Malwarebytes Anti-Malware Update Discussions

[Digerati]

Out of curiosity, when a new update hits the beta teams, do you install over existing (and running) versions? Or do you uninstall the old before installing the new?

[MikeW]

The early betas were a fresh install but for series 3 the install removes the previous before installing. Also there is an option now in the settings to get any beta updates automatically, and this worked very well.
Sadly, I believe betas are released to soon.   

[Digerati]

Sadly, I believe betas are released to soon.   

Yeah, it seems pretty obvious more testing is needed before updates go public. :(
 

[Pete!]

The early betas were a fresh install but for series 3 the install removes the previous before installing. Also there is an option now in the settings to get any beta updates automatically, and this worked very well.
Sadly, I believe betas are released to soon.

When I did it, the old version was so thoroughly uninstalled, that (as a "free" user), I got another free trial of the premium. I would normally have expected it to leave enough to keep me from double dipping, even if I had uninstalled separately.

[MikeW]

The early betas were a fresh install but for series 3 the install removes the previous before installing. Also there is an option now in the settings to get any beta updates automatically, and this worked very well.
Sadly, I believe betas are released to soon.

When I did it, the old version was so thoroughly uninstalled, that (as a "free" user), I got another free trial of the premium. I would normally have expected it to leave enough to keep me from double dipping, even if I had uninstalled separately.

Thats a new feature of the 3 series. Each major update will give you another free trial, so you can evaluate the improvements.

[Digerati]

Is it really a new feature? Pete said the old version was "thoroughly" uninstalled. Even as the free version, it seems the clock would start over. As a registered (paid) version, the registration information (ID and Key) would have been uninstalled too, starting the trial period clock over too. It seems to me that is how it has always been.

[MikeW]

It collects the ID and key before the uninstall. and then applies it to the new install. Its the same for the new clean tool.

[Digerati]

It collects the ID and key before the uninstall. and then applies it to the new install. Its the same for the new clean tool.

Well, makes it convenient anyway - if you are installing with the same license.

[DR M]

The 3.2.2 version was offered and installed to my Dell computer just now. My other computer still runs version 3.0.6.

[Digerati]

The 3.2.2 version was offered...

Out of the blue or did you tell the program to look for updates?

[DR M]

The 3.2.2 version was offered...

Out of the blue or did you tell the program to look for updates?

Yes, I would say out of the blue. :)  I got a notification at the taskbar area, that there was a new update for Malwarebytes.

[Digerati]

Good to know. This computer is still waiting with 3.1.2 and my notebook at 3.0.6.

So one of these days... .

[DR M]

Good to know. This computer is still waiting with 3.1.2 and my notebook at 3.0.6.

So one of these days... .

I suppose that there is a reason about this long delay. It's obvious that the new version has many problems, and I can see now what plodr meant in a previous post.

I tried to manually update MBAM in my other computer (it was running with 3.0.6). I just installed the new version, without uninstalling the previous one, and I got the premium version without needing to manually enter the license key. I noticed that the program was getting stuck in every click I was trying to do. I uninstall and reinstall it, and tried to activate it with my license key and ID. PROBLEM HERE: Unable to contact license server. See attachment below. I also got a message that activation code not found. Now I'm running the free version on that computer, unable to get my upgraded premium version.

P.S. Trying to get in to My Account tab in my other computer (already running with the latest version), the program stucks and I cannot do anything. Also, the new MBAM version is not included in Win Patrol start up items anymore. It's just an opened process, including in start up items of Task manager.

[DR M]

I tried to manually update MBAM in my other computer (it was running with 3.0.6). I just installed the new version, without uninstalling the previous one, and I got the premium version without needing to manually enter the license key. I noticed that the program was getting stuck in every click I was trying to do. I uninstall and reinstall it, and tried to activate it with my license key and ID. PROBLEM HERE: Unable to contact license server. I also got a message that activation code not found. Now I'm running the free version on that computer, unable to get my upgraded premium version.

Problem seems to be solved, after a simple restart. No warning messages about license server and not found tokens. The program ... got upgraded to the premium version by itself. I did just nothing.

[plodr]

I fired up XP yesterday to do the monthly Office 2007 updates and also any security program updates.

I manually installed MBAM3.2.2 and had to reboot. It seems it handled the maual update with my Premium (lifetime) license with no problem.