redirect virus - need help

Started by Tmoe380, December 24, 2011, 02:32:20 AM

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Tmoe380

I have been trying to locate the source of this virus for a week now.  I have run malware, avg, ad-aware, attempted scanning with vundo removers.  I've done scans in safe mode as well as shutting off all services, then scanning.  Occasionally I will catch an infected file but the problem always comes back.

I've determined that I need supervised help.  The virus will redirect links from search engines and occasionally it will shut down explorer.exe.  I am running win 7 64bit and use firefox.  thank you for any help.

Corrine

Hi, Tmoe380.  Welcome to LandzDown Forum.

We will do our best to assist you.  However, in order to do so, please follow all instructions provided in the sequence given.  Do not install/re-install any programs or run any fixes or scanners that you have not been instructed to use.  This may cause conflicts with the tools being used in the cleanup process.   

If you have questions regarding any of the instructions or problems running any tools, please let us know.

Please download the TDSSKiller.exe by Kaspersky... save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista - W7 users: Right-click and select "Run As Administrator".
    If TDSSKiller does not run... rename it. Right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. ektfhtw.com).
    If you don't see file extensions, please see:  How to change the file extension.
  • Click the Start Scan button.  Do not use the computer during the scan!
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the "Scan results - Select action for found objects[/b]" and offer 3 options.

    • Ensure Cure (default) is selected... then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_dd.mm.yyyy_hh.mm.ss_log.txt will be created and saved to the root directory. (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.
Next, please follow the instructions in Log Posting Instructions.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

Tmoe380

Thank you for the fast reply.

TDSSkiller found NO threats.

Results of screen317's Security Check version 0.99.30
 
Windows 7  x64 (UAC is disabled!) 
Internet Explorer 9 
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled! 
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware   
Java(TM) 6 Update 26 
Java version out of date!
Adobe Reader 9 Adobe Reader out of date!
Mozilla Firefox 8.0. Firefox out of Date! 
````````````````````````````````
Process Check: 
objlist.exe by Laurent

``````````End of Log````````````

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421  BrowserJavaVersion: 1.6.0_26
Run by Tmoe at 21:04:19 on 2011-12-23
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6111.3916 [GMT -6:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\REGSVR32.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {BA14329E-9550-4989-B3F2-9732E92D17CC} - No File
dRun: [MqmPZP] C:\Windows\TEMP\gdi32.exe
dRun: [MqmPY] C:\Windows\TEMP\cmd.exe
dRun: [MqmPgP] C:\Windows\TEMP\win32.exe
dRun: [MqmPqg] C:\Windows\TEMP\hexdump.exe
StartupFolder: C:\Users\Tmoe\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Tmoe\AppData\Roaming\Dropbox\bin\Dropbox.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{3BAB5AC4-0DD3-4A44-A593-140DCA105662} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{3BAB5AC4-0DD3-4A44-A593-140DCA105662}\030313447333232303147303F574 : DhcpNameServer = 192.168.11.1
TCP: Interfaces\{3BAB5AC4-0DD3-4A44-A593-140DCA105662}\075726232323 : DhcpNameServer = 10.1.10.1
TCP: Interfaces\{3BAB5AC4-0DD3-4A44-A593-140DCA105662}\2456C6B696E6F554E68616E6365646F575962756C6563737F5543464934473 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{3BAB5AC4-0DD3-4A44-A593-140DCA105662}\267636F57657563747 : DhcpNameServer = 192.168.196.1
TCP: Interfaces\{3BAB5AC4-0DD3-4A44-A593-140DCA105662}\3416E6479676E697 : DhcpNameServer = 68.87.72.130 68.87.77.130
TCP: Interfaces\{3BAB5AC4-0DD3-4A44-A593-140DCA105662}\8484F4E4F42535 : DhcpNameServer = 10.61.32.1 1.1.1.1
TCP: Interfaces\{5DBFBD58-DD01-4EFB-BBA9-EB13D11E42A6} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{C14F00AA-FF88-4207-B743-1ACFFB86A874} : DhcpNameServer = 192.168.42.129
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Name-Space Handler: ftp\* - {419A0123-4312-1122-A0C0-434FDA6DA542} - C:\Program Files (x86)\CoreFTP\pftpns.dll
Notify: VESWinlogon - VESWinlogon.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64:     AcroIEHelperStub - No File
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO-X64:     Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64:     SkypeIEPluginBHO - No File
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO-X64:     URLRedirectionBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: {BA14329E-9550-4989-B3F2-9732E92D17CC} - No File
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Tmoe\AppData\Roaming\Mozilla\Firefox\Profiles\qaerho93.default\
FF - prefs.js: browser.search.selectedEngine - Google Translate ANY => EN
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com./
FF - prefs.js: keyword.URL - hxxp://search.bearshare.com/web?src=ffb&systemid=2&q=
FF - prefs.js: network.proxy.ftp - 202.41.135.68
FF - prefs.js: network.proxy.ftp_port - 8080
FF - prefs.js: network.proxy.http - 202.41.135.68
FF - prefs.js: network.proxy.http_port - 8080
FF - prefs.js: network.proxy.socks - 202.41.135.68
FF - prefs.js: network.proxy.socks_port - 8080
FF - prefs.js: network.proxy.ssl - 202.41.135.68
FF - prefs.js: network.proxy.ssl_port - 8080
FF - prefs.js: network.proxy.type - 4
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll
FF - plugin: C:\Program Files (x86)\NOS\bin\np_gp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Tmoe\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\Users\Tmoe\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Users\Tmoe\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Tmoe\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
---- FIREFOX POLICIES ----


