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Messages - Digerati

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Security Software Programs / Re: down
« on: October 06, 2019, 03:13:27 PM »
To me, it is not the lack of support, or even if the entire company is or has folded that bothers me (as sad as that may be for those depending on Ruiware to feed and shelter their families).

What bothers and frustrates me is the lack of information. I don't see why they cannot take a page out of the SpywareHammer playbook and announce they are closing up shop. There really is no shame in that.

Analysis and Malware Removal / Re: Happy Labor Day, Here's my stuff
« on: September 29, 2019, 04:59:14 PM »
What if drowning it in the water or passing above it with the car or just infect it with a virus?
Water will not harm the platters. And driving over a drive with a car most likely will not damage the platters inside either. A virus will typically only affect a few files.

A wipe program is your best bet. Note that CCleaner has a "Wipe Drive" feature that works just fine.

Analysis and Malware Removal / Re: Happy Labor Day, Here's my stuff
« on: September 29, 2019, 03:58:29 PM »
I follow the governments guidelines for destruction. A large hammer...
LOL A hammer was never in the government guidelines.

I used to be tasked to destroy DoD and State Dept classified data of all levels on drives. Depending on the sensitivity, we, at the very least had to wipe the drives using DoD sanitation methods to overwrite every bit multiple times with random 1s and 0s. And even after that, the drives could not leave the control of the government.

But that was for the lowest classifications. For higher classifications, after wiping the drives, we had to destroy the drives and that could only happen in an approved drive shredder.

On top of that, all drive destruction required "two-man witnessing" by properly cleared personnel. That is, if the drive contained Top Secret SCI (compartmentalized) information, both witnesses had to have Top Secret SCI clearances AND "the need to know" access to that data. And we had to watch and certified that we watched the actual destruction of the drive.

Of course those are extreme measures not needed in civilian environments. Typically, just running a wipe program is sufficient. For a bad guy to retrieve anything from a drive after that, he/she would have to be highly skilled and extremely well funded, and targeting you (or your organization) specifically as such retrieval is very complex and time consuming - if even possible. This means you most likely have to be a target of an enemy government as your typical bad guys or nosy whiz kids are too lazy and don't have the resources to put that kind of time and effort into recovering data from a wiped drive.

Note even just deleting all the data on the drive, then filling it up with tunes or videos a couple times is typically good enough to obliterate any previously saved data for most "normal" users.

What if the drive no longer works and you don't have access to a drive shredder? Then I recommend drilling 3 holes all the way through the drive, about 1 inch out from the center hub. That said, the shredder is a lot more fun!  8)

Analysis and Malware Removal / Re: Happy Labor Day, Here's my stuff
« on: September 23, 2019, 01:08:46 PM »
Quote from: babyoh
i think this computer may be toast.
Hi babyoh. I really don't have anything to add to Corrine's thorough and excellent advice. So I thought I would just make an observation and note that I agree with Corrine.

Chkdsk runs on the c: drive, finds problems, appears to fix them, then runs again and finds more problems. It has gone through that cycle multiple times. That is a pretty solid indication the drive itself is failing and should be backed up and replaced ASAP.

You have also run Seatools and HD Sentinal, both of which have found problems.

If you know the actual manufacturer of the drive, you can visit their website and should find a diagnostics tool there. But since hard drives all use the same technologies, Seatools is just as good. Also note that Maxtor was acquired by Seagate (the makers of Seatools) so if you have a Maxtor drive, the Seatools app is the one to use anyway.

That said, these diagnostic tools (which do very much the same as chkdsk) can only repair corruption. If the corruption is a one-time event caused by a power outage, for example, you typically can be assured the drive will continue to work fine once the corruption is fixed. However, if the corruption is due to drive failure, as yours appears to be, any repairs will most likely be temporary - at best.

I do not think your computer is toast. But your drive is stuck in the toaster and refuses to pop up. So as Corrine advised, you need to back up any data you do not want to lose ASAP. Then, IMO, you need to replace that drive - unless you are looking for an excuse to replace the computer! ;)

And for the record, if you decide to replace the drive, if budget allows, I would certainly recommend going with a SSD instead of another hard drive as an SSD will also provide a nice, over all performance boost too. And when used in portable devices like a notebook, it should be noted SSDs are lighter than hard drives, generate less heat, and consume less power too - all advantages in battery operated devices you lug around.

