Win32:Zlob-BN(Trj) HELP

[emilyw]

I have Avast Home edition 4.7 and Ad-aware 6 running on my computer.  My computer is operating on Windows XP

I keep getting a pop-up telling me the I have a Trojan Horse: Win32:Zlob-BN(Trj) to be exact.  I move it to the chest, even delete it and it keeps coming back, each time in a different location but always in C:/windows/system32



What should I do to remove it??
I have tried putting my computer into safe mode and running a scan that way but it still comes back. :(

PLEASE HELP!!

[Corrine]

Hi, EmilyW.  Welcome to LzD.

Please download HijackThis© from:  http://www.thespykiller.co.uk/files/HJTsetup.exe . 

Note:  This is a complete installer that installs HijackThis to your computer to at C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut.

At the download prompt, choose "Save".  After the download is complete, navigate to the C:\Program Files\HijackThis folder and double-click it.  When the installation is complete, double-click the HijackThis icon on your desktop.  Select "Do a system scan and save logfile".  Select a name for this first logfile. and a text file will be produced. Copy the text file and paste it here as a reply.

[emilyw]

Logfile of HijackThis v1.99.1
Scan saved at 8:43:21 AM, on 21/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.ex

e
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search

Bar =

http://www.dyvkrgmnmswu.com/Ez/RkmUXyNks34VxtGyiKZ

Ffblfl8OEdNy/fSinLswWR_FylvqroX2asR1s_AOa7.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start

Page =
O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class -

{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4}

- C:\Program Files\MSN

Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: (no name) -

{A9DE46B0-E749-428F-9BC7-12C2B98F9C9C} -

C:\WINDOWS\System32\kauthz.dll (file missing)
O2 - BHO: MSNToolBandBHO -

{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program

Files\MSN Apps\MSN Toolbar\MSN

Toolbar\01.02.5000.1021\en-ca\msntb.dll
O2 - BHO: (no name) -

{FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program

Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: MSN -

{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program

Files\MSN Apps\MSN Toolbar\MSN

Toolbar\01.02.5000.1021\en-ca\msntb.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.ex

e
O4 - HKLM\..\Run: [HotKeysCmds]

C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [avast!]

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck]

%systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [IgfxTray]

C:\WINDOWS\system32\igfxtray.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection]

C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN

Messenger\msnmsgr.exe" /background
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk =

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide -

{E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program

Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C}

(Checkers Class) -

http://messenger.zone.msn.com/binary/msgrchkr.cab31267.

cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC}

(MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/MessengerStatsPAC

lient.cab31267.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -

http://ak.imgfarm.com/images/nocache/funwebproducts/ei/S

mileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B}

(Minesweeper Flags Class) -

http://messenger.zone.msn.com/binary/MineSweeper.cab31

267.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -

http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.a

pple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537}

(MSN Photo Upload Tool) -

http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D}

(MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/MessengerStatsClie

nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592}

(ZoneIntro Class) -

http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab3424

6.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A}

(PopCapLoader Object) -

http://zone.msn.com/bingame/dim2/default/popcaploader_v6

.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D}

(Hotmail Attachments Control) -

http://by104fd.bay104.hotmail.msn.com/activex/HMAtchmt.o

cx
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF}

(Solitaire Showdown Class) -

http://messenger.zone.msn.com/binary/SolitaireShowdown.

cab31267.cab
O18 - Protocol: msnim -

{828030A1-22C1-4009-854F-8E305202313F} -

"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui -

C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) -

Unknown owner - C:\Program Files\Alwil

Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner -

C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner -

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe"

/service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner -

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe"

/service (file missing)
O23 - Service: PACSPTISVR - Sony Corporation -

C:\Program Files\Common Files\Sony

Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony

Corporation - C:\Program Files\Common Files\Sony

Shared\AVLib\Sptisrv.exe

[SpiritWind]

 :D  Hi Emily :

      I see you took my advise on the Avast Forums to come here; a wise decision.
      The Helpers here are very good . Since Emily has not mentioned it, she was
      advised on the Avast forums to download the Smitfraudfix program, which she
      did; however, she reported on the Avast forums that she was unable to open
      the program ( "but it wont let me open SmitfraudFix.  It tells me that the 
      publisher could not be verified " ) .     

