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Topics - pastywhitegurl

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So here is my sad tale:

Was on a 3 person video call when I tried to add a 4th caller.   Skype made a crunching sound, didn't add the call, I lost video (but not voice) to the other callers,  and a few seconds later Skype crashed.

When I tried to re-open Skype, I got the initial screen and a loading animation that never resolved.

I downloaded the latest Skype installer from the Skype website and  tried uninstalling and reinstalling several times to no avail.  I did a system health check on Windows that found no problems.  Then  I  let the Windows December update install and then tried to install Skype again with the same result.    I did not try installing an earlier version of Skype because I wasn't sure where to get a safe download.

I installed and have been using the Skype app from the Microsoft store in the meantime.  However, the video reception on my end is not working  (person on the other end is seeing my camera pic just fine), and the voice quality is lacking, so  I'd like to get the desktop version working again if possible.

What I'm thinking is that the uninstall left some remnants but I don't know how to remove those safely, and whether I need to uninstall the Skype App before attempting another reinstall of the desktop version.

Thank you for any help! Computer specs in signature.

I saw the notice about the new version being out. 

Was wondering, though....if I have MalwareBytes Pro and Windows Defender operating on my Windows 10  PC, do I really need to keep Spyware Blaster running?    It seems like both programs include real time spyware protection now.  So maybe SWB is redundant?  Or does it do different stuff unique to itself?

For those that are still using older Windows system versions:

Any “future malware that exploits this vulnerability could propagate from vulnerable computer to vulnerable computer in a similar way as the WannaCry malware spread across the globe,” Microsoft said Tuesday in a  blog post.

The flaw affects Windows 7 and Windows Server 2008. It also affects Windows 2003 and Windows XP—older versions of Windows that Microsoft doesn’t typically patch. But, in a sign of the severity of the bug, Microsoft released XP and Windows 2003 patches as well.

Web News / Outlook, MSN, Hotmail breached
« on: April 15, 2019, 02:07:10 PM »
Hackers compromised Microsoft’s web-based email services, including accounts and MSN and Hotmail addresses, for months by using a customer support agent’s credentials.

Apparently this has been fixed.  Supposedly, passwords were not exposed.  You can believe that, or just change your password anyway. :)

I thought I'd give the F.B. Purity app a try to see if it would help facebook load faster.

Bad idea.

Once I installed the app and enabled it, I could not load the FB page in Edge browser.  Also, I could no longer open the Windows start panel.  Although right-click opened the menu, none of the links were operational, so I could not get to settings or anywhere else to uninstall the app.

After a restart, I was able to use the start menu again and uninstall the app.

I've since found that I may have been able to uninstall the app using the File > New task function in Task Manager, which still was operational as I used it to kill Edge, which was still running after I closed the window.

However, I just wanted to ask if this is something that has happened to others, is it an expected app malfunction, or am I "special" ?  :)

On one of my banking sites, there is a security feature that lets you see what devices have logged into your account.

I normally have accessed that account from FireFox browser.  However, today, I logged in via Pale Moon browser. Same computer, by the way.

All my previous logins were listed as  Windows NT 10.

The login from Pale Moon was listed as

 Windows NT 6.1  (which is basically Win 7, my previous version before updating to 10)

Not sure what exactly that means, but I thought it was interesting.

I just ran across this on the Mozilla page of DSLreports:

Mozilla AMO hosts legacy add-ons and WebExtensions currently; going forward, Mozilla wants to purge legacy add-ons from the site as those are no longer compatible with any supported version of the Firefox web browser.

I'm thinking this is going to be a problem for Pale Moon users.

Security Software Programs / MalwareBytes is flagging a site as Riskware
« on: August 22, 2018, 09:12:27 PM »
MBAM is blocking this as a Riskware site.
Does anyone know if it is safe to make a webexclusion for that address?  It seems to be a free image host, but not one I am familiar with.

In trying to scan a file with MalwareBytes today, I noticed it didn't work, and the icon was gone from the task bar.
When I tried to open it, I got an error message:
mbam.exe System Error
The code execution cannot proceed beacuse mbcut.dll was not found. Reinstalling the program may fix this problem.
I read something online that suggested not to use the Windows control panel to remove, but use the MBAM tool. 

At this point, I realized I needed the expert help of the Landzdown wizards.
I did restart my computer (which also installed this months Windows Updates successfully), but the problem was the same after the restart.