============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 regi;regi;\??\C:\Windows\system32\drivers\regi.sys --> C:\Windows\system32\drivers\regi.sys [?]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2009-9-4 189984]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2009-9-8 104960]
R2 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2009-9-8 411496]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-7-22 642920]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys --> C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys [?]
R3 MotioninJoyXFilter;MotioninJoy Virtual Xinput device Filter Driver;C:\Windows\system32\DRIVERS\MijXfilt.sys --> C:\Windows\system32\DRIVERS\MijXfilt.sys [?]
R3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\system32\DRIVERS\SFEP.sys --> C:\Windows\system32\DRIVERS\SFEP.sys [?]
R3 stdriver;Sound tap driver Upper Class Filter Driver v2.0.0.0;C:\Windows\system32\DRIVERS\stdriver64.sys --> C:\Windows\system32\DRIVERS\stdriver64.sys [?]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-12-2 366152]
S2 Roxio Upnp Server 10;Roxio Upnp Server 10;C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUpnpService10.exe [2009-6-26 362992]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-1-21 30963576]
S3 npggsvc;nProtect GameGuard Service;C:\Windows\system32\GameMon.des -service --> C:\Windows\system32\GameMon.des -service [?]
S3 RaneSixtyEightUsb;Rane Sixty-Eight driver;C:\Windows\system32\Drivers\RaneSixtyEightUsb.sys --> C:\Windows\system32\Drivers\RaneSixtyEightUsb.sys [?]
S3 RaneSixtyEightUsbNoSSL;%RaneSixtyEightUsbNoSSL.SvcDesc%;C:\Windows\system32\Drivers\RaneSixtyEightUsbNoSSL.sys --> C:\Windows\system32\Drivers\RaneSixtyEightUsbNoSSL.sys [?]
S3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe [2009-6-26 313840]
S3 SampleCollector;Intel(R) Sample Collector;C:\Program Files\Sony\VAIO Care\collsvc.exe [2009-9-8 167424]
S3 SL3;SL3 Driver;C:\Windows\system32\Drivers\Sl3.sys --> C:\Windows\system32\Drivers\Sl3.sys [?]
S3 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2009-9-8 120104]
S3 SOHDBSvr;VAIO Media plus Database Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2009-9-8 70952]
S3 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2009-9-8 427304]
S3 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2009-9-8 75048]
S3 SOHPlMgr;VAIO Media plus Playlist Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2009-9-8 91432]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2009-9-8 468264]
S3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2009-9-8 357672]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2009-9-8 110888]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-12-23 13:10:27   69000   ----a-w-   C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DB41F074-CAA5-4F8B-B3F4-D5A99BD6B08B}\offreg.dll
2011-12-23 13:10:24   8822856   ----a-w-   C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DB41F074-CAA5-4F8B-B3F4-D5A99BD6B08B}\mpengine.dll
2011-12-19 18:51:54   --------   d-----w-   C:\VundoFix Backups
2011-12-16 17:32:31   --------   d-----w-   C:\ProgramData\PC Tools
2011-12-15 18:28:57   43520   ----a-w-   C:\Windows\System32\csrsrv.dll
2011-12-15 18:28:56   3145216   ----a-w-   C:\Windows\System32\win32k.sys
2011-12-15 18:28:55   723456   ----a-w-   C:\Windows\System32\EncDec.dll
2011-12-15 18:28:55   534528   ----a-w-   C:\Windows\SysWow64\EncDec.dll
2011-12-15 18:28:49   2048   ----a-w-   C:\Windows\SysWow64\tzres.dll
2011-12-15 18:28:49   2048   ----a-w-   C:\Windows\System32\tzres.dll
2011-12-10 01:36:00   --------   d-----w-   C:\Users\Tmoe\AppData\Roaming\AVG
2011-12-09 17:21:11   --------   d--h--w-   C:\ProgramData\Common Files
2011-12-09 17:16:59   --------   d-----w-   C:\ProgramData\MFAData
2011-12-04 00:15:41   50808   ----a-w-   C:\Windows\System32\drivers\SeratoUsb.sys
2011-12-02 08:39:21   --------   d-----w-   C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-11-24 08:54:59   --------   d-----w-   C:\Users\Tmoe\.swt
.
==================== Find3M  ====================
.
2011-11-20 09:59:15   414368   ----a-w-   C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-04 01:53:39   2309120   ----a-w-   C:\Windows\System32\jscript9.dll
2011-11-04 01:44:47   1390080   ----a-w-   C:\Windows\System32\wininet.dll
2011-11-04 01:44:21   1493504   ----a-w-   C:\Windows\System32\inetcpl.cpl
2011-11-04 01:34:43   2382848   ----a-w-   C:\Windows\System32\mshtml.tlb
2011-11-03 22:47:42   1798144   ----a-w-   C:\Windows\SysWow64\jscript9.dll
2011-11-03 22:40:21   1427456   ----a-w-   C:\Windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47   1127424   ----a-w-   C:\Windows\SysWow64\wininet.dll
2011-11-03 22:31:57   2382848   ----a-w-   C:\Windows\SysWow64\mshtml.tlb
2011-09-29 16:29:28   1923952   ----a-w-   C:\Windows\System32\drivers\tcpip.sys
