Trying to use Windows defender Offline

Started by MAribaba2, April 13, 2012, 01:27:26 PM

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MAribaba2

Of course right this second I cant remember what the heck I was going to ask,darn it, i will try again later, maybe my memory will be more with it. Oh oh oh, i was trying to use Mbam? and it wouldnt let me choose the language i wanted it to use to download, the choice scroll bar was scrolling up and down and wouldnt stop on english.  Man o Man Computers give me a headache. Help if you think of something that will help me. Marie

GR@PH;<'S

MAribaba2,
Try uninstalling it then I recomend that you  download LandzDown by Atribune.
Save it to your desktop.
Now double-click thge ATF-Cleaner.exe to run it and under 'Main' tick the 'Select All' ( To keep yopur Passwords un-tick the password box)
then click  'Empty Selected' button.
Note
if you are using Firefox then after you have ticked the 'Select All' click on the 'NO' to keep your passwords.
Now after you have used ATF-Cleaner can you re-Boot (Re-Start) your PC then go and re-download  Malwarebytes' Anti-Malware.

GR@PH;<'S   :Hammys pint:
press Enter then have a Brandy then if the problem is still there have another Brandy
Q: does it work
A: It does seem to for a few hours at least.

Corrine

@GR@PH;<'S -- Marie wasn't able to install Windows Defender Offline and also had problems with MBAM so I suggested she register & post here so we cold help.

Hi, Marie.

Let's take a look at what is on your computer.  Please do the following:

Download DDS.scr by sUBs and save it to your desktop:  Link

  • Double-Click dds.scr and a command window will appear. This is normal
  • Shortly after two logs will appear, DDS.txt & Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both DDS.txt and Attach.txt logs and post in your next reply.

After DDS runs, there will be two logs.  Click the Reply button and copy/paste both logs in a new reply here in this topic.  When you click the Post button, the logs will appear below my comments  here.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

MAribaba2

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Blue room at 9:18:37 on 2012-04-14
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3839.2378 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\AEADISRV.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\iWin Games\iWinTrusted.exe
C:\PROGRA~2\iWonIE\bar\1.bin\idbarsvc.exe
C:\Windows\system32\lxcicoms.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwssvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Analog Devices\SoundMAX\SoundMAX.exe
C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Verizon Games Player\GPlayer.exe
C:\Users\Blue room\AppData\Local\Facebook\Update\FacebookUpdate.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files (x86)\FinePixViewer\QuickDCF2.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files (x86)\Hewlett-Packard\Buttons & OSDs control application gen3\FastUserSwitching.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iWonIE\bar\1.bin\idbrmon.exe
C:\Program Files (x86)\Hewlett-Packard\Buttons & OSDs control application gen3\JAN2OSD.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\Blue room\AppData\Local\Facebook\Messenger\2.0.4478.0\FacebookMessenger.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSOEMON.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\Keystatus.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Windows\system32\taskeng.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11f_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
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uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie9
uWindow Title = Windows Internet Explorer provided by Yahoo!
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uURLSearchHooks: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\prxtbMap0.dll
uURLSearchHooks: FCToolbarURLSearchHook Class: {f78bf7a8-cf12-4de7-a6da-c463d1b539a7} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Helper.dll
uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
uURLSearchHooks: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
mURLSearchHooks: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\prxtbMap0.dll
mURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe
BHO: MyWebSearch Search Assistant BHO: {00a6faf1-072e-44cf-8957-5838f569a31d} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
BHO: mwsBar BHO: {07b18ea1-a523-4961-b6bb-170de4475cca} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - No File
BHO: Search Assistant BHO: {6ddd1607-02d6-46b8-94a4-dc371e78bca1} - C:\Program Files (x86)\iWonIE\bar\1.bin\idSrcAs.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120330195145.dll
BHO: IEHlprObj Class: {8ca5ed52-f3fb-4414-a105-2e3491156990} - C:\Program Files (x86)\iWin Games\iWinGamesHookIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Updater For Verizon Toolbar: {96673559-e653-4cdc-8923-f89347a952c0} - C:\Program Files (x86)\verizontb\auxi\verizonAu.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
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BHO: Dogpile Bundle Toolbar BHO: {bfe4b5cb-63f7-4a51-9266-6167655d5b4f} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Toolbar.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll
BHO: Toolbar BHO: {fc130ee2-5a2a-45a7-8e09-d2ca06c795a8} - C:\PROGRA~2\iWonIE\bar\1.bin\idbar.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
BHO: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\prxtbMap0.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
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TB: iWon Toolbar: {44843b6e-d44a-4b4f-bca4-559c86633dc6} - C:\Program Files (x86)\iWonIE\bar\1.bin\idbar.dll
TB: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\prxtbMap0.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Dogpile Bundle Toolbar: {c80bdeb2-8735-44c6-bd55-a1ccd555667a} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Toolbar.dll
TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
TB: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [Exetender] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Facebook Update] "C:\Users\Blue room\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [HP KEYBOARDx] "C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE"
mRun: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
mRun: [Buttons & OSDs control application gen3] c:\Program Files (x86)\Hewlett-Packard\Buttons & OSDs control application gen3\FastUserSwitching.exe
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [iWonIE Browser Plugin Loader] C:\PROGRA~2\iWonIE\bar\1.bin\idbrmon.exe
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [NWEReboot]
mRun: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~2\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
mRun: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRun: [Exetender] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup
StartupFolder: C:\Users\BLUERO~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\FACEBO~1.LNK - C:\Users\Blue room\AppData\Local\Facebook\Messenger\2.0.4478.0\FacebookMessenger.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\EVERNO~1.LNK - C:\Windows\Installer\{F761359C-9CED-45AE-9A51-9D6605CD55C4}\Evernote.ico
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\EXIFLA~1.LNK - C:\Program Files (x86)\FinePixViewer\QuickDCF2.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://c:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - {BC0E0A5D-AB5A-4fa4-A5FA-280E1D58EEEE}
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
Trusted Zone: rhapsody.com\rhap-app-4-0
Trusted Zone: rhapsody.com\rhapreg
Trusted Zone: yahoo.com\games
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F46BD8B1-DE4C-4A4F-B6F6-8FB68D25342D} - hxxp://vztimg.exent.com/Prem/verizon/webGames/528150/MahjongRoadshowWeb.1.0.0.18.cab
TCP: DhcpNameServer = 192.168.1.1 71.243.0.12
TCP: Interfaces\{CA7634BD-5912-4500-A45B-10D578EB523B} : DhcpNameServer = 192.168.1.1 71.243.0.12
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\MSC\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: MyWebSearch Search Assistant BHO: {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
BHO-X64:     MyWebSearch Search Assistant BHO - No File
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
BHO-X64:     0x1 - No File
BHO-X64: mwsBar BHO: {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
BHO-X64:     mwsBar BHO - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64:     AcroIEHelperStub - No File
BHO-X64: Conduit Engine : {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO-X64:     Conduit Engine - No File
BHO-X64: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO-X64:     Canon Easy-WebPrint EX BHO - No File
BHO-X64: Search Assistant BHO: {6ddd1607-02d6-46b8-94a4-dc371e78bca1} - C:\Program Files (x86)\iWonIE\bar\1.bin\idSrcAs.dll
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120330195145.dll
BHO-X64:     scriptproxy - No File
BHO-X64: IEHlprObj Class: {8CA5ED52-F3FB-4414-A105-2E3491156990} - C:\Program Files (x86)\iWin Games\iWinGamesHookIE.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Updater For Verizon Toolbar: {96673559-e653-4cdc-8923-f89347a952c0} - C:\Program Files (x86)\verizontb\auxi\verizonAu.dll
BHO-X64:     Updater For Verizon Toolbar - No File
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Dogpile Bundle Toolbar BHO: {BFE4B5CB-63F7-4A51-9266-6167655D5B4F} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Toolbar.dll
BHO-X64:     FCTBPos00Pos - No File
BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO-X64:     Ask Toolbar BHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll
BHO-X64:     Verizon Toolbar - No File
BHO-X64: Toolbar BHO: {fc130ee2-5a2a-45a7-8e09-d2ca06c795a8} - C:\PROGRA~2\iWonIE\bar\1.bin\idbar.dll
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
BHO-X64: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\prxtbMap0.dll
BHO-X64:     Maps Bar - No File
TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: iWon Toolbar: {44843b6e-d44a-4b4f-bca4-559c86633dc6} - C:\Program Files (x86)\iWonIE\bar\1.bin\idbar.dll
TB-X64: Maps Bar Toolbar: {fe337d7b-1447-4780-9a52-48bdac438235} - C:\Program Files (x86)\Maps_Bar\prxtbMap0.dll
TB-X64: Conduit Engine : {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB-X64: Dogpile Bundle Toolbar: {C80BDEB2-8735-44C6-BD55-A1CCD555667A} - C:\Program Files (x86)\Dogpile Bundle Toolbar\Toolbar.dll
TB-X64: My Web Search: {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
TB-X64: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
TB-X64: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB-X64: {21347690-EC41-4F9A-8887-1F4AEE672439} - No File
mRun-x64: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun-x64: [HP KEYBOARDx] "C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE"
mRun-x64: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
mRun-x64: [Buttons & OSDs control application gen3] c:\Program Files (x86)\Hewlett-Packard\Buttons & OSDs control application gen3\FastUserSwitching.exe
mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [iWonIE Browser Plugin Loader] C:\PROGRA~2\iWonIE\bar\1.bin\idbrmon.exe
mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [NWEReboot]
mRun-x64: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~2\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
mRun-x64: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun-x64: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://c:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 CalendarSynchService;CalendarSynchService;C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [2009-9-10 22072]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 iWinTrusted;iWinTrusted;C:\Program Files (x86)\iWin Games\iWinTrusted.exe [2011-4-8 176848]
R2 iWonIEService;iWon Toolbar Service;C:\PROGRA~2\iWonIE\bar\1.bin\idbarsvc.exe [2010-11-13 28766]
R2 lxci_device;lxci_device;C:\Windows\system32\lxcicoms.exe -service --> C:\Windows\system32\lxcicoms.exe -service [?]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-3-30 249936]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-3-30 249936]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-3-30 249936]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-3-30 249936]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2012-3-30 199272]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2012-3-30 208536]
R2 mfevtp;McAfee Validation Trust Protection Service;"C:\Windows\system32\mfevtps.exe" --> C:\Windows\system32\mfevtps.exe [?]
R2 MyWebSearchService;My Web Search Service;C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwssvc.exe [2011-7-4 34320]
R2 X5XSEx_Pr135;X5XSEx_Pr135;C:\Program Files (x86)\Verizon Games Player\X5XSEx.sys [2010-9-30 55328]
R3 ACPIService;Buttons and OSDs ACPI driver gen2;C:\Windows\system32\DRIVERS\OSDACPI.SYS --> C:\Windows\system32\DRIVERS\OSDACPI.SYS [?]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
