FIRST EVER HT LOG - Stability and CPU issues - LSASS.exe

[enjoyingmylife]

Hello all,

First, I'd like to thank anyone reading this who'll take a crack at solving my issues.  I've had stability issues with my PC for a few months now (lots of rebooting), but only recently I've had a new issue of 70-100% CPU usage for the first 30 minutes or so after logging in, keeping me from doing anything prdcutive in that time.  The main CPU culprit is LSASS.exe, bu I can't find anyone else with the same issues - just old Sasser worm stuff, which I don't think is me.    I'm using XP SP2, with 512k of RAM, and run NAV Corporate and ZoneAlarm Pro.  I've an Aardvark sound card for years, and only downloaded SpeedUpMyPC and SpyEraser after these problems started.  BTW, S.U.M.PC find a bunch of things it wants to correct that CC Cleaner and SpyBot didn't, but I don't trust it enough to pay for it.

I've been on the internet with this PC for years, and this is the worst it's ever been... Help!

And thanks!
Jonathan

Logfile of HijackThis v1.99.1
Scan saved at 7:37:47 PM, on 2/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Aardvark\aardvark.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\anvshell.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\Qurb\QSP-3.0.311.7\QOELoader.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\DOCUME~1\Jonathan\LOCALS~1\Temp\Rar$EX00.391\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nytimes.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar2.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar2.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\Qurb\QSP-3.0.311.7\QOELoader.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe -s
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKCU\..\RunOnce: [FFTI] C:\Documents and Settings\Jonathan\Application Data\Mozilla\Firefox\Profiles\o26ldjir.default\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\ffti.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /DestPath="C:\Documents and Settings\Jonathan\Application Data\Mozilla\Firefox\Profiles/o26ldjir.default\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}"
O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
O4 - Global Startup: Exif Launcher 2.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://c:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://c:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://c:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://c:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.listen.com
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Aardvark Professional Audio Manager (aardvarkpm) - Unknown owner - C:\PROGRA~1\Aardvark\aardvark.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Integrated Multimedia Server - Unknown owner - C:\PROGRA~1\NETGEAR\MEDIAS~1\ImmsService.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: ASUS Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Corrine]

Hi, enjoyingmylife.  Welcome to LandzDown Forum.

First and foremost, you need to install HijackThis in a permanent folder.  Otherwise, any removals will be lost when temp files are cleaned.

I have a couple questions.  First, what is "S.U.M.PC" that you referred to?  Second, did you place http://www.listen.com in the "trusted zone"?  Have you had Dragon on your computer for long?  It uses a lot of memory and can really slow things down.

Let's try something.  After you install HijackThis in a permanent folder (i.e., C:\Program Files\HijackThis, navigate to that folder and right click on HijackThis.exe.  Rename it to something else like MyHJT.exe (keeping the extension). 

Please reply with a fresh renamed HijackThis log and answers to my questions.

Thanks.