How do I unblock my pc

Started by Lwfjr, March 20, 2013, 05:06:03 AM

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Lwfjr

I have a notice to send $300 to a  site to get my pc unblocked


Corrine

Hi, Lwfjr.  Welcome to LandzDown Forum.

We will do our best to assist you.  However, in order to do so, please follow all instructions provided in the sequence given.  Do not install/re-install any programs or run any fixes or scanners that you have not been instructed to use.  This may cause conflicts with the tools being used in the cleanup process.   

If you have questions regarding any of the instructions or problems running any tools, please let us know.

Important:  Without additional information about the ransomware trojan your computer is infected with, it is difficult to provide removal instructions.  In the event you are unable to follow the instructions below, please provide additional information regarding the ransom screen you see on your computer.

1.  Please restart your computer in Safe Mode with Networking. (To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard. Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. Windows will now boot into safe mode with networking and prompt you to login as a user.) 

2.  Without restarting the computer, please download Rkill by Grinler and save it to your desktop.

  • Double-click on the Rkill desktop icon to run the tool.  Note:  For Windows Vista or Windows 7, please right-click and select "Run As Administrator".
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Note:  Do not restart the computer, or you will need to run the application again. 

3.  Download and save the Emsisoft Anti-Malware setup program to your desktop from here:  http://www.emsisoft.com/en/software/antimalware/download/

Note:  This is a large file so please be patient.  After the download has been completed, please do the following:

  • Double-click on the EmsisoftAntiMalwareSetup.exe icon to start the program. If Windows Smart Screen issues an alert, please allow it to run anyway.
  • If there is an alert about safe mode, please click on the Yes button to continue.  Select the language you wish to use and press the OK button.
  • On the "Licensing" screen, select the "Freeware mode" link located below the "I have a license" box.
  • Make any selections you wish on the screen about Emsisoft's Anti-Malware network and click Next.
  • Be patient while the definitions are updated.
  • Click on the Clean computer now button.
  • At the display a screen asking what type of scan you would like to perform, select the Deep Scan option and then click on the Scan button.
  • Please be patient while Emsisoft Anti-Malware scans your computer as this will take some time.
  • When the scan has finished, click on the Quarantine Selected Objects button.
  • Restart your computer into the normal Windows mode.
After your computer restarts, please follow the instructions in the Log Posting Instructions topic so we can complete cleaning your computer.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

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winchester73

Is this the FBI or DOJ MoneyPak virus nag screen?

''Your computer is blocked for violation of federal law'' or "The work of your computer has been suspended on the grounds of the violation of the law of the United States of America"?
Speak softly, but carry a big Winchester ... Winchester Arms Collectors Association member