R3 hidkmdf;Microsoft HID Class Shim for KMDF;C:\Windows\system32\DRIVERS\hidkmdf.sys --> C:\Windows\system32\DRIVERS\hidkmdf.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
R3 NW1950;NextWindow 1950 Touch Screen;C:\Windows\system32\DRIVERS\NW1950.sys --> C:\Windows\system32\DRIVERS\NW1950.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-7 136176]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-7 136176]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2012-3-30 225216]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-3-30 249936]
.
=============== Created Last 30 ================
.
2012-04-13 13:13:48   8669240   ----a-w-   C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{409ECC40-0E48-433D-B1D0-27527F2B0E06}\mpengine.dll
2012-04-12 07:03:56   5559152   ----a-w-   C:\Windows\System32\ntoskrnl.exe
2012-04-12 07:03:56   3968368   ----a-w-   C:\Windows\SysWow64\ntkrnlpa.exe
2012-04-12 07:03:56   3913072   ----a-w-   C:\Windows\SysWow64\ntoskrnl.exe
2012-04-12 07:00:41   23408   ----a-w-   C:\Windows\System32\drivers\fs_rec.sys
2012-04-12 07:00:40   81408   ----a-w-   C:\Windows\System32\imagehlp.dll
2012-04-12 07:00:40   159232   ----a-w-   C:\Windows\SysWow64\imagehlp.dll
2012-04-12 07:00:39   5120   ----a-w-   C:\Windows\SysWow64\wmi.dll
2012-04-12 07:00:39   5120   ----a-w-   C:\Windows\System32\wmi.dll
2012-04-12 07:00:39   220672   ----a-w-   C:\Windows\System32\wintrust.dll
2012-04-12 07:00:39   172544   ----a-w-   C:\Windows\SysWow64\wintrust.dll
2012-04-07 09:27:35   8669240   ----a-w-   C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-04-06 01:30:04   927800   ------w-   C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{F8DBA613-DC2A-4101-971B-6418B2D09E32}\gapaengine.dll
2012-04-06 01:28:26   --------   d-----w-   C:\Program Files (x86)\Microsoft Security Client
2012-04-06 01:28:21   --------   d-----w-   C:\Program Files\Microsoft Security Client
2012-04-03 11:07:02   --------   d-----w-   C:\Program Files\iPod
2012-04-03 11:07:01   --------   d-----w-   C:\Program Files\iTunes
2012-03-30 23:52:00   --------   d-----w-   C:\Program Files (x86)\McAfee.com
2012-03-30 23:51:43   10248   ----a-w-   C:\Windows\System32\drivers\mfeclnk.sys
2012-03-30 23:51:43   --------   d-----w-   C:\Program Files (x86)\Common Files\McAfee
2012-03-30 23:50:58   75808   ----a-w-   C:\Windows\System32\drivers\mfenlfk.sys
2012-03-30 23:50:58   65264   ----a-w-   C:\Windows\System32\drivers\cfwids.sys
2012-03-30 23:50:58   647080   ----a-w-   C:\Windows\System32\drivers\mfehidk.sys
2012-03-30 23:50:58   481768   ----a-w-   C:\Windows\System32\drivers\mfefirek.sys
2012-03-30 23:50:58   284648   ----a-w-   C:\Windows\System32\drivers\mfewfpk.sys
2012-03-30 23:50:58   229528   ----a-w-   C:\Windows\System32\drivers\mfeavfk.sys
2012-03-30 23:50:58   160280   ----a-w-   C:\Windows\System32\drivers\mfeapfk.sys
2012-03-30 23:50:58   100912   ----a-w-   C:\Windows\System32\drivers\mferkdet.sys
2012-03-30 23:50:48   --------   d-----w-   C:\Program Files\Common Files\McAfee
2012-03-30 23:50:47   --------   d-----w-   C:\Program Files\McAfee.com
2012-03-30 23:50:47   --------   d-----w-   C:\Program Files\McAfee
2012-03-30 23:50:45   --------   d-----w-   C:\Program Files (x86)\McAfee
2012-03-30 23:38:30   156792   ----a-r-   C:\Windows\System32\drivers\mfeapfk.sys.7d99.deleteme
2012-03-30 23:38:28   639216   ----a-r-   C:\Windows\System32\drivers\mfehidk.sys.e909.deleteme
2012-03-29 10:56:45   --------   d-----w-   C:\Users\Blue room\AppData\Local\{A5E677C8-E71E-4251-84F2-A98D7CE0939A}
2012-03-26 10:36:16   --------   d-----w-   C:\Users\Blue room\AppData\Local\{3B136ABB-AC30-41A3-A8FB-B286694E554E}
2012-03-26 10:36:05   --------   d-----w-   C:\Users\Blue room\AppData\Local\{C903A7AE-FDBA-4524-B09B-EE664DDA3220}
2012-03-16 11:32:24   --------   d-----w-   C:\ProgramData\Recovery
.
==================== Find3M  ====================
.
2012-02-28 06:56:48   2311168   ----a-w-   C:\Windows\System32\jscript9.dll
2012-02-28 06:49:56   1390080   ----a-w-   C:\Windows\System32\wininet.dll
2012-02-28 06:48:57   1493504   ----a-w-   C:\Windows\System32\inetcpl.cpl
2012-02-28 06:42:55   2382848   ----a-w-   C:\Windows\System32\mshtml.tlb
2012-02-28 01:18:55   1799168   ----a-w-   C:\Windows\SysWow64\jscript9.dll
2012-02-28 01:11:21   1427456   ----a-w-   C:\Windows\SysWow64\inetcpl.cpl
2012-02-28 01:11:07   1127424   ----a-w-   C:\Windows\SysWow64\wininet.dll
2012-02-28 01:03:16   2382848   ----a-w-   C:\Windows\SysWow64\mshtml.tlb
2012-02-24 06:15:33   414368   ----a-w-   C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-02-19 14:22:00   472808   ----a-w-   C:\Windows\SysWow64\deployJava1.dll
2012-02-17 06:38:26   1031680   ----a-w-   C:\Windows\System32\rdpcore.dll
2012-02-17 05:34:22   826880   ----a-w-   C:\Windows\SysWow64\rdpcore.dll
2012-02-17 04:58:24   210944   ----a-w-   C:\Windows\System32\drivers\rdpwd.sys
2012-02-17 04:57:32   23552   ----a-w-   C:\Windows\System32\drivers\tdtcp.sys
2012-02-10 06:36:07   1544192   ----a-w-   C:\Windows\System32\DWrite.dll
2012-02-10 05:38:43   1077248   ----a-w-   C:\Windows\SysWow64\DWrite.dll
2012-02-03 04:34:34   3145728   ----a-w-   C:\Windows\System32\win32k.sys
2012-01-31 12:44:20   279656   ------w-   C:\Windows\System32\MpSigStub.exe
2012-01-25 06:38:39   77312   ----a-w-   C:\Windows\System32\rdpwsx.dll
2012-01-25 06:38:38   149504   ----a-w-   C:\Windows\System32\rdpcorekmts.dll
2012-01-25 06:33:30   9216   ----a-w-   C:\Windows\System32\rdrmemptylst.exe
.
============= FINISH:  9:20:20.10 ===============