Windows Defender is on patrol and MBAM is not listed in startups.  But I noticed that  Scotty's icons was missing along with MBAM before the restart.   Its kind of odd, because I opened the WinPatrol console shortly before all this happened for the first time in a long time.   Scotty is  back now though.

So, how do I proceed? 

Windows 10 Pro 64bit Version   10.0.17134 Build 17134

I'm not sure where to start on this problem, but my resources are being maxed out by either FireFox or Windows system since the last Windows update (or maybe the last Firefox update, not sure)

The Windows Defender antimalware service executable is sometimes involved as well, and System.  And sometimes even Task Manager.  But what happens is that the hard drive starts grinding and then  keeps working constantly and applications respond slowly or not at all.
I tried turning of multi-process in FireFox but that didn't completely solve the issue, so I turned it back on.  I also made an exception for Windows Defender because it was recommended in a microsoft article about Defender hogging resources  to stop Defender from being in a scanning loop. Apparently there was a problem with one of the windows updates that caused this issue for some.
C:\Program Files\Windows Defender\MsMpEng.exe 
So you can let me know if I need to remove this exception before going forward with any other changes.
I can sometimes restart FireFox and its fine for a while, and other times I restart and its overloaded from the time it opens.
I tried browsing with Opera to day and  didn't experience any problems for about an hour and then there was a surge of activity that slowed things down again.  So now I'm not sure its totally FireFox related. Maybe just browsing with any engine related.
I'm hoping this is something simple. (as is always my hope. :) )

My computer is on a home network, and once PWGuy's computer updated, our connected printer stopped working.

It sends the document to the print queue, and the printer makes a response noise, but then does not go on to print the document.

I thought maybe it would be solved when I updated my computer, but the problem persists.

My printer is a Xerox WorkCentre 3215.   

I also got a notice after the update installed  that our home group was deleted.  I was able to set up a sharing folder, but I will probably need help to get his machine to share the printer again.
I ran the troubleshooter, and again as administrator,  but it said it could not identify any problems.
Hoping it is something simple that I'm missing.  Computer info in my signature has been updated today.  Thanks for any help.

General Software News, Updates & Discussions / Malwarebytes Upgrade?
« on: January 23, 2018, 01:16:37 PM »
I have the Pro version 3.2.2, and today was offered a new improved version via an Install Now pop up. I opened the program and was also offered the update there.

Since I didn't see a topic on this here, I thought I should inquire.

Is there any information on this update?  Mainly wanting to know if there are any problems before I allow it to install.

I've been reading about a new threat called "cryptojacking" where in you visit a site that uses your PC while you are there to "mine" for cryptocurrency.

I see that FireFox has extensions like "No Coin" to block these exploits, but what I am wondering is if I am already blocking them with NoScript and UBlock Origin.  Or even MalwareBytes.

Should I install the No Coin extension as well?

I find that occasionally, the hard drive starts working hard and my computer becomes slow in responding.  When I check taskmanager, it is usually superfetch that is maxing out disk useage.   I've read conflicting opinions on whether superfetch is a good idea to disable or not.  I'm not a gamer, just an average PC user if that makes a difference.

What is the thoughts on that here?

I have MalwareBytes Pro, and occasionally see website block popups from them.  Which is great, because that means my real-time protection is doing its job.

However I wanted to ask if the one I saw last night needs further investigation.

The popup said it had blocked a website, but that it was out-going and the source was firefox.exe.  I had just clicked into a news page that aggregates photos from other sites.  The blocked website seems to be an image hosting service.

Here is the event log details:
-Log Details-
Protection Event Date: 8/27/17
Protection Event Time: 10:13 PM
Log File:
Administrator: Yes

-Software Information-
Components Version: 1.0.160
Update Package Version: 1.0.2670
License: Premium

-System Information-
OS: Windows 10 (Build 15063.540)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
IP Address:
Port: [65231]
Type: Outbound
File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


I then looked at the scan details for the scan that MB did a couple hours later.   They showed that the Rootkit scan was disabled (In settings, it is set to ON):

-Log Details-
Scan Date: 8/28/17
Scan Time: 1:37 AM
Log File:
Administrator: Yes

-Software Information-
Components Version: 1.0.160
Update Package Version: 1.0.2671
License: Premium

-System Information-
OS: Windows 10 (Build 15063.540)
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 407619
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 8 min, 12 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

I ran a scan a few minutes ago and the report says the Rootkit scan is enabled on that scan.  The scan found no threats.

So my question is,  was this just some anomaly, a routine type website block, or do I need any further intervention?

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