Serious situation, was booted off local dsl service !!

[lotodig]

Yes I have had others use my connection during the thanksgiving weekend.  My grandson has his own hook up game system, don't know what it's called.  But that's been several weeks ago so I didn't think it was related to the spamming incident in any way.

When I was discussing the situation with the tech at the phone company he said that the incident had to do with a bounce.  I had bounced some email during the time he said that this had happened but he didn't think that it was only that.  He was pretty sure there was some kind of virus hidden deep in my computer and was connected to and activated when I did the email bounces.  I am of course not doing anymore email bounces.

He also asked me about a wireless connection but I don't have a wireless set up.

[Corrine]

Hi, lotodig.

Please do the following to implement cleanup procedures and also to reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /Uninstall

Note: In the event you wish to contribute to the ongoing development of ComboFix, the developer is accepting donations via PayPal.


Regarding Iobit, based on IOBit's past practices, I wouldn't run it on my computer.  See the following for additional information:
-- IOBit Steals Malwarebytes' Intellectual Property
-- IOBit's Denial of Theft Unconvincing
-- IOBit Theft Conclusion

In addition, Windows Vista has a built in defrag tool, automatically added to scheduled tasks.  Unlike Windows 95, Wiindows ME, Windows XP, Windows Vista and Windows 7 do not need a regular defrag.  If you wish to remove it, go to Add/Remove programs and select the uninstaller for Iobit.

Just for a bit of cleanup of missing files, not a sign of infection, please do the following:

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O3 - Toolbar: FireShot - {6E6E744E-4D20-4ce3-9A7A-26DFFFE22F68} - C:\Users\gabe\AppData\Roaming\Mozilla\Firefox\Profiles\6bic73zo.default\extensions\{0b457cAA-602d-484a-8fe7-c1d894a011ba}\library\fsaddin-0.79.dll (file missing)
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)

Click on Fix Checked when finished and exit HijackThis.

Having a firewall, anti-virus and anti-malware software are not enough.  You also need to stay current with security updates.  If you don't have your computer set to automatically install the Microsoft Security Updates, please check for updates now.  For additional information, see my blog post Understanding Microsoft Updates

Even though you use Firefox, is there any reason why you have not updated Internet Explorer to IE8?  I also note that the Adobe software on your computer needs updating.  To check if your system is missing security updates or has insecure applications, install Secunia Personal Software Inspector or, alternatively, visit http://secunia.com/software_inspector/ .  The Secunia Software Inspector runs through your browser with no installation or download required and does the following:

• Detects insecure versions of applications installed
  
• Verifies that all Microsoft patches are applied
  
• Assists you in updating your system and applications
  

My favorite security software is WinPatrol which includes the features described at http://www.winpatrol.com/features.html

The files removed by ComboFix were not a sign that there was a trojan on your computer and there are no signs of infection on your computer now.  If need be, contact your DSL Service Provider and provide a link to this thread.

Please let me know if you have any questions.

[lotodig]

Corrine, I do appreciate your time and knowledge.  I have done the rest of the procedures you recommended.

I am now confident that I don't have any viruses or trojans  :wub:, and like I said, I won't be bouncing any more emails.

I have made a small donation to ComboFix in appreciation of you and your team.  Thank you again.

[Corrine]

You are most welcome! 

On behalf of the developer of ComboFix, Thank you!  Without his unselfishly devoting hours upon hours not only in the development and support of CF but also in helping and the security community in private locations, it would be much more difficult to provide help. 

[Corrine]

P.S.  Now that you've found us here a LzD, feel free to stick around -- see the Jokes Forum, play a game in the Lounge and keep track of software updates!