cannot system restore

[gunner al]

i tried to do a system restore and it did not complete, even in safe mode. i googled some help and some advice indicated free malware byte, so i did but there was no viruses and i still could not system restore. i had also done full virus scan and boot scan as well.

dds
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17689  BrowserJavaVersion: 11.40.2
Run by LOWELL at 10:24:07 on 2015-03-29
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.61.1033.18.3558.2147 [GMT 10:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus *Enabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\AVAST Software\Avast\afwServ.exe
c:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
C:\Program Files\AVAST Software\Avast\ng\ngservice.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\PeerBlock\peerblock.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
C:\Program Files (x86)\BrownyInd\Brother\BrIndicator.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Browny02\BrYNSvc.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\EgisTec IPS\PMMUpdate.exe
C:\Program Files\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uDefault_Page_URL = about:blank
mStart Page = about:blank
mSearch Page = www.google.com
mDefault_Page_URL = about:blank
mDefault_Search_URL = www.google.com
mWinlogon: Userinit = userinit.exe,
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_40\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} -
BHO: VIPRE Search Guard Helper: {963C8283-AE7F-4AA6-9B3B-847A8FC62C5E} -
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office15\URLREDIR.DLL
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_40\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Viber] "C:\Users\LOWELL\AppData\Local\Viber\Viber.exe" StartMinimized
uRun: [PeerBlock] C:\Program Files\PeerBlock\peerblock.exe
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
mRun: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun: [BrStsInd00] C:\Program Files (x86)\BrownyInd\Brother\BrIndicator.exe /AUTORUN
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-System: SoftwareSASGeneration = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office15\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{7367D903-B926-4C2A-9581-6DC5E7CD8ED4} : DHCPNameServer = 192.168.0.1
Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
Handler: vipresg - {47BE2E5B-703B-444F-ABD3-05717D2191C6} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-mStart Page = about:blank
x64-mSearch Page = www.google.com
x64-mDefault_Page_URL = about:blank
x64-mDefault_Search_URL = www.google.com
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\Office15\OCHelper.dll
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - LocalServer32 - <no file>
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office\Office15\MSOSB.DLL
x64-Handler: vipresg - {47BE2E5B-703B-444F-ABD3-05717D2191C6} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\LOWELL\AppData\Roaming\Mozilla\Firefox\Profiles\fg7edgcm.default-1407554472841\
FF - plugin: C:\PROGRA~2\MICROS~4\Office15\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre1.8.0_40\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre1.8.0_40\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMeetingJoinPluginOC.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2012-4-21 79488]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2012-4-21 40064]
R0 aswNdisFlt;Avast! Firewall Driver;C:\Windows\System32\drivers\aswNdisFlt.sys [2015-3-21 449896]
R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2014-5-9 65736]
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2014-5-9 268640]
R1 aswKbd;aswKbd;C:\Windows\System32\drivers\aswKbd.sys [2015-1-9 28144]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2014-5-9 1047320]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2014-5-9 441728]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2012-4-21 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2012-4-21 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2012-4-21 62776]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-4-21 204288]
R2 aswHwid;avast! HardwareID;C:\Windows\System32\drivers\aswHwid.sys [2014-5-9 29168]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2014-5-9 88408]
R2 aswStm;aswStm;C:\Windows\System32\drivers\aswStm.sys [2014-5-9 136752]
R2 avast! Antivirus;Avast Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2015-3-21 343336]
R2 avast! Firewall;Avast Firewall;C:\Program Files\AVAST Software\Avast\afwServ.exe [2015-3-21 107448]
R2 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2012-4-21 872552]
R2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;C:\Program Files (x86)\HP\Common\HPSupportSolutionsFrameworkService.exe [2014-12-11 89864]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-11-3 255376]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2011-4-24 256832]
R2 VBoxAswDrv;VBoxAsw Support Driver;C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [2015-3-21 273824]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-4-21 114704]
R3 AvastVBoxSvc;AvastVBox COM Service;C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe [2015-3-21 4030800]
R3 b57xdbd;Broadcom xD Picture Bus Driver Service;C:\Windows\System32\drivers\b57xdbd.sys [2011-1-21 67624]
R3 b57xdmp;Broadcom xD Picture vstorp client drv;C:\Windows\System32\drivers\b57xdmp.sys [2011-1-21 19496]
R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2014-11-3 282112]
R3 bScsiMSa;bScsiMSa;C:\Windows\System32\drivers\bScsiMSa.sys [2011-4-13 51240]
R3 bScsiSDa;bScsiSDa;C:\Windows\System32\drivers\bScsiSDa.sys [2011-1-14 85544]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2012-4-21 142632]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-2-15 412712]
R3 pbfilter;pbfilter;C:\Program Files\PeerBlock\pbfilter.sys [2015-1-10 22600]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-4-21 53376]
S2 51cdb72;Optimizer Pro Crash Monitor;C:\Windows\System32\rundll32.exe [2009-7-14 45568]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-19 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-19 138576]
S3 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2012-4-21 352336]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-6-22 173424]
S3 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2011-5-30 36456]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2015-3-14 114688]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2012-10-1 178824]
S3 qcusbser;Mobile Connector USB Device for Legacy Serial Communication;C:\Windows\System32\drivers\qcusbser.sys [2012-8-9 118016]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-6-16 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
.
=============== Created Last 30 ================
.
2015-03-28 05:58:48   --------   d-----w-   C:\Users\LOWELL\AppData\Local\{E56B4DC0-6629-4F20-A70E-8250AA1323A0}
2015-03-28 05:58:48   --------   d-----w-   C:\Users\LOWELL\AppData\Local\{D19AB049-D16C-479A-85C9-D192A95851D2}
2015-03-25 22:37:10   --------   d-s---w-   C:\Windows\System32\CompatTel
2015-03-25 22:37:09   --------   d-----w-   C:\Windows\System32\appraiser
2015-03-25 22:25:08   950272   ----a-w-   C:\Windows\System32\perftrack.dll
2015-03-25 22:25:08   91136   ----a-w-   C:\Windows\System32\wdi.dll
2015-03-25 22:25:08   76800   ----a-w-   C:\Windows\SysWow64\wdi.dll
2015-03-25 22:25:08   29696   ----a-w-   C:\Windows\System32\powertracker.dll
2015-03-25 22:25:07   335360   ----a-w-   C:\Windows\System32\msieftp.dll
2015-03-25 22:25:06   301568   ----a-w-   C:\Windows\SysWow64\msieftp.dll
2015-03-25 22:25:04   228864   ----a-w-   C:\Windows\System32\wwansvc.dll
2015-03-25 22:25:02   1031168   ----a-w-   C:\Windows\System32\TSWorkspace.dll
2015-03-25 22:25:01   793600   ----a-w-   C:\Windows\SysWow64\TSWorkspace.dll
2015-03-25 22:24:33   2565120   ----a-w-   C:\Windows\System32\d3d10warp.dll
2015-03-25 22:24:33   1987584   ----a-w-   C:\Windows\SysWow64\d3d10warp.dll
2015-03-25 22:23:57   7168   ----a-w-   C:\Windows\SysWow64\KBDYAK.DLL
2015-03-25 22:23:57   7168   ----a-w-   C:\Windows\System32\KBDYAK.DLL