[Corrine]

Hi, Emily.  For your next log, please turn ON word wrap in Notepad.  I copy/pasted and edited your log for readability since it would delay response.


Logfile of HijackThis v1.99.1
Scan saved at 8:43:21 AM, on 21/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dyvkrgmnmswu.com/Ez/RkmUXyNks34VxtGyiKZFfblfl8OEdNy/fSinLswWR_FylvqroX2asR1s_AOa7.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: (no name) - {A9DE46B0-E749-428F-9BC7-12C2B98F9C9C} - C:\WINDOWS\System32\kauthz.dll (file missing)
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-ca\msntb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-ca\msntb.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by104fd.bay104.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe

[Corrine]

scan with HijackThis and place a checkmark next to each of the following items and click FIX CHECKED:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dyvkrgmnmswu.com/Ez/RkmUXyNks34VxtGyiKZFfblfl8OEdNy/fSinLswWR_FylvqroX2asR1s_AOa7.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: (no name) - {A9DE46B0-E749-428F-9BC7-12C2B98F9C9C} - C:\WINDOWS\System32\kauthz.dll (file missing)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab

Close HijackThis.  Shutdown/restart, do a bit of what you use your computer for, including another shutdown/restart  Then post a fresh HijackThis log.  Be sure to turn ON word wrap in Notepad though.

Let us know how you're doing.

[emilyw]

Thank you!!

I will try that when I get home from work and post the log for you!!

[emilyw]

Avast! On-Scanner is still detecting Win32:Zlob-BM [Trj], and Win32:Zlob-BN [Trj]

Here is the new log, after taking the actions you told me to do.

Logfile of HijackThis v1.99.1
Scan saved at 8:50:58 AM, on 23/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-ca\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-ca\msntb.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by104fd.bay104.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe

[winchester73]

Does Avast tell you a filepath?  Is it always the same, or different each time?

[emilyw]

It tells me where it is...which is C:/windows/system32, but it always changes where in that file it is.  Sometimes its C:/windows/system32/1024, always different. 

Is that what you meant

[winchester73]

Well, before we download a bunch of other tools, let's try something simple ...

There are a number of good online a-v scanners. Pick one from this list and see if it detects/deletes what Avast is seeing.

[Note that most require Internet Explorer and ActiveX turned on]

Online virus scanners:   
       
http://housecall.trendmicro.com/ - Trend Micro
http://www.ravantivirus.com/scan/ - RAV
http://www.pandasoftware.com/activescan/ - Panda
http://us.mcafee.com/root/mfs/default.asp - McAfee
http://www.kaspersky.com/scanforvirus.html - Kaspersky (single file scan)
http://online.drweb.com/ - Dr. Web
http://www.commandondemand.com/eval/index.cfm - Command
http://www.bitdefender.com/scan/licence.php - BitDefender
http://security.symantec.com/sscv6/default...id=ie&venid=sym - Symantec

[winchester73]

BTW, I don't see anything running in your HJT log that would cause a problem.

[emilyw]

im trying to d/l one of the online scanners now

Here is an example of the Filename, it jsut popped up 5 mins ago
C:\WINDOWS\system32\1024\ld1EFA.tmp\[Upack]

[emilyw]

Now it is in C:\WINDOWS\system32\hp100.tmp
But this time it wont let me "Move to Chest" and I cant delete it b/c its in Windows, dont know if its an important file.

I used the MCAfee scanner and it was working well, I walked away for a minute and when I came back my internet browser had closed.  So ill try another scanner, dont know what happened there.

[GR@PH;<'S]

emilyw,
I recommend that you try again to do an on-line scan but if you find that it fails again you could always Download  TrojanHunter can be used for a 30 day trial .

GR@PH;<'S   :breakkie: