 00034816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2015-07-14 14:01 - 2015-06-01 19:07 - 00254976 _____ (Microsoft Corporation) C:\Windows\system32\cewmdm.dll
2015-07-14 14:01 - 2015-06-01 18:47 - 00210432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cewmdm.dll
2015-07-14 14:00 - 2015-06-26 21:47 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-07-14 14:00 - 2015-06-26 21:43 - 05923840 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-07-14 14:00 - 2015-06-26 20:58 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2015-07-14 14:00 - 2015-06-26 20:39 - 04520448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-07-14 14:00 - 2015-06-25 03:57 - 03207168 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-07-14 14:00 - 2015-06-17 12:47 - 00404992 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll
2015-07-14 14:00 - 2015-06-17 12:37 - 00312320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll
2015-07-14 13:55 - 2015-07-04 13:07 - 02087424 _____ (Microsoft Corporation) C:\Windows\system32\ole32.dll
2015-07-14 13:55 - 2015-07-04 12:48 - 01414656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ole32.dll
2015-07-14 13:54 - 2015-07-09 12:59 - 00017856 _____ (Microsoft Corporation) C:\Windows\system32\CompatTelRunner.exe
2015-07-14 13:54 - 2015-07-09 12:58 - 01085440 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-07-14 13:54 - 2015-07-09 12:58 - 00765440 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-07-14 13:54 - 2015-07-09 12:58 - 00726528 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-07-14 13:54 - 2015-07-09 12:58 - 00433664 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-07-14 13:54 - 2015-07-09 12:58 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-07-14 13:54 - 2015-07-09 12:58 - 00067584 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2015-07-14 13:54 - 2015-07-09 12:50 - 01145856 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-07-14 13:54 - 2015-07-01 15:56 - 00155584 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-07-14 13:54 - 2015-07-01 15:56 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-07-14 13:54 - 2015-07-01 15:49 - 01461760 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 01216512 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 00729088 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 00315392 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-07-14 13:54 - 2015-07-01 15:49 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-07-14 13:54 - 2015-07-01 15:48 - 00044032 _____ (Microsoft Corporation) C:\Windows\system32\cryptbase.dll
2015-07-14 13:54 - 2015-07-01 15:48 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-07-14 13:54 - 2015-07-01 15:47 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-07-14 13:54 - 2015-07-01 15:47 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-07-14 13:54 - 2015-07-01 15:43 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-07-14 13:54 - 2015-07-01 15:43 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-07-14 13:54 - 2015-07-01 15:39 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-07-14 13:54 - 2015-07-01 15:30 - 00552960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2015-07-14 13:54 - 2015-07-01 15:30 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2015-07-14 13:54 - 2015-07-01 15:30 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-07-14 13:54 - 2015-07-01 15:30 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2015-07-14 13:54 - 2015-07-01 15:30 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2015-07-14 13:54 - 2015-07-01 15:30 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2015-07-14 13:54 - 2015-07-01 15:30 - 00036864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptbase.dll
2015-07-14 13:54 - 2015-07-01 15:30 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2015-07-14 13:54 - 2015-07-01 15:30 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2015-07-14 13:54 - 2015-07-01 15:29 - 00665088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll
2015-07-14 13:54 - 2015-07-01 15:29 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2015-07-14 13:54 - 2015-07-01 15:29 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\auditpol.exe
2015-07-14 13:54 - 2015-07-01 15:27 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msobjs.dll
2015-07-14 13:54 - 2015-07-01 15:26 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2015-07-14 13:54 - 2015-07-01 15:24 - 00686080 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2015-07-14 13:54 - 2015-07-01 14:27 - 00159232 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb.sys
2015-07-14 13:54 - 2015-07-01 14:26 - 00290816 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb10.sys
2015-07-14 13:54 - 2015-07-01 14:26 - 00129024 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb20.sys
2015-07-14 13:54 - 2015-06-15 16:50 - 00112064 _____ (Microsoft Corporation) C:\Windows\system32\consent.exe
2015-07-14 13:54 - 2015-06-15 16:45 - 03242496 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2015-07-14 13:54 - 2015-06-15 16:45 - 01941504 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll
2015-07-14 13:54 - 2015-06-15 16:45 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\msihnd.dll
2015-07-14 13:54 - 2015-06-15 16:45 - 00070656 _____ (Microsoft Corporation) C:\Windows\system32\appinfo.dll
2015-07-14 13:54 - 2015-06-15 16:44 - 00128000 _____ (Microsoft Corporation) C:\Windows\system32\msiexec.exe
2015-07-14 13:54 - 2015-06-15 16:43 - 02364416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2015-07-14 13:54 - 2015-06-15 16:43 - 01805824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll
2015-07-14 13:54 - 2015-06-15 16:43 - 00337408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msihnd.dll
2015-07-14 13:54 - 2015-06-15 16:42 - 00073216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msiexec.exe
2015-07-14 13:54 - 2015-06-15 16:42 - 00025088 _____ (Microsoft Corporation) C:\Windows\system32\msimsg.dll
2015-07-14 13:54 - 2015-06-15 16:37 - 00025088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msimsg.dll
2015-07-14 13:54 - 2015-04-27 14:23 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2015-07-14 13:54 - 2015-04-27 14:23 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2015-07-14 13:54 - 2015-04-27 14:23 - 00188416 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2015-07-14 13:54 - 2015-04-27 14:23 - 00140288 _____ (Microsoft Corporation) C:\Windows\system32\cryptnet.dll
2015-07-14 13:54 - 2015-04-27 14:05 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2015-07-14 13:54 - 2015-04-27 14:04 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2015-07-14 13:54 - 2015-04-27 14:04 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2015-07-14 13:54 - 2015-04-27 14:04 - 00103936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptnet.dll
2015-07-14 11:48 - 2015-07-14 11:48 - 00113880 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\5A3E1BC8.sys
2015-07-13 10:56 - 2015-07-13 10:56 - 00113880 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\64ED25CF.sys
2015-07-08 15:45 - 2015-07-08 15:45 - 00000000 ____D C:\Program Files (x86)\Dell Update
2015-07-05 18:04 - 2015-07-06 13:53 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
2015-07-03 13:02 - 2015-05-19 20:26 - 00033616 ____N (Intel Corporation ) C:\Windows\system32\Drivers\iqvw64e.sys
2015-06-29 13:54 - 2015-06-29 13:54 - 00113880 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\1C966867.sys
2015-06-27 11:42 - 2015-07-23 15:58 - 00003304 _____ C:\Windows\setupact.log
2015-06-27 11:42 - 2015-06-27 11:42 - 00000000 _____ C:\Windows\setuperr.log
2015-06-25 15:52 - 2015-06-25 15:52 - 00000000 __HDC C:\ProgramData\{8AF32939-989B-460A-8726-CA2C776032A1}
2015-06-24 07:47 - 2015-06-24 10:02 - 00136408 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\0E1C48AB.sys
2015-06-23 11:50 - 2015-06-23 11:50 - 00136408 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\14953440.sys