.
============= FINISH: 21:12:15.73 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/16/2009 10:48:08 PM
System Uptime: 12/22/2011 9:20:55 PM (24 hours ago)
.
Motherboard: Sony Corporation |  | VAIO
Processor: Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz | N/A | 2133/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 458 GiB total, 223.477 GiB free.
E: is Removable
F: is Removable
G: is CDROM ()
H: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP149: 12/16/2011 3:00:14 AM - Windows Update
RP150: 12/19/2011 11:59:15 AM - Removed Ad-Aware
RP151: 12/19/2011 12:05:19 PM - Removed AVG 2012
RP152: 12/19/2011 12:07:10 PM - Removed AVG 2012
RP153: 12/19/2011 2:54:55 PM - Removed Ad-Aware
RP154: 12/19/2011 3:07:27 PM - Installed Ad-Aware
RP155: 12/19/2011 3:08:47 PM - Installed Ad-Aware
RP156: 12/19/2011 6:44:32 PM - Windows Update
RP157: 12/21/2011 9:18:11 AM - Installed AVG 2012
RP158: 12/21/2011 9:18:46 AM - Installed AVG 2012
RP159: 12/21/2011 12:53:20 PM - Removed AVG 2012
RP160: 12/23/2011 7:09:57 AM - Windows Update
RP161: 12/23/2011 8:40:47 PM - Removed Ad-Aware
RP162: 12/23/2011 8:42:27 PM - Removed Ad-Aware
.
==== Installed Programs ======================
.
.
ACID Pro 7.0
Active@ ISO Burner
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Community Help
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS5
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe Media Player
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 9.4.7
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Amazon Kindle For PC
Amazon MP3 Downloader 1.0.10
Apple Application Support
Apple Software Update
Application Manager for VAIO
ArcSoft Magic-i Visual Effects 2
ArcSoft WebCam Companion 3
C-Force
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Click to Disc
Click to Disc Editor
Compatibility Pack for the 2007 Office system
Core FTP LE 1.3c
Debut Video Capture Software
Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Direct Show Ogg Vorbis Filter (remove only)
DivX Setup
Download Updater (AOL LLC)
Dr.Tag v3.0.1
Dropbox
EA Download Manager
eReg
Facebook Video Calling 1.0.0.8953
Final Draft 7
GNU Aspell 0.50-3
Google Talk (remove only)
Google Talk Plugin
GTK+ Runtime 2.14.7 rev a (remove only)
Indeo® Software
Japanese Fonts Support For Adobe Reader 9
Java Auto Updater
Java(TM) 6 Update 26
Junk Mail filter update
LEGO Island
Malwarebytes' Anti-Malware version 1.51.2.1300
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft WSE 3.0 Runtime
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Mozilla Firefox 8.0 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Music Transfer
NVIDIA PhysX
Oregon Trail 5
PDF Settings
Pidgin
Primo
QuickBooks Financial Center
QuickTime
Realtek HDMI Audio Driver for ATI
Realtek High Definition Audio Driver
Rosetta Stone Version 3
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy Media Creator 10 LJ
Roxio Easy Media Creator Home
RPG Maker 2003 v1.08
RPGƒcƒN[ƒ‹2003 - The Search for Pappas 2
Runtime
Scratch Live 2.3.1 (23103)
Setting Utility Series
Skype Click to Call
Skype™ 5.5
SmartWi Connection Utility
Sony Home Network Library
Sony Picture Utility
StarCraft II
Steam
Super Meat Boy
The Sims™ 3
The Typing of The Dead US
Uninstall 1.0.0.1
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553092)
VAIO Care
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Intelligent Network Service Manager
VAIO Content Metadata Manager Settings
VAIO Content Metadata XML Interface Library
VAIO Content Monitoring Settings
VAIO Control Center
VAIO Data Restore Tool
VAIO DVD Menu Data Basic
VAIO Entertainment Platform
VAIO Event Service
VAIO Help and Support
VAIO Media plus
VAIO Media plus Opening Movie
VAIO Movie Story
VAIO Movie Story Template Data
VAIO OOBE and Startup Assistant
VAIO Original Function Settings
VAIO Power Management
VAIO Presentation Support
VAIO Survey
VAIO Update 4
VAIO Wallpaper Contents
VC80CRTRedist - 8.0.50727.6195
Ventrilo Client
VirtualCloneDrive
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Visual Studio 2008 x64 Redistributables
VLC media player 1.0.3
Winamp
Winamp Detector Plug-in
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Player Firefox Plugin
WinDVD BD for VAIO
WinRAR archiver
Yahoo! Detect
Yahoo! Messenger
.
==== Event Viewer Messages From Past Week ========
.
12/23/2011 8:05:15 PM, Error: atikmdag [43029]  - Display is not active
12/23/2011 7:09:58 AM, Error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume .
12/22/2011 9:49:42 PM, Error: atikmdag [52236]  - CPLIB :: General - Invalid Parameter
12/22/2011 8:55:11 AM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
12/22/2011 8:55:10 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/22/2011 8:55:10 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/22/2011 8:55:10 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
