Log Review Please

[Corrine]

Ok, let's see if I can get this straight --

AAW and SBSD have been run.  There wasn't anything on the AAW log (I personally reviewed it).  So this is catmom's logfile. 


Logfile of HijackThis v1.99.1
Scan saved at 8:37:58 PM, on 08/10/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\ENCOMPASS\ENCMONTR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MSGLOOP.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK\FRAMEWORKSERVICE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\MSG32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK\NAPRDMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
C:\PROGRA~1\NETROPA\ONSCRE~1\OSD.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK\UPDATERUI.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\KODAK\KODAK EASYSHARE SOFTWARE\BIN\EASYSHARE.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.myway.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\PROGRAM FILES\CANON\EASY-WEBPRINT\TOOLBAND.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [HPScanPatch] C:\WINDOWS\SYSTEM\HPScanFix.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [KodakCCS] c:\windows\System32\Drivers\KodakCCS.exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\winpatrol.exe
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\MCAFEE.COM\SHARED\MCAPPINS.EXE /v=3 /cleanup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Encompass\ENCMONTR.EXE
O4 - HKLM\..\RunServices: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe /RUNSERVICES
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [McAfee Framework Service] C:\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK\FRAMEWORKSERVICE.EXE /ServiceStart
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [ccleaner] "C:\PROGRAM FILES\CCLEANER\CCLEANER.exe" /AUTO
O4 - Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O8 - Extra context menu item: Easy-WebPrint Print - res://c:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://c:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://c:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://c:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_AddToList.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {1C854D5E-66D9-11D3-81DD-00A0C9B62983} (TestX Class) - http://209.1.231.142/Plugin/3DGreetings/PlayerX.CAB
O16 - DPF: {A82D49AB-DCEE-4893-8C58-4BC8C804B6D8} (MPFInstall Class) - http://download.mcafee.com/molbin/mpf/mpfhlp.cab
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} - http://207.82.221.103/0959b194a5e44bb8f301/netzip/RdxIE.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/actxcab.cab
O16 - DPF: {E389B374-BB5A-4A73-ACF4-3CE63E4C1DE9} (Brxpdf5 Control) - http://a19.g.akamai.net/7/19/7125/1234/ftp.coupons.com/brxpdf5.cab
O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://www.pollg.com/central/02030106/cccabs/CleverContent.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/14fbb760f5b3a7af3d17/netzip/RdxIE6.cab
O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shop.intuit.com/store/executables/ie/IDA.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp.coupons.com/r3120/cpbrxpie.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.nielsennetpanel.com/netmeter4_5/nminstall_en_4.52.30.0_SILENT_2.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4045/ftp.coupons.com/v3123/cpbrkpie.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab

[winchester73]

I'm intrigued by these two items:

O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} - http://207.82.221.103/0959b194a5e44bb8f301/netzip/RdxIE.cab

207.82.221.103 resolves to: Savvis
                                        3300 Regency Parkway
                                        Cary, NC  27511

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/14fbb760f5b3a7af3d17/netzip/RdxIE6.cab

207.188.7.150 resolves to: RealNetworks, Inc.
                                      2601 Elliott Ave
                                      Seattle, WA  98121

Any idea what the first one is?

Can you describe the problem please?

[winchester73]

First one is most definitely a baddie:  http://castlecops.com/atxlist-6.html

It is identified by SpywareBlaster: http://castlecops.com/atx-725.html

Second one should be as well ... do you have SpywareBlaster installed?

[Corrine]

<*cough*> I seem to recall suggested SpywareBlaster a couple three times or so.  ;)

[Corrine]

Ok, my friend.  Here's what to do -- Run HijackThis, select the two objects identified in bold below HJT fix them.  Restart your computer and post a new log as a reply (or send it to me and I'll post it for you. :) )

O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} - http://207.82.221.103/0959b194a5e44bb8f301/netzip/RdxIE.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/14fbb760f5b3a7af3d17/netzip/RdxIE6.cab


See this thread for information on SpyWareBlaster:  http://www.landzdown.com/index.php/topic,288.0.html

Please let us know if system resources are back closer to normal and if you're still having problems with IE/FF crashing.

