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Messages - Digerati

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Sorry - I didn't see the dup.

Move right up close to the WAP (wireless access point - often integrated with a "wireless router). Do you stay connected then?

It sounds like it wanted your Microsoft login ID - the default with W8.1. I assume you changed that to a "local" account - which is what I did.

I do recommend using a PW however. This is to make it a little bit harder for a badguy who breaks into your house and steals your computer, or a nosey houseguest from snooping around when you are not looking.

P.S. Freezing the disc is stupidness.
Well, it is an act of despair. But since ALL DRIVES WILL FAIL [eventually], one might argue failing to keep a current backup of these drives is stupidness.

It is very rare and unlikely putting it in the freezer will help. The idea behind it is cold causes matter to contract and the hope is, that contraction will close a microfracture or free seized motor bearings.

The problem is, as soon as you start to use the drive again, it heats up, and heat causes matter to expand.

I have only seen the freezer method work once in over 30 years and that was a very long time ago, and it only provided about 2 minutes of run time - which fortunately, was enough to copy off the 2 critical files the user did not want to lose before the bearings seized again.

Still, if all else has been tried, it is worth a try. But do be careful as condensation will form on the drive when you take it out of the freezer.

Thank you, Digerati, for responding to my request to take a look at the problem that Panos' teacher has.  :rose:
Sure - just wish I had more to offer but it seems others have touched on all the bases. :(

Not if you cannot read it. There are data recovery services where you can take the drive and they will perform "forensic" analysis on the drive. But this process can cost many $100s or more. So the data needs to be worth it.

She took the disk with her (I have out of its case) and without trying anything, only by seing it, they made their conclusion. Here, you know, we live in the era of easy format and even more easier replacement of anything seems to have something wrong. I am very disappointed.
I would be disappointed too.

Frankly, I do not like drive enclosures that connect via USB. They just do not seem to connect reliably, or consistently. And sadly, USB 3.0 was supposed to fix those issues, but instead, seem to have added more. :( So if an enclosure is necessary, I prefer one that connects via eSATA or is networked via Ethernet or wifi.

That said, my preference is to install all drives inside the computer via an interface designed exclusively for drives - that is SATA or EIDE (PATA).

For testing purposes, I don't recommend using another enclosure, unless eSATA. Otherwise, you don't remove possible USB issues from the equation - which is necessary while troubleshooting. So better yet, especially since you already pulled the drive, I recommend installing it into another computer as a secondary (NOT boot) drive. Depending on the drive, there are inexpensive (under $10) adapters to connect a 2.5 inch drive in a PC. Then see if you can copy off the data.

Analysis and Malware Removal / Re: Nice and Confussing Issue
« on: January 25, 2011, 10:55:48 PM »
but names in Messenger lists, browser pages, icons, sometimes part of the clock display.
Do mean the icons themselves, or the text for the icons?

I'm still leaning towards the graphics card or driver, but certainly testing the RAM and updating drivers are cheaper alternatives. Testing with another monitor would not hurt, but a monitor does not know the difference between text and a rose. It just knows to turn this pixel red, that pixel black and that other pixel off.

I have to admit, I'm stumped and offering up only guesses. If Corrine were not already helping you, I would be sending you to a malware removal expert.

Hopefully your new driver update will hold.

always good to meet another fan of Tolkien
Yeah I first read the prelude and trilogy in the mid 60's - been hooked ever since. Although there were a few major disappointments with the movies (Tom Bombadil for example), they did a good job. Worried about The Hobbit movie, however, because the studios closed down. We'll have to hurry up and wait for that.

Computer Problems, Questions and Solutions! / Re: Hard Drive Failure
« on: January 25, 2011, 07:05:22 PM »
Good point. Though you have to open the case of the HP, you can use that adapter in lieu of an enclosure or opening up and installing it in another computer. Another alternative is a Hard Drive Docking Station. They come in SATA, IDE, and combo versions, though they are more expensive than those adapters.

Analysis and Malware Removal / Re: Nice and Confussing Issue
« on: January 25, 2011, 05:54:17 PM »
@Mithrandirxx, Digerati is a Microsoft MVP, Windows Expert-IT Pro, and is very knowledgeable, particularly with relation to hardware issues.
Gee, no pressure now! ;) But always willing to help a fellow LOTR fan.

Analysis and Malware Removal / Re: Nice and Confussing Issue
« on: January 25, 2011, 04:52:36 PM »
I'm leaning toward hardware.

I suppose that would then be either a flaw in the video card or ram.
If not for everything else that has been checked, I would not believe this is hardware. I've seen the Bad Image.exe error before and running sfc /scannow was the fix in each case.

Is the text that disappears your text - that is, only text you entered or does text downloaded with webpages  and in email disappear too. If text you typed in, does it disappear immediately, or could it be there for minutes or hours, then disappear?

Does text disappear in Safe Mode?

Have you cleaned the interior of heat trapping dust and dirt?

I don't think RAM would cause text to disappear. It more likely would cause the system to halt, or reboot. The graphics card would be my guess, but from a technician's viewpoint, I always try to start at the wall and want to make sure I'm feeding the hardware good, clean, stable power - especially when the symptoms are weird, as they are here. You can probably assume your wall outlet is fine, but if you have a spare power supply to swap in, I think that would be a good start.

If you have more than one stick of RAM you can try running one at time. For graphics, there's new drivers.

Computer Problems, Questions and Solutions! / Re: Hard Drive Failure
« on: January 25, 2011, 01:48:54 PM »
Is there anyway to get the data?
Maybe, but don't hold your breath. If me, I would pull the drive and install it into another computer as a secondary (not boot) drive, or into an enclosure attached to another computer. From there, you might be able to run a recovery program like Recuva, from the makers of CCleaner. But again, depending on the extent of the damage, you may not be able to recover anything. There are data recovery services that do forensic type recovery using specialized equipment and highly trained technicians. But these services can be very expensive - into the $1000s and results are not guaranteed. But if the data is that important, these services can be worth every penny. 

The problem with laptops is the electronics generates more heat than the tiny fans in the tiny cases can handle. The problem self-defeats, beginning immediately as the cooling fans draw air in, they also begin distributing a blanket of heat-trapping dust across the heat sensitive devices, fan blades, ducts and vents. With a PC, you pop the side and clean. With a notebook, the best a normal user can do is remove all the slide in devices, access panels, and batteries, and blow out all the dust. Taking it to a shop to have a thorough cleaning by someone who does that all the time is certainly a good option.

You say the fans are spinning - are you sure all fans are spinning? And that they spin full speed when the system is hot?

How long are you letting it run? It can take many hours, over 24 on some large drives.

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