OneDrive asks for sign in every time I log in Windows

Started by DR M, June 17, 2020, 04:53:30 PM

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DR M

June 17, 2020, 04:53:30 PM
It's something started after the 2004 update (Windows 10).

Before, I was always signed in, and never needed to enter my password. Now, every time I log in Windows, I get this warning.

Any ideas to fix it?  :-\
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

DR M

#1
July 04, 2020, 10:48:07 AM
I have a real problem with this...

If I go to Accounts and Sync your settings, I see that some settings are hidden or managed by my organization and that some features are available only for a Microsoft account.

At Accounts and Sign in options, I have the setting about Restart applications to ON.

What else I can do?  :(
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Corrine

#2
July 04, 2020, 02:35:08 PM
What version of Office do you have?


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

DR M

#3
July 04, 2020, 02:41:16 PM
I have Office 2016.

Another clue: In my Accounts settings, there is always a warning to Verify my identity.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Corrine

#5
July 04, 2020, 10:34:25 PM
Quote from: DR M on July 04, 2020, 02:41:16 PM
I have Office 2016.

Another clue: In my Accounts settings, there is always a warning to Verify my identity.
Have you followed the process to verify your identity?  (Settings > Accounts > Your Account > Verify)

I am finding issues with O365, particularly with people having both work and school accounts.  Perhaps this will help: https://answers.microsoft.com/en-us/msoffice/forum/all/it-keeps-asking-me-to-sign-in/675bb7bd-c6cd-40e8-b758-06ea6f44e750 (Note:  it has the same instructions as the thread it was split from, linked above the poster's issue)


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

DR M

#6
July 05, 2020, 08:06:08 AM
QuoteHave you followed the process to verify your identity?  (Settings > Accounts > Your Account > Verify)

Yes. Every time I log in Windows, I have to do this...

QuoteI am finding issues with O365, particularly with people having both work and school accounts.  Perhaps this will help: https://answers.microsoft.com/en-us/msoffice/forum/all/it-keeps-asking-me-to-sign-in/675bb7bd-c6cd-40e8-b758-06ea6f44e750 (Note:  it has the same instructions as the thread it was split from, linked above the poster's issue)

I did what Rena recommends in that thread. Nothing. Every time the computer starts, I have to type my OneDrive password.

QuoteThis doesn't sound like your problem to me, but you're in a better position to judge.

Yes, it seems that the issue appeared after the update. Minor issue I would say in front of others, but a fix is needed anyway.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

DR M

#7
July 05, 2020, 03:07:32 PM
I solved my problem, after many trial and error methods, and of course after many restarts!

During the quarantine days, I read about Microsoft Teams and wrote a blog post about it and how schools can use it to communicate with their students. I borrowed and used a Microsoft teacher account, so I could try Teams and do my experiments. Before the update 2004, everything was running fine, no conflicts with my OneDrive personal account. But after the update, the problems started as I described above.

What I did: Just signed out from Teams! It seems that the account there was creating problems with my account.

Perhaps I solved my problem, besides I don't use Teams, but I think that Microsoft has to look into it, since many people use Teams and don't necessary use Office 365 for other Office applications like Word. Some applications, like Teams, should be more independent.
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Corrine

#8
July 05, 2020, 03:42:46 PM
Glad you found the solution!  If you need to use Microsoft Teams at another time, you can always Use Teams on the web - Office Support. 


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

DR M

#9
July 05, 2020, 05:08:19 PM
Quote from: Corrine on July 05, 2020, 03:42:46 PM
Glad you found the solution!  If you need to use Microsoft Teams at another time, you can always Use Teams on the web - Office Support.

Right. There is Teams on the Web. Still, I would like applications like that to be more independent. Perhaps no reason to be included in Office. My opinion.  :)
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

DR M

#10
July 06, 2020, 09:34:07 AM
The problem returned today, and I really don't have the mood to try anything else...  :( :-\ ???
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

Corrine

#11
July 06, 2020, 01:53:43 PM
Perhaps in addition to signing out of Teams, consider uninstalling it as well. 


Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

Remember - A day without laughter is a day wasted.
May the wind sing to you and the sun rise in your heart.

DR M

#12
July 06, 2020, 02:17:04 PM
I already uninstalled Teams.

Just realized that every time I log in Windows, I have to enter my password to OneNote too!!!!

Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

DR M

#13
July 06, 2020, 06:15:30 PM
Finger crossed, the problem is solved!!!

(I really hope that I won't come tomorrow and say that the problem returned!!! )

What I did:

I realized that the real issue here was not the OneDrive or the OneNote or the Mail app, but that message in my Account info every time I signed in Windows: You need to verify your identity.

So I started searching about that, and a link took me to a Microsoft page where I could verify my identity online. I entered my email and password, and then the alternative/linked email to receive a code. I entered that code, restarted the computer, and no errors now!!!

I have no idea why verifying the identity from settings couldn't solve the problem.




Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."

DR M

#14
July 08, 2020, 02:08:33 PM
It seems that the issue was not solved with the above methods, at least permanently. Everything was fine, until suddenly the problem was back.

I tried something else, and for two days no issues at all, so it seems that the problem is really solved now.

I will try to sum up, as someone else could face this issue.

Have in mind that I use a local account and not a Microsoft account to sign in Windows.

The problem: Every time I sign in Windows, verification of the identity is needed. This affects every Microsoft application, OneDrive, OneNote, Mail app etc.

When this happened: After the last Windows update (2004). My other computer is still running on 1909, it has Teams installed, nothing of what I did in the previous posts was done and no need (yet) for the solution below.

What really helped:

(See attachments)

Although it seems that there is no logic in this action, selecting Stop signing in to all Microsoft applications automatically stopped the problem. I verified my identity and entered the passwords for a last time and that was it.

Of course, in Settings these options are checked (Accounts > Sign-in options):

Automatically save my restartable apps when I sign out and restart them after sign in.
Use my sign in info to automatically finish setting up my device after an update or restart.

:)
Grecian Geek

"Count your blessings, remember your prayers..."

"In one of the stars I shall be living. In one of them I shall be laughing. And so it will be as if all the stars will be laughing when you look at the sky at night.. You, only you, will have stars that can laugh..."
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