computer won't shut down

[Dad]

After having windows xp installed (clean install)
When I go to shut down windows is the only thing that shuts down .  I have to shut down my  computer manually.  What happened when windows xp was installed to cause this.

[Corrine]

It appears that this is not uncommon with XP.  You may want to start with this Microsoft KB article:  Windows stops responding during Windows XP shut down.  (Was Service Pack 2 installed?  Have all Windows Updates been installed?

Also see the suggestions here:  WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING

Please let us know if this did not solve your problem.