Something is wrong!

[DR M]

Ok, Corrine. Thank you for your help so far. :rose:

I will post here the whole error report in Viber, in case someone can help. Otherwise I will completely uninstall Viber from both, the computer and the phone.

The error report:

Viber caused a (0xc0000005)
in module libViber.dll at 0023:56e6ee4e.

Exception handler called.
Error occurred at 12/16/2014 22:26:08.
C:\Users\DR WHO\AppData\Local\Viber\Viber.exe, run by DR WHO.
Operating system:  Windows Vista (6.1.7601).
8 processor(s), type 586.
38% memory in use.
0 MBytes physical memory.
3710 MBytes physical memory free.
0 MBytes paging file.
0 MBytes paging file free.
2048 MBytes user address space.
1663 MBytes user address space free.
Read from location 00000000 caused an access violation.

Context:
EDI:    0x00000000  ESI: 0x00000000  EAX:   0x0031d1e4
EBX:    0x00000000  ECX: 0x00000000  EDX:   0x006c006e
EIP:    0x56e6ee4e  EBP: 0x0031d20c  SegCs: 0x00000023
EFlags: 0x00010246  ESP: 0x0031d1d8  SegSs: 0x0000002b

Bytes at CS:EIP:
8b 16 50 8b 42 14 8b ce c6 45 fc 02 ff d0 8d 4d
0: 0023:56E6EE4E (0x0031D230 0x00000000 0x56DA8F7B 0x00000000), viberAppMain()+850206 byte(s)
1: 0023:56E6E91B (0x00000000 0x00000000 0x0031D618 0x00000000), viberAppMain()+848875 byte(s)
2: 0023:56DA8F7B (0x62C2A04D 0x00000000 0x0031D618 0x00000000), viberAppMain()+39499 byte(s)
3: 0023:56DAC65C (0x0031D618 0x00000000 0x0108AFE8 0x00000000), viberAppMain()+53548 byte(s)
4: 0023:63510BB9 (0x0110D808 0x00000000 0x0031D618 0x00000000), QApplicationPrivate::notify_helper()+0185 byte(s)
5: 0023:65C8346F (0x01037F60 0x00000000 0x0031D618 0x00000000), QCoreApplication::notifyInternal()+0127 byte(s)

===== [end of ERROR.LOG] =====

[Corrine]

Found out the source of the problem!  ESET is blocking Viber.  See ESET Rebuffs Viber's #esetsucks Hashtag with Proof of Application's Silent Activity - Softpedia.

Read the article carefully and decide what you want to do.  Having read the article a second time myself, I wanted to draw your attention to a couple of key points:

NOD32 is not the only antivirus product that flags the desktop version of Viber as a potentially unwanted application. Clam AntiVirus and Dr. Web also mark it as a similar threat.

The reason the desktop version of Viber was identified by ESET and other vendors as a potentially unwanted application is because of the silent downloading and sending of statistics, as illustrated in the image in this Tweet by ESET:  https://twitter.com/esetglobal/status/545273531089817600

[DR M]

Found out the source of the problem!

I was sure about this!!!!   :dance:

Anyway, I already uninstalled Viber from both, the computer and the phone. But today I read that I should reinstalled it to deactivate my account. So I did. Before, I turned off Eset's protection, to see what is going to happen. I got again the same error. So, I changed the compatibility mode (run for Windows XP), to enter the program and deactivate the account. I deactivated it and uninstalled it. Now I don't have Viber installed in any of my devices. I don't know what really caused the problem, but I can do my job with Skype.

Thanks, as always! :rose: