MS XP Google Chrome Virus Issue

catfish43 · February 06, 2013, 04:38:28 PM

Ok, when starting Chrome on a work computer we get VGrabber home page, what can we do?

Corrine · February 06, 2013, 04:43:58 PM

Hi, catfish43. Welcome to LandzDown Forum.

We will do our best to assist you. However, in order to do so, please follow all instructions provided in the sequence given. Do not install/re-install any programs or run any fixes or scanners that you have not been instructed to use. This may cause conflicts with the tools being used in the cleanup process.

If you have questions regarding any of the instructions or problems running any tools, please let us know.

Please provide a copy of the logs in the Log Posting Instructions topic.

Thank you.

catfish43 · February 06, 2013, 04:48:53 PM

Log Posting Instructions linktake me back to the LD homepage

catfish43 · February 06, 2013, 04:54:41 PM

never mind

catfish43 · February 06, 2013, 05:08:24 PM

get the first log only and not saved automatically?

Corrine · February 06, 2013, 09:40:16 PM

Hi, catfish43. Sorry about the link to the instructions. I'll fix my notes.

Did you download DDS to your desktop? Notepad should have two open instances showing on your taskbar with both logs. Please check your taskbar/desktop.

Thanks.

catfish43 · February 07, 2013, 01:04:07 PM

Connie, only one opened. i can try again a little later this morning.

Corrine · February 07, 2013, 07:51:03 PM

Hi, catfish43.

Please post the log that you obtained and I can get an idea of what we are dealing with.

Thanks.