2015-03-25 22:23:57   7168   ----a-w-   C:\Windows\System32\KBDBASH.DLL
2015-03-25 22:23:57   6656   ----a-w-   C:\Windows\SysWow64\KBDBASH.DLL
2015-03-25 22:15:26   155584   ----a-w-   C:\Windows\System32\drivers\ataport.sys
2015-03-25 22:15:15   197120   ----a-w-   C:\Windows\System32\credui.dll
2015-03-25 22:15:15   190464   ----a-w-   C:\Windows\System32\SmartcardCredentialProvider.dll
2015-03-25 22:15:15   152576   ----a-w-   C:\Windows\SysWow64\SmartcardCredentialProvider.dll
2015-03-25 22:15:14   168960   ----a-w-   C:\Windows\SysWow64\credui.dll
2015-03-25 04:13:15   --------   d-----w-   C:\Program Files (x86)\MSXML 4.0
2015-03-25 04:13:13   119296   ----a-w-   C:\Windows\System32\drivers\tdx.sys
2015-03-25 04:13:11   81920   ----a-w-   C:\Windows\SysWow64\davclnt.dll
2015-03-25 04:13:11   259584   ----a-w-   C:\Windows\System32\WebClnt.dll
2015-03-25 04:13:11   205824   ----a-w-   C:\Windows\SysWow64\WebClnt.dll
2015-03-25 04:13:11   102400   ----a-w-   C:\Windows\System32\davclnt.dll
2015-03-25 04:13:09   861696   ----a-w-   C:\Windows\System32\oleaut32.dll
2015-03-25 04:13:09   571904   ----a-w-   C:\Windows\SysWow64\oleaut32.dll
2015-03-25 04:13:06   27584   ----a-w-   C:\Windows\System32\drivers\Diskdump.sys
2015-03-25 04:13:06   274880   ----a-w-   C:\Windows\System32\drivers\msiscsi.sys
2015-03-25 04:13:06   2048   ----a-w-   C:\Windows\SysWow64\iologmsg.dll
2015-03-25 04:13:06   2048   ----a-w-   C:\Windows\System32\iologmsg.dll
2015-03-25 04:13:06   190912   ----a-w-   C:\Windows\System32\drivers\storport.sys
2015-03-25 04:11:53   2777088   ----a-w-   C:\Windows\System32\msmpeg2vdec.dll
2015-03-25 04:11:52   2285056   ----a-w-   C:\Windows\SysWow64\msmpeg2vdec.dll
2015-03-25 04:11:52   2048   ----a-w-   C:\Windows\SysWow64\tzres.dll
2015-03-25 04:11:52   2048   ----a-w-   C:\Windows\System32\tzres.dll
2015-03-25 04:10:56   1684928   ----a-w-   C:\Windows\System32\drivers\ntfs.sys
2015-03-25 04:10:40   3241984   ----a-w-   C:\Windows\System32\msi.dll
2015-03-25 04:10:38   2363904   ----a-w-   C:\Windows\SysWow64\msi.dll
2015-03-25 04:09:45   461312   ----a-w-   C:\Windows\System32\scavengeui.dll
2015-03-25 04:00:21   12002392   ----a-w-   C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1A5C8112-7463-4B5B-9708-D5D8C1F19613}\mpengine.dll
2015-03-25 03:32:13   --------   d-----w-   C:\Program Files (x86)\Microsoft SQL Server
2015-03-25 03:31:31   --------   d-----w-   C:\ProgramData\regid.1991-06.com.microsoft
2015-03-25 03:29:48   --------   d-----w-   C:\Windows\PCHEALTH
2015-03-25 03:29:47   --------   d-----w-   C:\Program Files\Microsoft SQL Server
2015-03-25 03:23:01   --------   d-----w-   C:\Program Files\Microsoft Analysis Services
2015-03-25 03:23:01   --------   d-----w-   C:\Program Files (x86)\Microsoft Analysis Services
2015-03-24 00:03:49   --------   d-sh--w-   C:\Jumpshot
2015-03-23 23:56:28   --------   d-----w-   C:\Windows\jumpshot.com
2015-03-21 00:20:24   43112   ------w-   C:\Windows\avastSS.scr
2015-03-21 00:19:54   449896   ------w-   C:\Windows\System32\drivers\aswNdisFlt.sys
2015-03-13 23:27:58   1424896   ----a-w-   C:\Windows\System32\WindowsCodecs.dll
2015-03-13 23:27:57   1230848   ----a-w-   C:\Windows\SysWow64\WindowsCodecs.dll
2015-03-13 23:27:54   828928   ----a-w-   C:\Windows\SysWow64\msctf.dll
2015-03-13 23:27:54   215552   ----a-w-   C:\Windows\System32\ubpm.dll
2015-03-13 23:27:54   171520   ----a-w-   C:\Windows\SysWow64\ubpm.dll
2015-03-13 23:27:54   1067520   ----a-w-   C:\Windows\System32\msctf.dll
2015-03-13 23:27:53   465920   ----a-w-   C:\Windows\System32\WMPhoto.dll
2015-03-13 23:27:53   417792   ----a-w-   C:\Windows\SysWow64\WMPhoto.dll
2015-03-13 23:26:21   3204096   ----a-w-   C:\Windows\System32\win32k.sys
2015-02-27 14:03:32   --------   d-----w-   C:\ProgramData\WEBREG
2015-02-27 13:24:38   --------   d-----w-   C:\Windows\SysWow64\spool
2015-02-27 13:21:21   --------   d-----w-   C:\Program Files (x86)\Common Files\HP
2015-02-27 13:21:19   --------   d-----w-   C:\Program Files (x86)\Common Files\Hewlett-Packard