[winchester73]

IMO, not having SpywareBlaster is like wearing an American flag on your chest in downtown Baghdad.

[mitch]

i think it was a wise man that said this a few years ago and still applies


http://members.accessbee.com/mitch/TonyK.html


:D

[winchester73]

Tony Klein ... an acknowledged spyware/malware expert who supports many forums on the net.   :thumbsup:

[catmom457]

I didn't have spyware blaster because it wouldn't install before.  So I gave up.  I deleted the two suggested lines from the HJT log and was able to install spyware blaster.  Can't back ZA down to the previous version though, keep getting a validation error for oine of the .dll files.  "validation failed for c:'windows\system\vsdata.dll"


Logfile of HijackThis v1.99.1
Scan saved at 10:39:14 PM, on 08/11/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\ENCOMPASS\ENCMONTR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK\FRAMEWORKSERVICE.EXE
C:\WINDOWS\SYSTEM\MSGLOOP.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\MSG32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK\NAPRDMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRA~1\NETROPA\ONSCRE~1\OSD.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK\UPDATERUI.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\KODAK\KODAK EASYSHARE SOFTWARE\BIN\EASYSHARE.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.myway.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\PROGRAM FILES\CANON\EASY-WEBPRINT\TOOLBAND.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [HPScanPatch] C:\WINDOWS\SYSTEM\HPScanFix.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [KodakCCS] c:\windows\System32\Drivers\KodakCCS.exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Encompass\ENCMONTR.EXE
O4 - HKLM\..\RunServices: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe /RUNSERVICES
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [McAfee Framework Service] C:\PROGRAM FILES\NETWORK ASSOCIATES\COMMON FRAMEWORK\FRAMEWORKSERVICE.EXE /ServiceStart
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O8 - Extra context menu item: Easy-WebPrint Print - res://c:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://c:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://c:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://c:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_AddToList.html
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {1C854D5E-66D9-11D3-81DD-00A0C9B62983} (TestX Class) - http://209.1.231.142/Plugin/3DGreetings/PlayerX.CAB
O16 - DPF: {A82D49AB-DCEE-4893-8C58-4BC8C804B6D8} (MPFInstall Class) - http://download.mcafee.com/molbin/mpf/mpfhlp.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/actxcab.cab
O16 - DPF: {E389B374-BB5A-4A73-ACF4-3CE63E4C1DE9} (Brxpdf5 Control) - http://a19.g.akamai.net/7/19/7125/1234/ftp.coupons.com/brxpdf5.cab
O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://www.pollg.com/central/02030106/cccabs/CleverContent.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab
O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shop.intuit.com/store/executables/ie/IDA.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp.coupons.com/r3120/cpbrxpie.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.nielsennetpanel.com/netmeter4_5/nminstall_en_4.52.30.0_SILENT_2.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4045/ftp.coupons.com/v3123/cpbrkpie.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab

[winchester73]

Have you tried doing a clean install of ZA after uninstalling the old one?  If it is a paid version, be sure to record the key ...

You might also go to the ZA support forum, and pose the question.

[winchester73]

Maybe this will help?

http://forum.zonelabs.org/zonelabs/board/message?board.id=inst&message.id=28621#M28621

[catmom457]

I always us the free version of ZA.  I tried what was suggested in the ZA link and this is what I get.  I did not back it down to the previous version:

I got the following error for the .dlls listed below:

LoadLibrary ("dll name") failed GetLastError returns OX00000485

The dlls are:

dssenh.dll
slbcsp.dll
gpkcsp.dll

I checked the windows system directory and they don't exist.

[Corrine]

Apparently you're not the only one with this problem:  http://forums.computerrepair.com/viewtopic.php?t=1181&view=next

[catmom457]

I ran SFC too, no errors. 

