It began with a mysterious toolbar

Started by Nissi1, April 29, 2010, 10:19:37 PM

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Corrine

ComboFix removed the orphan GoToAssist on a previous run.  But, hold off then and I'll see what I can find for you.  In the meantime, keep your monitor clean.   :hysterical:



Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Corrine

Hi, Nissi1.  I need to see if I can locate the CLSID for AdawareAlert for removing it from the Security Center in the log.  I'm not seeing it anywhere else in your logs.  I won't have time to continue researching it until tomorrow.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Nissi1

Hello again Corrine,

You have been very patient and extremely helpful as always.  I thought the other programs could be removed with ComboFix, however since they cannot please look no further since it is not that important.  It is obvious I do not have any form of malware and have taken enough of your precious time.

I attempted several times to copy and paste ComboFix /Uninstall into the run box, but for some reason it would not work.  It would not paste in the run box.   I typed Combofix /Uninstall in the run box then received a notice Combofix had been uninstalled.  According to your instructions, I am certain more than that was suppose to occur. :laughing:

As for your other instructions, I have all the programs you listed installed on my computer, except Secunia which I have not used for some time.  Thanks to you and all the other MVP's and non-MVP's that have freely given your time to share your knowledge in blogs and arenas like this, my computer remains malware free.  However, it gives me peace of mind to know where to run in the event that circumstance changes.

Thank you very much,

Zandra

Nissi1

Good morning Corrine,

I again attempted to input ComboFix /Uninstall in the run box.  This time I received a Windows cannot find... notice.  ComboFix is on my desktop.  Can I browse to the desktop location, type in /Uninstall and then run it?

Thank you.

Corrine

Hi, Zandra. 

After spending most of the day outside working in the yard, I'm glad I read your last posts before attempting further research.  As I recall from what I was looking at last night, at least one in not more of the "no files" related to the programs that have been removed. 

In the event ComboFix did not properly uninstall, please right-click ComboFix.exe on your desktop and rename it Uninstall.exe.  Following that, and double-click Uninstall.exe. 

With all the changes that have been made, you may want to run Disk Cleanup.  Following are the instructions for Windows Vista and Windows 7:

  • Click start, type Disk Cleanup in the search box
  • Right-Click Disk Cleanup and select "Run as Administrator" and accept the UAC elevation prompt.
  • Select the drive where Windows is installed (if you have more than one drive) and click "OK".
  • When the scan completes, check/uncheck desired boxes.
  • Next, please click the More Options tab at the top.
  • Click the "Clean up..." button under the "System Restore and Shadow Copies" section at the bottom.
  • Click Delete in response to the question "Are you sure you want to delete all but the most recent restore point?", click OK and answer Yes again.
  • The disk clean up utility will remove the selected items.  When it completes, please restart the computer to properly record the changes made to the hard disk.

When you need a break, stop in the LandzDown Lounge for a game.  In the meantime, I'll see you on Twitter.  Please let us know if you have any questions.




Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.