2015-02-27 07:16:47   906240   ----a-w-   C:\Windows\System32\hpwwiax5.dll
2015-02-27 07:16:47   1422848   ----a-w-   C:\Windows\System32\hpwtiop4.dll
2015-02-27 07:16:46   553472   ----a-w-   C:\Windows\System32\hppldcoi.dll
2015-02-27 07:16:45   488960   ----a-w-   C:\Windows\System32\hpovst11.dll
2015-02-27 03:05:37   --------   d-----w-   C:\Users\LOWELL\AppData\Local\Hewlett-Packard
.
==================== Find3M  ====================
.
2015-03-23 23:39:39   98216   ----a-w-   C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2015-03-21 00:20:31   88408   ----a-w-   C:\Windows\System32\drivers\aswMonFlt.sys
2015-03-21 00:20:31   65736   ----a-w-   C:\Windows\System32\drivers\aswRvrt.sys
2015-03-21 00:20:31   29168   ----a-w-   C:\Windows\System32\drivers\aswHwid.sys
2015-03-21 00:20:31   268640   ----a-w-   C:\Windows\System32\drivers\aswVmm.sys
2015-03-21 00:20:31   136752   ----a-w-   C:\Windows\System32\drivers\aswStm.sys
2015-03-21 00:20:30   93528   ----a-w-   C:\Windows\System32\drivers\aswRdr2.sys
2015-03-21 00:20:11   28144   ----a-w-   C:\Windows\System32\drivers\aswKbd.sys
2015-03-21 00:20:11   1047320   ----a-w-   C:\Windows\System32\drivers\aswSnx.sys
2015-03-11 04:06:14   677888   ----a-w-   C:\Windows\System32\generaltel.dll
2015-03-11 04:06:05   760832   ----a-w-   C:\Windows\System32\invagent.dll
2015-03-11 04:06:02   414720   ----a-w-   C:\Windows\System32\devinv.dll
2015-03-11 04:06:00   943616   ----a-w-   C:\Windows\System32\appraiser.dll
2015-03-11 04:05:59   30720   ----a-w-   C:\Windows\System32\acmigration.dll
2015-03-11 04:05:59   227328   ----a-w-   C:\Windows\System32\aepdu.dll
2015-03-11 04:05:59   192000   ----a-w-   C:\Windows\System32\aepic.dll
2015-03-11 04:02:07   1107456   ----a-w-   C:\Windows\System32\aeinv.dll
2015-03-06 05:56:10   95680   ----a-w-   C:\Windows\System32\drivers\ksecdd.sys
2015-03-06 05:56:10   155576   ----a-w-   C:\Windows\System32\drivers\ksecpkg.sys
2015-03-06 05:42:39   210944   ----a-w-   C:\Windows\System32\wdigest.dll
2015-03-06 05:42:36   86528   ----a-w-   C:\Windows\System32\TSpkg.dll
2015-03-06 05:42:35   29184   ----a-w-   C:\Windows\System32\sspisrv.dll
2015-03-06 05:42:35   136192   ----a-w-   C:\Windows\System32\sspicli.dll
2015-03-06 05:42:33   341504   ----a-w-   C:\Windows\System32\schannel.dll
2015-03-06 05:42:33   28160   ----a-w-   C:\Windows\System32\secur32.dll
2015-03-06 05:42:29   314880   ----a-w-   C:\Windows\System32\msv1_0.dll
2015-03-06 05:42:29   309760   ----a-w-   C:\Windows\System32\ncrypt.dll
2015-03-06 05:42:27   728064   ----a-w-   C:\Windows\System32\kerberos.dll
2015-03-06 05:42:27   1461760   ----a-w-   C:\Windows\System32\lsasrv.dll
2015-03-06 05:42:20   22016   ----a-w-   C:\Windows\System32\credssp.dll
2015-03-06 05:41:46   31232   ----a-w-   C:\Windows\System32\lsass.exe
2015-03-06 05:41:31   64000   ----a-w-   C:\Windows\System32\auditpol.exe
2015-03-06 05:39:16   60416   ----a-w-   C:\Windows\System32\msobjs.dll
2015-03-06 05:38:57   146432   ----a-w-   C:\Windows\System32\msaudite.dll
2015-03-06 05:36:56   686080   ----a-w-   C:\Windows\System32\adtschema.dll
2015-03-06 05:10:34   172032   ----a-w-   C:\Windows\SysWow64\wdigest.dll
2015-03-06 05:10:30   65536   ----a-w-   C:\Windows\SysWow64\TSpkg.dll
2015-03-06 05:10:26   248832   ----a-w-   C:\Windows\SysWow64\schannel.dll
2015-03-06 05:10:26   22016   ----a-w-   C:\Windows\SysWow64\secur32.dll
2015-03-06 05:10:22   259584   ----a-w-   C:\Windows\SysWow64\msv1_0.dll
2015-03-06 05:10:22   221184   ----a-w-   C:\Windows\SysWow64\ncrypt.dll
2015-03-06 05:10:18   550912   ----a-w-   C:\Windows\SysWow64\kerberos.dll
2015-03-06 05:10:11   17408   ----a-w-   C:\Windows\SysWow64\credssp.dll
2015-03-06 05:09:31   50176   ----a-w-   C:\Windows\SysWow64\auditpol.exe
2015-03-06 05:09:19   96768   ----a-w-   C:\Windows\SysWow64\sspicli.dll
2015-03-06 05:07:50   60416   ----a-w-   C:\Windows\SysWow64\msobjs.dll
2015-03-06 05:07:43   146432   ----a-w-   C:\Windows\SysWow64\msaudite.dll
2015-03-06 05:06:20   686080   ----a-w-   C:\Windows\SysWow64\adtschema.dll
2015-02-23 18:17:24   295552   ------w-   C:\Windows\System32\MpSigStub.exe
2015-02-20 04:41:01   41984   ----a-w-   C:\Windows\System32\lpk.dll
2015-02-20 04:40:59   100864   ----a-w-   C:\Windows\System32\fontsub.dll
2015-02-20 04:40:56   14336   ----a-w-   C:\Windows\System32\dciman32.dll
2015-02-20 04:40:55   46080   ----a-w-   C:\Windows\System32\atmlib.dll
2015-02-20 04:13:49   70656   ----a-w-   C:\Windows\SysWow64\fontsub.dll
2015-02-20 04:13:46   10240   ----a-w-   C:\Windows\SysWow64\dciman32.dll
2015-02-20 04:13:43   34304   ----a-w-   C:\Windows\SysWow64\atmlib.dll
2015-02-20 04:12:51   25600   ----a-w-   C:\Windows\SysWow64\lpk.dll
2015-02-20 03:29:16   372224   ----a-w-   C:\Windows\System32\atmfd.dll
2015-02-20 03:09:16   299008   ----a-w-   C:\Windows\SysWow64\atmfd.dll
2015-02-20 03:06:02   2724864   ----a-w-   C:\Windows\System32\mshtml.tlb
2015-02-20 03:05:49   4096   ----a-w-   C:\Windows\System32\ieetwcollectorres.dll
2015-02-20 02:50:14   66560   ----a-w-   C:\Windows\System32\iesetup.dll
2015-02-20 02:49:29   48640   ----a-w-   C:\Windows\System32\ieetwproxystub.dll
2015-02-20 02:49:19   584192   ----a-w-   C:\Windows\System32\vbscript.dll
2015-02-20 02:47:56   88064   ----a-w-   C:\Windows\System32\MshtmlDac.dll
2015-02-20 02:35:17   144384   ----a-w-   C:\Windows\System32\ieUnatt.exe
2015-02-20 02:35:05   114688   ----a-w-   C:\Windows\System32\ieetwcollector.exe
2015-02-20 02:34:24   814080   ----a-w-   C:\Windows\System32\jscript9diag.dll
2015-02-20 02:32:34   6035456   ----a-w-   C:\Windows\System32\jscript9.dll
2015-02-20 02:26:12   968704   ----a-w-   C:\Windows\System32\MsSpellCheckingFacility.exe
2015-02-20 02:22:35   2724864   ----a-w-   C:\Windows\SysWow64\mshtml.tlb
2015-02-20 02:13:57   77824   ----a-w-   C:\Windows\System32\JavaScriptCollectionAgent.dll
2015-02-20 02:09:08   503296   ----a-w-   C:\Windows\SysWow64\vbscript.dll
2015-02-20 02:08:59   62464   ----a-w-   C:\Windows\SysWow64\iesetup.dll
2015-02-20 02:08:13   47616   ----a-w-   C:\Windows\SysWow64\ieetwproxystub.dll
2015-02-20 02:06:44   64000   ----a-w-   C:\Windows\SysWow64\MshtmlDac.dll
2015-02-20 01:56:54   115712   ----a-w-   C:\Windows\SysWow64\ieUnatt.exe
2015-02-20 01:56:07   620032   ----a-w-   C:\Windows\SysWow64\jscript9diag.dll
2015-02-20 01:47:06   1359360   ----a-w-   C:\Windows\System32\mshtmlmedia.dll
2015-02-20 01:46:45   2125824   ----a-w-   C:\Windows\System32\inetcpl.cpl
2015-02-20 01:41:52   60416   ----a-w-   C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2015-02-20 01:30:39   4300288   ----a-w-   C:\Windows\SysWow64\jscript9.dll
2015-02-20 01:28:25   2358784   ----a-w-   C:\Windows\System32\wininet.dll
2015-02-20 01:24:21   2052608   ----a-w-   C:\Windows\SysWow64\inetcpl.cpl
2015-02-20 01:23:19   1155072   ----a-w-   C:\Windows\SysWow64\mshtmlmedia.dll
2015-02-20 01:01:25   1888256   ----a-w-   C:\Windows\SysWow64\wininet.dll
2015-02-17 05:30:04   1691808   ----a-w-   C:\Windows\System32\FM20.DLL
2015-02-05 00:27:41   5070512   ----a-w-   C:\Windows\SysWow64\FlashPlayerInstaller.exe
2015-02-03 03:34:39   693176   ----a-w-   C:\Windows\System32\winload.efi
2015-02-03 03:34:38   5554104   ----a-w-   C:\Windows\System32\ntoskrnl.exe
2015-02-03 03:34:36   94656   ----a-w-   C:\Windows\System32\drivers\mountmgr.sys
2015-02-03 03:33:29   616360   ----a-w-   C:\Windows\System32\winresume.efi
2015-02-03 03:30:58   631808   ----a-w-   C:\Windows\System32\evr.dll
2015-02-03 03:29:19   8704   ----a-w-   C:\Windows\System32\pcaevts.dll
2015-02-03 03:28:49   2048   ----a-w-   C:\Windows\System32\mferror.dll
2015-02-03 03:28:14   6656   ----a-w-   C:\Windows\System32\apisetschema.dll
2015-02-03 03:19:12   663552   ----a-w-   C:\Windows\System32\drivers\PEAuth.sys
2015-02-03 03:16:31   3973048   ----a-w-   C:\Windows\SysWow64\ntkrnlpa.exe
2015-02-03 03:16:31   3917760   ----a-w-   C:\Windows\SysWow64\ntoskrnl.exe
2015-02-03 03:11:55   50176   ----a-w-   C:\Windows\SysWow64\rrinstaller.exe
.
============= FINISH: 10:25:45.04 ===============

attach
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/06/12 15:54:23
System Uptime: 29/03/15 10:03:26 (0 hours ago)
.
Motherboard: Acer |  | Aspire 5560
Processor: AMD A6-3420M APU with Radeon(tm) HD Graphics | Socket FS1 | 1500/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 682 GiB total, 454.57 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Officejet 6500 E709n
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Officejet 6500 E709n
PNP Device ID: ROOT\IMAGE\0000
Service: StillCam
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 6500 E709n
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Officejet 6500 E709n
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP354: 16/11/14 09:07:17 - Windows Update
RP355: 23/11/14 18:09:27 - Scheduled Checkpoint
RP356: 23/11/14 20:30:25 - avast! antivirus system restore point
RP357: 23/11/14 20:33:47 - Device Driver Package Install: Avast Network Service
RP358: 30/11/14 22:12:11 - Removed newsXpresso
RP359: 08/12/14 08:26:39 - Scheduled Checkpoint
RP360: 12/12/14 18:24:10 - Restore Operation
RP361: 19/12/14 13:27:29 - avast! antivirus system restore point
RP362: 31/12/14 13:15:56 - Scheduled Checkpoint
RP363: 04/01/15 10:41:17 - Windows Update
RP364: 09/01/15 09:16:10 - avast! antivirus system restore point
RP365: 09/01/15 09:18:20 - Device Driver Package Install: Avast Network Service
RP366: 16/01/15 14:15:20 - Scheduled Checkpoint
RP367: 19/01/15 13:08:42 - Restore Operation
RP368: 26/01/15 18:28:34 - Scheduled Checkpoint
RP369: 31/01/15 09:01:12 - Windows Update
RP370: 04/02/15 07:34:20 - Windows Update
RP371: 04/02/15 07:35:40 - Windows Update
RP372: 05/02/15 07:46:14 - Windows Update
RP373: 09/02/15 09:35:58 - Windows Update
RP374: 16/02/15 14:10:07 - Scheduled Checkpoint
RP375: 17/02/15 12:00:03 - Windows Update
RP376: 17/02/15 12:18:56 - Windows Update
RP377: 18/02/15 12:06:30 - Removed Java 8 Update 31
RP378: 18/02/15 12:11:02 - Removed Java 8 Update 31
RP379: 18/02/15 13:17:11 - Installed 7-Zip 9.38 (x64 edition)
RP380: 18/02/15 13:27:46 - Installed Microsoft Office Professional Plus 2010
RP381: 24/02/15 09:58:56 - Windows Update
RP382: 27/02/15 13:04:28 - Installed HP Support Solutions Framework
RP383: 09/03/15 10:13:24 - Scheduled Checkpoint
RP384: 14/03/15 09:30:43 - Windows Update
RP385: 21/03/15 10:18:13 - avast! antivirus system restore point
RP386: 21/03/15 10:22:45 - Device Driver Package Install: Avast Network Service
RP387: 23/03/15 10:25:23 - Removed Microsoft Office Professional Plus 2010
RP388: 23/03/15 10:47:54 - Installed Microsoft Office Professional Plus 2010
RP389: 23/03/15 13:01:32 - Removed MSXML 4.0 SP2 (KB954430)
RP390: 25/03/15 12:34:03 - Removed Microsoft Office Professional Plus 2010
RP391: 25/03/15 13:10:56 - Removed Microsoft Office 2010
RP392: 25/03/15 13:12:33 - Removed Microsoft Office Click-to-Run 2010
RP393: 25/03/15 13:19:55 - Installed Microsoft Office Professional Plus 2013
RP394: 25/03/15 13:20:43 - PROPLUSR
RP395: 25/03/15 13:58:19 - Windows Update
RP396: 25/03/15 14:09:24 - Windows Update
RP397: 26/03/15 08:14:51 - Windows Update
RP398: 26/03/15 13:53:47 - Windows Update
RP399: 27/03/15 13:57:45 - Windows Update
RP400: 28/03/15 14:15:35 - Restore Operation
.
==== Installed Programs ======================
.
???? ??? Windows Live
???? Windows Live
????? Windows Live
?????? ??????? ?? Windows Live
???????? ?????????? Windows Live
?????????? Windows Live
??????????? ?? Windows Live
64 Bit HP CIO Components Installer
6500_E709_eDocs
6500_E709_Help
6500_E709n
7-Zip 9.38 (x64 edition)
Acer Backup Manager
Acer Crystal Eye Webcam
Acer ePower Management
Acer eRecovery Management
Acer Games
Acer Registration
Acer ScreenSaver
Acer Updater
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader X (10.1.13) MUI
Adobe Refresh Manager
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Media Foundation Decoders
AMD Steady Video Plug-In
AMD VISION Engine Control Center
Any Video Converter 3.5.8
Avast Internet Security
Backup Manager V3
bpd_scan
BPDSoftware
BPDSoftware_Ini
Broadcom Card Reader Driver Installer
Broadcom Gigabit NetLink Controller
BufferChm
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
clear.fi
clear.fi Client
D3DX10
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition
Destinations
DeviceDiscovery
DocMgr
DocProc
Dolby Advanced Audio v2
ETDWare PS/2-X64 8.0.6.3_WHQL
Evernote v. 4.5.1
Fax
Fotogalerija Windows Live
Galeria de Fotografias do Windows Live
Galeria fotografii uslugi Windows Live
Galeria fotogràfica del Windows Live
Galerie de photos Windows Live
Galerie foto Windows Live
Galería fotográfica de Windows Live
GPBaseService2
HL-1110 series
HP Customer Participation Program 14.0
HP Deskjet 1050 J410 series Basic Device Software
HP Document Manager 2.0
HP Imaging Device Functions 14.0
HP Officejet 6500 E709 Series
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Support Solutions Framework
HP Update
HPProductAssistant
HPSSupply
Identity Card
Java 8 Update 31
Java 8 Update 40
Java Auto Updater
Junk Mail filter update
Launch Manager
MarketResearch
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Access MUI (English) 2013
Microsoft Access Setup Metadata MUI (English) 2013
Microsoft Application Error Reporting
Microsoft DCF MUI (English) 2013
Microsoft Excel MUI (English) 2013
Microsoft Groove MUI (English) 2013
Microsoft InfoPath MUI (English) 2013
Microsoft Lync MUI (English) 2013
Microsoft Office 32-bit Components 2013
Microsoft Office OSM MUI (English) 2013
Microsoft Office OSM UX MUI (English) 2013
Microsoft Office Professional Plus 2013
Microsoft Office Proofing (English) 2013
Microsoft Office Proofing Tools 2013 - English
Microsoft Office Proofing Tools 2013 - Español
Microsoft Office Shared 32-bit MUI (English) 2013
Microsoft Office Shared MUI (English) 2013