[catmom457]

Here is the latest log. No big improvement. IE is still crashing, but so far not causing a blue screen.

Logfile of HijackThis v1.99.1
Scan saved at 9:55:02 PM, on 08/14/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:WINDOWSSYSTEMKERNEL32.DLL
C:WINDOWSSYSTEMMSGSRV32.EXE
C:WINDOWSSYSTEMSPOOL32.EXE
C:WINDOWSSYSTEMMPREXE.EXE
C:PROGRAM FILESENCOMPASSENCMONTR.EXE
C:WINDOWSSYSTEMMSTASK.EXE
C:PROGRAM FILESMCAFEE.COMVSOMCVSRTE.EXE
c:windowsSYSTEMKB891711KB891711.EXE
C:PROGRAM FILESNETWORK ASSOCIATESCOMMON FRAMEWORKFRAMEWORKSERVICE.EXE
C:WINDOWSSYSTEMZONELABSVSMON.EXE
C:WINDOWSSYSTEMMSGLOOP.EXE
C:WINDOWSSYSTEMMSG32.EXE
C:WINDOWSSYSTEMmmtask.tsk
C:WINDOWSSYSTEMRPCSS.EXE
C:WINDOWSEXPLORER.EXE
C:PROGRAM FILESNETWORK ASSOCIATESCOMMON FRAMEWORKNAPRDMGR.EXE
C:WINDOWSTASKMON.EXE
C:WINDOWSSYSTEMSYSTRAY.EXE
C:WINDOWSSYSTEMHPSYSDRV.EXE
C:PROGRAM FILESNETROPAONE-TOUCH MULTIMEDIA KEYBOARDMMKEYBD.EXE
C:PROGRAM FILESLOGITECHMOUSEWARESYSTEMEM_EXEC.EXE
C:PROGRAM FILESBROADJUMPCLIENT FOUNDATIONCFD.EXE
C:PROGRAM FILESNETROPAONE-TOUCH MULTIMEDIA KEYBOARDKEYBDMGR.EXE
C:WINDOWSLOADQM.EXE
C:WINDOWSSYSTEMSTIMON.EXE
C:PROGRAM FILESSUPPORT.COMBINTGCMD.EXE
C:PROGRA~1NETROPAONSCRE~1OSD.EXE
C:PROGRAM FILESMCAFEE.COMVSOMCVSSHLD.EXE
C:PROGRAM FILESMCAFEE.COMAGENTMCAGENT.EXE
C:PROGRAM FILESNETWORK ASSOCIATESCOMMON FRAMEWORKUPDATERUI.EXE
C:PROGRAM FILESZONE LABSZONEALARMZLCLIENT.EXE
C:WINDOWSRunDLL.exe
C:PROGRAM FILESKODAKKODAK EASYSHARE SOFTWAREBINEASYSHARE.EXE
C:WINDOWSSYSTEMWMIEXE.EXE
C:PROGRAM FILESMCAFEE.COMVSOMCVSESCN.EXE
C:PROGRAM FILESWEBSHOTSWEBSHOTSTRAY.EXE
C:PROGRAM FILESNETROPAONE-TOUCH MULTIMEDIA KEYBOARDMMUSBKB2.EXE
C:HIJACK THISHIJACKTHIS.EXE

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.my.myway.com/
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page =
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:PROGRAM FILESADOBEACROBAT 5.0READERACTIVEXACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHELPER.DLL
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:PROGRAM FILESCANONEASY-WEBPRINTTOOLBAND.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:PROGRAM FILESMCAFEE.COMVSOMCVSSHL.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:WINDOWSSYSTEMMSDXM.OCX
O4 - HKLM..Run: [ScanRegistry] c:windowsscanregw.exe /autorun
O4 - HKLM..Run: [TaskMonitor] c:windowstaskmon.exe
O4 - HKLM..Run: [SystemTray] SysTray.Exe
O4 - HKLM..Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM..Run: [HPScanPatch] C:WINDOWSSYSTEMHPScanFix.exe
O4 - HKLM..Run: [hpsysdrv] c:windowssystemhpsysdrv.exe
O4 - HKLM..Run: [Keyboard Manager] C:Program FilesNetropaOne-touch Multimedia KeyboardMMKeybd.exe
O4 - HKLM..Run: [EM_EXEC] C:PROGRA~1LOGITECHMOUSEW~1SYSTEMEM_EXEC.EXE
O4 - HKLM..Run: [BJCFD] C:Program FilesBroadJumpClient FoundationCFD.exe
O4 - HKLM..Run: [LoadQM] loadqm.exe
O4 - HKLM..Run: [StillImageMonitor] C:WINDOWSSYSTEMSTIMON.EXE
O4 - HKLM..Run: [tgcmd] "C:Program FilesSupport.combintgcmd.exe" /server /startmonitor /deaf
O4 - HKLM..Run: [VSOCheckTask] "C:PROGRA~1MCAFEE.COMVSOMCMNHDLR.EXE" /checktask
O4 - HKLM..Run: [VirusScan Online] "C:PROGRA~1MCAFEE.COMVSOmcvsshld.exe"
O4 - HKLM..Run: [MCAgentExe] C:PROGRA~1MCAFEE.COMAGENTmcagent.exe
O4 - HKLM..Run: [MCUpdateExe] C:PROGRA~1MCAFEE.COMAGENTMCUPDATE.EXE
O4 - HKLM..Run: [McAfeeUpdaterUI] "C:Program FilesNetwork AssociatesCommon FrameworkUpdaterUI.exe" /StartedFromRunKey
O4 - HKLM..Run: [KodakCCS] c:windowsSystem32DriversKodakCCS.exe
O4 - HKLM..Run: [mdac_runonce] C:WINDOWSSYSTEMrunonce.exe
O4 - HKLM..Run: [Zone Labs Client] C:Program FilesZone LabsZoneAlarmzlclient.exe
O4 - HKLM..RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM..RunServices: [Encompass_ENCMONTR] C:Program FilesEncompassENCMONTR.EXE
O4 - HKLM..RunServices: [McAfeeWebScanX] C:PROGRAM FILESNETWORK ASSOCIATESMCAFEE VIRUSSCANWebScanX.Exe /RUNSERVICES
O4 - HKLM..RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM..RunServices: [McVsRte] C:PROGRA~1MCAFEE.COMVSOmcvsrte.exe /embedding
O4 - HKLM..RunServices: [KB891711] c:windowsSYSTEMKB891711KB891711.EXE
O4 - HKLM..RunServices: [McAfee Framework Service] C:PROGRAM FILESNETWORK ASSOCIATESCOMMON FRAMEWORKFRAMEWORKSERVICE.EXE /ServiceStart
O4 - HKLM..RunServices: [TrueVector] C:WINDOWSSYSTEMZONELABSVSMON.EXE -service
O4 - HKCU..Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - Startup: Kodak EasyShare software.lnk = C:Program FilesKodakKodak EasyShare softwarebinEasyShare.exe
O4 - Startup: Webshots.lnk = C:Program FilesWebshotsWebshotsTray.exe
O8 - Extra context menu item: Easy-WebPrint Print - res://C:PROGRAM FILESCANONEASY-WEBPRINTResource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:PROGRAM FILESCANONEASY-WEBPRINTResource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:PROGRAM FILESCANONEASY-WEBPRINTResource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:PROGRAM FILESCANONEASY-WEBPRINTResource.dll/RC_AddToList.html
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_02binnpjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_02binnpjpi150_02.dll
O12 - Plugin for .spop: C:PROGRA~1INTERN~1PluginsNPDocBox.dll
O16 - DPF: {1C854D5E-66D9-11D3-81DD-00A0C9B62983} (TestX Class) - http://209.1.231.142/Plugin/3DGreetings/PlayerX.CAB
O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://www.pollg.com/central/02030106/cccabs/CleverContent.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab