Free Windows 10 update?

Started by DR M, January 25, 2015, 01:51:13 PM

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DR M

Quote from: Corrine on August 20, 2015, 03:10:21 PM
BTW, have you installed all of the updates from the screen capture and why are you using ESET to check?

When updates are available, ESET warns me that my perating system is not up to date. When I click for information, I get a screen similar to the screen capture I attached.

I only installed the critical update, not the optionals.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Corrine

Well, if you're wanting to upgrade to Windows 10, you will need to install the optional updates.  In addition, I suggest you check that you have the most recent drivers for your system.  Techie found this article that he thought might be helpful for you:  Install compatible Windows 8.1 drivers for computers upgrading to Windows 10 | Dell US.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

DR M

I must install compatible Windows 8.1 drivers, even if my Windows is 7?
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Corrine

What Techie experienced upgrading a bunch of computers to Windows 10 was that he didn't have any issues with drivers written for either Windows 7 or Windows 8.  However, if Dell won't officially support your device the only option may be to stay with Windows 7 or attempt upgrading with the Media tool provided by Microsoft.

Have you gone to the Product Support page I linked above to see if your computer has the most recent drivers?  http://www.dell.com/support/home/us/en/19/product-support/product/xps-l502x/drivers

You may also want to read the references on this Dell webpage:  Upgrade to Windows 10 | Dell US

The response by the Dell Rep in the only forum topic I found regarding the L502X seemed rather heavy-handed. It makes me feel as though Dell decided on an age cut-off for Dell devices and decided not to validate so they could push more people to purchasing a new device. support for windows 10 upgrade for XPS 14(L502X) - Windows 10 - Software & Operating Systems - Dell Community
QuoteDell will decide which systems Dell will validate and support with Windows 10.


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

techie

Quote from: DR M on August 21, 2015, 05:26:58 PM
I must install compatible Windows 8.1 drivers, even if my Windows is 7?

You may not need to do a install of any compatible drivers. Once Win 10 is installed, if you have a driver say Video card not right, you would then need to install a driver Win 8 compatible or Win 7 if no Win 8 drivers are available.

If you are having trouble getting the reservation or you don't want to wait, you can begin the upgrade manually. Once it is downloaded you can do your upgrade.There really isn't anything magical about how you get the upgrade.The upgrade tool performs the same function regardless if it comes from updates or the media creation tool. If you choose you can begin the upgrade as soon it downloads, and will not have to make a dvd or usb.

It checks for updates and compatibility before you install. You do need to know if you have a 32-bit or 64-bit Win 7 installed. It has to be the same. I would recommend to run the media tool upgrade, if you want Win 10. You may never get a reservation if Dell doesn't certify it. It doesn't mean it will not work.

How to use here.
http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

Get it here;
http://www.microsoft.com/en-us/software-download/windows10



DR M

Thank you, Corrine and techie.

Basically, I don't make all these questions because I want to install Windows 10 now. I just want to know why my computer has a different behavior from my friends'. It's the only computer I know that has not yet received the message of Windows10 upgrade, although I made my reservation. Since then, the Win10 icon disappeared, and no news at all. 

At least now I know that the model of my computer is not compatible. But if it is so, why do you suggest the use of Microsoft Tool?
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

techie

It doesn't men your computer will not run Win 10. It means that Dell isn't going to provide a certification or test your model or provide additional drivers. Has Dell really provided any new support for the computer in last couple of years? When you use the MS tool, it runs through a process after it is downloaded to see if there is any compatibility issues. i.e. drivers, hardware, apps, etc.

The upgrade assistant is in the installation package, it allows you to see if there is a problem, before you commit to actually installing the upgrade.

A quick test wold be the Win 8 compatibility test, they say if you can't run Win 8, you can't run Win 10.

http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8

I was told one of my PC wouldn't run Win 10 because of a video driver, what, it ran Win 10 preview, it was running Win 8.1

I simply used a previous Win 7 driver. As I set here telling you this, I am using a 10 year old laptop running Win 10. It is simply a test machine, 2.13 GHZ single core cpu, 2GB memory and a wddm video card, meets or exceeds the minimum requirement.  It runs Win 10 without a problem. Do you think  HP is going to certify it?

techie

I have a little more additional knowledge to add. Your microphone may not support Cortana and your camera may work with facial recognition.

Is this your PC and specifications?

http://www.pcworld.com/product/926445/xps-15-l502x.html

Corrine

Related to Dell's verification process, a friend who is employed by a major company doing computer repair said:

QuoteMy next door neighbor bought a brand new Dell w/W10 a day or two after the release. As I attempted to ensure that the drivers were updated, I noticed that the system was not certified by Dell for W10!


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

techie

Quote from: DR M on August 22, 2015, 11:12:14 AM
Thank you, Corrine and techie.