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-23 16:22 - 2014-04-24 11:43 - 01865470 _____ C:\Windows\WindowsUpdate.log
2015-07-23 16:12 - 2014-04-24 09:46 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-07-23 16:10 - 2014-05-09 18:08 - 00113880 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-07-23 16:06 - 2014-04-24 10:04 - 00000000 ____D C:\Program Files (x86)\Dell Backup and Recovery
2015-07-23 16:06 - 2009-07-13 23:45 - 00028352 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-07-23 16:06 - 2009-07-13 23:45 - 00028352 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-07-23 15:58 - 2009-07-14 00:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-07-23 11:39 - 2014-05-03 16:29 - 00004182 _____ C:\Windows\System32\Tasks\avast! Emergency Update
2015-07-21 17:26 - 2015-06-22 13:17 - 00003484 _____ C:\Windows\System32\Tasks\PCDEventLauncherTask
2015-07-21 17:25 - 2014-04-24 09:59 - 00000000 ____D C:\ProgramData\PCDr
2015-07-21 15:52 - 2009-07-13 23:45 - 00267672 _____ C:\Windows\system32\FNTCACHE.DAT
2015-07-21 13:30 - 2014-05-02 11:00 - 00000000 ____D C:\Users\mary\AppData\Local\CrashDumps
2015-07-17 17:38 - 2014-05-08 10:24 - 00000000 ____D C:\Program Files\Dl_cats
2015-07-15 18:15 - 2015-06-06 18:16 - 00000000 ___SD C:\Windows\SysWOW64\GWX
2015-07-15 18:15 - 2015-06-06 18:16 - 00000000 ___SD C:\Windows\system32\GWX
2015-07-14 17:53 - 2015-05-17 15:59 - 00000000 ____D C:\Users\mary\AppData\Local\Adobe
2015-07-14 17:53 - 2014-04-24 09:46 - 00778416 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-07-14 17:53 - 2014-04-24 09:46 - 00142512 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-07-14 17:53 - 2014-04-24 09:46 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-07-14 15:47 - 2014-12-10 16:41 - 00000000 ____D C:\Windows\system32\appraiser
2015-07-14 15:47 - 2014-05-06 14:30 - 00000000 ___SD C:\Windows\system32\CompatTel
2015-07-14 15:47 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\PolicyDefinitions
2015-07-14 14:40 - 2014-05-02 10:22 - 00000000 ____D C:\Windows\system32\MRT
2015-07-08 17:40 - 2014-10-19 15:59 - 00000000 ____D C:\Windows\Minidump
2015-07-08 15:45 - 2014-04-24 09:58 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2015-07-06 13:53 - 2014-05-02 11:06 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2015-07-06 13:53 - 2010-11-20 22:47 - 00287406 _____ C:\Windows\PFRO.log
2015-07-03 08:43 - 2014-05-02 10:22 - 130333168 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-07-02 16:08 - 2014-07-13 16:14 - 00000136 _____ C:\Windows\ODBC.INI
2015-06-27 16:39 - 2014-05-09 18:07 - 00001108 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-06-27 16:39 - 2014-05-09 18:07 - 00000000 ____D C:\Program Files (x86)\Malwarebytes Anti-Malware
2015-06-26 10:24 - 2014-05-03 16:24 - 00442264 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswsp.sys
2015-06-26 10:19 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\L2Schemas
2015-06-25 15:52 - 2015-03-21 13:46 - 00003818 _____ C:\Windows\System32\Tasks\Dell SupportAssistAgent AutoUpdate
2015-06-25 15:47 - 2015-03-21 13:46 - 00000000 ____D C:\ProgramData\SupportAssistAgent
2015-06-23 13:30 - 2010-11-20 22:27 - 00300704 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe

