Multiple Copies Of Stored Photos

[mare_wbpa]

Hi, I hope I'm posting this question in the correct forum. Here goes. My computer is an HP, approximately 1 and 1/2 years old. it has a 500 GB hard drive 8 GB RAM, Intel i3 processor. When I got this machine I transferred the contents of my old computer using a Clickfree external hard drive. Everything seemed to go well and for the most part I'm satisfied with the performance of this computer. My issue is, this computer had a file called Gallery preinstalled and all of the large number of my photos landed in the Gallery. Many of the photos had multiple copies when I inspected the file. I started to delete the duplicates. it seems that despite deleting the duplicates, the next time that I start my computer and open the Gallery, the duplicates have returned plus more copies than before I deleted them. Some of my photos have as many as 10 copies. not every photo has duplicates. What an I doing wrong, and how do I fix it?

[Corrine]

Hi, mare_wbpa.

See if the information in this thread helps:  https://learn.microsoft.com/en-us/answers/questions/2561753/in-photo-gallery-i-have-multiple-copies-(3-5)-of-t.

[mare_wbpa]

I went to the site using the link you provided, The first advice was to right click on a blank area of gallery, then click on "Group By". When I right clicked on a blank area a window comes up with a "Group By" option, but it isn't highlighted. The other options listed in the instructions like Photo Stream and Sky Drive don't seem to apply to my issue. I have never seen either of these files or programs on my computer. Any other help that you can provide will be greatly appreciated.

[DR M]

Mare,

Can you take a photo of what you get when you open the folder Gallery? Try to catch the whole screen when you take the photo.

After that, attach it in your next reply.

To do that, click on the Preview button, and then on Click or drag files here to attach them.

[mare_wbpa]

Do you mean that I should take a picture of the screen with my phone camera?

[mare_wbpa]

https://apis.mail.yahoo.com/ws/v3/mailboxes/@.id==VjN-GC-FZv7c2NZyo-AkFOr2_dWYDq4f1-NEeHrTiyDpO2lkOLAD_GElcYTmVakwHEZ0UWhjIv2uHVC2R0Wv8Q9VgQ/messages/@.id==AHgNUaKhL3lde-WEpUwrJupRA78/content/parts/@.id==2/thumbnail?appid=YMailNovation&downloadWhenThumbnailFails=true&pid=2

[Corrine]

That link results in an error message.  You could try using the Snipping Tool.

[DR M]

Yes, either take a photo with your phone or using the Snipping Tool, as Corrine suggested. What is more convenient to you. But we need to catch the whole screen, when you open the Gallery folder.

[mare_wbpa]

I have no idea what the snipping tool is, or how to use it. Sorry, my computer skills are limited.

[mare_wbpa]

When I highlighted the link I sent, then right clicked it, I clicked on Open In New Window, the photo I took of the screen comes up.

[DR M]

See if this helps: https://www.wikihow.com/Take-a-Screenshot-with-the-Snipping-Tool-on-Microsoft-Windows

And there is always the photo option.

[mare_wbpa]

Using the snipping tool I was able to get a screen shot, but can't seem to get the screen shot pasted here in the post.

[DR M]

See the screenshots below:

[mare_wbpa]

A thumbnail of the screenshot is in the tray at the bottom of the screen, but as soon as I put the cursor over it to drag it to this window it explodes to original size and the whole forum page disappears leaving no where to drag the screen shot. I'm obviously doing something wrong between getting the screenshot then being able to post it into the post window. Sorry for the ineptitude.

[DR M]

Since it's difficult for you to attach the image, leave it for now.

Open the Gallery folder and spot a photo which is listed more than once. Right click on it and select properties. What do you see in the Location area?