Basically, I don't make all these questions because I want to install Windows 10 now. I just want to know why my computer has a different behavior from my friends'. It's the only computer I know that has not yet received the message of Windows10 upgrade, although I made my reservation. Since then, the Win10 icon disappeared, and no news at all. 

At least now I know that the model of my computer is not compatible. But if it is so, why do you suggest the use of Microsoft Tool?

I would say your system reservation was removed because Dell isn't going to certify your system. MS has to move on because so many people are waiting on upgrades. It doesn't mean it can't run Win 10. It means that Dell isn't going to support it. Dell has told you this. Dell has also told you what you may need to do if you choose to upgrade anyway, you may need to upgrade drivers to Win 8 or Win 7 after the install

Your system meets Win 10 minimum system requirements, meets MS COA as genuine, is Win 7 service Pack 1. You have until next July to decide. The method I recommended will give the option to check your system, tell you if there is any hardware issues, software issues before you upgrade if you choose or make a DVD to upgrade later.

It is of no benefit for manufactures to certify any systems that aren't under warranty, or more than a couple years old. It's more beneficial to them to sell you a new one.







DR M

Ok, I ran the tool for the WINDOWS 8 Compatibility.

All are compatible except these:

For you to review
   
Install an app to play DVDs
You may need to install an app to play DVDs in Windows 8.1.
More info
   
Secure Boot isn't compatible with your PC
Your PC's firmware doesn't support Secure Boot so you won't be able to use it in Windows 8.1.
More info
   
Dell Stage
Fingertapps, Version 1.5.201.0
Not compatible
   
Intel Bluetooth Wireless High Speed
Reinstall this app in Windows 8.1
   
Intel PROSet/Wireless Bluetooth
Reinstall this app in Windows 8.1
   
iTunes
Apple Inc., Version 12.0.1.26
Remove authorized PCs
   
MagicDisc 2.7.106
Reinstall this app in Windows 8.1
   
Microsoft .NET Framework 1.1
Reinstall this app in Windows 8.1
   
SolutionCenter
Hewlett-Packard, Version 130.0.373.000
Reinstall this app in Windows 8.1


Additionally, techie, the model provided above is almost like mine. Yes, it is a Dell XPS L502X, but with i7, 750gb, 6gb ram.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

techie

Quote from: DR M on August 22, 2015, 03:23:33 PM
Ok, I ran the tool for the WINDOWS 8 Compatibility.

All are compatible except these:

For you to review
   
Install an app to play DVDs
You may need to install an app to play DVDs in Windows 8.1.
More info
   
Secure Boot isn't compatible with your PC
Your PC's firmware doesn't support Secure Boot so you won't be able to use it in Windows 8.1.
More info
   
Dell Stage
Fingertapps, Version 1.5.201.0
Not compatible
   
Intel Bluetooth Wireless High Speed
Reinstall this app in Windows 8.1
   
Intel PROSet/Wireless Bluetooth
Reinstall this app in Windows 8.1
   
iTunes
Apple Inc., Version 12.0.1.26
Remove authorized PCs
   
MagicDisc 2.7.106
Reinstall this app in Windows 8.1
   
Microsoft .NET Framework 1.1
Reinstall this app in Windows 8.1
   
SolutionCenter
Hewlett-Packard, Version 130.0.373.000
Reinstall this app in Windows 8.1


Additionally, techie, the model provided above is almost like mine. Yes, it is a Dell XPS L502X, but with i7, 750gb, 6gb ram.

Your system well exceeds the minimum requirements. Hp software not needed, I believe net framework version 1.1 is obsolete now. I believe the bluetooth and wireless is controlled by MS software, may not be needed, only thing I would review. I know Intel offers a Win 8.1 driver. Deactivate Itunes before upgrade, then reactivate once completed, so you don't lose one of your authorizations. I believe you are allowed five computers per Itunes account.

Dell finger tapes may not have an upgrade. Finger tapes does offer a free app in the Windows store.

Magic disk is a free ISO burning software, not compatible, but could be replaced with other free ISO programs.

Secure boot isn't a requirement, that must be meet, you don't have a EFI bios. You don't have it now. A feature you never had.

The thing is Win 10 is going to run a compatibility check and give you a list before you commit to a final install. I will be in the upgrade software.


DR M

Thank you very much, techie.

Whenever I decide to upgrade, I will start a topic here.

Thank you, again.  :)

Panos
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Corrine

Just posting this here as a reminder for when you do upgrade, Panos, since I seem to recall you've needed to do this in the past:  Print to PDF in Windows 10 without using any software


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

DR M

Quote from: Corrine on August 25, 2015, 03:32:40 PM
Just posting this here as a reminder for when you do upgrade, Panos, since I seem to recall you've needed to do this in the past:  Print to PDF in Windows 10 without using any software

Thank you!  :)



(Someone must brin back the rose icon in the Forum!!!!!!!)
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."