==================== Files in the root of some directories =======

2014-05-09 07:43 - 2014-05-09 08:23 - 6696936 _____ (Dell                                                        ) C:\ProgramData\Dell Click 2 Fix+-64-bit-V2546.exe
2014-04-24 09:51 - 2014-04-24 09:51 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2014-05-09 10:28 - 2014-05-09 10:28 - 0003810 _____ () C:\ProgramData\ResPntListUNI.txt
2014-05-09 09:38 - 2014-05-09 09:40 - 0000001 _____ () C:\ProgramData\SRTCTUacSts.txt

Files to move or delete:
====================
C:\ProgramData\Dell Click 2 Fix+-64-bit-V2546.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-07-13 11:25

==================== End of log =========================

58
Computer Problems, Questions and Solutions! / Re: System restore
« on: July 29, 2015, 09:07:57 PM »
Corrine,


 I did what you said & I now have system restore.

All I wanted to do was go back a few days on system restore because I lost  one of my bookmark folders & I hoped that would bring it back. I don't see on system restore that you can go back a few days. I know this computer is different then my XP was.

In looking at the files you had me send you does everything else look good or have I done something else wrong on here.

I want to thank you & Pete for all the help.

Mary


59
Computer Problems, Questions and Solutions! / Re: System restore
« on: July 28, 2015, 09:52:21 PM »
Corrine,

I first did the copy/paste in the search box, still the same thing.

I typed run then typed gpedit.msc also copy/paste & came up with Windows cannot find gpedit.msc.

I don't know anyone but you that can help me with this computer. No, I do not know how to unzip a file.

60
Computer Problems, Questions and Solutions! / Re: System restore
« on: July 28, 2015, 08:55:04 PM »
Corrine,

I must be doing something wrong but I think I did what you said .
I went to System Restore & then read & did what it said under First Method. Went to the start & tried to type in gpedit.msc & I can't put it in. It says no item match your search.

I am sorry to cause you so much problems

Mary

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