Microsoft Office Shared Setup Metadata MUI (English) 2013
Microsoft OneNote MUI (English) 2013
Microsoft Outlook MUI (English) 2013
Microsoft PowerPoint MUI (English) 2013
Microsoft Publisher MUI (English) 2013
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Word MUI (English) 2013
Mozilla Firefox 36.0.4 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB973688)
MyWinLocker
MyWinLocker 4
MyWinLocker Suite
Network64
NTI Media Maker 9
OCR Software by I.R.I.S. 14.0
OpenOffice 4.0.1
Outils de vérification linguistique 2013 de Microsoft Office - Français
PeerBlock 1.2 (r693)
Poczta uslugi Windows Live
Podstawowe programy Windows Live
Pošta Windows Live
ProductContext
Raccolta foto di Windows Live
Realtek High Definition Audio Driver
S?????? f?t???af??? t?? Windows Live
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2894842v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2931365)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2972106)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2972215)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2978125)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2979575v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2894842v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2)
Security Update for Microsoft Office 2013 (KB2880463) 64-Bit Edition
Shop for HP Supplies
Shredder
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760371) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760610) 64-Bit Edition
Update for Microsoft Office 2013 (KB2837654) 64-Bit Edition
Update for Microsoft Office 2013 (KB2863843) 64-Bit Edition
Update for Microsoft Office 2013 (KB2880977) 64-Bit Edition
Update for Microsoft Office 2013 (KB2883036) 64-Bit Edition
Update for Microsoft Office 2013 (KB2883095) 64-Bit Edition
Update for Microsoft Office 2013 (KB2920754) 64-Bit Edition
Update for Microsoft Office 2013 (KB2956167) 64-Bit Edition
Update for Microsoft OneNote 2013 (KB2956165) 64-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition
Update for Microsoft Word 2013 (KB2878319) 64-Bit Edition
VLC media player
WebReg
Welcome Center
Windows Live
Windows Live ???
Windows Live ????
Windows Live Communications Platform
Windows Live Essentials
Windows Live Fotótár
Windows Live Fotogalerie
Windows Live Fotogalleri
Windows Live Fotogaléria
Windows Live Fotograf Galerisi
Windows Live Galeria de Fotos
Windows Live Galerija fotografija
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Temel Parçalar
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Liven asennustyökalu
Windows Liven sähköposti
Windows Liven valokuvavalikoima
.
==== Event Viewer Messages From Past Week ========
.
29/03/15 10:04:29, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Optimizer Pro Crash Monitor service to connect.
28/03/15 18:13:02, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa800513db30, 0xfffffa800513de10, 0xfffff800027d3130). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032815-29406-01.
28/03/15 18:09:05, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
28/03/15 18:04:36, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
28/03/15 18:04:35, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
28/03/15 18:04:35, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
28/03/15 18:04:34, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
28/03/15 18:04:34, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
28/03/15 18:04:33, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
28/03/15 18:04:27, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
28/03/15 18:04:00, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD aswNdisFlt aswRdr aswRvrt aswSnx aswSP aswVmm DfsC discache mwlPSDFilter mwlPSDNServ mwlPSDVDisk NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
28/03/15 18:03:59, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa8005617b30, 0xfffffa8005617e10, 0xfffff800027c9130). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032815-31075-01.
28/03/15 18:03:56, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
28/03/15 18:03:56, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
28/03/15 18:03:56, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
28/03/15 18:03:56, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
28/03/15 18:03:56, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
28/03/15 18:03:56, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
28/03/15 18:03:56, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
28/03/15 18:03:56, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
28/03/15 18:03:56, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
28/03/15 17:58:42, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa80051b3330, 0xfffffa80051b3610, 0xfffff800027c5130). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032815-29780-01.
28/03/15 14:44:27, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa8005af1920, 0xfffffa8005af1c00, 0xfffff80003389130). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032815-26270-01.
28/03/15 14:17:25, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\??\Volume{5f129952-8b4b-11e1-b7e7-806e6f6e6963}\System Volume Information\SystemRestore\New-system' was corrupted and it has been recovered. Some data might have been lost.
27/03/15 13:59:22, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Silverlight (KB2977218).
26/03/15 11:41:43, Error: Microsoft-Windows-SharedAccess_NAT [30009]  - The DHCP allocator encountered a network error while attempting to reply on IP address 0.0.0.0 to a request from a client. The data is the error code.
23/03/15 16:35:48, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Avast Antivirus service to connect.
23/03/15 16:35:48, Error: Service Control Manager [7000]  - The Avast Antivirus service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================