12/22/2011 8:55:10 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
12/22/2011 8:55:09 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/22/2011 8:55:03 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
12/22/2011 8:54:57 AM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
12/22/2011 8:51:46 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD Avgldx64 Avgmfx64 DfsC discache ElbyCDIO NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Wanarpv6 WfpLwf
12/22/2011 6:45:06 PM, Error: Service Control Manager [7001]  - The MBAMService service depends on the MBAMProtector service which failed to start because of the following error:  The system cannot find the file specified.
12/22/2011 6:45:06 PM, Error: Service Control Manager [7000]  - The MBAMProtector service failed to start due to the following error:  The system cannot find the file specified.
12/22/2011 6:42:54 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.
12/22/2011 6:34:29 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD DfsC discache ElbyCDIO NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Wanarpv6 WfpLwf
12/22/2011 6:34:29 PM, Error: Service Control Manager [7001]  - The Task Scheduler service depends on the Windows Event Log service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
12/21/2011 6:12:29 PM, Error: Service Control Manager [7022]  - The Windows Update service hung on starting.
12/21/2011 12:57:06 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
12/21/2011 10:19:20 PM, Error: Service Control Manager [7031]  - The AVG WatchDog service terminated unexpectedly.  It has done this 4 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
12/21/2011 10:19:17 PM, Error: Service Control Manager [7031]  - The AVG WatchDog service terminated unexpectedly.  It has done this 3 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
12/21/2011 10:19:13 PM, Error: Service Control Manager [7031]  - The AVG WatchDog service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
12/21/2011 10:19:06 PM, Error: Service Control Manager [7031]  - The AVG WatchDog service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
12/21/2011 10:19:00 PM, Error: Service Control Manager [7034]  - The VAIO Power Management service terminated unexpectedly.  It has done this 1 time(s).
12/21/2011 10:18:49 PM, Error: Service Control Manager [7031]  - The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
12/21/2011 10:18:44 PM, Error: Service Control Manager [7034]  - The Lavasoft Ad-Aware Service service terminated unexpectedly.  It has done this 1 time(s).
12/21/2011 10:18:22 PM, Error: Service Control Manager [7034]  - The VAIO Content Folder Watcher service terminated unexpectedly.  It has done this 1 time(s).
12/21/2011 10:18:21 PM, Error: Service Control Manager [7034]  - The VAIO Entertainment Database Service service terminated unexpectedly.  It has done this 1 time(s).
12/21/2011 10:18:19 PM, Error: Service Control Manager [7034]  - The VAIO Entertainment UPnP Client Adapter service terminated unexpectedly.  It has done this 1 time(s).
12/21/2011 10:18:17 PM, Error: Service Control Manager [7034]  - The VAIO Event Service service terminated unexpectedly.  It has done this 1 time(s).
12/20/2011 10:17:04 PM, Error: Service Control Manager [7034]  - The Realtek Audio Service service terminated unexpectedly.  It has done this 1 time(s).
12/20/2011 10:16:59 PM, Error: Service Control Manager [7034]  - The ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## service terminated unexpectedly.  It has done this 1 time(s).
12/20/2011 10:16:22 PM, Error: Service Control Manager [7034]  - The IviRegMgr service terminated unexpectedly.  It has done this 1 time(s).
12/20/2011 10:16:02 PM, Error: Service Control Manager [7034]  - The Intel(R) Matrix Storage Event Monitor service terminated unexpectedly.  It has done this 1 time(s).
12/20/2011 10:13:06 PM, Error: Service Control Manager [7034]  - The AMD External Events Utility service terminated unexpectedly.  It has done this 1 time(s).
12/20/2011 10:12:25 PM, Error: Service Control Manager [7031]  - The ASKUpgrade service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/20/2011 10:12:21 PM, Error: Service Control Manager [7031]  - The ASKService service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/19/2011 3:01:00 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  Lbd
12/17/2011 6:39:45 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD Avgldx64 Avgmfx64 Avgtdia DfsC discache ElbyCDIO NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Wanarpv6 WfpLwf
12/17/2011 2:28:17 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
12/17/2011 2:28:17 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
.
==== End Of File ===========================

