Somebody please help me

Started by Ams, September 14, 2007, 11:28:43 AM

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Ams

On my default desktop it says something about how someone has tried accesing my computer from  remote location and it says "my ip adress" which is totaly diffrent from my real one. I have some shield at the bottom of my screen which goes red with an X adn blue with a ?. the task manager has been disable by the admin and im the admin for the computer and i never touched the task manager and dont know how to enable it. What are some things i can do to get rid of these? Every time i run Super AntiSppyware i clean it all out but then i do it again adn theres 60 new ones. Someopne please help me thansk. Here is a hijack this log;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:56:14 PM, on 9/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nusrmgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\Program Files\SecCenter\scprot4.exe
C:\WINDOWS\mgrs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\Documents and Settings\M i c h a e l\My Documents\?ecurity\w?nspool.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\802.11 Wireless LAN\802.11g Wireless Cardbus & PCI Adapter HW.51 V1.00\WlanCU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Protection Bar - {F06E2ABE-3A50-4079-BE25-FC100D9EAA25} - C:\Program Files\Image ActiveX Access\iesbpl.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HTV Agent] C:\Program Files\HTV\HTV.exe
O4 - HKLM\..\Run: [ohibanul] rundll32.exe "C:\Program Files\ohibanul\cxqrcnob.dll",Init
O4 - HKLM\..\Run: [lebcdwhg] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\lebcdwhg.dll"
O4 - HKLM\..\Run: [SC2] C:\Program Files\SecCenter\scprot4.exe
O4 - HKLM\..\Run: [smgr] mgrs.exe
O4 - HKLM\..\Run: [avp] C:\WINDOWS\TEMP\win3E.tmp.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [Hota] "C:\PROGRA~1\SKS~1\msdtc.exe" -vt ndrv
O4 - HKCU\..\Run: [Kqgm] "C:\Documents and Settings\M i c h a e l\My Documents\?ecurity\w?nspool.exe"
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [Hota] "C:\PROGRA~1\SKS~1\msdtc.exe" -vt ndrv (User '?')
O4 - HKUS\S-1-5-21-1220945662-1770027372-839522115-1004\..\Run: [Kqgm] "C:\Documents and Settings\M i c h a e l\My Documents\?ecurity\w?nspool.exe" (User '?')
O4 - S-1-5-21-1220945662-1770027372-839522115-1004 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User '?')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Wireless Configuration Utility HW.51.lnk = C:\Program Files\802.11 Wireless LAN\802.11g Wireless Cardbus & PCI Adapter HW.51 V1.00\WlanCU.exe
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O22 - SharedTaskScheduler: beers - {b8ea5f37-7327-4923-9808-8fd3b6f0d529} - C:\WINDOWS\system32\ddllup.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: OneCare Firewall (msfwsvc) - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (file missing)

--
End of file - 8829 bytes


Corrine

Please do the following:
  • Download a diagnostic tool (MGADiag.exe) from >here< and save this to your Desktop.
  • Double-click on MGADiag.exe.
  • When the program has finished, click on the Validation tab and then click on Copy to Clipboard
  • Please post the results in your next reply.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Ams

Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Validation Control not Installed
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-CXXM4-FG6VR-29F63
Windows Product Key Hash: kar/krw22jbtJtyYy1bWfnzd0vI=
Windows Product ID: 55274-009-6812416-22185
Windows Product ID Type: 5
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {FC455F77-0B91-424B-9953-0A005F015FAD}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: FCEE394C-438-80041002_025D1FF3-262-80041002_025D1FF3-170-80041002_025D1FF3-171-1_025D1FF3-179-2
Resolution Status: Validation Control not Installed

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2993-80070002_FCEE394C-438-80041002_025D1FF3-262-80041002_025D1FF3-170-80041002_025D1FF3-171-1_025D1FF3-179-2_E2AD56EA-324-8009_E2AD56EA-325-2ee7_16E0B333-80-80004005_B4D0AA8B-911-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FC455F77-0B91-424B-9953-0A005F015FAD}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-29F63</PKey><PID>55274-009-6812416-22185</PID><PIDType>5</PIDType><SID>S-1-5-21-1220945662-1770027372-839522115</SID><SYSTEM/><BIOS/><HWID>54643CAF01848E68</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>     <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>16C8E61AFE0D502</Val><Hash>YWH9QMKNr7jb3aV+Xqh6MYCVuiM=</Hash><Pid>73931-641-0980443-57200</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 


Corrine

Hi, Ams.  Because the Validation Control is not installed, we need you to go to the Diagnostic Site: http://www.microsoft.com/genuine/diag/ and follow the instructions there.  Then re-run the original MGADiag.exe. 

Thanks.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Ams

im having trouble with the last step on that page i cant download what it wants.

Corrine

Try the MGADiag.exe with Internet Explorer instead of Firefox.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Ams

Now i cant copy it after it finishes i cant copy. i click it and nothing happens.

Ams

nvm i believe i am clean thank you for your help

Corrine

Hi, Ams. 

When you first came here to LzD for help, you said you have a licensed copy of OneCare Live that your Mom got you.  If that is truly the case, then I strongly suggest you pull out the license information and call 1-866-PCSAFETY (1-866-727-2338).  This phone number is for virus and other security-related support. It is available 24 hours a day for the U.S. and Canada.

If you have valid, licensed software, then you need to go to the Windows Genuine Forum, register and post the log.   http://forums.microsoft.com/Genuine/default.aspx?ForumGroupID=125&SiteID=25 If necessary, copy the original log or provide a link to this thread.

In the event you are a victim of piracy, help is available from this site:  http://www.microsoft.com/piracy/

Until you are able to prove you have a legitimate copy of the operating system, you will not receive further help from me.



Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.