General Software News, Updates & Discussions / Re: Open Office 4.1.7
« on: September 22, 2019, 04:15:50 PM »
It's obviously marketing hype. But it surely is true too. Just like the Chevy Silverado, Ford F150, and RAM pickup trucks are all marketed as the #1 pickup - which is true. It is just that one is best at towing, one is best at fuel economy, and the other is best at braking. No doubt the Toyota Tundra and Nisson Titans can claim to be #1 too.

General Software News, Updates & Discussions / Re: Karenware Power Tool news
« on: September 13, 2019, 02:16:56 PM »
I was very surprised to see that Windows 10 stores all your clipboard items in history. If you weren't aware of this, you might want to remove some items.
I don't believe that article is accurate. It says (my bold underline added),
By default, Windows will now store every clipboard copy and cut in a history file and bring them back up in this box when you press Windows-Key V.
I just checked 3 different Windows 10 systems here and in each case when I click the Windows Key + V, I get a popup windows that says, "Can't show history" with a button to "Turn on" history.

I can't be 100% certain with this computer but on those other two computers, I know for certain I did not disable that Settings > Clipboard feature. So that tells me "by default" Windows does NOT now store every clipboard copy and cut. And that sure makes sense as it would be a serious security issue otherwise, for example, if a user copied several passwords from their password manager that were then saved in a history file others could access.

I note the author does seem to contradict himself in that area a couple paragraphs down when he talks about the computer going to sleep. He says (again, my bold underline added),
...the clipboard is not cleared when your computer goes to sleep and wakes back up.  If you're in the habit of closing the lid on your laptop and letting others open it back up and use the machine without logging into their own account, then they're going to have access to your clipboard history if you ever enabled the feature.
So yes, when it comes to sleep mode, "IF" that feature was enabled, this clipboard history feature could become a serious security issue.

And the article is also accurate when it says the clipboard history is automatically cleared when you Sign Out, Shut Down or Reboot. So if you are the only user of that computer and the computer is not left in a publicly accessible location, then the worry is not as concerning. However, if me, if I did decide to enable that feature, I would make sure I signed out after each session. That said, because I do not trust me to be that disciplined, even in my own home where I am the only user of my systems, I will not change the default and I will keep it disabled.

FTR, 3rd party clipboard managers have been around for decades. I personally never felt I needed them so other than checking all my systems to make sure this feature has not been disabled, this is not big deal for me.

Coming out of sleep mode works.
Shut down and start works.
But a restart does not work.

That is an odd problem. I've never seen it before either.

What is the full model number?

It sounds to me like the monitor is not getting a signal to wake after a restart. This could be because the notebook thinks it is connected to an external monitor. There should be a Fn + F-key combination to cycle through notebook monitor, external monitor or both. There is no industry standard for these key assignments so you will need to check your keys. Hopefully they have a recognizable icon printed on them or you will need to check your manual. On my Toshiba it is Fn + F5. Next time you see that "blank" screen, press that key combination and see if you get a display. Hopefully you will and hopefully it will remember that setting from then on. Fingers crossed.

Computer Problems, Questions and Solutions! / Re: Old dog - new trick
« on: August 15, 2019, 05:03:18 PM »
I don't use RTF either. And all my email from all my accounts is initially handled through my spamblocker, MailWasherPro which automatically displays everything in plain test. Of the 50 - 60 emails I get every day, I typically only keep a handful or less. Those get pulled down into Outlook in html format.

I don't know how yours got converted into RTF, unless it was originally sent in that format by someone using Outlook in RTF mode.

Computer Problems, Questions and Solutions! / Re: Old dog - new trick
« on: August 13, 2019, 03:53:40 PM »
Translation: I don't believe it's the zoning board's issue, but instead an Outlook issue that Microsoft needs to address.
It is an Outlook issue, but not sure MS needs to fix it. IMO, it is not broken - at least not in general.