Corrine

Hi, Marie.

Thank you for the log.  Good job. 

I know from what you have told me that you are not comfortable making changes to your computer.  Please don't hesitate to stop and ask questions if at any time you don't understand my instructions.

1.  Although you mentioned AVG (and I see signs of AVG on your computer) when you asked for help in the Microsoft Group, it appears from your log that McAfee is your regular antivirus software package.  However, you also have Microsoft Security Essentials installed.  If McAfee is your normal antivirus program, you need to uninstall Microsoft Security Essentials.

Please go to Control Panel > All Control Panel Items > Programs and Features.  Wait for the list to populate and then scroll down the list and click Microsoft Security Essentials.    Click Uninstall, located at the top of the list of programs.

Note:  If McAfee is NOT your regular antivirus software, and you use a different program, please indicate in your next reply which program you want to keep.

2.  After you have done the above, please download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
3.  Did you save a copy of Attach.txt?  If so, please locate that file, double-click to open it and copy/paste it in your next reply.

We need to do more steps to get your computer cleaned but let's take it one step at at time.  Please let me know if you have any questions about the above instructions.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

MAribaba2

hello corinne
i have no problem making changes to the computer, its just not letting me or i dont know what to do, i will try and explain what happened, we had AVG as antivirus software and because that didnt work, we bought the McAfee software and since the computer was still misbehaving that is why i went to the microsoft thing on facebook i thought i'd give it a try, thinking this would help then i met you and here we are. i will try to find the attach.text.i thought it was with the other thing i sent you. i thought i had removed the avg and downloaded mcafee.  is microsoft sec essential part of microsoft7? i will uninstall now

MAribaba2

Results of screen317's Security Check version 0.99.32 
Windows 7  x64 (UAC is enabled) 
Internet Explorer 9 
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled! 
McAfee AntiVirus Plus   
McAfee Security Scan Plus   
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java(TM) 6 Update 31 
Adobe Reader X (10.1.2)
````````````````````````````````
Process Check: 
objlist.exe by Laurent

``````````End of Log````````````

Corrine

Hi, Marie.

Yes, Microsoft Security Essentials is a free antivirus software provided by Microsoft.  However, since you purchased McAfee, you have antivirus protection.

The Attach.txt is a separate log.  If you don't see it, don't worry about it now.  Instead, I am going to give you instructions for a very powerful program that will help us take care of the undesirable adware and browser highjacks on your computer.

Please follow these instructions carefully.

Download ComboFix from one of the following locations:

Link 1
Link 2

!!! IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your antivirus and anti-malware security applications. If not disabled, these programs will likely interfere with cleanup process. This can usually be accomplished by a right-click on the icon in the System Tray. 

Note:  If you are unsure how to disable your security software, see the instructions in this topic at Tech Support Forum:  How to disable your security applications.

Now, please run ComboFix:

  • Note:  If infections are found, ComboFix will automatically reboot the machine to complete the removal process.  Please ensure all opened windows are closed before proceeding.
  • Double-click ComboFix.exe on your desktop and follow the prompts.
  • As part of the process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it is strongly recommended to have this pre-installed on your machine before doing any malware removal. The Recovery Console will allow you to start up the computer in a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    Please note: If the Microsoft Windows Recovery Console is already installed on the computer, ComboFix will continue the malware removal procedures.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console.
  • When prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


  • After the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


  • Click "Yes" to continue scanning for malware.

  • When finished, a log will be produced. Please include the C:\ComboFix.txt in your next reply.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

MAribaba2


Corrine

Hi, Marie.

Since you use Internet Explorer, right-click Link1 above and when the prompt opens, click "Save target as".  When the "Save as" box opens, it will probably show your Downloads folder.  Click on your username and when the list appears, scroll down the "Name" column until you see Desktop.  When the Desktop folder opens, click the Save button.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

MAribaba2

my user  name isnt in the downloads folder and now the darn key board isnt working, thank goodness for touch screen

Corrine

Hi, Marie.

You are looking for C:\Users\Blue room\Desktop


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

MAribaba2

darn it it says to dis-able mcafee and i cant figure out how do that should i just uninstall it

Corrine

Hi, Marie. 

The reason for that is because antivirus programs interfere with ComboFix's removal process.  See the instructions at McAfee Communities: How to Disable Mcaffee Antivirus Plus?.  As I recall you are using the Windows Firewall, the second section of those instructions will not likely apply to you.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

MAribaba2

i removed mcafee and ran combofix and this is message i got

almost done.. this window will close in a short while. please wait a few seconds for the report log to pop up combofix's log shall be located at c:\combofix.txt
dumphive.3xe has stopped working
A problem caused the program to stop workingcorrectly. Windows will close the program and notify you if a solution is available
then ina box it said close program

so now what?