Thank you for taking the time to go through all of this.  I really apprecate the help.  Happy Holidays.

Corrine

Hi, Tmoe380.

Merry Christmas to you as well!  I'm taking a quick break in Christmas Eve preparations (old-fashioned Ukrainian style) but let's see if you can get you started.

Let's flush your DNS cache and restore the HOSTS file:

Please copy/paste the lines in bold below to Notepad:

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0


Save as flush.bat to your desktop.
Double-click flush.bat file to run it. Your computer will reboot.

Note:  For Windows Vista or Windows 7, right-click flush.bat and select "Run as Administrator".

Next, please follow these instructions carefully.

Download ComboFix from one of the following locations:

Link 1
Link 2

!!! IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your antivirus and anti-malware security applications. If not disabled, these programs will likely interfere with cleanup process. This can usually be accomplished by a right-click on the icon in the System Tray. 

Note:  If you are unsure how to disable your security software, see the instructions in this topic at Tech Support Forum:  How to disable your security applications.

Now, please run ComboFix:

  • Note:  If infections are found, ComboFix will automatically reboot the machine to complete the removal process.  Please ensure all opened windows are closed before proceeding.
  • Double-click ComboFix.exe on your desktop and follow the prompts.
  • As part of the process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it is strongly recommended to have this pre-installed on your machine before doing any malware removal. The Recovery Console will allow you to start up the computer in a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    Please note: If the Microsoft Windows Recovery Console is already installed on the computer, ComboFix will continue the malware removal procedures.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console.
  • When prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


  • After the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


  • Click "Yes" to continue scanning for malware.

  • When finished, a log will be produced. Please include the C:\ComboFix.txt in your next reply.

Did you run the Check Disk utility as suggested?

12/23/2011 7:09:58 AM, Error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume .



Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.