Malwarebytes Anti-Malware Update Discussions

[winchester73]

I've always run Threat Scans, they usually take about 3 minutes.  I go get a cup of coffee and stretch the legs while the scan is running ... not sure I'd ever use the Hyper Scan, I wouldn't know what to do with the time it saved.

[Digerati]

I don't find navigating around the various tabs and windows very intuitive. :(

[Corrine]

Via Twitter, https://twitter.com/Malwarebytes/status/932724439841738753:

#Malwarebytes Users - please make sure your running our latest database update 1.0.3305 or above if you're receiving any blocking alert issues. Thank you.

[plodr]

Cringe

please make sure your running

you are running It's you're not your as the contraction. And I wasn't even an English major. I was a math major.

[Digerati]

I gave up on my notebook that was still running 3.0.6 and finally manually updated it.

Personally, since so many 3.0.6 users apparently are in the same boat (stuck with an old version that is incapable of notifying a new version has been out there for months and months), I feel Malwarebytes should send emails to all registered users informing them an update is available and they should visit the site to get it.

[Gopher John]

FWIW, MalwareBytes update package is now at 1.0.3312.

[plodr]

Mine is 1.0.3322 I assume this can change every hour or two.

[Gopher John]

Every time the definitions are updated, several times a day.

[ky331]

a protection update that shipped an hour ago that is causing all web traffic to be blocked and RAM usage to climb. ( https://forums.malwarebytes.com/topic/219996-important-web-blocking-ram-usage-issue/  )

turning off Web Protection temporarily is an interim solution ( https://forums.malwarebytes.com/topic/219996-important-web-blocking-ram-usage-issue/?page=2&tab=comments#comment-1205387 )

[Corrine]

Note:  There is an issue with a protection update that is causing very high RAM usage, crashes browsers, and causes general havoc!  I had to disable the MBAM service on both devices in order to even be able to keep a browser running let alone do anything.  Even attempting to disable the service resulted in an error with Windows unable to disable the first attempt but on both devices it worked the second attempt.

Marcin's announcement here:  IMPORTANT: Web Blocking / RAM Usage Issue - Malwarebytes 3 - Malwarebytes Forums

[pastywhitegurl]

I had a weird issue today. When I came back to my computer after being away from my desk, my monitor was dark and would not awake.   I replaced the battery in my mouse, but still nothing, and key stroke also did not awaken it.

So I restarted the computer with the button on the tower. (My browser and messenger applications were still open.)   After the restart, all my desktop icons had been relocated left.  And MalwareBytes Premium was indicating real protection was off.   However, when I tried to activate it, it began to use up computer resources as it tried to load.  It never did complete on its own.  I tried another restart after ending the task for MB in the task manager.

After a second reboot, things came up the same way, and MB also loaded the same way--without real time protection.  This time I was able to close the MB program and relaunch it.  It opened with real time protection enabled, but a short time later it reported it off again.   In the meantime, MalwareBytes Services  is maxing out memory and disk useage. (trying to start real protection, I'm assuming)    And now, even though I have quit the program,  entries remain in task manager for the tray and services entries.  I've now stopped all of those via task manager and MB is disabled.   Task manager showing everything else normal.

What should I do to get things working correctly again?

[Corrine]

See my post right above yours.   :)

[Corrine]

I finished merging posts about the MBAM issue and what to my wondering eyes should appear but a Twitter notice of a new post at BC: Malwarebytes Update Released to Fix High CPU & Memory Usage in Mbamservice.exe

Edit to add Marcin's post:  IMPORTANT: Web Blocking / RAM Usage - Malwarebytes News - Malwarebytes Forums

[Digerati]

And I note Marcin's post has been edited to say a fix has been released. I'll wait for the dust to settle before applying.

[pastywhitegurl]

Thank you so much. I am so grateful to always check in here and find out what my problem is.

I did open MBAM and the update was already installing.  Everythings seems back to normal again now.

Kudos to y'all for keeping up to the minute with everything!

All these update issues with MBAM are a bit disconcerting.  I used it for so long with nary a problem, and then once the update that combined anti-ransom with the rest of MBAM protection happened, it has seemed so much less stable.