No help from two other removal sites. Referred here.

Started by cspence2393, February 17, 2012, 05:52:59 AM

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cspence2393

I am now unable to get into boot windows normally and get KSOD no matter if I use the fix from prevx, fixmbr, or fixboot. Its definitely getting worse not better. I'm to the point now where I want the least painful way to get my files stored and reinstall windows 7.

Corrine

Hi, cspence2393.

It appears that you are correct and a reinstall would be the best way to go.  However, in the event you wish to pursue the BSOD issues, I have knowledgeable friends who have just opened a new forum specifically addressing BSODs and similar issues.  You'll need to register and follow the instructions in this topic:  Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista.  You can also find them at Tech Support Forum:  BSOD, App Crashes And Hangs.

If you decide to post at either of those sites, it may be helpful to them to provide a link back to this topic.

For completeness, please do the following to implement cleanup procedures and also to reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /Uninstall

Note: In the event you wish to contribute to the ongoing development of ComboFix, the developer is accepting donations via PayPal.




Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

cspence2393

I don't have BSOD issues, I have KSOD (K for blacK). I just learned the shortened form recently. I ran the uninstall for combofix. Thanks for all your help.

Corrine

Hi, cspence2393.

I agree that a clean install is the best path forward.  The alternate suggestion of analysis was suggested because a KSOD or BSOD is generally triggered by a 3rd party service or software update or other unique combination, which could be determined by analysis of the logs from the tools used by those folks.

Take care.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.