checkup
Results of screen317's Security Check version 0.99.99 
Windows 7 Service Pack 1 x64 (UAC is disabled!) 
Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````[/u]
Windows Firewall Enabled! 
avast! Antivirus   
Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````[/u]
Java 8 Update 31 
Java 8 Update 40 
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader 10.1.13 Adobe Reader out of Date! 
Mozilla Firefox (36.0.4)
````````Process Check: objlist.exe by Laurent````````[/u] 
AVAST Software Avast AvastSvc.exe 
AVAST Software Avast afwServ.exe 
AVAST Software Avast ng vbox\AvastVBoxSVC.exe
AVAST Software Avast ng ngservice.exe
AVAST Software Avast AvastUI.exe 
`````````````````System Health check`````````````````[/u]
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````[/u]

thanks
al

[Corrine]

Hi, Al.  Thank you for the logs.

You have some updating to do but I'll hold off advising on that for a bit.

The log shows that you are successfully creating restore points so that in itself is good.  Let's see an SFC (System File Checker) scan will find any errors.

• Click Start, and then type cmd in the Start Search box.
  
• Right-click cmd in the Programs list, and then right-click Run as administrator.
  
• If you are prompted for an administrator password or confirmation, type your password or click Continue
  
• At the command prompt, type the following line, and then press ENTER:  sfc /scannow (note the space before the slash)
  
• When the scan is complete, if no errors are found, restart your computer and post back
  
• If the message does not say "Windows resource protection did not find any integrity violations", restart your computer and run System File Checker again.

After you have completed SFC, please try System Restore again.  If you are still unable to run System Restore, please run the internal disk checker program: 

• Click Start and select "Computer"
  
• Right-click C:
  
• Select the "Tools" tab
  
• In the Error-checking area, click "Check Now"
  
• Click "Start"
  
• Check the option to "Automatically fix file system errors" and click Start.
  

You will receive a message that the operation cannot be performed while the system is in use and ask if you want to check when you restart your computer.  Click "Schedule disk check" and then restart the computer, allowing disk check to run at startup.

To find the disk check log that is produced please do the following:

Please download ListChkdskResult by SleepyDude to the desktop.

• Double-click on the icon and click Run
  
• The log will appear on your desktop as a .txt file and the notepad will open.
  

Please copy and paste the results in your next reply.