Winmail.dat files are created when Outlook users create emails with Microsoft Outlook Rich Text Format. That's fine when sending emails to other Outlook users. But if the sender does not know if a recipient is using Outlook, they shouldn't be using that Rich Text Format (RTF)

RTF is not selected by default. HTML is. So that sender must have manually changed it for that one message, or changed the default for all his messages.

The help page in Outlook clearly states over and over again that RTF is a Microsoft format that's supported only by Outlook and MS exchange clients. And it says over and over again that HTML is the best format to use when creating emails that look like traditional docs (with various fonts, colors, bullets, images, etc.). And it is the recommended format.

If that sender did not want to use HTML, he should not have selected RTF. He should have selected Plain Text.

As noted in Outlook Help, RTF is best used within an organization that uses Exchange - but even then, HTML (the default) is still recommended.

Now I will say this, when you are on Exchange and create a doc with RTF, and you send it outside the organization to someone not using Outlook, the message is supposed to be converted to HTML. I am no longer on a corporate network usuing Exchange but I can say that used to work just fine.

So I think the problem is a unique issue with the sender of that message, not something inherent with Outlook that Microsoft needs to (assuming they could) fix. In other words, I say it is "user error" and not Microsoft's or Outlook's.

Computer Problems, Questions and Solutions! / Re: Old dog - new trick
« on: August 12, 2019, 02:54:20 PM »
I doubt that we have an IT person.
If your city hall, fire department, zoning, police, street, parks, schools have computers, someone handles (or got stuck with) IT. It may not be a dedicated (or paid) position, but someone is wearing that hat - just as you do in your own household.

And again, it takes no money to say all emails must be in plain text and all attachments must be in .jpg or .pdf formats.

That would be a lot cheaper in the long run than having those systems locked and held for ransom.

Computer Problems, Questions and Solutions! / Re: Old dog - new trick
« on: August 12, 2019, 02:39:02 PM »
That's how it work in my town too. Note I was not talking about anything secretive. Just secure, as in safe and free of malware.

You were referring to an official correspondence from one city official to another city official. That seems to me to be in the purview of the city government (IT dept and assembly). 

And of course, it is the responsibility of the city government to protect its citizens too. So taking steps (especially simple, virtually no-cost steps as setting policy) to protect the public from malware distributed via city networks would be in the city managers interests too. That could protect the city from liability issues too.

Computer Problems, Questions and Solutions! / Re: Old dog - new trick
« on: August 12, 2019, 02:00:21 PM »
You (guess I should say, "I") wouldn't expect a Zoning Board to be using a malformed Outlook account unless it is the member's personal account, which doesn't seem appropriate for "official" correspondence.
I was thinking this too. I think your husband (or his proxy - you) should contact your community's IT folks and town council and have them set policy. This should be to standardize file types for official business communications just for compatibility concerns, but more importantly, for security.

The security issue alone should drive this as more and more municipality's are having their IT systems locked up and held for ransom - typically compromised through malicious emails. 

The bad guys are not just going after big cities like Atlanta or Baltimore. They're hitting smaller towns and counties too. LaPorte County, Indiana has a population of just over 110,000. Midland, Ontario is little more than a village with less than 17,000 residents.

Computer Problems, Questions and Solutions! / Re: Outlook via web site
« on: August 10, 2019, 01:22:05 PM »
I stopped using NoScript some time ago due to problems associated with it. So I also stopped following new about it.

But I did note PaleMoon Blacklists NoScript due to problems. Not sure if same issues is affecting FF too.

Computer Problems, Questions and Solutions! / Re: Outlook via web site
« on: August 09, 2019, 01:32:02 PM »
Hmmm, it seems to be working fine in PM for me. Have you cleared your cookies and tried again?

Hard to tell since it is not included in W7. I note MSE is not even in the product lifecycle list.

If memory serves, Windows Defender on Windows 7 is an antimalware product only.
Ummm, no. That is not correct. WD on W7 is an anti-spyware only product. It is the old rebranded "Giant Antispyware" program MS bought from Giant Software, then rebranded it to Windows Defender and gave it away for free.

And yes, it is disabled when MSE is installed because MSE includes antispyware code, just as Windows/Microsoft Defender includes antispyware code for W8/W10.

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