Major Virus

[Corrine]

Please download the All in one Repair Tool from Bleeping Computer. 

• Disable your antivirus software so that it will not interfere with the changes.
  
• Ignore Steps 1-3. 
  
• Click on the tab for Step 4 and click Create to create a new "System Restore" point and Backup to back up the Registry.
  
• After that is completed, go to the "Start Repairs" tab and run it with the following boxes checked:
      Reset Registry Permissions
      Reset File Permissions
      Register System Files
      Repair WMI
      Repair Internet Explorer
      Repair MDAV/MS Jet
      Repair Hosts Files
      Remove Policies Set By Infections
      Repair Winsock & Dns Cache
      Repair Windows Updates
      Set Windows Services To Default Startup
      Repair MSI (Windows Installer)
  
• Restart your computer

Please advise the status of your computer now.

[klov43921]

Received error:

Could not create uninstall shortcut:
C:\Documents and Settings\All Users\Start Menu\Programs\Tweaking.com\Windows Repair (All in One)\Uninstall Tweaking.com - Windows Repair (All in One).lnk

[Corrine]

Hi, klov43921.

Please try the portable version that will run from a USB stick:  Windows Repair (All-in-One) Portable Download.

[klov43921]

ok. I was able to run the portable version.  Was able to reinstall IE. My Outlook Express is working correctly. I was able to remove all the Java programs.

My Norton 360 still will not run a full scan.

[Corrine]

Excellent! 

Is Norton updating?  Do you have access to your Norton license information?

[klov43921]

Yes I ran the update but it still won't go through the entire scan.  I have a Norton account which should have my entire license info.

[Corrine]

You can delete the Farber Service Scanner from your desktop as well as the flush.bat and ESET Services Repair Tool. 

You'll either need to get support from Norton or uninstall and reinstall the product.  See Download and run the Norton Removal Tool to uninstall your Norton product.

Please keep me updated on the progress.